Randy (owner) and his crew refinished my pine dresser that was dark brown to the design I wanted.... Came out perfect. The white was perfectly sprayed on and the pine came out beautiful. Highly recommend if you're looking for someone to do your project! read more

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------- randy promised that his paint job (on our outdoor table and chairs ) would last for eons ! eons haven't passed, yet, but the table and chairs look as perfect now as they did three years ago . . . Big 5 jan 21 read more

This review is only based on my very limited interaction with Randy and in no way reflects the work of this company. Here are bits of our conversation: Two minutes into our meeting, he suggested new baseboards. Me: "Is that something you can do?" Randy: "We can do anything you want." A minute later, me: "Could you provide a quote with and without the baseboards?" Randy: "Nah, we're not doing them." That was it. No explanation. Oooo-kay. A few minutes later, Randy pointed to a bedroom door: "You're ok with those?" Took me a few seconds to realize he meant the faint brush strokes that were visible in the old paint. We'd just bought the house and hadn't moved in yet. Me: "Huh. I'd never really noticed them before." Randy: "What do you do for a living?" Weird question out of the blue. Me: "Bookkeeper." Randy: "You should've noticed them then." *Insert Debbie Downer music -- womp womp wah* (BTW, I'm not really a bookkeeper, I just didn't think it was any of his business.) Before he left, he jotted his bid on the back of a business card, leaving without giving me hardly any details of the work that would be included. It was over 30% higher than the next highest bid. Maybe it included more scope but it was never explained. He spent more time raving about his business than he did about explaining the scope of his work. I'm glad to see that others have been treated with much more respect than I experienced. Randy was extremely abrupt during his less than 10 minutes inside my home. Maybe Randy was having a bad day and I just happened to be in the way. Maybe he was being funny and I just failed to share his humor. Maybe it had to do with my person or my home. Whatever it was, it made me feel really crappy after he left. You simply don't speak to a person that way after they've welcomed you into their home. Note: I wrote the review above over a year ago but I didn't want to leave a negative review for a locally owned business in the heat of the moment. I opted to give it time to see if my opinion would change once I had more distance from the experience. I have found it has not. In retrospect, I wish I had called him out on his rudeness and lack of professionalism immediately but good manners sadly prevailed (on my end, can't say the same on his obviously). read more

Randy with his long history of painting, also comes from a painting family. With that said, his crew did an excellent job on our home entertainment cabinets. He suggested the color and then it was glazed to give it a bit more depth. He was concerned about making me happy. He succeeded. read more

New Look Painting & Decorating - Painters Near Me - Concord, California

Randy and his crew did a fantastic job restoring our outdoor table and chairs. The metal was badly chipped and in need of repair. Randy said it would take about two weeks to sand and spray. Less than a week later, he called to say the work was finished. He just delivered the furniture and it looks brand new!!! I highly recommend New Look Painting & Decorating. read more

I had Randy from New Look Painting give me an estimate to paint my new rental home. I had a very short clock to get the work done before I moved into my new home. I was so pleased with his assessment of my rental walls, painting recommendations and cost. The walls in the house had been painted a very dark colors, dark gray and dark army tan. Had obviously been done by an amateur. He walked me through what was involved with the priming and painting needed to bring the walls back to new condition. I cannot believe how beautiful his workmanship is. The team he has working for him were timely, kind, respectful and talented. I have had to paint many rental places I have lived previously, so I appreciated finally getting that professional touch. It was great working with the owner Randy, I couldn't be more thrilled with his work. I would highly recommend New Look Painting. read more

Randy takes a huge amount of pride in his work and he will go the extra mile to make sure you get exactly what you want. He did an amazing job painting my antique bed and even dropped it off and set it up at the house so that it wouldn't get scratched during transport! Turn around time was very reasonable as were the prices- would hire them again in a heartbeat. read more

Wow. What a wonderful experience. Randy and his staff of "artisans" really knew how to update/paint my 25 year old Ethan Allan buffet and china hutch. They did a great job. Always on time, always professional. I was invited to the workshop and made minor suggestions which were followed in a timely manner. I have recommended him to friends and will certainly use his services again He even helped me find a plumber (unrelated issue). Full service company. Now, some people in their reviews suggest they don't care for Randy or his approach. I also received a bid on a business card.....I might have missed all the details of the scope of work but when I had a question, he answered immediately. And as I second guessed my choices, he was supportive. Had a few suggestions of his own. So, I definitely recommend he and his company. read more

