Great service, always helpful. A class act, such a pleasure to work with Autumn and Micheal.read more

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

I did get a better deal with Fidium and my connection is better in a couple of ways: I no longer…read morehave to reconnect to my Internet when I log on. 90% of the time over the last couple of years, I had to. With Fidium, no issue. I added a VPN that worked without issue for 6 months. Then, I experienced that I could not connect to any website unless I turned it off. So my 3 year contract was essentially useless. Both problems corrected themselves with Fidium. Discontinuing Breezeline was ridiculous. I tried on line to discontinue and they were not helpful until I told them why. Only then did they tell me they could not help me and gave me a pre recorded number. This pre recorded number asked my address but only allowed me to type 1 number, no more spaces. I tried over 3 days, many different attempts and hours wasted. If you finally get through, be prepared to wait forever. Be prepared to be disconnected several times. I wasted so much time, was even barred from entering the billing portion listed on their site. I was prepared to drive to their physical location after 3 days when I finally had a successful connection. Still, the why, and offered a deal from Breezeline. I refused. It should be illegal for it to be such a difficult process to DC services. It should be an easy process on line once your account is verified. And, I had forgotten, that at one time on the website as I was trying very which way to DC, the typed response on their site was that if I was to proceed, my data was not safe. I took a pic of that, but have since deleted it. Wanted to forget all about Breezeline!

I made a trip to the Concord, NH location to turn in my equipment and terminate my service. The…read morerepresentative completed my request and gave me a receipt for the equipment I turned in and said I was all set. A month later I received a bill for $141.98 5/20-6/21, I turned in everything on 5/26, but the representative failed to tell me that I should have kept the service for another month as any cancellations after 5/20 obligates me to pay for another month. I went down to the local office and was told " he should have told you, but he's retired and there's nothing I can do". What bs, I told her I wasn't blaming her, but I would tell everyone I know to avoid Breezeline. She said "Go for it!" So, please avoid this service at all costs, horrible customer service, large price increases, buffering issues etc.

Understaffed and slow I've seen 3 people leave because of how long the wait. Nobody to says…read morehello to u and put on list. So you end waiting longer. So frustrating. It also would be nice if the store and customer that you call were the same page.

I wish I could give 0 stars. This place has been giving me the runaround for days. One of the…read morephones on my account was not working, had multiple problems. No big deal, it's usually pretty easy to get a replacement. Started online, and the website took me to Apple Care at Best Buy for repair. They couldn't repair it, told me to go to Xfinity for a new phone. Xfinity told me to file an insurance claim with Assurant. Assurant wouldn't let me do that because there wasn't an accident with the phone, it just stopped working and was essentially a defective phone. Called Xfinity, told them what happened and that I was being sent around in circles. They told me that yes, I absolutely do have to get a new phone from the local Xfinity store. I was wary of this because my local Xfinity store had just sent me to 2 different places, but they assured me they would note my account so I would not have any further problems. Went back to this Xfinity office the next day and was given the runaround again. They told me I had to go to the Apple Store in Manchester. I told them I didn't want to do that just to be sent in circles again, because at this point I don't trust any of them. They told me there was nothing they can do for me. Said that the apple care at Best Buy isn't really apple care, and I should have gone to Manchester in the first place. I tried to tell them that their website put Best Buy at #1 on the list of Apple care service centers by she didn't believe me and told me I was incorrect. I'm tired. I'm just going to send my phone in at this point and let them figure it out. Worst service ever!!

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

Agape Media is a terrible company. They signed my parents up for Direct TV and charges $10 a month…read morefor a "Concierge" fee of some sort. The invoice says that it will never end. And sadly this is true. My parents went back to Xfinity over a year ago and he still sends email with an Agape Media Solutions Recurring Invoice $9.99 I have asked that they be no longer charged but it never ends. I do not believe he is actually collecting the $9.99 because I had them get new Credit Cards. Although I am not sure about this. My concern is that someday he will continue to add up this unpaid charge and try to put a lien on their property even though they have not been a customer for well over a year. I am close to going to the Attorney General to report Elder Fraud. I would stay away from this company or any company this Derek person is related to. Seems like he may have a criminal history regarding voter fraud after a Google Search.

TDS is absolutely horrible. We were with them for over 15 years. Tried to upgrade service and the…read moretechnician never showed up, then they had the audacity to send us a bill for non-returned equipment when we never got new equipment. Each time I called I was given different reasons for the charges. Cancelled service at the end of a billing cycle. Just received another bill after 3 months for services AFTER WE DISCONNECTED. Customer service representatives have no idea what they are doing or how to treat a customer. Only other choice in town was Xfinity. Lots cheaper for faster internet service.

TDS is the worst service available. They make it impossible to pay online or even log in so you…read morekeep getting charged a fee of $3.95 every time you pay over the phone. I was on a paperless cycle but they only sent every other invoice so i constantly was paying $10 late fee on every bill i actually received. Then when you shut off your service you can't log in online and you can't pay over the phone, you go through this endless cycle of phone menu options that end with being hung up on so you keep getting late fees on your last invoice. Truly the worst customer service you can ever experience.

It is no surprise that Metrocast has a one star rating. They are the worst cable company I have had…read morein America, and I have had cable in about 10 states. It may take you several attempts to get your service hooked up correctly. After 5 visits I simply gave up and accepted the fact it was a subpar company. A while later during another service call it was discovered that the 5 technicians who were all involved in my install missed something. The service regularly cuts out and regularly fails. Even the extra speeds I'm offered for internet crash and are incapable of normal use. I had to put wifi boosters through out the house. That cost money. The cable service always fails. The recording capability is sketchy. There are no public access stations that I could find and the return to the public in the Lakes Region amounts to nothing more than poor service. The politicians gave them exclusive rights and we received the shaft. The best thing I did for my television was switch to Direct TV. I'm stuck with metro cast wifi. I disconnected my phone with them.

Unfortunate that we do not have competition in the Lakes Region for internet service and have to…read morerely on these morons. Internet connection dropping in and out all morning. Called tech support- have been on hold listening to elevator music for over 30 minutes without any live person to speak with about the problem. Have already done all the self-help steps- unplug and restart modem, etc. And these people have the nerve to try to sell you telephone service as well. Can you imagine!

Horrible customer service! Switched from Comcast because there was a deal. Tv kept going out and…read morehaving to reset it. Called multiple times and got no where. Went back to Comcast and TDS charged us for a full month and would not pro rate it. Went to pay the final bill online and they had cancelled the account so we had to pay over the phone and they charged an additional $4.99! Will never go back and will never recommend them!

If only I could rate zero or negative, then I might be accurate. Customer over a year, and switched…read moreto a new promotion but staying with TDS. 3rd month in, I get a bill showing about $300 in extra charges. Service reps are pleasant but I'm on my 5th attempt to resolve their screw up as they threaten to disconnect me. Still more work that I'm tasked with and they won't credit me a month of internet for all of tmy time that they have waste. Their customer support IT systems must be awful because the reps can only open cases for the back office in my experience. I would leave them but I'm stuck because I'm a renter. It's hard to make Comcast/Xfinity customer service look desirable but congratulations TDS, you suck so badly that you take the prize!