This salon does not deserve one star!! This salon has racist staff. She called my daughter ugly in Spanish not realizing I spoke Spanish. Plus pulling her hair and got an attitude when they were told they were being too rough. Don't spend your Black dollar here!! read more

I love this hair salon they are so nice and they always remember me and my girls when we visit. I can't remember why I stopped coming before but now I stop in whenever I need a wash and set. I don't blow dry my hair bc it's too much for my texture but the roller sets get the job done. My hair isn't dry or damaged since I started seeing them in January and I will continue to come here for my wash and sets. It's always the same hair stylist always the same price, I have no complaints. read more

The lady with the glasses does NOT listen to the clients at all. She is loud and is always talking over your head and I know enough spanish to know she is talking about the patrons. She will pull tug and tear your hair especially when she is talking to the guy. They will use the tiniest tooth comb and literally tear your hair out. read more

Miss Betty is good at what she does. My last visit she was busy , but the person that helped did a great job as well

This is my second time coming to get a good blow out and flat iron. Rosa did my hair and it came out beautiful. I recommend her. She was gentle and polite. She fulfilled my hair needs. Great salon. Rosa did her thing. :-) read more

I told her what i wanted and she was so rude about it saying oh because I brought less hair I'll get whatever i brought and I know she could've worked around it and make it look nicer they don't listen to you they just do whatever they want read more

I use to come here regularly wash and sets all the time recently i decided to go back i did two wash and set I'm natural the first time i did a leave in conditioner my hair reverted back the second time i did nothing but use there shampoo and conditioner and blow out my hair is bone straight even when damp I'm distraught that they are using stuff in their shampooo and conditioner this place needs to be shut down another thing they talk about you in Spanish it made me not wanna tip but i did god will deal with you'll i wanna call 311 you'll have people who aren't liscenced to do hair working here just don't go here ! read more

Horrible service. Betty is very unprofessional talking about me in Spanish . She was very rough with my ethnic hair and did not do what I asked/'then overcharged me $225 for just highlights and a style. Do not go to this salon they are robbing people for basic services. read more

I went there twice to get a hair weave. The owner was very rough and unapologetic when she was doing my hair. She braided my hair extremely tight especially around the hairline and stuck me with the needle several times. I don't believe they specialize or like to do ethnic hair. The last time I got my hair done, I asked her for a full weave. She put hair glue in the front and when I went home it looked absolutely horrible. I took it out the next day, there was a lump of glue all around the front. If that wasn't her specialization she should have said so, instead she overcharged me and sent me out with a style she knew wouldn't last. Both times I went there, the place was not busy. Now I know why. They really don't seem to care about the overall health of their client's hair. read more

I'll NEVER be returning here EVER. And here's why: I decided to come to New BBS Beauty Salon for a wash and blow on October 24,2019. It was around 9:30am and I wanted to get my hair done before work so it'll be easier to do throughout the week. My usual stylist was closed so I didn't have time to do my research like I usually do. I looked up the nearest hair salons and this one was a five minute drive. When I got there, it was empty, the stylist was nice enough, and the initial $35 cost was much cheaper than the $80 I usually spend so I decided, "what the heck", I'll give it a try. WRONG. Firstly, the towels smelled of mildew and corn chips. Secondly, she washed my hair three times, which is standard for me, but my hair was full of dandruff still. I have dry scalp so normally I wash it again to get it out, but she insisted it will come out once she dries it and style it so, against my gut feeling, I allowed her to dry it and style it still flaking. I just want to stress also that around this time, it was still empty so there was no need to rush, I would've risked being late if it meant a better job. Anywho, it turns out decent, I paid an extra $10 for a cut, no issue just want to cover my bases. Fast forward to October 31,2019, when I want to revert my hair back all I do is lightly wet it and apply product. However this time was different. When I wet my hair it didn't revert back to its normal state, instead it puffed up unusually and the back was almost still completely straight. I started to work on my hair at 12 and stopped at 1:30 because I had work at two and as a desperate measure had to cut the back almost completely down and throw two puffs in my head and be on my way. I was disgusted the entire day with my hair's state. It never looked like that after two bleach jobs and three dyes, over the course of time and not all at once, lol. As I'm typing this, I attempted to wash my hair and deep condition it but it's coming out in clumps and still smells like the day I got it washed. I don't have pictures n of the hair I had to cut off but I'll provide some pictures below. I've never been biased. But I know personally I will not go to another Dominican salon again. I've heard the horror stories of block women with natural hair coming to these salons just to have them texturizer and other chemicals in their hair to make it easier to manage. I'm not saying all, but by the state of my hair I can guarantee despite, wrapping it and taking care of it, my hair would've been this way because of whatever chemical, besides shampoo and conditioner, she put in my hair fried it. read more

