From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

I am deeply disappointed in the craftsmanship and the customer service at QuickJewelryRepairs.com…read more In March 2023, I paid $60 to have my platinum wedding band resized down. Within a year, the structural integrity of the work failed: the seam where the ring was cut is now visibly open and physically sharp to the touch. This is a clear case of improper fusing or the use of inferior solder--platinum should be seamlessly welded, not left with a failing joint. When I reached out to resolve this, they admitted the repair would cost over $500 and offered a measly 15% discount. It is predatory to charge $60 to remove a piece of my platinum, then demand over $500 to fix a seam that shouldn't have failed in the first place. I expected this company to stand behind their benchwork, but instead, they are trying to profit off their own technical error. I no longer trust them with my jewelry and suggest others look elsewhere for quality platinum work.

I've been looking for a place to cut my permanent 14k gold anklet and add a clasp. I asked a few…read moreplaces and they all quoted me almost as much as I paid for the anklet itself (absurd prices). I contacted this business on Yelp and Jerry was super responsive. I decided to go down to Main Street (I avoid this area like the plague bc it's so busy) but it was well worth the trip. His booth is inside a building with multiple businesses and his is on the left side about halfway in. It was a Saturday so it was busy. He was so friendly, personable and honest. He cut the anklet, added the clasp and it came out very good. He finished within 25 min or so while I waited. I loved giving my business to this small business and nice guy. Thank you!

I'm incredibly grateful to Jerry and his team for repairing my necklace so well. I got a beautiful…read moreand expensive necklace from my boyfriend as an early christmas gift which broke a few days after. I was devastated. Jerry fixed it so well, in just a few days and was very affordable. I will absolutely return. They also sell beautiful jewelry and I will definitely be doing business with him again. I highly recommend this hidden gem for your jewelry needs.

was quoted 1-2 days from multiple places. I walked in for a simple ring setting and walked out in…read moreabout 30 - 40 minutes.

It was so fast and nice He did fix my jewerly…read moreI recommend everyone I will defnitely visit them again :)

Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

I had a great experience every time I come here. Jonah and Kathe are friendly and make beautiful…read morejewelry. I bought a pair of amethyst earrings from them and haven't taken them off. They also sell some costume jewelry for those who prefer that. Jonah also buys any unused gold and jewelry you no longer wear and gives you a great price. Thanks for accommodating me today! Will be back to buy more jewelry!

Karen and Cliff are incredibly talented and passionate. Their craftsmanship is beautiful and they…read moretook the time to make sure every single detail was perfect. They are easy to work with and completely open to any design you have in mind. If you want gorgeous jewelry from people who genuinely care, this is the place to go.

Cliff is a legend, true master jeweler who stands by his quality of craftsmanship…read more There is a reason why this institution has been around in NY for decades, and you would be lucky to become a customer. Knowledgeable, considerate and friendly, but all of that is moot if the resulting work is not on par. Well, in this rare rare case for Manhattan, all of these qualities are there, so give them a shot and be prepared to be pleased.

I have been getting several compliments even from total strangers on my…read more stunning diamond ring. I have been proudly wearing it! A big thanks to Jewelry Doctor of New York for the repair. Workmanship was evidently flawless! I would never go some place for a jewelry this important to me. I know I am in good hands!

Jewelry Doctor of New York is the only jewelry repair shop for me! Been…read more there 2 times and they have been consistently providing superb service. First a ring, then I came back to have my necklace redone. Both times, beautiful results! They were very helpful and were able to stay within my budget. Thank GOD for this reliable place!

Hands down the worst experience I've ever had! I bright my…read moremother's vintage omega in for restoration and repair. The item is a family heirloom that holds deep sentimental value. I decided to utilize a watch repair service close by called Bella Jewelry and met with someone who introduced himself as Gabriel the owner. He advised that he could do the job and watch would be ready the following week. He never called on the agreed date of completion and when I did he advised that the watch wasn't ready. 1 week turned into 3 and the excuses/lies became more elaborate. I kept on calling. He finally told me that the watch was ready. When I got there the watch was damaged. The dial was broken and there were scratches that was never there before. He insisted on payment and refused to give me the watch. He also advised that he couldn't polish the watch because the rhodium he would need to use cost $10,000! Gabriel is extremely dishonest and rude and racist. He had polished someone else's watch for free while I waited. I'm black. The other patron was white! Doesn't seem to see very well either due to aging. He also refused to give me a receipt and tried to charge me more than the originally agreed upon price. Brought my watch to another jeweler who confirmed what I already knew. He damaged my watch and lied to me about the work he had done. Gabriel also made it clear that he had sued Yelp for publishing bad reviews...and won! I don't know if there's any truth to his statement but my main reason for using Yelp is because you cannot pay to alter honest reviews. At least...so I thought. An honest review is just that...and should never be altered or interfered with to please someone else. Nobody's experience is the same. I wouldn't advise anyone to waste their time or money on this business. It's truly not worth the aggravation. It's sad that someone that age could be so deceitful,dishonest and downright nasty. I've alerted everyone I know personally and professionally about this man and his business. Now it's time to alert the rest of the world.

Gaby was very personable over the phone and in person. He repaired (replaced a missing diamond) and…read morecleaned my wedding band for a good price. He completed the job within 24 hours and was very knowledgeable. He also told me I could come to him in the future for consultation if I decided to buy jewelry elsewhere, which I thought was very nice of him. I will definitely be going back. I recommend Bella Jewelry 100%.

Yet another custom piece designed with Gary at Chateau. He has been our family jeweler for years -…read morecreative, reliable, honest and a pleasure to work with. I wouldn't have trusted my mother's engagement ring to anyone else! For a new piece, a custom piece or to redesign a family heirloom, this is the place to go! Thank you Gary and staff at Chateau Jewelry!

My wife and I took a tour of Australia and New Zealand during the Spring, and I was lucky enough to…read morefind a beautiful opal. I knew I was going to have it set as a ring, but I wasn't sure how setting it would play out. Happily, Gary and his team really knocked it out of the ballpark! His design (and their execution of it) totally blew us away. When we brought the stone in, Gary shared some concepts about he was planning to create the ring to feature the stone; he even envisioned how it would match to my skin tone, etc. We were later invited in to see a model of what the final product would look like, and that was when we knew he had come up with something truly special. Finally, we received the call that the finished product had arrived. I was literally awestruck by the work they did. He devised a holder that not only protected the precious opal, but it looks fantastic on my hand. I'll let his artistry speak for itself via the attached photo. I am eternally grateful to him and his team for the work they did on my behalf. He is now my jeweler of choice!