As the listing agent, I generally specify which escrow company to use and I have my favorites. On this occasion, the buyer's agent was very insistent that we use his favorite company, Good News Escrow, and because things were going as smoothly as they were I rather reluctantly agreed. Well, now I have another great escrow company in my arsenal. Cindy Kim and her team at Good News were amazing. I have very high expectations and standards and not only did they meet them, they exceeded them by being one step ahead of me all the way. This was a 20 day escrow and we closed 3 days early. Need I say more?? I highly recommend this company and will be glad to do business with them again in the future. read more

Selling a home can be emotional and I didnt know what to expect. I can honestly say that it was a positive experience and a pleasure working with Cindy and her Good News team. She is so kind, a great communicator, and truly a professional with great knowledge of the business. If you are looking for escrow, this is it! Thank you so much Cindy! read more

Another trouble free and successful escrow with Cindy. She is the best! You can't go wrong in using Good News Escrow.

As a first time home buyer, I didn't think much about the role of the escrow company until I met Cindy at Good News Escrow. Thanks to Cindy and her willingness to kindly help me walk me through the process, home purchasing was much clearer to me and I felt well-supported. I'm glad my seller chose her! Cindy is very experienced, personable, efficient and great at what she does, and I highly recommend working with Good News Escrow! read more

Cindy was the best!! She kept on top of everything and communicated regularly. Keeping the Relators, our Buyer , and us in the loop. Doing a "Loan Assumption" was new to all of us and Cindy made the process flow as smoothly as she could, despite the short comings of the Loan Company. We will defiantly use her and Good News Escrow again. read more

Cindy Kim was the most amazing person to work with I think I could have ever have asked for. We struggled a lot with the lender, and had it not been for Cindy calling and making sure everything was all right all the time I would've really had a hard time getting through purchasing our home. She was not only extremely professional, but she was a very caring individual who understood when I was struggling trying to make this whole house buying journey be worth the time and effort. If you're buying a home in the Los Angeles area, good news is the only place you need to go. You'll be quite glad you did. Also, I was pretty clueless about how the whole thing worked with escrow. She was patient and worked with me along the way, in spite of all of my questions. Anyway, I could ramble on here for a long time speaking highly of this agency end of Cindy, but hopefully you get the picture from what I've said so far. read more

Believe it, you need a professional; responsible; reacting promptly Escrow to close the purchasing transaction. I am so appreciate Cindy and Jen ( Good News Escrow officers) to act all steps of approach closing in prompt mode. They were taking a case on top of each steps and gave alerts to all parties to prevent the deal was slipped away and fell to penalize of any delayed steps. We are grateful to close the transaction smoothly without delaying. read more

Cindy and Jen have been such a pleasure to work with during our first home sale. They always responded to our requests in a timely manner and answered all our questions thoroughly. Prices were also very competitive which saved us money. Thanks GNE! read more

Unequivocally, Good News Escrow is the most professional, well-organized, dedicated, passionate and caring escrow company that I have had the privilege to work with. Although I have only been a licensed Realtor for 12 months (with Keller Williams in Alhambra), I've had the good fortune of closing over 10 transactions in the first year and have worked with many escrow companies. Led by escrow officer Cindy Kim, her dedicated team are extremely efficient and knowledgeable about all tangents and topics that are involved in not just your typical residential transaction but also in the sale of businesses. Cindy has over 25 years of escrow experience. What I truly appreciate about Good News Escrow is their company culture. No matter how many questions or concerns are thrown their way, they will add in the extra hours to make sure that all pending questions are answered in great detail. They truly care about people. Even after our most recent transaction closed, Cindy stayed behind in the office and returned my phone call to guide me on critical questions that my other client had. In turn, this allowed me to provide my client the next level service they deserve (all thanks to Cindy). It's rare to find this level of commitment anywhere not just in the real estate profession. In summary, I would not hesitate to recommend Good News Escrow to anyone. If you're looking for the best, they will always give you good news. read more