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I always go here to get a wash and set, I always encounter Betty when I pay, and she's only done my hair twice. Both times she was very rough while handling my hair and very unapologetic, there was no way around it. Last time I went there I asked Betty the price for another service added on to my wash and set which is always $55 for my hair and i ended up deciding to just stick to my regular wash and set, and from that point I sensed some kind of hostility coming from Betty, and I chose to ignore it. When it was time to pay, Betty told me my price was $70 for a wash and set alone not even a deep conditioning treatment, and my hair is not even to the middle of my back. At this point I was taken back, because I know that doesn't make any sense, and Betty was trying to convince me that I always pay this price and telling me that I must not remember the price that I always pay. Finally , I tried one more time just yesterday and somehow the price for my wash and set went back down to $55 and she still has this passive aggressive attitude from here. Overall, I enjoyed coming here, but unfortunately Betty has ruined that for me, she is my deal breaker. read more

Betty made heinous comments about me and other clients not knowing that I knew Spanish. The racial slurs spoken by the other stylist is absolutely unacceptable. They gossip all day long and it's just a terrible situation. Betty should not be in service nor the other women. I told her I understand every word she said and she just looked at me unapologetically. I will not be going back at all. Be careful with who you let touch your hair! read more

They tried to charge me 50 dollars for a wash and set plus 15 dollars to flatten it. They probably thought I was unaware about the prices because I'm a father walking in with my daughter. They need to be out of business. read more

Don't come here unless you are natural. They do not specialize in type 4 hair. I have recently went to the salon to get my hair flat iron originally but they stated my hair was hard which by the way wasn't true because when I left the house I made sure my hair was moisture and nicely blowdry. They say they had to wash my hair or else they couldn't do it so I called my mom to let her be aware of the situation and I asked her if she had any hair product in her bag because I myself wasn't comfortable using their products knowing the horror stories that happen to people that has hair like mine . So I went and got my mother products and gave it to the person that was washing my hair. When she finishing washing my hair it was it in a normal state but a few days later I wash my hair and my hair is bone straight remind you I have not use any other HEAT IN MY HAIR FOR DAYS. I have when to other Dominican salons before and never had this problem ever so if you are ever thinking about going to this salon especially if you are natural please run far away from this place it will only bring you nothing but heartache. And for the hairstylist that may be reading this I suggest you do yourself and everyone else a favor that is to be honest and let them know that you don't know how to specialize in specific hair type and that it would be easier for you to do this such and such because that what you are used to. If you are not willing to learn about natural hair than you shouldn't be doing it at all. read more

I love this hair salon. I have faithfully been coming here for over 4/5 years now. Especially that they cater to the customer's hair needs and great advice when needed. They open at 8 on Saturday's but they are willing to take people before their opening time which is great customer service in my book. You come early, you leave early before the Saturday rush hour. I think they take very good care of your hair and any additional needs you might inquire about. They don't use a lot of products either, at least for me they don't which is good because a lot products plus a lot of heat damages my hair. All in all, it's a good hair salon and they carter to your hair needs to the best of their ability and then some. read more

I have been coming here for over 2years now as it's gone from bad to worse . I have never experience a lack of professionalism the way it's exhibited here... they talk over your head , very loud and need I say der lack of knowledge blows me away. This review is long over due but I keep going back there thinking they will get better . The owner can be very rude ... I was going to blame it on language barrier but hello .... I Kim nails a couple of feet away an they are very courteous . You call for appointment and they charge you a different price from what was started on the phone .... sick of establishments like this , they make other ones look bad ... please try to train your staff to drop in der voice a couple of notch and learn to respect your customers .... every$ counts. read more

The name is Illira on 229th & Merrick. I was a regular there but left after they best hairdressers left. Workers argue when the owner's not there. the music was loud. Customer service was terrible. They be talking over the customers.They were rude to customers. $30 for wash,set & blow -too pricey; they used cheap products. And no products to blow out hair. they charge my friend $7 for condition and she brought her own stuff.. that's highway robbery. Now, I get my hair done in Brooklyn or the Bronx for less and better. They charging too much out here and doing less. read more

Well it's now June and my hair has gotten no better. Still thin and life less...went back to my regular beauty shop in the rockaways and they cannot believe the damage that has been done to my hair. Customers please please beware...one mistake that I made was to TRUST THE BEAUTICIANS AT ELLIRA'S SHOP OF HORRORS!!!! read more