My relationship started with Vermont Energy in 2009 when they won the bid to install the hydronic…read morein floor radiant heat including a high efficiency wall hung boiler and hot water tank in my newly constructed two story home. All the work looked to be of the highest quality. Unfortunately, the boiler had issues and needed to be replaced recently. Vermont Energy was extremely customer oriented and the new system was installed at lightning speed. Four techs showed up and had the new boiler and hot water storage tank installed in one day. Even though the original boiler failed prematurely I am very pleased with the service provided me to make things right. All of the technicians were sharp pencils willing to go the extra mile. I highly recommend this outfit for all your heating and plumbing solutions.

We moved into a condo about 18 months ago and realized that our boiler might not last a lot longer…read more We were delighted with the service we got from Vermont Energy all the way through the process. Our salesperson, Pete, along with the installers Justin and Nathan, were all knowledgeable, explained things well, polite, and were easy to have around. Justin and Nate worked efficiently in a tiny space, and cleaned up well when they were done. So many other residents in our condo neighborhood have worked with Vermont Energy, and we are glad we did too!

had an excellent experience with first Mitch and then the owner, Ryan, coming to figure out a…read moredifficult to diagnose problem with our heating system. They came promptly and then quickly a second time to find out what the problem was when it was difficult to pinpoint. Ryan took the time to carefully diagnose and then took the time to carefully explain to us how to best operate our heating system to work to it's optimal. This was much appreciated, Gary K., homeowner in So.Burlington

I paid $225 for a faucet installation. The technician's install moved my sink under the stone…read morecountertop. Falcon refused to rectify the situation stating that I must have had a bad seal on my sink. Now I am paying $270 for a countertop technician to fix what Falcon Plumbing did. Worst experience ever!

Tech that came out was great, very friendly and knowledgeable…read more The folks who put their pricing together are absolute scam artists- do not take on their service without shopping around. Quoted $8900 for oil tank replacement. 3 other companies quoted $3300-$4000. Charged $90 to come out to quote (stated it would go towards the service) - never expected that high of a quote! How does this place stay in business outside of taking advantage of folks who don't know better!

The team that installed our new furnace were speedy and professional…read more I needed assistance at 9pm, for a small glitch... Kyle the Technician came immediately over and fixed the issue under a minute. He was extremely helpful and explained everything with detail. I was extremely surprised how fast Whale responded to my call and how quickly Kyle arrived. I highly recommend Whale... they're a role model for how all companies should treat their customers.

Very pleased with my experience with Benoure. I was prepared to replace my kitchen faucet, but they…read morewere able to repair and reconnect it! A lot of people would just replace it and earn more. But the office person I spoke wth was the one who said we should try to fix it, then proceeded to find a person with experience with the Grohe brand. And they were able to come out a day early! I know where I'm headed the next time I need plumbing and/or HVAC services.

When Benoure installed my furnace they were great, however, their service since has been terrible…read more The unit has failed multiple times and anytime I call for service am told that they are "scheduling out multiple weeks". Today they recommended I call someone else. Those folks came within three hours and now have to replace another part that broke. That's five broken parts on a furnace that was only replaced a couple of y

We use Champ Mechanical at the Business I work for. I find Kevin and his company to be a first…read moreclass outfit. I have used vendors for many years in the Managerial career and find Champ Mechanical to be very responsive and try to assist me in keeping my cost down by providing options.

The Boys at Champ Mechanical do an outstanding job. Kevin, Brian, and the boys are very…read moreknowledgeable and work hard to give the best service around. If you are looking for a company to do preventive maintenance and keep everything running good, or if you are looking for someone to work on your equipment, look no further.

I researched Moss Out for roofs and found that HD in Williston, VT carried the product. Winston…read morefound me roaming the aisles and offered to help. He checked inventory to find the exact location, but only the product for driveways was shelved there. He checked again and we headed to another aisle for the roof treatment. The shelf space was empty (although inventory listed 4 in stock) and he searched the overhead storage area as well as products from last season and found none. We then went to the Garden aisle to find Randy who joined the search. No luck. However, he later came to us with an alternative product. I read the instructions and review and decided to purchase it. Both of these employees were persistent in pleasing a customer rather than simply saying "We don't have any." I thanked them, but I also want management to know that in today's world, this is definitely "service beyond the call of duty." Pats on the back to Winston and Randy! Radetta Nemcosky