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    New England Antenna Service

    5.0 (4 reviews)
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    3 years ago

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    Comcast Service Center

    Comcast Service Center

    (17 reviews)

    Understaffed and slow I've seen 3 people leave because of how long the wait. Nobody to says…read morehello to u and put on list. So you end waiting longer. So frustrating. It also would be nice if the store and customer that you call were the same page.

    I wish I could give 0 stars. This place has been giving me the runaround for days. One of the…read morephones on my account was not working, had multiple problems. No big deal, it's usually pretty easy to get a replacement. Started online, and the website took me to Apple Care at Best Buy for repair. They couldn't repair it, told me to go to Xfinity for a new phone. Xfinity told me to file an insurance claim with Assurant. Assurant wouldn't let me do that because there wasn't an accident with the phone, it just stopped working and was essentially a defective phone. Called Xfinity, told them what happened and that I was being sent around in circles. They told me that yes, I absolutely do have to get a new phone from the local Xfinity store. I was wary of this because my local Xfinity store had just sent me to 2 different places, but they assured me they would note my account so I would not have any further problems. Went back to this Xfinity office the next day and was given the runaround again. They told me I had to go to the Apple Store in Manchester. I told them I didn't want to do that just to be sent in circles again, because at this point I don't trust any of them. They told me there was nothing they can do for me. Said that the apple care at Best Buy isn't really apple care, and I should have gone to Manchester in the first place. I tried to tell them that their website put Best Buy at #1 on the list of Apple care service centers by she didn't believe me and told me I was incorrect. I'm tired. I'm just going to send my phone in at this point and let them figure it out. Worst service ever!!

    Breezeline

    Breezeline

    (13 reviews)

    I did get a better deal with Fidium and my connection is better in a couple of ways: I no longer…read morehave to reconnect to my Internet when I log on. 90% of the time over the last couple of years, I had to. With Fidium, no issue. I added a VPN that worked without issue for 6 months. Then, I experienced that I could not connect to any website unless I turned it off. So my 3 year contract was essentially useless. Both problems corrected themselves with Fidium. Discontinuing Breezeline was ridiculous. I tried on line to discontinue and they were not helpful until I told them why. Only then did they tell me they could not help me and gave me a pre recorded number. This pre recorded number asked my address but only allowed me to type 1 number, no more spaces. I tried over 3 days, many different attempts and hours wasted. If you finally get through, be prepared to wait forever. Be prepared to be disconnected several times. I wasted so much time, was even barred from entering the billing portion listed on their site. I was prepared to drive to their physical location after 3 days when I finally had a successful connection. Still, the why, and offered a deal from Breezeline. I refused. It should be illegal for it to be such a difficult process to DC services. It should be an easy process on line once your account is verified. And, I had forgotten, that at one time on the website as I was trying very which way to DC, the typed response on their site was that if I was to proceed, my data was not safe. I took a pic of that, but have since deleted it. Wanted to forget all about Breezeline!

    No US based Customer service CSRs speak broken english at…read morebest Double debitting of checking accounts Refusal to reverse charges No way to contact local office without walking in, no local phone contact. Working out of state makes this problematic. Uptime and average speed ratings are a best guess on the carriers part TLDR: The Government offered them money and they took it, don't have the skill sets to provide the services offered, avoid at all cost

    New England Antenna Service - televisionserviceproviders - Updated August 2026

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