This place is horrible. I supposed to purchase a house recently and initial down payment already wire to this escrow company on time. After inspection of the house, we decided to cancel the contract within 17 days removal contingency. No one ever informed me that I will get charge the cancellation fee (deduct some from my initial downpayment) if no purchase the house. I cancelled it within 17 days contingency and I supposed to get my full refund check back. This is ridiculous. We already paid $350 for inspection fee + wire transaction fee charged from the bank $30, and now this escrow company said due to high volume of cancellation so they need to charge us. BUT I NEVER GET INFORMED THE CANCELLATION CHARGE FEE. I would not recommended this place. read more

Escrow was very quick to respond with EMD. Although we ended up not going through with the home purchase, the service was excellent. I would not hesitate to trust this company in future. read more

My experience with Good News Escrow was excellent. As real estate agents, we depend on escrow companies to ensure a smooth closing and to keep all parties of a real estate transaction in the loop. I've worked with many escrow companies and Good News Escrow out shined most of them. Cherry and Yuyyue were very helpful, easy to work with, and extremely dedicated to their service. We could have not have closed escrow on time without them! Would recommend them to any of my clients and would definitely do business with them again. Thanks again! read more

Good News Escrow is the best escrow company comparing with others during the 16 years of real estate service Margaret Sun Coldwell Banker Alliance Realty read more

There are many good escrow companies but there are not many GREAT escrow officers as Ms. Cindy Kim of good News Escrow. As a real estate agent and mortgage officer, Cindy Kim is one of the best escrow officer I ever met. read more

Best escrow experience ! Unmatched knowledge and professional team . We closed escrow one day before Christmas ... The Seller and Buyer were Very happy to close before due date. Great for the Holidays . Special thanks to Cindy Our escrow officer for taking the time and detail in making this a successful closing . It's a pleasure working with Good News escrow as a Realtor . I highly recommend this Brilliant Escrow ,,, Happy new year ! read more

I just finished utilizing the Good News Escrow service for the third time and have established a bond with this office. They have helped guide me through a couple of 1031 exchanges in the past without issue. All the personnel is competent, thorough, and conscientious. The escrow officer keeps you abreast of on going matters and potential issues that could be a concern. I will continue to seek their assistance in any future real estate transactions. Senior escrow officer Cindy Kim makes you feel important and comfortable throughout the process and I highly recommend this establishment for anyone in need of escrow assistance. read more

I am a Realtor, had put together many transactions with so many different escrows. Finding a reliable escrow is critical, and some escrows are absolute nightmares...even jeopardized client's loan! I just finished a smooth escrow with Good News representing buyer, and this is my first Yelp review on escrow ever, which explains how special Good News Escrow is. Cindy and JoJo are absolutely detailed and professional! First, you rarely encounter escrow officers still replying emails after working hour and late hours. They truly stay on top of documents and keep reminding and following up with all correspondence. They are very organized, clear, polite, and with reasonable fees. They even reminded buyer on how to handle future tax bills after case is closed...which I had never ever experienced before. Great to work with someone you can trust and count on! Good News, you truly put your heart into your work, it's so precious to find someone who cares and value work quality. Job well done! (Oh, there are other nightmare escrows just near by, be very careful!) read more

Thanks to Cindy Kim and her staff, we closed escrow very smoothly! I've worked with Good News Escrow twice as a buyer and once as a real estate agent. They are very responsive, professional and great to work with. I highly recommend them! -JP read more

If I could give this place 0 stars, I would. They are completely unprofessional. Avoid if possible. I had a terrible experience with this company. read more

You can always find knowledgeable escrow officer, but it is hard to find good escrow officer with kind heart. Cindy and Jojo are always proactive and stay positive until the closing. Good News Escrow does set the high standard. They reminded me when contingency removal date is getting closer and always gives me option to any issues occurred during the process. Highly commanded!! read more

Elsa and Cindy did a great job in handling my escrow. It was my first time buying a house and they made sure to answer any question I may have. They even made an exception by meeting with me on Saturday to me to sign some papers. They are good people to work with! And thanks again for the kind gift of my name on that stamp, it means a lot for a first time home owner like me! read more

