Throughly enjoyed my experience with Sonoma Cutlery. I have always wanted to go but never had the chance. My son has asked for years when he can get his own Swiss Army knife and I told him when he was 10. Well that time came and we called ahead to make sure they had a decent selection and if they sharpen knives, the said yes to both so we headed down. It was New Year's Day so I wasn't expecting much action, but the new location is beautiful and they have it set up wonderfully. I brought 4 knives to sharpen including several high end Japanese knives. I have only ever had them wet stone sharpened so I was a bit nervous. $10/knife was a great price so I gave it a shot. I am very pleased with how they all turned out, but with knife sharpening time will be the test, they are often very sharp off the start and quickly dull. What I was most impressed with, was the staff! They were wonderful to talk to, super knowledgeable and friendly. Their selection is phenomenal and I can't wait to add to my collection and get a pair of hair sheers for my wife. And yes my boy got his Swiss Army knife and was over the moon. Their pocket knife collection is great, their Swiss Army knife was okay not amazing, but he found one he wanted! read more

I have an 18- piece knife set. It's 7 years old. I noticed that they had become slightly duller than when I bought them. I took them to Sonoma Cutlery for sharpening. My knives were ready when promised. Each one was wrapped so that taking them home was easy and safe. They gave me advice about keeping the knives sharp. They have so many kitchen devices that I decided to look at my budget and go back. I think that an apple slicer is a good housewarming gift. Nowadays with retail stores closing, I think it's important to buy local. I want places like this to be there when I need them. I plan to buy my next frying pan there. read more

Sonoma Cutlery - A small knife, a large knife, and scissors that got sharpened at Sonoma Cutlery on Mendocino Ave. In Santa Rosa, CA, USA. - Knife Sharpening Near Me - Santa Rosa, California

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This store has the greatest selection of high-quality cutlery. I buy knives for the kitchen for hunting and I have even bought some camping items here such as an ax and I saw. I drive an hour to get here because there's no other store like it read more

These guys and their store are next level. I took a four generation old cleaver and knives to get them sharpened and restored, the results were amazing. read more

Great local knife shop to handle sharpening, purchasing top quality and unique knives, and other culinary tools! The staff is friendly and knowledgeable and the owners are wonderful members of the community. read more

Brought in a couple of pocket knives to get the edges touched up. ( one had a micro chip and the other was just dull from use ) I've never done business with them prior to this experience and was hoping with them being a knife shop that they'd be able to take care of my concerns no problem. Nevertheless I walked away feeling worse than when I went in. They completely rounded the edges of both my knives and the grind was un even. read more

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They did a great job restoring a broken awl and a chef's knife with a bent tip. I don't think I could have gotten this done elsewhere. They have a customer for life! read more

I recently brought six (more high value) pocket knives to Sonoma Cutlery for bevel adjustments ( changing the convex bevel to flat bevels. I explained what I wanted done with an associate over the phone prior to arrival, assuming both what I needed in terms of service and the capabilities of the sharpening staff aligned, which they agreed to that they were capable and comfortable completing this task knowing the brand of the knives and how valuable they are, they agreed to sharpen my knives, with additional fees. Upon receiving what I thought were fully sharpened and undamaged knives, I noticed that some of the bevels were not even or fully apexed (the whole edge wasn't fully sharpened on all of the blade. This was like this for 4 out of 6 knives), and even more disheartening, the color of the blade near the sharpening job was lighter, where I presume the sparks from the sharpening wheel were hitting the blade, altering the finish or even temper of the steel of the blade, damaging the original blade finish. Despite being assured by the presumed "boss" of the store (that is what the employee called them as they began the service) that it was "just polishing smudge", it was clear that the finish had been altered. But when I got home, I noticed significant issues. Four out of six knives had a lighter color streak above the bevel, even after cleaning with isopropyl alcohol and an microfiber cloth, along with the previously mentioned incomplete sharpening. I am heartbroken because of not only the time and effort it took to save up for these knives, but also the hours I had to spend with a microfiber cloth and metal polish to attempt to mend the damage they caused on my knives, which is the reason images are not attached to the review, as I began working quickly in order to repair the damages caused by the service. This paired with the lack of secondary thought on the part of both the sharpener and the owner if they were unsure optimal service could not be provided, especially on more expensive pocket knives, is inexcusable. I can't understand why, if the sharpener wasn't confident in their ability to perform the service without damaging my valuable knives, they should have communicated that upfront, or after communicating the job with his boss, the boss reconsidered the potential damages that could ensue if any sharpening mishaps occur, as they did. Instead, I paid over $70 for a service that ended up damaging nearly all of my highly valuable pocket knives, damage that cannot be mended or returned to how it was from the factory, as these knives were practically without damage, before they were brought in for service. For knives of this caliber, I expected a much higher level of care, either a much high lever of attention to not burn the lower part of the blade to change to temper or actual finish or color of the blades, or enough personal insight to be able to say they are not comfortable or capable of sharpening knives that are so high end or that require more care. I strongly advise others to think twice before trusting this place with any of their knives, or placing any trust into this store at all for that matter. This was previously my favorite local knife store, but this inexcusable experience has left me absolutely devastated and fearful to return. read more

