We have done two business sale escrows through New Century Escrow with Helen as our escrow agent and support by Justin Suh in her office. She actually has an entire team that helps get you through, but these are the two main people I interacted with most. Helen's entire team is profesisonal and helpful. Our first escrow as the buyer of business assets was smooth and closed promptly. The seller had their own business broker and we, as the buyer, had our own business broker. Our second sale was "for sale by owner" as the seller of business assets. We hired our business broker by the hour to prepare the contract and answer a few questions. We were mostly on our own, remembering how our first escrow went. But with Justin's care, help and guidance, we were able to close escrow smoothly. In our second escrow, without business brokers, we were in contact more regularly with Helen and Justin, who kept us and our buyers apprised of exactly what deadlines we had to meet to legally be able to close escrow on time. Our buyers were professional and cooperative. Helen also caught something vital to our transaction. We thought we had the lease document signed off by the landlord fully, but Helen caught that we needed one more signature for the buyer's assumption of the lease to be valid. We received the signed document about an hour before New Century Escrow closed on the day that our escrow closed. Helen and Justin had all of our documents ready to go on DocUSign and helped us get everything signed off quickly. On our close date, we thought all the DocUSigns were Helen, Justin, and their entire team really care about their clients. Also, Justin made sure that I knew what kind of releases were needed from CA EDD and CA CDTFA and told me exactly what I needed to do to get those releases. Within a few days after we closed escrow, we had both releases and we received the balance of our funds. If we need to use an escrow company to buy or sell business assets in the future, we will happily return to New Century Escrow. TL;dr: Worked with New Century Escrow on 2 different sales of business assets. Helen and Justin and Helen's team were professional and extremely helpful. Helen caught a missing signature in one escrow that would have made the lease assumption not valid if she hadn't caught it and helped us fix it. Justin guided us on CA state releases in order to allow all of our funds to be released to us in a timely manner. Our second escrow was "for sale by owner" and was very smooth. If we need another escrow company for business asset sales, I would use them again. read more

I cannot begin to expressed my appreciation for Justin. Justin was a God sent throughout our home buying process. As a first time home buyer, it was very challenging to navigate the real estate market. The seller of the home chose New Century Escrow as the escrow for the contract and we could not be happier. We will be saving this escrow company for all future business and home buying process. We had so many complications with our mortgage lending company and Justin was so helpful and was extremely communicative. He even went out of his way to come out on a weekend as our notary service and FedEx our documents overnight and even called to make sure we can close right after a 3 day weekend due to our lender's delay. He was just as friendly, professional and meticulous in person! He exudes so many amazing quality of professionalism and was so prompt and responsive. Highly recommend! Thank you Justin and the New Century Escrow team! read more

I am involved in hundreds of escrow transactions a year I have never had one run this poorly. Funds have been held for months, with escrow not giving proper directions on how to get the funds released Attorney is filing to release funds and look into the company for negligence and fraud read more

I can't say enough great things about this company. I recently sold my business under some very unfavorable circumstances and they were awesome! Their level of initiative, professionalism and assistance was well beyond expectation! I highly recommend New Century for any and all of your escrow needs! They are amazing. 10/10!! read more

My Mom and her partners have had New Century Escrow (NCE) in Brea handle two of their sale transactions. Both were very smooth and successful. Our escrow manager was Julia Yu. She is very professional and gets things done quick. She responds to our inquiries timely. She is such a wonderful lady to work with. Thank you Julia! Today I had the opportunity to meet Helen Yoo who owns this business. She was very friendly and pleasant to speak with. I just dropped by to pick up a check on behalf of my Mom. I was held up in traffic unexpectedly. I got here shortly after 5:00 PM. Luckily, Helen was still in the office after normal business hours. She let me in and I got the check. Thank you Helen! Give NCE a try should you need escrow services. They have very good team members and they provide exceptional world class service. Happy Escrowing! read more

Wow! So impressed with New Century Escrow. My escrow officer Helen Yoo (President/Manager) provided: - Professional Service - Knowledgable - Available - Great Team Good job, Mike read more

Excellent escrow to work with. Justin did an excellent job. I would highly recommend their escrow services to anyone.

