If you're a Harley enthusiast, this is a must-stop while visiting New Orleans. I always enjoy collecting dealership shirts from the places I travel, and this location didn't disappoint. The selection of Harley-Davidson apparel and souvenirs made it easy to take a little piece of New Orleans home. The dealership was clean, well-organized, and the staff was welcoming without being pushy. Whether you're shopping for riding gear, merchandise, or just stopping in to represent the Harley lifestyle, it's worth the visit. New Orleans Harley-Davidson offers motorcycles, parts, service, and a good selection of MotorClothes for riders and collectors visitors. read more

Worst dealership I've ever been to. Stood there with shirts in hand tires to order and hand grips. We walked out!!! Could not get help at all from anyone!!!!! Treated me like shit!!!!! We'll never go back. Cycle gear gets my money. read more

The parts and service people really took care of my son and I. We just came off of a 6 state 1500 mile "Father and Son Harley Ride" ending at the New Orleans Harley Davidson dealership. Brent from the service department really took care of us. I would recommend these guys to anyone that rides a Harley. They are truly stand up guys!!! Randy and Nicholas Hix. 2023 Father and Son Harley Road Trip read more

I took the Basic Motorcycle Rider's Course with John and Peter (instructors) at this Harley-Davidson location, and I had a fantastic experience (even though I failed!). Don't let the fear of failure discourage you from taking this course because there is much to gain regardless! Also, don't be intimidated by the Harley-Davidson brand; the staff are all super friendly and helpful!! The beginner's course is about $100 on weekdays and $200 on weekends. They're both 3-day courses (nearly all day each day) with day 1 in the classroom, day 2 on the range with hands-on practical skills training, and the last day reserved for the exams (written and practical skills). The time commitment is real, but it's very much worth it. If you pass the class, you will receive a certificate which will allow you to bypass the skills portion of the test at the DMV when you're seeking licensing. It also grants you discounts with your bike insurance! As someone who has never ridden a motorcycle (or even a dirt bike!), I had a lot to learn through this course. It's taught exactly for people like me with absolutely zero knowledge or experience with motorcycles. The instructor will go through every part of the handbook with you and clarify anything you may not understand. The handbook covers motorcycle operation, road safety, proper attire, and much more. Even if you are an experienced rider, I highly recommend taking this course anyway. You will absolutely benefit by learning new statistics, fine-tuning your riding skills, and gaining potentially new information about road safety and the specific kinds of awareness you should have as a bike rider. I have been driving a car for years, but I learned that the extra mindfulness you need to safely ride a motorcycle was on another level. Even while driving a car, I feel as though I have benefitted from the lessons. The instructors are thorough, friendly, and caring. However, that doesn't mean you'll breeze through it (especially if you're a new rider). They will spend extra time with you if needed, as time allows, but they need to stay on schedule for the sake of other students. I found the second day of hands-on learning to be challenging. As mentioned, I have no experience on a motorcycle at all. Plus, I am short in stature, which may have been a disadvantage, if not physically, at least for my confidence. I made it through about 80% of the practical lessons before I hit my plateau and couldn't keep up with the advancement in skills. At that point, I couldn't meet the objectives to move on to the next lesson, so I failed this course, but I do not regret taking this class at all. This was a perfect introduction to motorcycles and I know I need more practice. I plan to take it again a second time, and I feel I could probably pass next time! One thing to note, they never push you to buy their products while taking this course at all, so zero pressure to buy anything if you're not interested! read more

