Unprofessional and Disrespectful Treatment…read more I went to JD by Ryder to see if I could get approved for a vehicle -- no appointment, just trying to explore my options. Instead of being met with professionalism, I was treated like I didn't belong there. The general manager, a woman, was rude, dismissive, and made me feel like I was beneath her for even asking questions. I wasn't looking for special treatment, just basic respect. But the way I was spoken to and looked down on was completely uncalled for. I left feeling embarrassed and unwelcome. I will not be coming back, and I don't recommend this place to anyone who expects to be treated like a human being.

DO NOT WASTE YOUR MONEY! They charged me $200 MORE than my…read moredown payment was supposed to be. Sold me a car with almost the ENTIRE front end broken, paid 3 months of payments without even being able to drive the car. Had to pay almost $500 at a different mechanic to fix something they "fixed" 3 TIMES! Currently without a car because the 3RD MOTOR that was put in the car blew up and they won't fix it. I've only had 1 positive interaction with someone here and of course they don't work there anymore. At the end of this nightmare, I will have paid over $22,000 for a car that is worth $3,000 on a good day. Oh and the loan company told me that they would "come after everything I have" if I let them come repo the crap car. JUST DONT DO IT!

Unable to speak with a human being about automatic payments. I am always directed to an automated…read morephone number without being able to talk with anyone then the phone disconnects. Very unhappy with the customer service with this credit union. There are other credit unions in Ohio that are much more customer oriented.

Negative Stars if I could. They lied to me after my father died and attempted to sign me up for car…read moreinsurance without my notification. Then made me wait approx 4 hours in their waiting room to finally resolve the issue with my real insurance company. My entire day was wasted. They are subversive and will attempt to swindle you.

Anntonette was fantastic at helping me consolidate accounts with quick service, understanding , and…read moregrace. I have been a pnc customer for many years because of the outstanding service like I received today in a different branch than my usual.

I applied for a debt consolidation loan, hoping to finally work on getting rid of my debt and…read morehaving one lower payment. It took a long time to get back to me. Then after running a credit check which of course lowered my credit score, they wanted me to close accounts that were to be paid off in the loan. This really lowers your credit score. And they also wanted me to pay off auto loans that I didn't wanted paid off. Never dealing with them for any loans of any type again.