This review is for the Hy-Vee Corporate Headquarters, and specifically for the Hy-Vee online…read moreordering and grocery delivery only. This is my third year signing up for the Hy-Vee membership and it's NOT worth it! Hy-Vee jacks the prices up on their app and the overall app experience has been awful. I only get the Hy-Vee membership because I like to order my groceries online and have them delivered, and every time I order food through their app, I have a bad experience. Literally EVERY TIME. The app is out-dated, SLOW, and poorly maintained (other than adding the latest deals). Each time I use the app, it gets worse. First of all, I get error messages at least five times EVERY TIME I use the app. It takes me at least three times to login EVERY TIME (and my login and pw is saved on my phone and auto-signs me in... using the same login credentials each time). Lately, when I navigate to a page while shopping, I select an item, and the page refreshes and takes me back to the home screen, so I have to scroll to find where I left off just to keep shopping. A third of the food I put in the cart and purchase is not even available at the store. It's 2026... all inventory should be tracked. On the shelves, when it's purchased at the register, and on the app! Why don't these businesses invest in these no-brainer quality processes? If the item is out of stock at the store, it should not be available to buy on the app. Please let me fix your app and help you streamline this process Hy-Vee! I guarantee your revenue would go UP from your online customer sales. So, next comes the check out... I always select 'no substitutions' and 'contactless delivery', but what's the point? Hy-Vee uses third-party delivery services so the shopper doesn't know I selected those options. Every shopper asks me what I want for substitutions. The communication between the shopper and buyer is not great and really needs to be improved. All the systems used are not connected correctly or streamlined. It's not the shoppers fault, it's Hy-Vee's fault. These shoppers are trying to make extra money and the way the app is setup is absolutely loosing Hy-Vee money and the shopper. I also think there should be some standards set when a shopper is hired so the expectation is clear on all fronts. Shoppers need to learn how to pick out produce! FOR THE LOVE! It never fails that every time I order produce, I get something rotten or past its prime. And Hy-Vee does not have anything on their app to make this right. I've probably spent over $100 in the last three years buying rotten produce that someone getting paid picked out for me. I ordered groceries today and again, not a good experience. All the messages I received from the shopper came to me via text (not through the app, not from the phone number that sends me notifications from Hy-Vee, but from a new random number). The shopper kept tell me that certain foods were not in stock and 'here are the substitution options'... while trying to send me pictures of the food... but the pictures didn't come through. There was not a link to the pictures, no link back to the app to show the pictures... nothing. As the shopper was picking the items, I did receive five of the same yet separate text messages, providing me a link to 'track the status of my order'. The link took me to yet another third-party provider that told me the shopper was 'shopping'. However, I did not get a notification that said the shopper was on his way to deliver the groceries... not helpful. I'd love to know who the architect, developers and QA testers are on this app because it's one of the worst I have ever used. To end this lovely experience I had today, I received a text message while my grocery was being delivered that said "Randy is approaching with your order from UnknownClient: ####. Your driver will hand the order to you." I guess this is their 'contactless delivery' message? Quite the personalization too, I guess I'm the Unknown Client? lol! To top off this review, two and half hours after my order was delivered, I received the text messages of *the pictures* the shopper was trying to send me while shopping. I mean, come on. I'm embarrassed for you Hy-Vee. Is this the best you can do? I have spent thousands of dollars at Hy-Vee since I moved to this area and I am constantly so disappointed. My advice is - either drop the online app and delivery service all together because it's awful...or... fix your piece of crap app that could really make Hy-Vee a lot more money in online sales.

Sebastian was the cashier that rang me up this evening and he is WONDERFUL!! I had some questions…read moreabout an item because I couldn't belive it was the actual price, so he double checked it for me. It changed the entire shopping list that I thought I needed, so it made everything SO much easier!! When it actually WAS the right price, I got a little giddy, and he was so happy that I was happy. He made sure that I bought the amount I was able to, and he made sure I had my perks entered and he was just an absolute delight! I would DEFINITELY like him recognized for being the asset to this store that he is. Thank you Sebastian!

Well a couple of stops in Wow they were open thanksgiving…read moreday! That was a total surprise A few things picked up Kimchi was one of the things on that day Ok next was Black Friday stop in Busy but not as slammed as thanks giving day Veggie Spring roles and pork egg rolls were my quest Spring roles yup 14 bucks for 80 as just over 4 lbs And yes as expected they tasted good with dragon fly brand sweet and sour sauce Deep fried at 400f in canola oil This is my fave cooker https://amzn.to/4i7UNCF Disappointed in the egg role section Over 30 bucks for a few egg roles? I should to have asked on that As it may to have been for a larger pack not in stock An ok couple of stops in for a mini restock

Great place to find things you can't get in a regular supermarket far as different vegetables from…read moreother countries and food as well from different parts of the world