Took my Switchback into this service department. They told me it would be one week till they could look at it.10 days later nothing. I called, was told it would be brought to the top of the list, and be called back the next day. Two days later I had to call again. The mechanic look at the bike and it was fixed. I agreed to have the front brake pads replaced and have the forks tighten. Was told it was quick work and I should have the bike back two days later. another week and several more phone attempts later the bike was finally ready to pick up. If they told me that they were weeks behind I could have gone someplace else. Three weeks for three hours of work. When I got to the bike there was a screw in the front tire. Even though the bike was down for quite some time I could not prove that it was picked up while they test drove the bike. The service manager said they would not fix it. There is also a couple of new scratches on a saddlebag. Good people, terrible promises, service department does not answer the phone most days. read more

thanks to the people working Monday to get me lined out... went for a 30k service and get heat shield replaced... ended up upgrading with my hardware installed on a new 23 model the same afternoon,with a shuttle from an appointment. by closing time I was on my way Thank you gabby, shanntel, crew Sincerely, Skrumpy read more

Out there on a road trip I had to visit this Harley dealer nice people are kind and grab some tees of course read more

New Orleans Harley-Davidson - New Orleans in Harley T - Motorcycle Dealers Near Me - Metairie, Louisiana

I went here for the basic rider course. I went in never having rode a motorcycle, and came out being completely comfortable on one! This class won't only help with riding motorcycles but will make you a better driver in general. I'd recommend this course to anyone, whether new rider or seasoned, as they will break any bad habits you've picked up along the way. If you're looking to pick up some new skills and come out feeling you've accomplished something, go to Harley and ask for Peter! read more

Flew in from out of state to purchase a bike. Gabby and all the crew were so helpful throughout the whole process. They had EVERYTHING ready to go, all I had to do was sign the paperwork. Definitely recommend them! read more

Coolest Dealership to buy the bike you want at the BEST price! People are friendly, the manager is now Willie Bush and he is a retired NOPD detective who simply stated ain't got time for no bullshit. If you are looking to buy a great motorcycle you will get your moneys worth here and when you buy from NOLA H-D you automatically become a part of the family. Go there you won't regret it! read more

This is a review of the Harley Riding Academy. We started with nine people in our class, only three of us received our endorsement by the end and two people were asked to leave the class entirely after accidentally dropping the bike. This is not the course to take if you are looking for individualized instruction. Period. This course feels more like something court mandated than something you would willingly pay for. The instructors work for the state of Louisiana, not Harley. The dealership only allows them to utilize their facilities for the class. As such, it is about as effective as anything else ran by the state. It is rushed and while the instructors are well versed in the education, they are by no means patient with new riders. They will expect you to nail the maneuver perfectly after the first demonstration or you can expect to be spoken to like a petulant child. And I'm not exaggerating. The two instructors, Pete and John are two opposite sides of the coin. Pete is a great guy, you can tell that he really loves the bikes and honestly every exercise with Pete in the lead was a joy. John is your typical crotchety drill sergeant, a much older guy that has zero patience. While I'm glad that I passed, many of my friends did not and they deserved to. Do not take this class for 'fun'. This is not a fun class. Only take this course if you have no other option for instruction. read more

Bought my first new bike and my first big twin Harley back in the latter part of May 2014. I started by sending an email requesting info on the new Road King got several replies quickly. The sales consultant I was assigned; "Matthew Faulkner" was awesome through the whole experience he and the finance manager "Taz"stayed late working on a deal for me. In the end I took home a brand new (2014 Street Glide Special) which I named "Ruby" Sun-Glo Red and man she Sparkles!!!!!! Great experience and I still get calls from Matt checking in and letting me know about events!!! read more

New Orleans Harley-Davidson - Happy!!!! - Motorcycle Dealers Near Me - Metairie, Louisiana

Great Harley store in Nola . They had a wide selection of bikes trikes and even a couple of spiders. The apparel section was freshly updated and in season. The staff was super huber informed and very friendly read more

By far some of the best customer service I've received before and after my purchase of my bike. The staff is friendly, helpful, patient and makes efforts to make you satisfied with the service you receive. Cye is a great sales woman and recommend her for your future purchase. Show up on Saturday if you wanna eat some food and grab a beer while they work to get you what you want. read more

