Total RIP-Off !…read more Overcharged, no refund, & shady environment. Customer service was horrrible.

hey a little shady but the woman did a good job was respectful and didn't have that money grubbing…read moreungrateful attitude. I would go back .

Very clean location. I was able to book a couples massage for same day or next day. Probably one of…read morethe best massages that I have ever received. The price was reasonable. I will be coming back and would recommend this place to anyone!

I've been here several times, and while they get the job done, the level of professionalism is…read morelacking. I came in for a massage, and when it was time to pay, my masseuse hovered over me while I was Venmoing her tip. To my surprise, she then asked how much I tipped, which felt completely inappropriate and unprofessional. On top of that, she commented that the tip should have been a certain amount, despite there being no posted policy or expectation regarding gratuity. The entire interaction made me very uncomfortable and left a bad impression.

My husband and I celebrate our anniversary with a couples massage almost every year. We drive 2…read morehours just for this place. Honestly, the best massage I have ever had. My husband loves the Thai massage and I really enjoyed the hot stones/ aroma therapy. The place is always so clean and relaxing. The lady at the front desk is really sweet & accommodated us. We will be back!

My massage was perfect, deep tissue/swedish massage, asked for a little more light pressure . Very…read morenice decor and rooms, would go again. I booked online and there was a language barrier at front desk once I was given paperwork for facial? I asked for massage paperwork, I booked for massage not a facial. She wasn't getting what I was saying she insisted I fill out facial paperwork also, after my massage , the therapist said she would take me to now get a facial as directed, I had to explain to her as well I didn't book or pay for facial? She then asked front desk lady to confirm and lady up front finally realized I was not getting one.

I had a neck and lower back pain. The young lady with 12 years experience did an outstanding job!…read more I was very impressed. I would love to come back, but I don't live in Santa Rosa

I booked this place for the first time, and unfortunately it was the worst massage I've ever had…read more When I walked in, neither of the two women at the front were friendly. I asked to use the bathroom before my session, but instead of helping, they kept directing me straight to the massage room. I ended up having to find the bathroom on my own. My massage therapist didn't speak any English, and despite repeatedly asking for light pressure, she continued using heavy pressure and even started hitting me with her fists in certain areas. It stopped feeling like a massage and more like being struck. This was supposed to be a two‑hour session, but I couldn't relax at all because the hitting continued throughout. The only positives were that the place itself looked nice and the price was reasonable. Still, the overall experience was so uncomfortable that I will not be booking here again.

My bf and I got a one-hour couple's massage this past Sunday. We arrived early, but they started…read more5-10 minutes late after our appointment time. Staff was friendly, and seemed to be running around doing their best to help customers on site (possibly short-handed). Gentle melodies played quietly in the background during our session, but the ticking of the clock was loud and a bit bothersome in our massage room. The decor and setting was clean and simple. I loved the comfy face hole pillows on the massage beds, which felt like a soft memory foam type of material. Our masseuses were in and out of the massage room, leaving the room at least 3 times combined during our session to help other customers outside of the room (I know this because it happened every time the door bell to the entrance rang). This doesn't count the times they left for hot towels. We asked for hard pressure for both of us, but my bf's masseuse did a better job at it than mine. His massage bed had bars hanging from the ceiling which was used for back walking. For my treatment, there were moments that felt like my masseuse applied deep tissue strength, but the pressure wasn't consistent, and she didn't really work on my knots. I did appreciate that she did a thorough job on my feet though. That was probably the best part of my full body massage.

Great service & very attentive. Removed a star because they were mad at my $20 tip and was asking…read morefor more money. They don't know how much money a person has. Getting a massage is a splurge for some People and you can't be mad at someone's tip. It's kind of rude. But my massage was cool.

I have been there a few times and the place It's the best in Santa Rosa. All the staff are…read morefriendly and professional, and the place is very clean The owners name is Monica and she's one of the best, ask for her when you get here.

The first time in 30 years that I have dressed and walked out of a spa. She was far more interested…read morein the $60.00 for 30 minutes then service Less than 10 minutes into the alleged massage, she excused herself and said that she would be back in 5 minutes. This was the second interruption. After 15 minutes I dressed and left. Massage skills were nonexistent. I left without a refund as I just wanted to be gone. My recommendation is to go anywhere but here. If necessary just skip the whole thing. And this was with an appointment! If there is a rating below zero then it applies here. Do not waste your time or money. Completely disgusted, Robert Claflin

Amber is great! I go for a 1 hour massage every week. CiCi is also very good. I feel so good after…read moretheir massages I don't want to leave

Amy and Eva gave me a 4-hands massage. It's a real treat to get that kind of attention. They both…read morehave strong hands. Each has different technique, Eva is stronger and goes for the pressure points while Amy makes longer stokes and has a more soothing style. Over all very relaxing and gave them both generous tips. They work hard and the price of the massage is reasonable to begin with so it's a very worthwhile indulgence.

Best full body massage I ever had! She listened to me, worked on my sore legs and calves, did a…read moregreat time and used hot stones too to get in there with heat but didn't hurt me.

I've been seeing Trish for 7-8 years. I have my face waxed every 4-6 weeks. My skin looks great and…read moreI frequently get compliments on it. I moved to the East Bay two years ago and tried a couple of local places. None as good as Trish. I drive over an hour to Santa Rosa to continue to see her!