I just went to this store to bought 2 tees for my dad and my cousin's boyfriend and the employees work in there is terrible . Here is what happens, I asked a girl whoever stands in the register that she can scan my A&F code, she told me to putting my email in a monitor, I didn't know I have $10 rewards in my account but she just glance her eyes at me with another girl work in there at another side when I putted my email in that machine, after that she said : " Look likes someone used $10 in your account or maybe it's expired" . I was so confused , I looked up at my phone and I told her this $10 is expired at 2/27/2021 and I don't even want to use that $10, but she acts like I want to use that rewards I told her that I don't want to use this $10 and I wanna save it for next time since I really don't know I have $10 on my A&F. She said ok but she still clicked on a computer and take all off my points like I already use $10, now I had (-46 points) wth?! So $19.95 is the price of 2 tees, my mom gave her $100 and she told my mom : " Just $19.95 , I can't take $100, can you give me some small amount ( smaller money) ? " . When I and my mom tried to check our wallet to see if we had $20, she turned back to "her friend " and started glanced her eyes at me on another side again. I tried to be nice with her and she be like she doesn't want to be nice with the customer, she wants to be mad all the time even I didn't do something wrong with her. I really wants to leaves those shirts for her at that time and I wants to tell her this : " take it back and I dont want to buy it anymore". But I thinks its not a big deal for me to do that with her. I will chat with A&F customer service in online to have my points back on my A&F account. She is immature , she acts like a kid and she need to grow up. Anyway, I want to post this review in here because I hope the manager whoever works in there can try to fix her attitude, if you'all can't do that then I thinks your guys gonna lost a lot of customers. Thanks in advance. GOOD LUCK ! read more