Very good massage. I was shafted at another massage place when my reservation was not honored. I…read morecalled Cerana care massage and they got me right in. When I was greeted at the door and asked how long of a massage. I chose a 90 minute. My therapist was very friendly and kind. She was very good at what she does. My body was very grateful for the massage. I was very happy when I left.

I read the reviews yesterday and was a little skeptical, but decided to give them a try anyway--and…read moreI'm so glad I did. I went in for a one-hour foot massage, and the experience exceeded my expectations. The therapist could tell I wasn't feeling my best and noticed how tense and stressed my body was. She went above and beyond, working not only on my feet but also on my neck and back. I spend a lot of time hunched over a desk and don't get as much exercise as I should, and she immediately recognized where I was holding tension. She incorporated stretching and focused attention on those problem areas, and I left feeling absolutely amazing. If you pay cash, the one-hour foot massage is only $45--a fantastic value. I've paid a lot more elsewhere and received much less. If you're looking for a great reflexology spot in Santa Rosa, this is definitely the place to go. Highly recommended!

This place is very poorly managed and unprofessional. Their hours online are not up to date. I…read morereserved a 90 minute massage through their website, which was accepted. I showed up to my appointment on time and there was no receptionist. After a few minutes of waiting at the front a woman walks out of a room from another massage just to tell me to sit down and wait for 10 minutes. I sit down and a few minutes later the woman comes back out and says, "We can't take you, we're too busy." I was the only person waiting at the time and it seems as though she was the only person there working. I basically wasted my time driving across town just to be turned away. They should not have accepted the appointment if they knew they were short staffed or had adjusted hours.

Excellent massage therapist with deep knowledge of muscles. One of the best deep tissue massages I…read morehave ever experienced in 30 years! Her space is welcoming and relaxing.

Highly recommend massage therapist! She has very strong hands and knowledge of the body I know…read moreI'm always in good hands with Elizabeth.

Bad habits, as in bad customer service, are hard to break…read more Based on a one-star, constructive review I wrote describing the terrible service my mother experienced last year, Quiescence Spa expressed a "sincere" apology and offered us 2 free massages. Sweet! I decided to give them another chance and take them up on their offer. I replied to their email with a proposed date for an appointment. To my dismay, a week passes with no response. Despite a follow-up, yet another week passes with no response. (Scratching head) I thought you wanted to make it up to my Mother and I? After all, you only ruined our Mother's Day last year. Terrible.

This was my first official massage and has totally set the standard for anywhere else I've been…read more The staff are professional, courteous, and do not press any extras upon you. There's absolutely no stress about buying memberships, coming back regularly, etc. Their massage therapists are very knowledgeable and really know what they are doing. They may be pricier than some of the massage chains, but remember...you get what you pay for.

I made my reservation online, the day before. I chose the 11:30am spot for a hot stone massage,…read morebut when it confirmed with me, I saw that I had been placed at the 9 am spot. I called and asked for it to be fixed. No problem. I arrived a little early, but was ushered immediately into room 1. I asked to use the restroom first. When I came out of the restroom, I was ushered back into room one and the door was shut behind me. No instructions. I figured that I should probably change, so I started to undress. I had gotten down to my underwear when there was a quick knock at the door and the door opened. Someone announced "changing room." I originally thought she meant that she wanted me to undress in a changing room, but she actually wanted me to go to room 2. I got into room 2 and undressed. Still no instructions. There was a narrow strip of cloth, so I attempted to cover myself with it, but it was too narrow. I was still confused a little. I can't tell how long I waited because I didn't have my watch on and there was no clock in the room. The masseuse arrived and asked what I wanted today. Hot stone massage. She meant what part of my body I wanted her to concentrate on. Low back and feet. Ok. She'd do the massage first and then hot stones. Great. Medium pressure. Ok. The massage was a little too hard at first, but I spoke up and she adjusted the pressure. I could feel my back relaxing. Unfortunately, I'm ticklish on my feet and I wasn't able to handle the lighter pressure on them. But it was still a great massage. Suddenly, someone opened the door to room two and started speaking loudly to the masseuse. It was jarring since everything else was so quiet and I was mostly unclothed other than the narrow strip of cloth. No privacy with the door wide open! And speaking so loudly when I was trying to relax was ridiculous. We got to the hot stone part and the masseuse kept dropping the stones. Bang. The wall. Plop. The floor. Oops onto the table. I would have given 5 stars other than the online errors, the wide open door, the loud voices and the dropping of the stones. It was a good massage with a few minor drawbacks.

Went in on a Sunday late afternoon told her where exactly where my pain was and just to work on…read morethat area. I don't know how many times I told her omg that hurts !!! She says it has to hurt to feel better. Well now I'm icing my back and hurts more then it did before going in can't touch my back it so so sore yes it's BRUISED

very nice place, kind workers ! It is open despite what yelp says!! Highly recommend coming hereread more

Excellent service and friendly staff, and don't even get me started on the superb massage itself!…read moreThe music is just right for relaxation, being a mix of soft jazzy instrumentals and other flute music. 10/10 would come back

On a solo vacation and deciding to do some things for me, I called and was lucky enough to get in…read moreto Zen the same day! I had an awesome massage therapist (I hope I'm spelling this right ..Sia) . She listened to my needs and she worked on me for 2Hrs! It was worth EVERY PENNY! She is a beautiful soul and really is blessed with such a talent! I went in because I had fallen a few months back and my knee and hip were hurting. She worked on my knee and it already feels soo much better. She also told me how to massage that knee at home when I am perhaps watching TV or before bed! I will surely take her advice. She also found my left back shoulder blade was very tense! She worked on it and explained that the stress from my left knee had not only affected my left hip but also my back left shoulder blade! I could feel the tension and she worked to get the knots out! She was so patient and amazing and my shoulder blade also felt better! It is amazing how one injury can affect other parts of our body! I cannot say enough good things about this sweet young woman I wish I could bring her to Texas with me!!!! lol Best of luck to you Sia, I will be thinking of you often! (Wishing i could use you weekly (in Texas) !

I've had three massages here so far, and I WILL BE BACK! I can tell they really try to work out…read moreyour bad spots and make you feel better! Both of the women who worked on me did an amazing job! I love how cozy it is in there, the warm beds and background sounds/music to calm your experience! 10/10!

I always get a very good massage at J'L Relax Center. The practitioners are skilled and…read morethoughtful. They always attentive adapt to feedback. I'm a massage hound, but very picky about pressure and attending to "knots" and areas prone to soreness. I always leave feeling extremely relaxed and in a much better head-space!

Just had the Mother's Day special Massage and it was…read moremarvelous! This is my go to place. They focus one my problem areas with the right pressure. The staff is professional and kind. Highly recommend the Petaluma JL relax center. Give them a try