Slow and incompetent staff, average food. They made us a chicken salad melt and forgot the cheese…read moreafter taking 20 minutes to make two sandwiches. Epic failure. This is a gas station / convenience store with a deli inside. This area doesn't offer much in terms of food options so I stopped by on a Thursday afternoon when it wasn't busy at all. We ordered a chicken salad melt and a hot pastrami sub. Side note - the staff looked at us like we were aliens when we asked for a chicken salad melt (as opposed to a tuna melt). Despite FOUR women working there, it took so long to make these sandwiches that my family tried getting me to leave and forget about the sandwiches. It was almost 2:00 and I was starving so I waited it out. When we got back and ate our sandwiches, they weren't even that good. Definitely not worth the price. To add insult to injury, there was no cheese on the melt. Avoid this place at all costs.

everything is great but well overpriced. hoiwver the food is very good and as such it's at times…read morevery busy.

The food is outstanding fresh and tasty! Also great…read morepastries, friendly staff, the only negative was the prices are a bit high.

My brother and I stopped here a couple times for breakfast while we were in the area skiing for 2…read moredays. They breakfast is made fresh to order and they do have some unique combinations on the menu. They are a one stop shop for fresh food or grocery items. I was happy to have them located so close to our hotel. It made the mornings a whole lot easier! We tried a couple donut varieties, breakfast sandwiches and bagels. Everything was delicious.

Great sandwich! I…read morestopped by Reel Deal Deli in Charlestown for lunch takeout recently. This cozy sandwich shop serves up a variety of made to order breakfast sandwiches/burritos and lunch sandwiches, cold drinks in the cooler and root veggie crisps. The bagels, muffins, breads and wraps used here are homemade as are the sauces too. When possible, the ingredients are fresh and locally sourced. The prices here are fair. There are a few tables inside the shop and a few tables outside on the wooden patio. I ordered the Hot Reel Deal Beef ($12 plus tax/$13.08) which was made to order in the open kitchen behind the counter. The sandwich I ordered was very good, which had thin sliced grilled roast beef, caramelized onions, melted cheddar, bacon, and spiced mustard on soft homemade focaccia bread, a really nice touch to make a great tasting sandwich.

My mom and I tried this place for the first time today. I highly recommend you NOT go there. We…read moreordered the real deal melt or whatever it was called with roast beef and caramelized onions and mustard and cheddar cheese. Well it sounded good but when we got it it was cold, the meat was hardly there, and it was shredded meat like scraps. It was disgusting and the focaccia bread which is homemade was OK but it fell apart. I have proceeded to message them on Facebook to let them know how I felt about our experience and they read it and never responded. It's a good thing they're selling because they need to put somebody in there who really cares about the product they put out

They offer a wide variety of fresh spices to satisfy any taste. You won't go back to prepackaged…read moresupermarket spices after trying theirs--accommodating and courteous staff.

I don't know why Janet or should I say Karen has her review at the top! this couldn't possibly be…read morefurthest from the shop owners character. she is a super helpful human being that has always been very pleasant to deal with. we don't go to big stores to get our spices since we find this shop! highly recommend

Awesome salads and sandwiches. This place has the appearance of a quaint little store.read more

Excellent sandwiches would definitely go back again well worth the trip they also have excellent…read moreFrench fries,a verity of grilled sandwiches and salads if you leave here hungry it's your own fault!

Great little market. And the subs it's all about the subs. Best Italian sub you can find in the…read moreupper valley. Do yourself a favor and make it to this hidden gem!

I cannot believe that I am reviewing a gas station deli on Yelp. But, wow... I have no choice after…read morethe club sandwich that I just devoured. It was perfect... as good as I can imagine it being if I made it for myself. I ate it before I could take a picture... but I can't say that the thought even crossed my mind until it was too late. I work in Springfield every few weeks, and now I can look forward to getting lunch. Thanks Jake's folks!