Base on my personal experience from consultation to recovery:…read more Consultation appt was done in Milford closer to home. Location was great, staffs were really friendly, wait time can be long as it seemed that they were trying to fit in as many patients as possible. Dr Patel was pleasant and the assistants were all helpful and friendly. However, I felt rushed by my appointment. The following up email from the lasik team was always very efficient and helpful guidance to what to expect, videos of the procedure, the dos and don'ts for recovery and other additional information were sent out by email. The lasik team was able to answer questions via email. I felt a bit more at ease knowing what to expect from the surgery. A month before the surgery date, I was informed that my doctor won't be doing my surgery. I have had to reschedule my surgery. It was a bit unexpected since I have already taken those dates off from my workplace. Anyhow, I was able to get my surgery done a week before my original appointment. It was done by Dr Brenner instead. On Monday of my surgery week, I received my surgery time and more details by email. Parking can be a pain especially there isn't any designated parking lot for Boston Vision. Meters are everywhere so you can park on the street. Upon arrival, there was a bit of waiting time. Then more testings done. Met with Dr Brenner after one or two testings. They finalized and corrected something important in the contract regarding of my right eye being the distance eye and left eye to be the eye for reading since I was doing mono vision lasik. Dr Brenner was nice and easy to talk to. Answered a couple of my concerns and questions. From then on, they asked me to sit in the waiting area and to be called in for surgery. Then an assistant came back and ask me to re do one of the eye exams coz they didn't get the results or right readings. Went back to re do the test then I was being asked to sit in the lounge room to be called for the surgery. Snacks and water or drinks were provided. As I walked into the surgical room, lots of bright lights above me. I laid down on a flat bed and immediately the assistants put some numbing eye drops on my eyes. Everything kind of just went really fast. One after an other. My left eye definitely needed more numbing drops as I asked. So they went to my right eye and started there first. I could see the whole procedure. Tool to open my eye lids and kept them open. I think they said it took about 12 mins for both eyes. But the most traumatic experience I had was with the left eye, I could feel the pressure pressing against my eye, the blurred vision as they lifted up the flap, the smoking or burning smell of the lasik when I stared at the green dots or light, the tool they adjust the flap back on.... I could feel it all. But the right eye not so much, just the huge pressure and the blurry vision. After the procedure was over, I was guided to the other room, and out the waiting room already. I was given written instructions to follow up the day of, the day after to a week of what to avoid and what to do for recovery process. Eye drop medication to apply, Artificial tear drops, eye shields and protection sunglasses too all including in the take home kit. The first night was the hardest, no face wash and avoid water in the eyes. Slept with the eye shield and applied eye medication. I would recommend to stick with everything that they told you! It's been finally a week, my vision is still a bit blurry but 20/20 vision according to Dr Patel (from the one week follow up appt). Needs to be patient with the healing process. Overall, I am glad I did it despite the discomfort and inconvenience for a couple of weeks or months.

Rushed service , no doctors that see you, misdiagnosed my condition - impossible to get appointment…read morewith opthamologist Just random young kids and inexperienced optometrists !

Great personal eye care and very competent staff and students to care for your issues…read more Easy access to subway and centrally located for everyone . Super clean and quiet and very professional acting staff!

They used to be in Brighton but moved a couple months ago. Very professional eye doctors with a…read morevery nice woman whose name I didn't catch who tested me and figured out my new eyeglass prescription. Will be going back in June.

Stay away! He's all in it for the money. He put in silicone punctal plugs that kept coming out…read morewithin a week or two. Every time I went back for him to reinsert new plugs, he charged me a surgical copay. Then office staff tried to get me to do lipiflow, offering installment payments and charging a certain percentage interest. I felt like I was shopping at a car dealership. He also wasn't helping me with my dry eye by not telling me things that would help with the DED, like preservative free tears, mask at night, etc. Finally I found one of the best dry eye specialists in Boston area that really helped me with dry eye and used collagen plugs that never came out. When I told the new doctor my experience with Dr Kornmehl (didn't name him), he said let me guess who you went to and he guessed right. So if you suffer dry eye, stay away. There are a few really good dry eye doctors in the Boston area that will care about you and your eye health and not be in it for the money. He's no different than a car salesman.