5 out of 5! The BEST Service Department of any HD dealer I ever visited. The #1 measure of any dealer, is service after the sale. We traveled from out of town and experienced a serious mechanical problem on our '17 Ultra; arriving at their shop Sunday at 9:30pm. We met Aran, the service writer, when they opened Monday at 9:00am. He immediately processed our bike for service and kept us informed, via phone, throughout the diagnostic, warranty and repair process. Danny is also a great mentor for the service staff. Special thanks to the excellent mechanics! The bike was fixed quickly and in time for our 10 hour return trip home. Thanks! Mike & Janet read more

New Orleans Harley Davidson Academy I was very impressed with my experience with the Riding Academy. I'm not someone who leaves reviews, good or bad, usually. I felt so strongly about this I needed to leave praise. My boyfriend and I both wanted to take this weekend class for a myriad of reasons, but one of the main ones for him was to be able to bypass the riding test at the OMV in New Orleans. They aren't currently giving them due to COVID and we needed to take care of it for motorcycle endorsement and insurance reasons. Completing this class allows you to skip the official OMV riding test (not the written), also there are insurance discounts available upon completion. Instructor and liaison Peter really went above and beyond to make sure we both made it into a class together and before our deadline, which was very appreciated. We both had experience with two wheeled vehicles before enrolling in this program, but I can't stress enough what we both took away from it. My boyfriend has been riding scooters and bikes since the 80's, and was blown away with the safety skills he learned. He broke bad habits, and really felt it was above and beyond his expectations with the instruction. I'm a small lady who has a lot of experience with scooters, but was intimidated at the thought of maneuvering a bike of significant size and learning shifting. Not only was I put at ease with a training bike that I was able to comfortably learn on, but my initial concerns were a distant memory by a few hours into instruction. I was happily on to learning safety and skill lessons progressing at swift rate. I'm a person who has a lot of hobbies that happened to be male dominated, and I was prepared to get some level of pandering or weird treatment. Absolutely not the case. I felt the coaching was super supportive and personalized, and I really liked that any suggestion/criticism was very specific and easy to understand and build upon. Everyone got equal time to work on their problem issues and I never felt discouraged. It is a very intensive course, so you do want to come in with the required gear and ready to grind it out. Our instructors Bernard and Peter were so delightful and supportive, it was a very positive experience for both my boyfriend and I. He came out really excited about everything he learned, and I came out very confident with my ability to handle a 500cc bike at the minimum. He's also psyched that should I want to get my own bike he doesn't have to worry about my skill level or being able to keep up. The Harley Davidson Riding Academy is an unbelievable value, and we had so many laughs, and private jokes to last years. I took the class last weekend, and today (Friday) I easily passed my written test and got my motorcycle endorsement! Although neither of us had considered purchasing a Harley Davidson before our weekend, we are both now tempted because we enjoyed the vibe and culture so much. We may see you on the weekends for bike events... Thanks and love to Peter and Bernard! read more

I will never return to this Dealership. I bought a used 2016 Harley Road King and after I got home I realized that they charged me $1690 for freight and set-up on a USED BIKE! WTH! My salesperson was awesome but I cannot forgive the blatant hustle by the finance office. As if they didn't make enough money on the bike. I WILL NEVER RETURN! I would not even buy a key chain from them. Avoid this dealership at all cost. read more

I purchased my first street glide there in 2009 and traded it in today on a 2019 street glide. My 2009 had 95000 miles on it and I attribute that to Lenny and his team of skilled technicians in the service department. I would like to give a huge shout out to Willie Bush the general manager, Mike the sales manager, and Josh the fit specialist for making my purchase of my 2019 street glide possible. This was the most painless purchase that I have ever made. These guys were no pressure and was more interested in making sure I got the bike that I wanted to meet my needs. I highly recommend the team at New Orleans Harley Davidson! There definitely is no reason to look anywhere else for your new bike but here. read more

Bought my first motorcycle from this dealership and never had an issue, the salesman I dealt with, Dave was great. I'm giving the place a low rating because, about a year after owning the bike, it was stolen from my apartment complex, I went up to the dealership to get an idea of how much it would be to get a new bike. Told them all about my bike being stolen. I later found my bike (matching vin number) for sell on Facebook, the guy even posted where he brought the bike to Harley for service, with the vin number on the paperwork. Sorry just a little frustrated that's all. read more