This place has been a staple in Santa Rosa for as long as I can remember, I come here from time to time for gifts. I am always mat with a friendly person who will point me in the right direction. My last visit I came just for a chefs knife for my girlfriend, took a shot in the dark and asked if they had Dutch ovens. Boom they did and even on sale. I got the knife engraved and the Dutch oven ment one less trip to another place. Was glad as always to help a local business. read more

Great selection and knowledgeable staff!! Quality products fair prices!! M Mm Mm read more

Do not get your cutlery sharpened here. I have been a customer of Sonoma Cutlery for at least 8 years. I usually bring most of my cutlery in to get sharpened once or twice a year. Several months ago I brought in my Dalstrong steak knives. When I picked them up, there were awful skip-marks all over the sides of a few blades. Clearly whoever was sharpening them was not doing it right or taking care. A couple weeks ago I dropped off a Santoku to be sharpened and brought in one of the damaged steak knives to show them. The young clerk offered to sharpen the Santoku for free.l which was great customer service. Unfortunately, when I picked up the knife today, we inspected the work and my knife was clearly damaged. When I complained to the owner, he basically dismissed my concerns and said this was unavoidable because of the thickness of the top of the blade. He actually said "what matters is that it's sharp". For someone who loves knives and sees the beauty in blades, hearing the owner of a cutlery shop say that is troubling. I left, walked to the car and turned around to go back and express my disappointment. I explained that the reason we were not charged for this service was because of the terrible job that was done on our steak knives. It seemed like he couldn't have cared any less. I know this particular knife is not some high-end piece of art. But it's special to me. When the manufacturer made this blade they had no issues sharpening it. Neither did Sonoma Cutlery the last 7 or 8 times they sharpened it. Every time I come in this store I try to buy something to support this local business. It will be very difficult for me to continue being a customer. read more

Sonoma Cutlery - Damage done by Sonoma Cutlery during sharpening. - Knife Sharpening Near Me - Santa Rosa, California

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Most of our collection of snobby chef knives were so dull, they were safe for toddlers to use. Husband Unit kept saying, "I can just use my steel" and after he did that, there was absolutely no difference. Finally convinced him to take all the knives to Sonoma Cutlery and now we are back in the game! Great job and great prices. We'll be a regular customer for sure. read more

I've been buying my knives. at Sonoma Cutlery for close to 15 years. It started in the Petaluma store and now we shop here locally in Santa Rosa because that's where we live. They used to sharpen our nice for free as long as they were Sonoma Cutlery knives their brand but now we have to pay, free sharpening was one of the reasons why we continue to shop there. I will still continue to do business with them because I like the fact that they're local. And their knowledge of the knives is also very helpful when you go and buy them. read more

I dropped off my Wustoff Chef's knife and utility knife for sharpening 2 days ago. They were ready today on Friday. Both knives were sharpened professionally. My Chef's knife now slices through tomatoes cleanly and easily. My honing steel couldn't do the job, so it was wise to bring the knives in. Awesome place! The prices were super reasonable at $6 per knife. It's a full service retail store as well. When I have more time, I'll have to stop by to peruse the store. Highly recommend Sonoma Cutlery if your knives need professional sharpening! read more

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Usually not a same day service, but I really needed an axe sharpened for a helper coming that day and they graciously got it done for a great price, too, no gouging. Thank you read more

Brought in my Henkels knives to be sharpened. Checked out their selection while they checked them out.. very extensive and some cool specialty knives and Japanese cutlery. They did a great job on my knives. I'll be back. read more

The sharpest knives! Wow, I took my knives here to get sharpened and ended up with two more knives that I now use more than my beloved knives I had sharpened. Dylan is fantastic and very knowledgeable. This is an incredible local business with a great selection of knives and practical kitchenware. Great gifts ideas everywhere you look. read more

Great local resource. They have a wide selection of knives for culinary endeavors, outdoor knives, and small scissors and grooming supplies. They have sharpening stones and services if you don't want to do it yourself. They also have some kitchen tools as well. Staff is friendly and helpful. They even have their own line of knives. Definitely worth a visit. read more

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I am a classically trained chef, while I dont cook in any commercial kitchens anymore, I do cook at home. I took my knives to Sonoma Cutlery and when I got them back they were sharp, just like when I graduated from culinary school 20 years ago... read more

I just picked my knives up from sharpening at Sonoma Cutlery. My knives were as sharp as new and many of the imperfections were repaired. Some of my blades are forty years old. Sonoma Cutlery did a fantastic job and the price per knife was very reasonable. This my first time in the store, and I would encourage folks to support this local business. They have a well stocked and great selection of knives and kitchen items and are super nice. Thank you Sonoma Cutlery, I am looking forward to preparing Christmas dinner with my now ultra sharp knives. read more

The cost here is a bit high. They kept my knives a long time. When I asked about same day service, I was told that IF the person who did it was in that day and IF I paid extra. REALLY ?? pay extra. ? . I will go elsewhere from now on read more

