I just called with the report of a kitten in distress. I was explicit about the address that I…read morewould be waiting outside. I watched the officer pull into the parking lot with windows up and turn immediately back out and drive away. When I called to inquire what was going on I was told the officer didn't see any kitten....

Worst place ever I have called multiple and I mean multiple times about someone coming to pick up…read moremy 5 puppies that were born 6 weeks ago and it was an on going process of whether or not they were coming to get them I called the surrender line at least 20 times ! So they simply are lazy and do not care so they wouldn't come get the puppies if it want an emergency so atp I'm like well do I have to put them out on the streets and then call you or what so I don't recommend this trashy place

Super nice workers they love dogs! Our pup enjoyed his stay and came back clean from bath.read more

Scott and his team are excellent. Not only do they take great care of their clients, they do A TON…read moreof extra work to better our community by helping shelter dogs and rescues in need

We`ve adopted our very first two dogs from PHS. A gift to ourselves when we retired. Upon their…read morerecommendation we adopted Bonny in 2017. She brought us so many wonderful times till she sadly passed last week. We told them what type of second dog to keep Bonny comfortable we were looking for. They called us to recommend a fun little beagle named Fiona in 2020. Love at first site. The staff was very helpful and friendly. After 35 yrs of cats, they found us two great dogs. We`ll be returning now to have them help us find Fiona a much needed companion. It`s a tough and pretty thankless job they do. I commened and thenk them.

This facility clearly cares about their animals but they are not transparent with their adoption…read morepolicies. We were told upon visiting that preference for adoption is given to people that have previously adopted. Ok, fine, that's great. Publish that. Make that clear on all media used. It is not published anywhere on any of their media. I contacted them via Facebook. The shelter read my message and had no comment. If a previous adopter fills out and submits an application, the process should close immediately. It's cruel to give false hope to others.

Paws Place is a wonderful organization with a friendly and helpful staff. I'm happy they have such…read morevetting processes for new adopters to make sure they go to their perfect forever home. Adopt don't shop!

Terrible experience!!!! Go to Saving Grace much better experience!!!!!! The comparison isn't even…read moreclose! Paws place looks like a pound with dogs that have been kenneled way too long, Saving Grace looks like a beautiful resort for animals. Very well staffed!! Again, I would steer EVERYONE away from here!!!!! They aren't try g to have their animals adopted! Just look at the longevity of their animals. I'm so glad yall aren't in New Hanover county!!!!!!!! I would be ashamed to be from the county! Glad all you old white women are f I'm elsewhere!!!!!!!!

This shelter is fantastic. I'm currently a volunteer at the shelter and have been for over a year…read more I have not witnessed the shelter before the Brunswick County Sheriff's Office took it over in 2012, but I have seen what the good of the Sheriff's Office that's done to the shelter and for the animals themselves as a non-profit shelter. New floors have replaced the old floors from the cat room to the dog area of the shelters. New programs have been introduced to the shelter through the benefit of the animals like using donations to help with pets that have heart worm to increase their adoption chances, taking in feral cats and giving them their shots but also spay and neutering them so they cannot procreate and releasing them back into the wild, and the many people in the area who donate to the shelter like toys, food, and well-needed supplies. I have never seen another shelter like this that has this much of a community behind it and as much of a support system for the animals, especially when it comes to animal overpopulation. This shelter sets a great example for other shelters to follow whether through the county's Sheriff's department or through an advocate for animals that ever wanted to operate a functional and pleasant animal shelter.

all they do is argue with you. don't care about the animals…read morein need of help. if they can't catch them after 3 days with a trap it's not worth their time. if I wanted to talk to someone senile and useless I'd talk to my father not animal control.

We found a bird washed up on the beach that was in bad shape and we called this shelter for help…read moresince we had no idea what to do. She talked us through it and helped us take care of the poor bird until we could bring it to her. Once there the bird sadly passed away on the trip over due to being underfed and really under weight (it's supposed to weight 900g but was only at 300g). She then told us all about the bird and showed us around the other birds in critical care that she was taking care of. She knows what she's doing and is doing an amazing job taking care of all these unfortunate birds.

These guys are absolutely amazing. They truly care about the animals Marie Kayla and pretty much…read moreeverybody are like goddesses amongst humans!!!!!

got my first fur baby grizz from them the workers absolutely love their job and love the animals…read more100% recommend

One amazing place and the doctor responsible for bringing these birds back to nature is as…read moreincredible as all the volunteers that help make this such a successful rehabilitation center! If there is one thing that will be remember from this vacation - it's our personal tour of the place "up close and personal" with these amazing birds of prey! If you are looking for a worthwhile cause to donate to - I strongly suggest, encourage and know the birds and staff here would greatly appreciate every dollar that can be spared - every penny goes directly to the care and rehabilitation of the birds - no one is paid!!! Thanks for the special educational tour!

What I love most is their dedication to educating the community, I love that they do it free of…read morecharge and are always working hard for the birds safety and health.

Came in today because I came into town for an appt left my beloved dog home waiting for me.. so of…read morecourse I need to find something for him for his Christmas present or presents!! The young lady working today was so nice and gave me great ideas.. she helped me get him a nice chew stick and to be honest I'm glad I didn't spend too much time here because I could have gone a little wild buying treats and goodies.. it's a great location and some really great stuff.. next time I'll have to really stay and take time and look at everything because they really have a lot to offer..

Cute store, got some small balls for my Yorkie and a birthday cookie. Prices are on the high side…read morebut that's expected. They have all kinds of edible dog treats, things you wouldn't see other places. Customer service was good.