In my family, the name New City Cleaners has always been synonymous with quality and trust. As a little girl growing up, if my mom had a special treasure the only place she would take it would be New City Cleaners. Over the years, I have lived in several cities, San Francisco, Paris, Las Vegas, New Orleans and recently Seattle. I have often tried to find a cleaner in my new city. I've searched YELP reviews, visited high-end boutiques and requested a referral from friends and neighbors and 90% of the time I have been disappointed by the workmanship and quality of their services. Which is why despite living hundreds or thousands of miles away, I have continuously brought my very best items home to New City cleaners. When I have a St. John's garment that needs to be returned to the factory for a repair the Beverly Hills store ships my garment to San Diego. They also do great work. Recently I learned that there are only 8 cleaners in our country that still does the style of cleaning that New City and the cleaner in San Diego utilizes.
The trust I place in New City Cleaner is immense. My Seattle home recently had a carpet beetle infestation. This required my 245 treasured designer garments, the bulk of which was St. John's to be fumigated and dry-cleaned. The only place I would trust for such a large and significant project is New City Cleaners. Jarrell Epp (the owner) has been incredibly supportive, professional and collaborative. My dad drove from Seattle to New City Cleaners with a trailer filled with 9 garment boxes. Jarrell worked by my side for 3 hours as we went through my itemized list and checked each beloved item in to be cleaned. My trust in New City Cleaners has only been more firmly solidified. Over the last 30 years I can only think of three mistakes they have made. Each one they immediately corrected with professionalism. It is the meticulous care and the pride they take in their work which is why I continuously entrust them with my garments. I trust them implicitly with the clothes that I have invested in. I know they measure each garment before and after they clean it so that it is returned in pristine condition. I am glad that we have a cleaner that still maintains the high standards the New City employs.
By the way, I find their prices to be very reasonable based on their quality of workmanship. They are also far more affordable than other quality dry cleaners. I give their prices a moderate rating since other cleaners charge less but damage the fabric and ultimately ruin the garment without accountability. I live in Seattle, I just paid $23.68 to get a simple dress cleaned. The cleaner I used is not a high end cleaner. Their workmanship is FAR inferior to the quality of New City but sometimes you need something local even if it isn't the best. New City is by far the best dry cleaner I have ever found and worth every penny you pay. read more