These guys are the best in the area by far. I've had cars in for minor and major body repairs. They…read morecome out looking like new.

Fast and amazing service. I expressed to Ronny that we were down 2 cars and if he could expedite my…read moretires I'd greatly appreciate it. He delivered and with a good price . The ladies at the desk are never in a bad mood- very much appreciate this for sure.

"I recently had an issue with the lights on the back of my 2018 Ford F-150 and brought it in for…read morerepair. Initially, I received excellent service from Julian, a serviceman who assisted me at the front desk. He provided a lot of helpful information about my warranty and offered various services related to the lights. While waiting for the repairs, Julian kept me informed about the expected duration and when the parts would arrive. I appreciated his communication. However, things took a turn when Julian had to consult with his service manager, Tamara, regarding the battery and whether it would be covered by the warranty. It was at this point that problems arose. Tamara suddenly claimed that none of the work on the lights would be covered due to pre-existing superficial damage to one of the taillights, which I had not mentioned when dropping off the vehicle. It's important to note that the issue I brought in the vehicle for concerned all four lights malfunctioning, not just the damaged taillight. Throughout the process, Tamara displayed rudeness and a lack of professionalism, refusing to assist me in any way and making the situation needlessly difficult. To make matters worse, Tamara decided to reissue a report that had already been sent to me, now including a charge for a diagnostic fee for the lights. The existence of the small damage was already known when I dropped off the vehicle, and no mention was made of a diagnostic fee until Tamara became involved. When I arrived at the office, I was surprised to find a new bill that included this charge, even though Julian had previously sent me the same bill without it. Julian seemed almost embarrassed to hand me the updated bill, knowing that Tamara had added the charge. Throughout the entire process, Julian tried his best to maintain professionalism and rectified the situation by removing the obviously unfounded diagnostic charge. Moreover, when I entered the office, Julian was kind and provided me with good service, acting as if there were no issues. However, Tamara positioned herself aggressively close to me, making me feel confronted, and repeatedly asked if I was satisfied with her service, despite our previous conflicts and my expressed dissatisfaction. It appeared to be an intentional attempt to provoke a reaction. Overall, the experience with Julian was positive, but Tamara's behavior was unprofessional, aggressive, and tarnished the reputation of your company. I was under the impression that inspections were covered by my warranty based on previous visits, but Tamara insisted otherwise unless I could provide specific warranty clauses. In the end, it all felt very unprofessional and was an embarrassment to your company's name."

Sketchy at best. I would have spent thousands and most likely broken down in the near future had i…read morelet them do what they wanted. Took my 2000 Lincoln town car in for a trip check. They gave my whole car a clean bill of health(this will be important later) except for a "coolant leak". They said they needed to pressure test and dye my system and see where the leak was coming from to the tune of 150$. NEVER PAY FOR A PRESSURE TEST!! auto zone will rent you a pressure test system FREE OF CHARGE. So I went and got an autozone test kit and pressure tested the system. No leaks!! It was my ac compressor that was leaking a bunch of PAG oil. The leak had nothing to do with my coolant at all. A day later my ac compressor completely broke down so that's when I went ahead and replaced my compressor and dryer my self which cost me about 250$, but it can be an extensive job, a shop will charge you well over 600$ for it. If I had been someone who wasn't car savvy and just let them pressure test it to find no leak then charge for ac compressor replacement I'd be out a lot of money. The " professional technicians" should have seen that it was clearly leaking from the compressor, the coolant was not low even a little. Either they were trying to take advantage of me and charge me for a service they know I didn't need and rip me off or they were too incompetent to see that liquid clearly dripping from my ac compressor wasn't coolant. Not sure which is worse. Steer clear

While on a short trip from Ohio to Fredericksburg, our truck broke down. We managed to limp it to…read moreDoc Auto around 3 p.m. and rented a car to continue our plans. That's when I met Dawn and Jason in the parking lot. I explained that we wouldn't be in town for long, and without hesitation, they made us a priority so we could get the truck repaired in time to drive it back to Ohio--no need to leave it behind in Virginia. The next morning, Dawn called to let me know the truck was already fixed and ready for pickup. I was blown away by their honesty, speed, and incredible customer service. I truly can't say enough good things about these folks. In a moment when I could have easily been taken advantage of, they went above and beyond to treat me fairly and get us back on the road. Thank you again, Dawn, Jason, and the whole team at Doc Auto! (And by the way--I traded that truck in today for a 2020!)

Do not, I repeat do NOT go to Doc auto. they suggest expensive fixes, then brake stuff while…read moreworking on your car, then charge you to repair what they broke. then they will try to sell you a used part you don't need for $2600. they are scammers. do not trust these men. I can't say it enough. this is not a reputable business update. A friend of mine asked about a binker Switch. It's a $40 part and a YouTube video the priced $600

Tom has been our mechanic for 15+ years and he's been marvelous throughout. He's serviced both of…read moreour Honda Civic Hybrids, our Toyota Highlander, our Toyota Yaris and our Nissan Leaf EV. Zero complaints! He tells you straight up what is going on, goes the extra mile to find competitively priced parts and has great local connections with body shops and more. He has also been awesome about doing inspections on cars we were interested in buying and has steered us clear of some mediocre and truly godawful vehicles. Tom's been an absolute godsend to our family. We recommend him to everyone without hesitation.

Tom is very knowledgeable and a skilled mechanic. His prices are reasonable and he can explain…read moreproblems very well.

I have been taking my vehicles to Joes for twenty three years. I have enjoyed great, competent…read moreservice in every case. There is a reason Joe wins the "Best of Warrenton" award every year for auto repair and service since inception in 2007. Honest and reasonably priced. Joe knows cars and trucks. Skip Warrenton

Great quality work; friendly response always; fair, reasonable prices. Joe's is tops!read more

John has been working on all our family cars for over 10 years. He along with his staff, I whole…read moreheartedly endorse, and consistently recommend. His honesty is demonstrated in the money you save, along with his exceptional work. I wish I could give Olde Towne 20 stars.

Quality friendly prompt service this and every time some service is called for. Easy and responsive…read morescheduling of service also. The cost for the service required is reasonable also.

This place with aces! Somebody dinged my door in the parking lot and I took my car here the next…read moreday. Jake helped buff it out within 10 minutes and had me back on the road with my door panel looking brand new. These guys were quick and professional. A+ !! Thank you!

I'm so extremely happy with my service! I loved the constant updates and quick and efficient…read moreservice! Highly recommend this body shop over others!

I always recommend! I have been going to Bill's for years now, Happen to find the shop by…read morerecommendation. They have been great to work with giving it to you straight forward as to what needs to be done and what does not. I appreciate this, as most places will sell you a service you don't need. Will continue to be a repeat customer.

Professional, reasonable, clean. I've recently stated taking my car here rather than the…read moredealership, and k always feel good about it