My relationship started with Vermont Energy in 2009 when they won the bid to install the hydronic…read morein floor radiant heat including a high efficiency wall hung boiler and hot water tank in my newly constructed two story home. All the work looked to be of the highest quality. Unfortunately, the boiler had issues and needed to be replaced recently. Vermont Energy was extremely customer oriented and the new system was installed at lightning speed. Four techs showed up and had the new boiler and hot water storage tank installed in one day. Even though the original boiler failed prematurely I am very pleased with the service provided me to make things right. All of the technicians were sharp pencils willing to go the extra mile. I highly recommend this outfit for all your heating and plumbing solutions.

We moved into a condo about 18 months ago and realized that our boiler might not last a lot longer…read more We were delighted with the service we got from Vermont Energy all the way through the process. Our salesperson, Pete, along with the installers Justin and Nathan, were all knowledgeable, explained things well, polite, and were easy to have around. Justin and Nate worked efficiently in a tiny space, and cleaned up well when they were done. So many other residents in our condo neighborhood have worked with Vermont Energy, and we are glad we did too!

I had a water leak emergency on Saturday night and was struggling to find a plumber (left a bunch…read moreof voicemails). A friend called her plumber contact on Sunday who was away, but was able to get me in contact with Jacob Grout on Sunday morning. Jacob called me back and came out on Sunday to look at the issue. He quickly diagnosed the situation and as there was a way to use water without a further leak, he picked up the replacement part Monday and came right over to fix it. He's friendly, professional, and very reasonably priced. In addition to plumbing emergencies, he does boiler replacements, emergency services, installs everything from old-school boilers to the latest heat pumps, from radiant flooring to steam radiators. I highly recommend his services. As he states on his website, "If you live anywhere between Stowe and Randolph, Montpelier and Warren, we are ready to be your go-to plumber." -I'm sold.

From the owner: Locally owned and operated. You deal directly with the owner of the company from estimate to…read moreinstallation of work.

We had a great experience with Dennis replacing our combi system with a new boiler and water tank…read morein June 2026. Dennis was responsive to calls and communicated through every step of the install and was highly knowledgeable. Will certainly call him again if we need any add'l work down the line. He also made recommendations for what servicing we need to do to get the maximum life out of our new boiler. Pricing was fair - compared with two other local heating companies.

Got the job done quickly and professionally and the price was reasonable. I'll call him again for…read moresure.

I had an issue with a whole house humidifier that had not been used since I moved in 2 years ago…read more I called Chuck's mid morning and by mid afternoon I had a service tech at my door. Josh was great, efficient and knowledgeable. He managed to get the system going in spite of its age and obsolete parts! He even managed to pull out of his truck a replacement filter which are no longer available. Jacqueline J.

While their website has all sorts of buttons and forms to request new quotes and to contact them,…read morethey told me they aren't taking new customers for repairs. So unfortunately, I'd say don't bother contacting them unless you're getting all new installations, maybe?

Very pleased with my experience with Benoure. I was prepared to replace my kitchen faucet, but they…read morewere able to repair and reconnect it! A lot of people would just replace it and earn more. But the office person I spoke wth was the one who said we should try to fix it, then proceeded to find a person with experience with the Grohe brand. And they were able to come out a day early! I know where I'm headed the next time I need plumbing and/or HVAC services.

I bought six split A/C units from them and when I called to have one repaired the person on the…read morephone, who was not very nice, said that because I did not use them yearly to clean my units, which don't need that, they could not service me for ten weeks and then it would cost $150 per hr. plus travel time. I called Call The Whale who came the same day and fixed the problem the same day at $89 per hr. with no travel time. Joe Dickerman

I worked with Falcon to replace a boiler that is at its end of life. The boiler's location was at a…read morecondo we rent and being in the Fall, we had to replace it asap such that our tenants would be without heat. As I put out requests for multiple quotes, Falcon was the only company that I felt to be truthful, honest, and on time with when they said they would get us a quote. I had to chase down other companies and in one case, waited 4 days for a quote, rather than 1. That's not something anyone can deal with when it's cold out and their heat doesn't work. In addition, they came out to give us a quote that day, knowing Vermont Gas shut off our boiler saying it was entirely broken. The owner was the one who showed up and not only explained the complications with installing a new boiler, but inspected the boiler to deem it safe and turn it back on. The other companies we reached out to sent a sales person who had little understanding of the complications we faced with our boiler change. Thank goodness Falcon was the first to come out and take a look so we could educate the sales people from the other vendors.

