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    Himanshu B.

    Alfredo and his team did a great job installing these pavers in our backyard. The project turned out better than i expected. Their work was clean and professional and delivered on time. Their quote was also very competitive. Thank you Alfredo and team.

    Three different sized top pieces. Cuts that were made. First attempt at retaining wall.
    vanessa D.

    We were hopeful but at the end fully regret going with Alfredo for many reasons!! We had cement work and a retaining wall built and BOTH went wrong. We also had grass added to our existing grass and it is BAD. The demo was the only part that went well BUT took more time than we were told, there was literally one guy doing the demo. They never had the right equipment because it "went missing" or "broke" or "In another truck." At first Alfredo was very attentive and went along with our design and what we thought would work while suggesting minor things like color, lights, and brick for wall. At the end everything that went wrong was our fault and he took no accountability for his work. He says he did and how he put so much of his own money but alllll of it was to correct work his guys did wrong. Here is how it went... First, the one week project took months and we JUST got a corner of the cement fixed 8months later. While the grass he put in is dead, STILL. My husband and I believe this was do to them leaving all their things on the new grass for days and weeks at a time. Let's first talk about the project: Every day he had his "crew" come and every day they were HOURS late (Outside of arrival window). We would have to text and call him. No care for anyone else's time or schedule. He consistently had us waiting 2plus hours after his window of time for anyone to show up! He would say things to us like, "Just leave the gate unlocked," "I have no control," "The guys are lying to me." SO unprofessional. This went on for weeks. To make things even worse... most days there was ONE guy! Then an hour or two before sunset he would send 3-4 more guys to rush through what he said would be done. But again the one week project took 3 weeks then stopped for two weeks then corrected concrete work happened and then again with a corner and we at the end got left with dead grass. Which he says he bought but never called or texted us without us having to reach out to him. He would respond with things like, "Ohh shoot, totally forgot to update you." The last message was started with, " Hey, what is the issue.." No way I want someone like that in my home! The wall was a DISASTER!!! It was so uneven and just a MESS. He was so fast to blame the rocks that we picked which HE gave us to pick from but at the end of the day we could see that his people had no idea what they were doing. The wall had glue everywhere, it was leaning forward, it was uneven. It was SO bad he got a different set of guys to tear half of it down and redo it ! After us telling him time and time again that it was not acceptable work. It was bad! They also did lighting which is SO uneven throughout. I don't do construction but when putting lights in I would have measured the wall, counted my lights and put them at even spots apart.. NOpE not these guys. The cuts on the top of the retaining wall were SO bad and different sizes! At the end they redid a whole section that had to be redesigned because we were not okay with it. And he did it, no extra cost. CONCRETE... well after being told a million times "concrete cracks" yup. BUT the concrete these guys poured cracked LITERALLY next day! And got worse and worse. Maybe pouring on a day that was 90 degrees wasn't a good idea (Which we knew) but they still did. It was SO bad they had to come back three weeks later, demo huge sections and pour again! And still it's still horrible with huge cracks everywhere. Here we are 9months later and the color is all off. White spots everywhere !!!! I am still getting cement off our windows and the sides of our house. There is just so much bad. This review could be pages long with just a number of things that were unprofessional and not professional work. DO NOT give this company thousands of dollars of your hard earned money. Overall: They did the work that they were contracted to do, it was not to our liking, Alfredo attempted to fix some of it, there was no consideration of our time, a lot of it was thrown back on us, we wish we would have gone with someone else.

    Jo C.

    Alfredo and his crew transformed our backyard! I reached out to Alfredo through Yelp after a friend referred him and I'm glad I did. Alfredo was responsive, reliable and easy to work with. His team installed artificial turf and a retaining wall with lighting. Alfredo helped recommend the lighting and I can even integrate the lighting with my home automation, which is a nice plus! With any project, we ran into some hiccups but Alfredo was quick to act and resolved our issues. Would highly recommend New Era Design if you are looking to install turf, hardscaping or outdoor lighting!

    a patio with a hanging chair
    Jack J.