Where do I start bring my bike here to get two new tires a few hours later the service rep Mike calls me to inform me upon Investigation they found my break pads need replacement the rear break caliper cap needs replacement oh and the shift lever seal is leaking then the best one the rear drive pulley bolt is broken and missing when the last time the tires were replaced was at this facility and this was not found. to the best of my Knowledge if one of theses pulley bolts are about 4 to 6" long so if one of theses bolts were to break I am sure I would have Known being this is a street glide with saddle bags and VansHines long shots on it oh and a rear swing arm it would have damaged anyone or all of these parts but no damage was found #2 problem had the service person Mike replace breaks and do Fluid flush on breaks they didn't have the fluid reservoir cap in stock so they would have to order it ok now to do the shift lever seal it would need a new seal and would need to remove the Primary case so would need to have a complete gasket set with the shift lever seal once agin would need to order it ok I picked up my bike on June 23 paying my invoice in full of $1,083.20 with the understanding that they would call me when the parts come in so I can bring my bike back to do the repairs I paid in full for ............... after 22 days passed I called to see what's up and I was informed by a service rep Carlos that my parts are in and been there for over 3weeks I said ok so I bring the bike in and ask them about how long it would take and they were not sure ok next day service rep Mike calls to let me know now my Clutch plates are burnt and needs replacement and would cost me $270 about 300 with taxes oh and they would have to order the parts ok now it's July 28 Mike calls me agin to tell me my Clutch cable needs to be rerouted and would cost And additional $250 no parts just labor I told them no leave it the way it is ok here it is today july 31 Mike calls to tell me my bike is ready ok wats my damage as in what I owe Mike said $600 and something I say your joking right now Mike said let me check on this and I'll call you back. This service rep Mike haves no Business being a service rep or even the ability to call customers with updates and rectifying problems and the Ability to have everything in place and knowing what's going on with customers product . yes I had a horrible experience at New Orleans Harley Davison on airline and would never return to this Establishment for anything. One very disappointed customer read more

Just horrible. Don't get me wrong Willow and Taz that found my perfect bike and negotiated a fair price for it, amazing, those guys are the ones to go to. Now part of my contract was the install of a passenger seat, passenger pegs and a toss over saddle bag. I was called and told by the dealership to bring my bike in at 9am, so I did. When I showed up I asked for an estimated time frame because I had to work. I was quoted approximately "two hours maybe less". I left the dealership to get lunch and came back at noon. I came back to nobody being able to find the mechanic for an hour and a half. At 1:30pm, I was finally told that my bike would not be done until 3:00pm. A 2 HOUR ESTIMATE BECAME A SIX HOUR JOB. No I can't get my bike back until tomorrow because I have work at 3:00pm. I will not be returning to this dealership. I would advise everyone else to take service related issues somewhere else. read more

Bought my first bike here in July after taking the rider safety course with them. I highly recommend the safety course! It was a lot of fun and the teachers knew their stuff. I traded in my car, which isn't a normal trade in at a harley dealer, but they went above and beyond to make sure I had a great deal that fit my budget. Looking back on it now, I still couldn't be happier unless it was a free bike. Everyone here is friendly, and professional. I've been back many times either for regular service (I bought the service plan), events, or visits to the parts department for info on new goodies. They went out of their way to help me out after a pot hole took out my front rim, pulling strings to get me a rental on the showroom side, and in the service department getting the job done in less than a day and a half. I know everyone has different experiences, but as far as I'm concerned these guys can't be beat! read more

Whoever sits at the front of the building at the desk, the older guy is one of the most disrespectful people I have come across in a long time. Since I wasn't buying a bike it wasn't benefiting him so he went out of his way by getting off his lazy ass and coming over to me to disrespect me. Fake people like this really shouldn't work with the public. read more