Said the siding of our house would need to be cut open to fix a pinhole leak in a pipe. Never even…read moreattempted to look above a basement drop ceiling to find the pipe they claimed to need to have to cut open the side of the house to access. And wanted to charge for a second visit to take a look at what they missed on the first visit. This job was not hard at all, I wanted a professional plumber to do it over myself, but these guys are either lazy, stupid, or scammers.

Jeff installed two fans in our house last summer - the large one in the central part of the…read moreupstairs and the smallest size in our daughters' room so they can close their door and still be cool while the grown-ups are up at night. They work great - cooling the house off with fresh cool outdoor evening air (not recycled air conditioning air) and are shockingly quiet - even on the highest setting. We've been extremely pleased both with the product and Naturally Cool's customer service and installation work.

From the owner: Naturally Cool VT offers homeowners alternative to air conditioning that uses fresh air, is very…read morequiet, and cools the entire home including the attic with one very efficient and powerful system. Cool your entire home for 1/10th to 1/4 the electrical cost that one window air conditioner would use to cool one room. Our QuietCool whole house fans are designed to replace all the hot air in your home with fresh cooler air, replacing all the air in your home once every 5 to 10 minutes! Creating a wonderful draft of fresh air through your entire home. It simultaneously forces the extremely hot air (150 degree+) out of your attic, allowing your entire home and attic to cool down dramatically. With a QuietCool whole house fan your bedrooms can be 10 to 15 degrees cooler at bedtime than they would be with ordinary floor or ceiling fans, while having a beautiful breeze of fresh air pouring through your windows all night long. Quiet, efficient, relatively inexpensive with naturally cool & fresh air for your home. Buy it for the cooling, love it for the fresh air! Please visit Naturallycoolvt.com an look for the "free estimate" tab.

Tech that came out was great, very friendly and knowledgeable…read more The folks who put their pricing together are absolute scam artists- do not take on their service without shopping around. Quoted $8900 for oil tank replacement. 3 other companies quoted $3300-$4000. Charged $90 to come out to quote (stated it would go towards the service) - never expected that high of a quote! How does this place stay in business outside of taking advantage of folks who don't know better!

The team that installed our new furnace were speedy and professional…read more I needed assistance at 9pm, for a small glitch... Kyle the Technician came immediately over and fixed the issue under a minute. He was extremely helpful and explained everything with detail. I was extremely surprised how fast Whale responded to my call and how quickly Kyle arrived. I highly recommend Whale... they're a role model for how all companies should treat their customers.

Knowledgeable, reliable and considerate, They come quickly for emergencies too.read more

Legacy has been our plumbers since we discovered them on line. They respond to a phone call or…read moremessage and got back to us quickly. Both Travis and Josh are great to deal with, honest, prompt and professional. They answer questions with honesty and detail, work quickly and leave a clean and neat work area. We would highly recommend them !!

The technician finally showed up after three appointments that they cancelled about a half hour…read morebefore the beginning of their time window. I really can't comment on the quality of their work as it won't show up until later, but he did spend a lot of time trying to sell me additional services, advising me that it would be $149 additional if I didn't sign up for it right away. He reminded me of a used car salesman. I ran into a friend who was familiar with them and he had a similar opinion. I would not hire them again. PS I could have done the work they did in about an hour if I was 20 years younger. It cost almost $400.

Well, 3 stars for an electrical service that charges $149 to come and give you an estimate, no…read morematter if you accept or pass on what their estimate will be. I contacted them using their webform, and unfortunately,.. before reading other reviews regarding this fee that they charge and ended up passing on using them when they contacted me. There's many other excellent electricians in the area that won't charge you a penny to come by and with no obligations to use them. That's the way we ended up going and we'll still have the excellence of service at a very competitive price. I'm sure Lloyd's is a great company and this review is not suggesting otherwise, but, do you want to spend $149 to end up not even using them? Lloyd's might consider a new policy for 2025, ..."your $149 estimate fee will be credited to your work", in-other-words, if you went with using Lloyd's, they would credit you that $149 back. Sadly, that is not their policy. Yet.