This is the top of the line escrow company. Cindy and her staff are knowledgeable and very easy to work with. Selling my house was stressful however, Cindy worked with me through the difficult places and gave me a calm. I knew my house was in good hands. She also kept me informed. Her services were priceless. I would recommend this escrow company hand up. read more

Another successful transaction with Good News Escrow... It was a rocky one but Cindy of Good News Escrow helped both parties to calm down and to look forward to the brighter side of the ultimate turn out. I am an active Real Estate Broker serving our community over 30 years and I have been using Cindy and Diana of Good News Escrow all those years. Why? I can rely on their commitment and dedication in their business. I can trust their professional service and guidance to my clients. I can trust their integrity in dealing with both buyer and seller as a neutral agency. With Good News Escrow I can always expect the best out come - the Good News! read more

Be careful when dealing with this company. I was in escrow and had deposited 2500.00, the house did not appraise and I was entitled to withdraw from escrow. They charged me a penalty fee of 200.00. Beware they will charge you a 200.00 penalty fee if the escrow does not close. read more

I was referred to Good News Escrow in early 2016 by another Broker I was conducting a transaction with. This was the first deal I had ever done with Good News Escrow so I didn't know what to expect. Not only was I impressed by their professionalism and punctuality, but I was pleasantly surprised at their attention to detail. I am happy to say that I continue to work with them on as many deals as possible. The entire team consisting of Cindy, JoJo and Elsa will go to great lengths to make every aspect of your real estate transaction a memorable and successful one. read more

Cindy Kim did a fantastic job and is highly recommended. Terrific!!!

Their staff are super efficient and knowledgeable about what they do, and they are on top of things! I had a difficult case of buying and selling concurrently. They helped me on the selling part and did a much better job and the buying side escrow company. Diana Myung and JoJo Luk are so responsive to any of my inquiries any time! They saved a lot of precious time for me during the escrow. Without their hard work, I cannot see myself make it to my new home. Cannot say enough thanks to you, Diana and JoJo! You are the best!! read more

Cindy Kim is wonderful! She is a well-qualified and professional individual; she knows exactly what she is doing. Moreover, she is readily accessible and kind-hearted. She always went out of her way to provide assistance. I highly recommend her. read more

I just closed an escrow with Good News Escrow. Cindy and JoJo are extremely professional and helpful and they provide excellent customer service. Great experiences with them and I really look forward to working with them again! read more

Good news escrow was amazing! I had short timeline, great service, concise communication and so helpful!! All around great experience!

I am an independent real estate broker who has been in the business for about 16 years. A few years back the agent representing the Seller specified Good News Escrow to service our transaction. I'm usually wary of the choice of the Listing Agent's because I found that the escrow always had a hard time to maintain their mutuality. Ever since then, I have been specifying Good News Escrow on all the purchase agreements I wrote or countered. Don't take me wrong, they are not perfect. But, As the owner of a small real estate company with business not only in sales but also in property management I don't look for perfection when I acquire services. I keep good people around, especially people who own up to their mistakes and provide solutions in a timely manner, who share the same service attitude as how I run my own business which is based heavily on reputation. read more

I am a full time Realtor and Manager since 1989 including managing a large Century 21 company with three offices and 135+ agents. I am also a designated agent for Bank of America and other banks to list and sell their repossessed homes. Having taken part in more than 1000 real estate transactions, I've had a lot of experience with many escrow companies in the San Gabriel Valley and the Inland Valley. I was introduced to Good News Escrow when I moved to a Century 21 Walnut area office in 2000 and was very impressed with Cindy and her team's professionalism and attention to detail. Cindy and her staff know that we as Realtors rely on dependable service from escrow companies and count on them to help us in giving our clients excellent, all around service. Escrow is only one component of many service companies and individuals that help in making a real estate transaction a success........choose Good News Escrow as your next escrow company!! read more