I keep going back for follow up eye care from my Lasik procedure over 15 years ago- Kornmeihl did a…read moregreat job and the office staff are all genuinely nice people! However, I am perplexed at the amount of "masking" this office requires today in nearly 2025. Which sums it up: the office is high on technology -machines and gadgets- but low on SCIENCE

I highly recommend Pro Optical. The office was very clean, staff very friendly, and you can book…read moreonline! Dr. Duane Smith was very friendly, and you never felt like he was on the clock. I would definitely recommend Pro Optical and Dr. Smith.

I followed Dr. Smith from his practice in Cambridge to his new location here at Pro Optical. He's…read morea great guy, and cares not just about my eyes but about my health overall. He does an excellent job explaining how eye health affects the rest of your body, and he's always sure to make sure I understand in layman's terms what he's saying. The staff is friendly and courteous as well, and they've been efficient both times I saw them. I would highly recommend Pro Optical, but I rave of Dr. Smith.

I loathe going to the eye doctor. It fills me with dread. I am totally fine with the dentist, but…read morethe eye doctor makes me so sad. My experience was blissful. No ridiculous eye puffs. The doctor was beyond nice. The Woburn receptionist was beyond sweet. I would totally recommend this place.

I had an appointment back in May, just a regular eye exam with a contact lense fitting. This was my…read morefirst time using this company, and most definitely my last! I went to my scheduled appointment, the doctor was running late, and then she asked me to come back for my dilation. I returned the following week. Fast forward to this September, I received a bill in the mail for the additional appointment for my dilation. I paid my copayment back in May at the time of my appointment, but they were trying to charge me again, even though it was the doctor's issue with having me to reschedule my second appointment. I called today, stating I am not happy about this, finally they agreed to drop the additional fee but they asked me not to book further appointments with them. NO PROBLEM, I WAS NOT PLANNING ON IT!! Be careful going there, they are scam artists!

I had to take my son here for a consultation, it was supposed to be a 9:30 appointment and we had…read moreto leave at 11:15 without being seen by the doctor, really poor scheduling and long delays looks like is the norm with this center, also our appointment got moved without even being informed, there is this person Sandy Z who does all the tests, she is a gem of a person who went above and beyond to help, other than her, everything else did not give me a good feeling about this place, probably the doctor needs to look into scheduling and book appointments accordingly

The doctors might be great but no doctor is worth a 1 hr wait. Patients should be called to be…read moreadvised the doctor is running late.