We have used Randy and his team at New Look for various projects at our home over the last 15 years or so. Entry door and sidelights, garage doors, vanities, and most recently our home's exterior. We have wood siding that was well overdue for a paint job and needed extensive prep work. Given our excellent track record with Randy on our smaller jobs, we awarded him the project. We are thrilled with the care, time and craftsmanship they put into our home's exterior. It truly looks better than new. Randy is always responsive, quick to return phone calls and he and the crew are extremely punctual and polite. He has always stood behind his work and has resources such as window washers, gutter installers, carpenters and electricians to call upon if needed for your project. That came in very handy for us as we didn't have to find and schedule multiple vendors with competing schedules. If you are looking for a job done right the first time- New Look is the contractor to call. read more

New look painting painted our house 23 years ago and we had them paint the house again. They were professional and completed the job as soon as weather permitted. We are delighted with the job. read more

We recently had some interior doors installed by West Coast Windows in Doors in Concord. They did a fantastic job and they used Randy & Gary at New Look Painting & Decorating to paint the doors. Gary did a great job and Randy was nice to work with. There were some minor misses that they fixed asap. We are very happy with our new doors and paint. read more

New Look Painting & Decorating - New Interior Doors - Painters Near Me - Concord, California

I have tried to contact New Look twice; once by phone and once by web mail form. They failed to respond to either contact. No one answers the phone, it's always a recording and voicemail. Perhaps they're so busy they don't need my business. read more

This review is solely based on how Randy treats people, not his work. Randy seems to have a Napoleon complex. He feels the need to be abrasive with everyone in order to make up for something, even when they don't deserve it. If a customer (or anyone) is treating you with a basic level of respect, then that respect should be reciprocated. That's just a common decency and good customer service. Just wanted to remind you! read more

Randy and his team did a wonderful job as part of a closet remodel inside of my house. His crew was on time, followed up throughout the process, and did exemplary work. I don't have any concerns reccomeding him to someone for similar work! read more

Randy and Debbie are some of the nicest and most genuine people I have had the pleasure of doing business with.

Randy and his team did an excellent job repainting my china cabinet/hutch...the item looks as if it was purchased with the new color...not that it was recently painted. They even replaced the old drawer pulls and knobs with the new ones I had purchased AND had the open cabinet doors lined with glass. I couldn't be happier! In addition, Randy and his team came out to my condo multiple times to correct damage that had occurred during the moving process (which they had not caused). These guys are great and truly care about service and the finished product. I would certainly recommend Randy and his team at New Look Painting and Decorating! Thanks, Randy!! read more

Randy at New Look Painting just completed a job at my home in Peacock Creek in Clayton today. He is the painter for West Coast Windows and Doors in Concord. Absolutely metiiculous job from Randy and his team! I am even thinking of hiring him for the painting of the exterior of my home in the Fall. Definitely recommend!!! Thanks, Randy and crew!!! read more

Randy and his team painted the interior of my portrait studio a few months ago and did a fantastic job. They were fast, clean, and did a great job. They were hired to paint the vaulted ceiling and the top portion the walls above a piece of trim and I was planning to paint the lower section myself. Before they left, Randy asked me if I needed to borrow any supplies or his ladder for my portion. Very nice people! In fact, I'm probably going to give him a call this week to see about having our exterior trim painted. Highly recommend them! read more

Our window contractor (West Coast Windows and Doors) subcontracted New Look to finish the massive window replacement project at our home. New Look was tasked to paint the interior and exterior window frames and surrounding areas. New Look's team were courteous and focused, they did a great job matching the colors and an awesome, professional job painting; leaving us a completely clean area after they left. We will be looking at New Look for phase II. One other thing I would like to mention...there was a minor miscommunication between the contractors and New Look immediately, without hesitation, took on the responsibility and remedied the situation no matter whose fault it might have been...That's what I consider professional customer service! read more

We inherited an antique secretary desk in very bad shape. We had John at A Stripping Workshop in Antioch strip it, and he recommended Randy of New Look Painting to do the refinishing. We were extremely pleased with the results, and both John and Randy were a pleasure to work with. I added a picture of it in the photos. read more

