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    New Century Hospice

    5.0 (1 review)

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    5 years ago

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    Compassus

    Compassus

    3.3
    (4 reviews)
    35.0 mi

    Despite the fact that I was one of my dying son's primary caregivers, the director won't even talk…read morewith me about an ongoing family dispute. She had told me that hospice would not get involved because it was a "family matter". I was physically assaulted in front of my son and 10-year-old son (and a police report was filed), so the following DOES apply. I am not a fringe family member; I was directly involved in my son's day-to-day care. I reached out to their corporate compliance division several weeks ago, spoke with someone who promised to get back with me at least by the following week; I never did heard back! I have filed several regulatory complaints but those take time and since my son is already in hospice, we don't know how much time is left My heart is broken and no one seems willing to help. Under 42 CFR § 418.64(d) - Counseling Services and § 418.56(c) - Plan of Care, hospice is required to: Assess the family and caregivers for psychosocial needs related to the patient's terminal illness. Offer counseling and social work interventions to support them in their caregiving role. Help resolve stressors as they affect the patient's care and safety.

    I had a near death experience when I became a patient with Compassus. That was the best day of my…read morelife because a year and two months later I was discharged in good health. I had the best care in the world, best aides, and the very best nurse, Tami Moore Waugh. From the very beginning of this journey she was compassionate, kind, caring, and explained everything so that I could understand it. Whether good or not so good. She kept on top of all my medications and communicated with the doctor if she saw a need for change. She made me feel comfortable with the condition I was in, and would go out of her way to make me more comfortable. Now, praise God, I'm on my own but I miss her terribly. I'm 88 years old so I know it won't be too far off when I may be with Compassus and Tami again. They are fantastic!

    Suncrest Home Health and Hospice

    Suncrest Home Health and Hospice

    5.0
    (3 reviews)
    33.4 mi

    We were fortunate to find Suncrest Hospice for my husband after his debilitating stroke. Our Care…read moreteam which consisted of Whitney, RN, and Felicia his CNA, and Siera, our social worker were absolutely the best. It was always a high light in our day when they came to the house. They always made me feel better about the care I was giving and were so sweet in the way they cared for my husband. Whitney was my rock and I feel like she has become a beloved member of our family. I was so relieved when she arrived the day my husband passed. She took all of the stress of the situation onto her shoulders and handled it with the love and attention we needed. I would recommend the care team at Suncrest to anyone needing hospice services. The only issue we had was with the supply person, Melissa. For whatever reason she took a dislike to us and refused to supply food for my husband who was on a feeding tube and had to have special supplements. On several occasions he would have had to go with out food for 2 or 3 days if I had not ordered and purchased food myself. At one point, the food she did send us was clotted and no good. When I reported it and asked that more food be sent, she accused me of leaving the food outside in the heat and again procrastinated on sending the replacement. My husband's care team stepped in and stood up for my husband's needs against this obstacle. I can't say how much I appreciate how Whitney, Felicia, and Siera stood behind my husband and I in this difficult time. They really saved the 5 star review in spite of Melissa's shortcomings.

    Suncrest Hospice cared for my 87 year old mother for 2 months recently after a stroke, until she…read morepassed away last week. Suncrest was highly recommended by the stroke rehabilitation hospital my mother was in after her stroke. I can't say enough positive things about Suncrest! Everyone I dealt with, from the registered nurses to the social worker to the chaplain was so kind, competent and professional. They assisted with all of the medical equipment my mother needed at her home, special food (she had a PEG feeding tube in her stomach), and were available 24/7 for any issues or questions. I recommend Suncrest Hospice highly to anyone needing hospice care for a loved one.

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    New Century Hospice - hospice - Updated August 2026

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