Don't count on them to do what they say they are going to do…read more They can't even manage to sharpen 3 pairs of scissors within a week, even when they say it will be done in 2-3 days, and after you call to remind them that you urgently need them.

A really great place: the owner is really nice, they do a fantastic job and their prices are more…read morethan reasonable... Really glad to have them nearby!

Neede a manual tree branch lopper cutter, They what I needed were friendly on the phone held on for…read moreme for a 24 he rental. Clean great conditional wired as expected and returns it same day. Great pricing too friendly professional help from rental guys .. just super nice guys even offered to wrap the blades and did so with tape and brown bag.. Awesome!

From the owner: From hand-held, everyday power tools to large tillers, Jackson's Hardware rents what you need…read more We've got everything: pressure washers and weed trimmers, mowers and other garden equipment, ladders, generators, construction equipment, pumps, chain saws, or demo hammers. When you need equipment to finish a project you're working on, whether for professional use or you might need a tool or machine for a few days. You don't want to spend money buying it for yourself and having it take up space in your garage. When you temporarily need a piece of equipment, renting is the way to go. Our excellent weekend rental rates also help remove the rental cost for those weekend projects!

Jacobo helped us out super last minute when our project needed an impact wrench that we didn't…read morehave. Great service and price.

Jacobo has done great work for me. Has repaired several tools, chain saws, back pack blower and…read moreweedwacker. All repairs were done in reasonable amount of time or sooner. You don't just pay for parts and labor, you also pay for his knowledge. It's done right!

Simon is the best! I am a Barber and brought 5 pairs of shears to him at the Grand Lake farmers…read moremarket. He offered to bring them back the following week, or for me to pick them up that evening at his location. He is prompt, communicative, and super friendly. His prices are more than fair, especially for the quality of service. I'm so happy with the results, and will continue to go to Simon for all my sharpening needs. 10/10 recome

I called and made an appointment with Simon. I brought my mother's 70-year-old Wiss sewing shears…read more Simon is very very nice. After I arrived at his home, he immediately started sharpening the scissors. Within 5 minutes, the job was done, and they were very very sharp. Simon is an expert. He teaches sharpening to students entering the trade, and he (humbly) mentioned he is the most skilled sharpener in the area. When I ordered my ride home, he stayed and waited with me and we chatted. I told him the scissors were my mother's. He was very sweet and kind. Give this man your well-earned business. Not only is he an expert, but his prices are amazing!

I was looking for new rubber gromets for a Pedal Steel volume pedal…read more I approached the desk & found Mike Rast working with another customer. Normally I'd go hunting myself but decided to wait. When he finished I showed him the volume pedal he immediately took interest & instead of directing to what looks like hundred of draws holding screws & gromets he took the pedal & I followed. He then fit the pedal with the right gromets within 5-10 mins which would have taken me a hour & I'd probably have wrong fit. Good service is hard to find these days but great service is rarely seen! Hats of to Mike Rast for making my day. Thank you, Thank you, Thank you!!!

We like to give business to local merchants. We wanted to purchase a replacement faucet set for our…read morebathroom. We found a set we liked and asked for help. We had 2 questions , how much was it and did it come in other finishes. The "faucet guy" brought us over to the customer service counter and stated to look up the item we were interested in buying. He had just started his query when another employee walked up and "faucet guy" stopped working on our question and got into a long discussion about what he wanted. The 2nd guy left and the "faucet guy went back to his computer to answer our question. Two minutes later another employee asked him for help on her computer. "Faucet guy" stopped helping us and went over to help his coworker. After several minutes he returned to us but was again interrupted by his coworker for hep with another customer. Once again he stopped helping us and went to her assistance. Now 15 minutes had passed and we still had no answer to our questions. We finally decided to heck with it and left. "Faucet guy" was still busy helping his associate with her customer. We went home found what we wanted on line at Amazon, got it cheaper and had it show up in 24 hours. If Jackson wants to keep in business they need to teach staff to handle one customer at a time. We will never go back.

Holly is very helpful and she showed us all of the new coffee machines. She's absolutely…read moredelightful! I want to order the grain cooker online so I don't have to carry it home. It's a beautiful store in a great area!!

I love Williams-Sonoma!…read more We had a wedding registry with the Palo Alto location and it was a positive and fun experience. This location is also bright, inviting, clean, and well-stocked. I stopped in quickly to grab a jar of their Gravy Base - we use it every year for Thanksgiving. Staff greeted me soon after I entered, asking if I needed any assistance. I didn't, but appreciated the offer. The gravy and other Thanksgiving items are conveniently and beautifully displayed near the entrance. I did quickly tour the store - fun to shop with the eyes! Over the years we've purchased pots and pans, wine glasses, dish towels, and more kitchen/dining items from them. That reminds me...my dish towels need a refresh! We've also purchased foodie gifts: gourmet pastas and tomato sauces, olive oils, bread mixes... The quality products and customer service keep us coming back.

This store has the greatest selection of high-quality cutlery. I buy knives for the kitchen for…read morehunting and I have even bought some camping items here such as an ax and I saw. I drive an hour to get here because there's no other store like it

Throughly enjoyed my experience with Sonoma Cutlery. I have always wanted to go but never had the…read morechance. My son has asked for years when he can get his own Swiss Army knife and I told him when he was 10. Well that time came and we called ahead to make sure they had a decent selection and if they sharpen knives, the said yes to both so we headed down. It was New Year's Day so I wasn't expecting much action, but the new location is beautiful and they have it set up wonderfully. I brought 4 knives to sharpen including several high end Japanese knives. I have only ever had them wet stone sharpened so I was a bit nervous. $10/knife was a great price so I gave it a shot. I am very pleased with how they all turned out, but with knife sharpening time will be the test, they are often very sharp off the start and quickly dull. What I was most impressed with, was the staff! They were wonderful to talk to, super knowledgeable and friendly. Their selection is phenomenal and I can't wait to add to my collection and get a pair of hair sheers for my wife. And yes my boy got his Swiss Army knife and was over the moon. Their pocket knife collection is great, their Swiss Army knife was okay not amazing, but he found one he wanted!