New Look Painting & Decorating - Our refinished secretary desk - Painters Near Me - Concord, California

After our very well used ( 3 kids) bar stools were stripped by The Stripping Workshop, Randy painted them (5 coats) a beautiful white to coordinate with our cabinets. He was very responsive and did a gorgeous job! read more

This afternoon we got our newly painted kitchen cabinets delivered by New Look. They are gorgeous. The paint job is not only totally professional, Randy, the owner, matched the color perfectly. The job was done on time and at the estimated price. The other compelling feature about New Look is that when you call, you receive a timely call-back. I did not make contact with the company number that Randy did not call back within a hour. How's that for contractor differentiation. Randy has owned this company for years and takes personal pride in the work that he does. I would recommend him anytime. Dick McElroy-Concord read more

What Randy quoted for the cost of painting my house was triple the average cost from other contractors. I doubt we will be using his services for the home renovations. read more

Randy painted a door for my boss and did an exceptional job. We had a difficult time securing the door but finally got it ordered with Dolan Lumber. They delivered it to Randy's shop. Randy had it painted and ready to go quickly. He was worth the price and my boss said the door looked beautiful after it was installed. Randy was nice, communicative, has a great sense of humor, and continued to follow-up with us throughout the job. I would definitely recommend him and use him again! read more

If you are looking for a painting contractor you can't go wrong by hiring Duran's Custom Painting. I had a small job and since I can't do lt anymore I called Duran's. Mike came out the next day and we set it up and in two days it was done. Very professional and courteous. The clean up was done as soon as the job was finished. I would definitely recommend this company. read more

The Stripping Workshop stripped 6 of our 80 year old interior doors, then they went to Randy & his staff at New Look Painting & Decorating who sanded, removed paint from cervices and finished them. Randy was upfront in letting us know the 80 yr old doors would not look brand new; however they feel like satin, have character, are beautiful and were done in a relatively short time. Beautiful redwood hidden under multiple coats of paint. The two men from his crew who delivered our doors helped us reinstall them which we could not have done ourselves. They spent time to make sure they were hung perfectly, a difficult feat in an old house. Thank you Randy & team. read more

New Look Painting recently re-finished my kitchen cabinets and I am highly satisfied with the results. My cabinets look beautiful again. The crew showed up right on time and were efficient and professional. They did excellent work, cleaned up after themselves, and I could not be happier with the look of my cabinets. I do not hesitate to recommend New Look Painting. read more

New Look Painting is an excellent painting company. I called several other companies in the area beforehand and they all said the soonest they could do the job would be within a month. We didn't want to wait that long since we had already spent a month looking for a good painter. I kept calling around and another painter I spoke to in the area referred me to New look painting and he said that they would get the job done and they would do a good job. So I gave Randy a call and he came out within an hour to take a look and give us an estimate! We decided to have the work done and he sent his crew down to prep for the job the same day. I would highly recommend Randy and his team. They are very professional and experienced in the field. Gary, who did most of the painting, has been with Randy for 27 years. That's pretty dedicated! He did a very careful and thorough job. The other painter did a great job too. Some painters would only spend a few days and be done but both of the two painters worked hard on the project for 5 days.. One of them even came on Saturday to do the woodwork. Randy's crew was really good about keeping things protected also. They put tape down on the carpet going up the stairs to the bedroom and wrapped up the doors with blankets. They also did a couple other touch ups around our house which was nice. When everything was completed Randy did a final walk through to make sure I was 100% satisfied. I couldn't be more pleased. Everything came out perfect and exactly how I wanted. I'm on cloud 9 right now. Our son will be very happy with the paint job in his room for years to come. I'm so excited to start decorating his room now that it's all finished. Thanks again New Look Painting! read more