Don't do business with this company. Unprofessional. Give you the run around. Bad business practices. I would steer clear. After months of dealing with this company Im over their run around. The owner doesn't know what they're doing. Run fast. Beware this is your warning. I wish someone would have warned me. I agree with the individual below. Horrible services and this is my experience. I see I'm no longer the only one. Yelp this is my freedom of speech and I have every right to express myself and my experience. read more

I needed an escrow for two transactions that i was doing in Orange County. After looking thru the Yelp reviews, I called Helen and asked her about herself, her business and her experience. Helen was incredible knowledgeable, hard working and patient. She was the perfect quarterback to two escrows that I had to close simultaneously. She was on everyone to make this happen. We had a very slow title company and she immediately switched and got me better title service. She managed the process like the pro that she is. Her staff were kind and helpful and quick to return phone calls and answer questions. Helen made the escrows effortless. The best part is that she will work with you. Her fees are fair. She doesn't milk you with stupid junk fees like most other escrow will do. I have found her to be very honest and forthright and helpful. I will definitely bring you more escrows. Thank you Helen for such great service! read more

Worked with Helen for the selling of my business. She was very friendly, efficient and closing was extremely smooth and quick. I highly recommend Helen and her team. read more

We have been doing business with New Century for over 20 years. We have used them personally and have used them for our business escrows. We have always found them to be professional and honest! There have been times that we needed something done over the weekend and they have done it, and the owner, Helen has also been known to respond to emails at midnight... As far as business escrows are concerned, they are top notch! read more

As a Real Estate Professional, I highly depend on my Escrow team to make sure everything flows smoothly and have happy clients at the end of our escrow journey. I have this with New Century Escrow and Helen Yoo. Working with Helen over 18 years she has consistently come through time after time. The reviewer that had a poor experience with New Century Escrow might have felt that way on his single transaction. All of us might have a bad day and I can attest to that personally in my business However I have done over 250 transactions with NCE during these 18 years and never ever had any experience that they suggest. Sometimes we fall, sometimes we stumble but Good character, integrity and trust is not formed in a week or a month or a single experience. It is created little by little, day by day. Helen Yoo at New Century Escrow has EARNED my respect and trust read more

I have been working with New Century Escrow ever since 2013. Never had a problem and all my transactions with NCE were smooth and positive. Helen and Julia have been a great help to me and my clients. My clients were able to ask some other questions before or after the transaction with my referral. I have also referred NCE to my other colleagues and they all had positive experiences. I would like to point out that I am writing this review as a professional realtor. read more

I have been working with Helen well over 14 years. We used her service for residential and commercial escrow. Helen, the owner, is definitely a go to person if you need anything done immediately. My team relies on her professionalism and experiences to make most of our transactions flow smoothly through the entire process. New Century Escrow has earned my team the respect and trust. Highly recommended! read more

My wife and I did our 1st mortgage through them, and Helen was wonderful. As interest rates dropped we refinanced to lower and lower rates and used New Century again and again. Very happy with them and Helen!! read more

I have known this company for over a year & they did a pretty good job. Helen, the person, who handle the job was very responsive. She seems to work 24/7 as she always responds to my emails very quickly. read more

I have worked with Helen Yoo and her New Century team on several occasions. I found them to be very professional, knowledgeable, and timely in all communications. I will definitely continue using them for business and real estate transactions, and have recommended them to others! They are an excellent escrow company! read more

I've worked with New Century Escrow on several transactions one purchase and two refinances and they have definitely earned my business. They have an outstanding team that truly works hard to ensure that every transaction is flawless and completed in a timely manner. Nothing but good things to say. I highly recommend them for Escrow Services. read more