I felt compelled to write a review on my experience with New Market Auto because I have a long history of dis-trust with mechanics. To the point where if my car needed repair beyond tires or an oil change, my instinct was to trade it in and get a new car. Recently my car started giving me some trouble and felt unsafe to drive. With 2 young kids, I knew I needed to do something and at this time, trading my car in was not an option. At the recommendation of a friend, I took my car by New Market Auto to be looked at. Al took the car for a test drive and put it up on the lift. When he determined the cause of the issue, he showed me and explained to me in detail about the problem. We scheduled the maintenance and I waited for my appointment. I dropped my car off the night before and received a call in the early afternoon the following day confirming my car was all set. When I picked the car up, Al showed me the damaged pieces (ball joints) and I truly understood the severity of the issue. His pricing was fair and he was a joy to work with along with his office manager, Joanne. I drove my car home from the shop with a huge dumb grin because for the first time in months my car wasn't making those knocking noises. It felt solid and safe and I was so glad I went against my normal grain and brought my car to Al. I'd recommend this shop to anyone looking for an honest mechanic. They are few and far between these days and personal recommendations go a long way. THANK YOU! read more