I'm always singing the praises of Cash Saver, and how much money I save there. When they first…read moreopened two years ago, I did a comparison shopping trip, buying first at Cash Saver, and then getting the exact same items at Hy-Vee, and seeing the difference in my total. I saved 60% on my total bill shopping at Cash Saver, even factoring in the 10% to the total that Cash Saver adds. I decided (on a whim, and just for fun) to try this little experiment again. The only thing Cash Saver had that wasn't available at Hy-Vee was egg nog. I substituted egg nog (1.96) for eggs at Hy-Vee (1.99). Otherwise, the Best Choice store brand was switched to the Hy-Vee store brand, national brands stayed the same. Here is my total: 34 items, Cash Saver 63.85 34 items, Hy-Vee 128.35 -0.03 for egg nog THIS IS A TOTAL SAVINGS OF 64.47! And, that is also accounting for the 10% added to the total. I have never had an issue finding what I need here. I love this store. Before you dismiss it, learn your way around the store. At least try getting your staples here. Sometimes I see expired products, just let the manager know.Its because not a lot of people are shopping here, and that's a shame.

The one there horrible people that work there as far as I'm concerned my wife tripped over it a…read morejetted out concrete sidewalk that's been breaking hips for at least the past 5 years that I know of and then she reports it goes to go in last night and trips over another one bust yourself up again and all the manager had to say what you called was when I'm glad you're the only one that's ever tripped over even though there's already been several lawsuits in the past 5 years alone over the same thing because the water underneath it has eroded it out and it's just horrible so it's it's hard to tell me knowing that you can tell that they don't give a crap about their food when you go to buy their vegetables fruits or anything like that I mean there's always some problem an awful stench always coming out of the back of the meat department and the figure I didn't think it was a manager just some guy that normally works in the meat section answer the phone and decided to run his mouth to my wife so we had to follow lawsuit against them I don't recommend this place at all I mean it's all right if you need to stop them for a soda or if you don't mind looking at the ceiling tiles and being afraid that they're either going to rain on you or fall on you but as far as customer service they act like they'd better be somewhere else but a trash place

Always great prices and friendly workers! I've never had an issue here either with quality or with…read morecustomer service.

The Price Chopper moved into this store location some years ago, replacing the neighborhood Dahl's…read moreoperation. While I lamented the loss of Dahl's at the time, Price Chopper has won me over with their variety of products, span of price points, and good service. Aside from goods-in-aisle, The Chopper has a nice deli, bakery (love their apple fritters), and pharmacy. Things to know: * There is a can return room onsite, but it is not open during all business hours. * As of this review, there is no ATM machine.

Wow! What a lovely market. The shelves are well organized so it's easy to find whatever…read moreingredients you are looking for. I love to experiment with different cuisines and found everything I needed in one stop. The staff are so helpful, they showed me where to find a specific product and then gave me advice about how to use it correctly. They plan to serve food eventually, but that part of the store isn't up and running yet. So for now, I have to make do with their extensive frozen food selection of wonderful Indian meals. We swill definitely be back.

Great store for dried chilis, as well as fresh fruit & veggie. Today I'm picking up limes,…read moreavocados, cilantro & green enchilada sauce. This is a great find!

Grocery stores are the lifeblood of a community, and Des Moines is so lucky to have La Tapatia! The…read morestaff and product mix here make me a big fan! I went in searching for frozen empanada dough, and Aji Amarillo. The former was easy enough to find (thank you, Goya), but even my Peruvian American friend from Chicago warned me that it's hard to find the Hot Yellow Peppers, critical to the Aji de Gallina dish from her native country that I wanted to make. And sure enough, I couldn't find it after walking all through the store! La Tapatia staff to the rescue: Through a mix of English, Spanish, and pointing-to-pictures-on-my-phone -- the staff made it a mission to help me find the Aji Amarillo. Turns out, La Tapatia had it in paste, in brine, and frozen! Can't wait to come back!

So much selection of international foods. Got some canned rice in grape leaves and assorted baklava…read moresweets. The Ethopian restaurant is associated with store, which sells teff bread ready made! So special.

I love coming here. The owner is so friendly and kind. I used to come here for the best dates and…read morespices in town, and during my latest trip I stocked up on some extremely fresh, delicious mangoes and some mango juice that were for sale! If you're looking for a large collection of spices, rice, hummus, juice, dates, dry beans, international canned products, baklava, middle eastern breads and cheeses, some fresh vegetables, and tons more- for great prices- this is a nice, small grocery store to find it all! :)

I found where ALL the great employees work, Trader Joe's. I went in looking for wheat flour on a…read moreSunday after. The place was SWAMPED. I spotted an e.ployee who was taking another customer to an item. Once she was done I asked her about the flour. Unfortunately they did not carry it. But she was very kind and we had a discussion about sour dough bread (which is what i am in the process of making.) On another shopping trip I was looking for chocolate covered coffee beans. I found a giant container of them. When I was checking out, the cashier asked me if found everything OK. I said I wish that you had a smaller container of them. (I was using them to decorate a cheesecake.) The employee said actually we have these smaller packages over here and grabbed one for. It saved me multiple dollars and I still have some left. They also have the best flowers...and they are reasonably priced. They also have cute plants as well

Always a joy to shop here. Everyone is friendly and helpful. The selection is complete and tasty…read more I am a regular customer and will continue to be. Love the tasty cookies and snacks.