Let me say that the actual staff are real nice!…read more Unfortunately the front desk folks failed to apply coupons and massively overcharged for services and did not follow up on resolving the issue promptly. Same with the site manager. This issue is still pending resolution but I'm disappointed at their lackluster attempt to resolve the problem

HATEE this location and company altogether. They advertised a package for me, said one thing abt my…read moreability to schedule it whenever i have availability and turned around and charged me for sessions i didn't confirm nor make. BEWARE AND NEVER GO HERE. Staff is super unprofessional and rude and they also avoid picking up the phone.

Simple place, no frills, but they do an amazing job every time. My brows always come out clean and…read moreperfectly shaped. I also love the window full of plants, it makes the space feel calm and welcoming. Quick, affordable, and reliable.

I got my eyebrows and upper lip threaded, as well as a 10 min scalp massage. Excellent job with the…read morethreading. And the scalp massage was awesome as well. Altogether it was $34, so it was very reasonable.

Super sweet staff! Waxed at 3:30pm (appointment was scheduled for 3:45pm, but I came in earlier)…read moreand Kayla did an amazing job on my wax. No complaints, clean space, very welcoming and she followed my vibe while waxing. At first I didn't talk much, but then we started chatting away! Great experience, already rebooked.

From moment I walked in I enjoyed the ambiance. It was nicely decorated and smelled so nice! Sam…read morewas very professional and friendly. Made the process easier and she was very detailed. Definitely going back!

This was my first time coming here. I've been a regular customer is Vikki's before she moved here…read more I was very happy with the final result. She made my hair alive again. Everyone around me was so kind and respectful too. I got a great vibe! Will definitely be coming again.

Awesome hair salon. So happy Vicky is here! She is the best! My mom has been coming to this salon…read morefor as far back as I can remember and I know for the most part only the best hairdressers have ever been here! Highly recommend!

Not sure what's up with some of the reviews of this place, and why it's a 3 overall so don't go by…read morethat BS! I enjoyed my pre-birthday facial and massage. Thank you Tatiana. I appreciate you Iris and Regine. The staff the ambiance is so peaceful. Super clean and sanitary. This is NYC!!!, so yes it's tight but they maximized the space in every nook and cranny. I will be back!!! Thank YOU Catherine for the amazing mimosas. See you soon!

I came to Tones Day Spa for a pre wedding facial and massage and had a phenomenal experience! Tone…read more(the owner I believe) was so kind and even offered another special treatment since it was my wedding. My massage was amazing. I highly recommend Iris! She really knows how to work the body. I am docking one star because my facial was just okay. It felt like the esthetician wasn't as experienced. The facial was also scheduled for 50 minutes and she finished about ten minutes earlier, so I didn't her to have the full experience. She was friendly and polite though. Overall, definitely coming back. Their prices and customer service make it all worth it !

I've been coming here for about a year now. My main reason was that the regular wax that's used at…read morethese small beauty salons were not good for my skin. I'm not allergic to anything but for the most part I would breakout. I figured I would give the Hutchinson location a try since it's very close by and I'm so glad I did. They are very professional, clean and friendly. My go to ladies are Dominique and Crystal. They always make me feel so welcomed and the whole experience with them is always so relaxing. I usually get my eyebrows, upper lip and Brazilian wax with them and they always do a phenomenal job. If it's your first time, the girls will give you a step by step of what they are doing so you can feel comfortable and there's no surprises. I highly recommend this place. It's a bit more than you would with these small beauty salons but it's worth it.

I stopped in for a wax and was taken right away. The space was clean, the staff was friendly, and…read morethe technician made the entire process smooth and comfortable.

Very professional and clean. I recently did my eyebrows and I love them. I will continue to book…read moremore services that they offer.

The doctor was amazing, I was scared she was Going to try…read moreto upsell me like other places, but she only did what I asked, not pushy at all. she is a perfectionist she made my face perfect for my up coming pics. I recommend it here and I am bringing My friends. Thanks

Got a Brazilian wax. Not a clean spot. Hot. And dirty equipment. Price was different than what was…read moretold on the phone by $15.

I went here last week. She spent all of maybe 2 mins on me. I was getting my chin threaded. She…read moredidn't do a good job. My husband went in the following day to get his eyebrows waxed. He asked her to please pluck the few grays, she said she couldn't it would leave a gap. It was one or 2 in the middle.

I was in the area and really needed to get my nails done. I'm a dip mani, regular pedi kinda girl…read more I've been going to the place I usually go to for years so it was scary to try a new place. That being said! So glad I stopped in! It was a rainy Saturday morning, I expected it to be empty. It was not! I ended up making an appointment for 1pm. I came in for my appointment and was seated for my pedicure right away. I needed to soak off my old dip mani and I prefer to do that while I get my pedicure. It was a very relaxing time. The chair has the massage feature too!! I wasn't sure what color to go with for the weather but still some sort of pastel for the season.. Beti was super helpful in this regard. Beti did both my pedicure and manicure. She was very professional, patient, and polite. She even helped me find a pedicure color match for the manicure!! She also fixed FIVE broken nails. I wanted to keep the shape and length. Bet ya'll cant tell which ones were broken! Thank you, Beti! If you are in the area, this is the spot to go to. Total was about 60 bucks. Nails still look good a week later and I work with my hands.

If I can give this establishment zero stars I would. Clara used to have good and professional…read moreworkers. They are now unprofessional and talk to each other while Doing customers pedicures. My spa pedicure didn't even last 4 days before i had nails that started chipping. Payed almost 60.00 plus a tip. Horrendous, save your money and go somewhere else.

Jomary has angel hands ! Definitely a relaxing vibe , amazing staff. Can't wait to book again soon…read more I had the custom facial, chocolate back scrub with complimentary champagne The staff are extremely welcoming and professional. Jomary was very knowledgeable on all services and very accommodating

Just went today to Wax House for a Brazilian Wax. Soly serviced me and I can't stop raving about…read moreher!! She was so attentive and made sure my kitty cat was COMPLETELY HAIRLESS!!! She was so sweet and made me feel comfortable. I absolutely loved the mango body butter she applied after my wax. I already booked my next Brazilian with her because she's that good!! The vibe is so cute-girly, beautiful artwork and fun. Don't sleep on this place-it's a gem in Throgs Neck!!!