I dropped off a knife to be engraved (haven't picked up yet) and The manager Chris was working, I just want to give him a shoutout because his customer service was so awesome! I don't know anything about knives and he was very knowledgeable and willing to answer any questions I had. You don't run into people who enjoy what they do too much anymore and definitely the eagerness to make sure you have a good experience. So Thank You Chris! Can't wait to see the work. read more

I took my Moms old scissors there and they cleaned and sharpened them up like new. I have a pocket knife that has a little serrated section so it's difficult to sharpen but no problem for them. Service staff is very friendly and time promised was a short wait and got my things back on time as promised. Great company, they sharpen gardening shears/ pruners too!! read more

They were great! Went in to get a few old knives sharpened and was greeted by a very nice gentleman who was very friendly and knowledgeable. Started looking around for Xmas gifts for my son and he spent quite a lot of time giving me good ideas and information. Will definitely go back again read more

Sonoma Cutlery - Very friendly - Knife Sharpening Near Me - Santa Rosa, California

JP helped me out and was extremely knowledgeable and hospitable. This store is the real deal. Couldn't recommend more!!

As I've started thinking about holiday gifts and considering cutlery I remembered my experience with Sonoma Cutlery a couple of years ago. About three weeks before Christmas I went in looking for a specific item, which they had. I asked about their return policy and was told an item can be returned within 10 days. Since Christmas was more than 10 days away I asked how a possible return would be handled. The man helping me tried to stick with the 10 day policy, I asked since it is the Christmas shopping season whether they would extend their return period. He hemmed and hawed and finally said he could check. Check with who I don't know. I left without making a purchase. I ended up buying the item online. I wanted to support a local business but they made it difficult and off-putting. I've never been back. read more

Fantastic service! Professional, friendly and knowledgeable. Very reasonably priced and quick turnaround. Definitely go here again. Sharpened scissors and knives. Thank you. read more

I had several knives sharpened and one repaired recently. They did a beautiful job cleaning up the chips in my Shun santoku and made my other knives more sharp than they've ever been! When I came in to inquire about sharpening, the gentleman working explained why my Shun had chipped and took the time to educate me about different kinds of steel. The shop has a very wide selection and has options to suit many budgets. The experience of buying a nice knife is infinitely better in a shop and the experts here will walk you through the whole process. This is a local business I plan to support for years to come! read more

Very knowledgeable staff and offer free sharpening when you purchase a kitchen knife.

I've been taking my knives for sharpening at Sur La Table for years, and then I heard about Sonoma Cutlery. What a breath of fresh air! Super friendly and knowledgeable staff here. The cost of knife sharpening was about half of what I had been paying as was the turnaround time. They also have a great selection of cutlery, pocket/recreational knives and other kitchen items. This is my new go to kitchen shop! read more

We recently purchased 4 beautiful, and very sharp, Wusthof knives from Sonoma Cutlery on Mendocino Avenue in Santa Rosa. We are extremely happy with the knives and we were very impressed with the stores selection and Sheila's knowledge. Sheila provided great customer service and she definitely knows her knives. We will absolutely be back when we decide to complete our set and consider our current steak knife replacements. Great location with easy parking options too. read more

I am VERY happy to see Sonoma Cutlery back in Santa Rosa! The original store in the Coddingtown mall was a regular stop, whenever I was shopping there. This is an excellent, professionally run cutlery store. I recently purchased a very high quality edc for my son from Sean, who is knowledgeable and enthusiastic, qualities I appreciate when making an important purchase. His friendly, no pressure demeanor made me feel comfortable as I was browsing and looking at the different knives. I went back today and purchased a smaller, pocket size version of a knife that I own. Quality products, friendly, knowledgeable sales staff, this is THE locally owned shop for your cutlery needs. Central location, easy parking, please do check them out. read more

Just had a simple Gerber pocket knife sharpening and it was quick and very well done. At a great price as well

Big thank you for all the great info offered by Chris! Happy-plus-relieved to see the store continue onwards from the Coddingtown one of yore. Thank you too to Justin for doing such a terrific job on the sharpening of my knife. Cuts like a dream! I plan on coming back in another couple months or so to select and purchase a new knife from the quality and array of choices Chris so patiently pointed out. He is friendly, professional, informative, devoid any pushy sales shtick, and ultra down-to-earth. Again, a very big thank you and thumb's up to this easily accessible, attractively put together new store offering such a high quality caliber of knives to choose from. read more

Purchased 2 items, one was defective - tried to return it 3 weeks later. Unfortunately, Sonoma Cutlery would not return it due to item being used. Gave me manufacturers contact information to get item replaced. This is not why we chose to shop locally. Could have received better customer service at an online retailer for less money. read more

I love this store! I purchased my first nice pocket knife from this shop. The owner of the store helped me pick out a knife that best suited my needs. I walked out of the store with a knife that had every feature I was looking for. I am left handed which I thought would be a problem but was not. I was only shown knives that were ambidextrous :). The selection here is amazing. I will definitely be back to buy more knives and to have my existing knives sharpened. The customer service here can't be beat! read more