Rizo's is an amazing jewelry store. Beautiful pieces and wonderful, knowledgeable and friendly…read morepeople. So much better than buying from a big box store or online!

We've been in the neighborhood for more than 30yrs but never knew they were here. Wish we had!!…read more We took our old engagement ring to have it reset in our new setting we got from another vendor. We weren't too sure of this place but the moment we walked in they were super friendly and honest!! We waited maybe 10-15 mins and done. Only charged us $50. We really appreciated their honesty and customer service. We will definitely check them out for future purchases. PS: they specialize on custom builds.

My fiancee and I got our engagement rings custom-made here. When we first walked in to check out…read morethe store, everyone there greeted us warmly and offered their help. When we asked about custom rings, we were connected to designer Hosam. We discussed our visions, were walked through the process, and got confirmation that the rings could be created within our budgets. Hosam quickly sourced our diamonds. We got see them within 3 days of starting the process. He provided size options as well so we could pick the perfect ones. I was after a peach marquise stone, and Hosam found the perfect color right away. We got to look at different metals from their show room and see how our stones looked with each. His design drafts elevated our visions and made them even more unique and personalized. He was open to our adjustments and understood our particularities. My partner's vision for her prongs wasn't a safe and viable option. Hosam designed creative alternatives to achieve her desired look while ensuring her ring would be strong. When we received our final rings, Hosam created a special, emotional moment for us. Especially as a lesbian couple, it was extremely meaningful. We felt very comfortable with the entire team as a queer couple. Throughout the process, Hosam was very communicative, thoughtful, and efficient. We also really appreciate Hosam's expert opinion throughout the process, pointing out design, structure and aesthetic choices that we may not have considered. Aside from custom, their show room and site have a gorgeous selection of existing ring designs. We highly recommend getting your jewelry and engagement rings at Alex's Jewelry on Steinway!

Went in trying to return earrings I changed my mind on two days prior by a nice younger man who…read moreworks here. I checked out their site (it says they honor returns within 30 days) so I thought I'd be able to return them. I was met by two older gentleman who told me I could exchange not return. I browsed a little and I liked these earrings. When trying on, I noticed one earring was crooked. I told him and he had his colleague "fix it". I said I'd exchange the ones I got ($200) for these ($400), I inspected to make sure everything was okay when I realized these are poorly made, as you can see here. I told the man I'd keep the ones I purchased because for the price they should look the same. He replied "it's like that because the gold is flexible" lol what a joke. There's a nice variety of jewelry here but i don't think it's ethical to try to sell anything that is not in perfect condition. I decided to keep my original purchase ratherthan to give them business.

These guys do a great job. I think a husband and wife own and operate this place. So sometimes I go…read morein and get the wife and other times I go and get the husband. But I never leave disappointed. Great prices and great service. Last weekend a friend of mine was getting married and gave his groomsmen each a watch as a token of our friendship. We each needed to get the watched adjusted and didn't have much time to do it. So, I and a few other groomsmen went the morning of the wedding to Lees Fine Jewelry and the woman had us in and out of there in 20 minutes and it was only $5 each! I would definitely recommend this place to anyone who needs work done on there watches. You won't leave disappointed.

Great people. I visited quite a few jewelers to get ideas for my wedding bands. The older woman who…read moreruns the place was AMAZINGLY helpful. She patiently answered ALL my questions, gave suggestions and ideas, and even let me try on HER RING! I now go there for any jewelry issue. Got my engagement ring resized and restoned, bracelets relinked, and jewelry cleaned. They always offer the best price and great customer service. MUCH better than the smug treatment across the street.

Stopped by their booth at the Javits jewelry convention show. It's easy to get lost in the shuffle…read morethere with all the vendors selling the same things- Lou was so genuine and accommodating the whole time; he was informative and didn't give off that aggressive salesy vibe that other wholesalers do. The best part was the excellent value you get for the quality of the jewelry. Prices are so affordable and the beautiful shine on the stones is a rare find. Unfortunately, they don't carry sapphire infinity bands at the moment, which is what I was looking for in the first place- so when you book your appointment, be sure to ask! Nevertheless, I think I've found my new jewelry wholesaler!

The worst customer service ever The women here think…read moreeverybody enters the store to steal.. to the point that you are waiting at the register longer than needed and they don't even pay attention to you while they are ringing you up and make mistakes

Their service is top notch and all the workers were so kind there…read more I stopped by their shop on a whim today and remembered seeing a TikTok video of their place and got really excited because their jewelry, stones, and all their products were just as/if not more beautiful in person as they were on video. I bought one big stone moonstone bracelet from them and they gave me a tiger's eye bracelet for free with the buy $35 or more and receive a bracelet for free sale that was going on. What I like is that they let you try on everything beforehand and actually encourage their clients and customers to touch their products (for energy work purposes/to see how it looks on you), which made me feel more at ease with the whole shopping experience. They also went above and beyond for me because the bracelets I bought were initially a little too small for my wrist so they took the time to re-string both of them. They also let me cleanse the bracelets on their big amethyst stone. Supposedly they also do incense cleansing for stones too. What I also like is that they also do repair on jewelry. Their prices also are pretty just/reasonable in comparison to Manhattan/other crystal shops. Absolute would come here again to get more products.

Wonderful place. I needed a pendant made of my own design--a gift for my father, who lost the…read moreoriginal decades ago--and asked for a quote. Within the hour I was given a complete 3D mockup and a quote upfront. I worked with Nelya to get all the details right and picked it up in a few days time. Prices were fantastic as well, coming in around half of what other jewelers had estimated. Would absolutely recommend for custom jobs.

My first visit here was after Pandora did a terrible job "cleaning" my charms. This place did a…read moregreat job with my silver charms, I haven't seen my charms this clean since I first got them! I chose not to have my colored charms cleaned since I was afraid of the enamel potentially coming off. I've also had some of my gold (obvz not real gold) Forever21 jewelry that I didn't wanna get rid of (we all know F21 got cheap cute things). It's one of my favorite necklaces and I just didn't want to throw it away. I tried cleaning it at home with different methods, nothing really made it shine. I let them know it was a cheap piece and if it were to get ruined in the process or whatever, I wouldn't be mad. I just wanted to know if there was any chance of saving the necklace-- and it was indeed saved! I appreciate their time to fix my things for a decent price and waiting time. A plus is them offering some hand sanitizer and masks to those that don't have any AND requiring that all customers wear one is also a plus. They're friendly, efficient, and they have batteries! (Besides toilet paper, apparently wrist watch batteries were also a thing to hoard.)

The best jeweler around! Richard is an honest and upfront guy. He does great work. From custom to…read morecleaning I go here for all my jewelry needs. Prompt service. He even replaces watch batteries, and band adjustments. Always greeted with a smile.