    Alfredo goes above and beyond to meet your needs. He is very prompt in follow ups and available anytime. He makes sure everything works out for our satisfaction. I am very happy to work with him. He has a great crew who know what they are doing. Very clean and professional work. I would definitely hire him again. Thank you Alfredo for making our dream come true!!

    Darryl S.

    We wanted to replace our front lawn with something different than fake grass so we searched out and found New Era Design. They came out and worked with us to provide a great quote. Then they got us on their schedule and arrived when they said they would. They had a team of workers who worked hard to get the job done which I appreciated. My neighbors have been stopping by telling us how great it looks, the ultimate compliment. New Era Design did a great job replacing our grass

    Front yard install of 40/60 lawn mix.
    Rogelio B.

    Alfredo was the VERY first in-person consultant via Yelp.com to arrive. I knew right away that he would be the one to install our new lawns. After a hit-and-run damage to our front yard chain link fence on Saturday, June 10, 2023; I had NO choice but to have both our front AND back lawns replaced! He visited a few more times to make sure we're on board with our decisions. And after a couple of days or so of hard work and promptness by his team of dedicated workers, our request was fulfilled! We loved our new lawns AND front yard sprinklers were installed, too! The value for this landscape project was worth the upgrade from our OLD Kentucky Blue grass of over twenty years to the new 40/60 lawn mix. My review here is long over-due and I wanted to share today's photos of our lawns and its durability; since we last met back in July 2023. Thanks, New Era Design!

    Paved driveway, path and new gutter drainage.
    Ethan E.

    Alfredo and his team did a great job, always communicated quickly and efficiently. The end result is stunning, we've received many compliments and requests for their contact info, so apparently others are liking it too!

    Roma P.

    Alfredo and his team has done a fantastic job with our front and backyard! We had some concrete done in our driveway and turf lawn in front and backyard. Backyard also included pavers, retaining wall, installation of gazebo and a section of new fence along with two new side doors. Pavers and turf lawn choices were excellent. They were easy to work with from start to finish. Always super professional, efficient and clearly passionate about their work. They really transformed our front and backyard in a great value. My husband and I are extremely pleased with the entire process of working with New Era Design and would definitely contact them again for future work.

    Yao W.

    I did my backyard with new era design, as I described in my last review. It's time for my front yard project, and it's easy for me to choose new era again. Alfredo is still top notch in his communication. The project was done within a week with great quality. I appreciate the crew willing to accommodate my various requests. I'm super happy with the end result, all done with a fair price.

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    30 days ago

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    Business owner information

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    Alfredo V.

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    11 months ago

    Edward was great in giving us a quote. He is very professional and agreed to meet me on a Sunday. He is friendly as well!

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    3 years ago

    New Era was fast, responsive and courteous. Prices were very reasonable. The crew did a great job. Highly recommend these folks

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    Page 1 of 2

    Ask the Community - New Era Design

    Review Highlights - New Era Design

    Alfredo and the New Era Design team delivered fantastic results on budget and within the timeframe discussed.

    Mentioned in 37 reviews

    Read more highlights

    Ideal Landscape & Concrete - Brick Install And Retaining wall installation In Stanford, Palo Alto

    Ideal Landscape & Concrete

    (318 reviews)

    David did an excellent job advising and helping to get our pavers fixed. Highly recommend!read more