I recently had my kitchen remodeled, to keep cost down we decided to replace the dishwasher at a later date. Unfortunately (4 months later), the dishwasher broke and we were forced to replace it. To complete the look of my kitchen we went with a DW that needed a custom panel. I went back to my cabinet maker (Capstone Cabinets, San Jose CA - see my yelp review and photos) to create the panel, along with some under cabinet trim, but they do not paint cabinets. I could have used the contractor who painted our cabinets for the remodel but I was not 100% happy with their work or the cheap paint they used - it was just ok. Because the dishwasher panel was going to be exposed to water and moisture I needed a painter and a paint product that was more than just ok or we would be repainting every 2 years. I live in San Jose but could not find any local painters who would take on a job this small and who would spay finish my DW panel and trim for a price I was comfortable paying - one quote was for almost $500, others didn't even bother to return my call. Then I found Randy at New Look Painting. Yes, Concord is a bit far from San Jose but when I told him what I needed and he described his process and quoted a price that seemed reasonable price, I decided to give him a try. I delivered the panel and trim to his shop on a Saturday and he said it would be ready next Saturday and it was ready. I wasn't sure what to expect, but what I got was amazing - the panel and trim finish quality was FACTORY, the panel finish looked liked furniture that just came off the factory floor. Had I found New Look sooner I would have used them to paint my kitchen cabinets but at least I know if/when my kitchen cabinet doors start to chip I'll know where to take them. I'm planning to have my childhood nightstand refinished and will definitely use New Look again. I'll post more pictures after the panel and trim install. read more

We used New Look Painting to remove wallpaper, apply a smooth finish and paint our kitchen we were remodeling. They also refinished 2 damaged cherry cabinet door fronts and repainted our living room plantation shutters. We were looking for a company that had a cabinet/spray booth to get professional results. Wow did New Look deliver. The plantation shutters, which were dinged up a bit and scratched by a cat, came back from the shop and looked BETTER than new. I'm detailed and picky and I had no idea they would turn out looking so good. The cabinet doors looked like new again and match the rest of the cabinets in color and finish. We hope to do the remainder of the cabinets once we see how our budget looks after the counters and tile goes in. As for the walls, Gary and Randy did a fantastic job removing, priming, smoothing and painting the damaged walls. They look great! The paint job was excellent and after the original wall color didn't turn out as we expected they repainted it another color for a minimal labor charge that we were happy to pay. The walls look great. Thanks Randy and Gary for being professional, clean, thorough, flexible and accommodating. We will definitly recommend them and use them in the future when needed. read more

I have used New Look painting 3 times in the past 5 years to paint shutters in our SF condo. The shutters were delivered to him and returned beautifully painted. Randy did an excellent job of painting the shutters each time. I would not hesitate to recommend him. The price he quoted was reasonable and he stayed with his quote, even though on the last batch of shutters he ran into issues with something bleeding through and had to re-do them. I just wished that he painted in San Francisco. read more

New Look Painting repainted our 1040's home in Bay Point completely and did a fabulous job. Our home needed serious TLC for exterior paint work. Randy and his crew did a wonderful job and made our house purr again. The house has been in our family since the 1940's and it was in need for a completely updated exterior decor. The color is great, and now our exterior is sealed again and ready for another ten years or more of our Bay Area weather and way of life. The crew worked hard to prepare the surface, and repair the stucco where needed. The paint is excellent quality and now water, and weather, bounce right off of our newly painted house. Randy made sure we were happy and even came back to do some touch up work, a year later. Randy and his crew made our new paint job easy and seamless, true to his word. My thanks to him and especially his crew for a job well done. I would recommend his company again for any of your painting needs, cabinets, exterior, and interior. Just give him a call, and have him personally come to you for an in depth estimate. Thank you again for a job well done. read more

I had a condo that needed renovation before leasing. Randy stepped up with a "can-do" attitude and took care of everything: painting, pressure washing, drywall repair and much more at a reasonable cost. He also offered great advice on apartment renting. He even arranged to have unwanted items carried away and given to charities or disposed of. Highly recommended. read more

I called New Look because I wanted an old dresser (approx 50 years old) painted to give it new life. It's old but it's just really paint grade wood. I was specifially looking for someone who used a spray booth for painting and they confirmed they did. The dresser truned out beautifully! Randy said it would be extremely smooth and all the dings repaired. He more than delivered. I will use them in the future for sure for the next piece I need painted. read more

I had New Look Painting remove the old wallpaper and then texture and paint 3 rooms. They did an outstanding job. The rooms look fantastic. They were professional, courteous and meticulous. If you want the job done right, call Randy. read more