Here today! I…read morealready had my prescription so being in a city long enough to get my eyeglass prescription filled and finding the right frames was my challenge. I was running out of time because the coating on my glasses was fading in a rapid pace and blurring my vision, so I NEED glasses quick, fast and in a hurry. I queried my trusty Yelp app and ask God if Burlington Eye Optical was my go to place and YEP it was! I go in and the place was very busy and immediately I noticed many old money seasoned seniors waiting for their appointments, asking questions, completing transactions and looking around. I met Sue and so my excitement began with Burlington Eye Optical! The first thing I noticed about Sue was her tone of voice, her passion for offering outstanding customer service and passion to make customers smile upon completion their business. I presented my prescription, she put my information into the system and now for the hard part WHICH FRAMES FITS MY FACE AND PERSONALITY. We was just like the 3 bears, "Nope not those", "Um, not the right shape", "Naaa", "Do they come in any other color?", "I need more options". We found 4 contenders, so here I was walking around getting other customers options, looking at myself in different mirrors and angles, I would walk away, look at myself again. It's not easy y'all to find frames for my personality, face and versatility:)) for real though. So we found the right shape and frames but looked online for the brand other color options, Sue ordered each of the color for me. The frames arrived faster than expected and this is how I met Christina upon my return. There I go again, walking around checking myself out in different mirrors, different angles and soliciting options from other customers; males and females. Once I made my decision, Christina informed me that they was running a special which included $99 for a second prescription which I used to put in my current Versace frames. Anxiously and impatiently, I waited the complete 10 business days for them to arrive. Hold up, there's more to the story. After my glasses returned, due to the fact that my eyes were distorted by my diminished previous glasses my eyeballs had to get adjusted to the new helpers, that can be a battle that I had to endure and go with the flow on. That process is just like any other healing process, it can't be rushed. My second set pair returned, my eyes was still tripping because now I was working nights and they had to get use to seeing at night with the new prescription which was slightly stronger and newer technology involving the lens production. Not only did I have to wait that out but I had to find time in my busy work schedule to drive back across town in Massachusetts hectic traffic congestion. Have you ever driven here? What about when one of their two tunnels was closed. Did I mention, Massachusetts motorists are termed "Mass-assh#€*%? I didn't make that word up, the people here unanimously said it. I wasss miserable, I returned and Christina fully understood what was happening with my vision. She, adjusted the arms of my glasses, readjusted them on my face, they needed realignment on my face and WALAH - I COULD SEE CLEARLY NOW! Let me tell y'all something, I wanted to kiss that woman in the mouth, pick her up and swing her around because that was the problem rectified. I wholeheartedly, recommend Burlington Eye Optical.

Dr. Alec Smail was extremely friendly, considerate, and thorough with his examination of my eyes!…read moreHe answered all of my questions and explained each step of the exam in detail while diagnosing my prescription. I told him that my previous contacts gave me some discomfort, and just based on his assessment of my eyes he was able to correctly determine what diameter and curvature my old contacts were! I would highly recommend going here for your checkups instead of vision works so you can stop being treated like a customer and start being treated like a patient.

I never review, but I feel that Lauren is being treated unjustly through yelp and don't want that…read moreto affect her business. In my experience, she has been kind, professional, and helpful in all aspects of my eye care including exams and purchasing contacts, frames, and lenses. One of the reviewers said she/he "had a college intern asking you questions like 'what is the smallest line you can read?'" OH BOY what a hassle *sarcasm* .... I don't know where they have been getting their eyes checked, but in my 20 years of going to optometry offices, I generally always have someone that isn't the lead optometrist do some preliminary testing... it's part of the gig and at this specific office everybody is reasonably friendly and I havn't had any issues with this. In short, don't let the bad reviews stop you from giving this office a shot if you are in the area, I have been happy with my decision to go there and it's been over 2 years since my first visit. Thanks, Jamie

Wow, i was really surprised when i saw these other poor reviews. Dr. Dickerman has been nothing…read moreshort of an amazing optometrist for me. She has always been very professional and thorough in her exams but also incredibly down to earth. I have been seeing her for a few years now, and its like i am going to visit a close family friend. She's very personable and treats you like a human being (as opposed to an inanimate object). It's very different from seeing my dentist or my dermatologist where they come in, do their work and leave. I feel like Dr. Dickerman takes her time with me and it never feels rushed. If i have a concern she listens intently and does all the testing she needs to do until we find a solution. As an optometrist she is the best! Growing up i saw more than a few optometrists because my family was always moving and Dr. D was the only one who was able to get my prescription right and even fixed a misdiagnosis i had gotten years ago! Also, i thought that i would never be able to wear contacts until i went to Dr. D at Harvard Square Eye Care. Before my other optometrists prescribed me contacts that always made my eyes dry and i would never wear them but Dr Dickerman worked with me relentlessly until i found the perfect fit and now I rarely wear my glasses anymore. Anyway, if you live in the Cambridge area and are looking for a new optometrist, give Dr. Dickerman a go! I see her at the Harvard Square office but they have 2 other offices in porter and central square as well. I highly recommend her services and her offices!