    David and all his team of experts did a wonderful job installing new pavers in our backyard. Our…read moreold concrete slabs were cracked, and had shifted, altering the drainage of water to flow towards our house. After interviewing many landscape pavers, Ideal Engineering stood out for being prompt to all the meetings, willing to visit multiple times to double-check measurements before bidding and were knowledgeable on the current state of available inventory and which showrooms to visit to preview them. Prices were very reasonable and transparent. There were no unplanned mark-ups and all change orders were reviewed and had to be approved by me in advance, so I could budget accordingly. I think this is an advantage of choosing a local paver. The work was efficient and professional - different specialized crews for demolition, irrigation, paving, cleanup were used with their own knowledgeable foremen. Each foremen acted as an available point of contact and communication was easy and friendly. Any texts or calls were usually returned within minutes. The teams were proactive in highlighting any complications or issues that might require design approval to make sure the work they did matched what I had in mind. For example, Pedro, the paver lead felt it was better to create a smooth curve at a corner instead of a straight 90 degree corner, and he was right! The boundaries flowed smoother and nicer with the lawn. The paving work was top-notch. We had decided to install premium pavers from Belgard, and it was important the work was done properly for such an investment. This included grading at the proper slopes for proper drainage, adding weed-resistant fabric, multiple levels of graded stone for proper leveling and polymeric sand for good sealing between pavers. The team helped build custom steps that looked very nice to create easy step-downs and paver edging was done with great style and aesthetics. For a potentially complicated project, I really felt confidence in the team and the process. David also helped offer advise in helping me move and reset our external heat pump units so that they could be reinstalled on top of the pavers. They were able to build conduits to facilitate running irrigation and electricity underneath the pavers for adding drip irrigation of containers and future lighting in our garden. Cleanup was thorough, with parts of our yard reseeded and topped with new topsoil. There was no construction debris left on our lawn or streetside. Everything was swept up. Fence gates that were temporarily removed were re-installed to appear as if nothing ever happened. I would definitely use Ideal Engineering (Ideal Landscape & Concrete) again for future projects.

    Total Landscape - Paver driveway/ IPE fence/ pea gravel path

    Total Landscape

    (81 reviews)

    Renzo and his crew were fantastic. We were not easy clients and had a lot of non-standard asks and…read morequestions. * Renzo gave great advice about the project overall and influenced some decisions that in hindsight, we're really glad we listened to his counsel on. * Renzo was super punctual for all our meetings, a great communicator, and did a great job explaining the billing and timing structure. No surprises! * The crew was very neat, organized, and worked fast. We are really delighted with the results and would 100% work with them again!

    Out of the nine contractors we interviewed, Renzo was the only one who insisted on no cement…read moreapproach; made me consult an arborist; suggested to grade the whole front lot instead of just replacing the old pathway; and genuinely cared about my plants.  We didn't want to hire him at the beginning and was even about to sign contract with someone else. It all started with the inquiry of concrete footing which he refused to do and I wanted to know why. He replied promptly. During our communication, Renzo's clarity, persistence, knowledge and patience impressed and persuaded me, not to mention his very reasonable quote. Instinctively I knew I could trust Renzo and he is the right guy for my project, even though I haven't met him.  So I waited a month and hired him. The wait was worth it. They built three walls and one patio, redesigned front left yard by grading and building a new pebble pathway with statue, installed lighting and irrigation system that had better dripping rings. They also revamped the driveway that made it look brand new and pebble-covered the right front yard.  It was truly a remarkable experience. Not only they did an excellent job with fine craftmanship, but their punctuality, hardwork, efficiency, know-how, discipline, organization, respect, kindness and neatness were a force to be reckoned with and an inspiration beyond a mere landscaping job. They take pride at what they do and the result is phenomenal! Before and during the three-week construction, Renzo was very respectful and made me feel my opinion matters. He was responsive, accommodating, flexible, easygoing and honest. He listened. He always showed how it would look. When something didn't work out, he was open to suggestions and assisted with solutions. I felt he had my best interest. The level of care to my plants led to high survival rate during transplant. I also noticed one of my trees was magically recovered from disease and the other was vigorously blossoming, which has never happened before. They brought life to my garden. Everything was done very nicely. They cleaned up the whole place and it was much better and cleaner than when they started. They also showed up for additional work as promised. Renzo and his crew transformed my old and messy space into the most beautiful and meaningful garden/haven that I could have only dreamed of. With the new lawn, now my garden has never looked better. I spend more time there and enjoy it more than ever. Renzo at Total Landscape is the best! I highly recommend them!

    New Era Design - landscapearchitects - Updated September 2026

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