Great place! The lady with the pink hair was very friendly and took her time to find a bag for my helmet. Everyone was professional and nice! read more

Wooooooo!!!! Great place! Cool bikes!!! Cooler people!!! Wooooooooo!! Awesome bike night events with killer food!! Badass bands. Even more badass people!!!! Love taking my bike in and hanging out with the Justin over in the service department. Those guys rock!!! read more

Reading some of the older reviews , it looks like this Harley must have installed new management because I find the employees here courteous and professional. Been riding sense 1973 and have seen a lot of shops and run several big box stores , so trust me when I say I most definitely notice bad customer service when I see it and see nothing but good things from this location. This local is also good about having regular events and workshops which just kinda makes things a lil more interesting every now and then...... Look...How can one not remember the name , Charlie Brown. If your looking for a bike or just need good advice about your ride, talk to Charlie and he will make sure you get taken care of. I'm a new resident of Mid-City and now feel like I have a good "base camp" for my ride and the parts I will need in the future. Now I can concentrate on other things like all the unique lil places to eat in this here town. ... see yuh weekends at the free beer events.. FastFred read more

New Orleans Harley-Davidson - Motorcycle Dealers Near Me - Metairie, Louisiana

We rented a bike from them for the weekend. They brought our vacation to the next level. They went above and beyond! Love this place! read more

New Orleans Harley-Davidson - Motorcycle Dealers Near Me - Metairie, Louisiana

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This store rocks! Yes, Harley Boutique is expensive but don't even walk in if you don't already know that! The bikes - hello, ya pay for quality. And if you have a problem with customer service? We had the beat customer service.... Elmo, Cheryl, Kristin and Max were extremely helpful -- so why the 3 stars? Love this place. See ya next time I'm in town.... read more

If you have an opportunity to buy a bike from New Orleans Harley Davidson, take a hard pass because you'll be stuck getting your bike serviced by them. read more

A friend just in from Afghanistan ordered a bike to be delivered to these guys. I went with him to check on it and they treated him like sh*t (even though they had a big,expensive sign on the wall talking about how much they loved their Veterans). Totally apathetic service. Got back to the service department and asked if a guy I knew still worked there (supposed Christian - yeah, right). The smart-a** in the service department pointed to a sign on the door that read, "yes, Philip is still busy". He looked at me and asked, 'wanna know who wrote that?". I said, "probably some smart-a** a**hole". Avoid these guys with your money at all costs. Jerk-wads read more

The team here was simply amazing. Josh was my salesman and made it a great stress free experience and Tazz in finance really worked with me to get the best deal possible read more

Took my bike in here to get some work done on it a few weeks back, and I must say I was pretty impressed with the quality of service I got. Despite the fact that I brought it in on a Saturday, and they were therefore very busy, they got to me quickly and took the time to listen to me as I described the problems I was having. At the time they said they should have an estimate for me on Monday or Tuesday, so I was surprised (in a good way) when they called me on Monday to tell me that my bike was ready to pick up! The cost for the repairs was extremely reasonable (considering how much Harley charges for parts and labor they really kept the labor hours down), and they even fixed a cosmetic issue and washed my bike for me. Bravo, gentlemen! read more

After a grueling AMTRaK ride there is nothing better than jumping on to a heritage, Heritage 105 and zooming over to Mississippi wht beaches and coastal breezes in the hair. They were efficient and friendly. Another shop may have been more convenient to family members but this Metarie Shop had reasonable prices and I will be happy to return. I was given a great deal actually for what could have been a multi day Billing. I really think they want to have your repeat business! Where some HD dealers leave ya wondering if they appreciate you being willing to patronize their place. read more

Had a fake Navy Seal named Mike work on my bike. He "replaced" the battery but it was dead two days later. Mike is also featured on youtube and facebook for stolen valor. No wonder he is so horrible at servicing bikes. read more

Not impressed overprice service overpriced motorcycles overpriced t-shirts the people inside come off with this attitude like they're doing you a favor to over charge you for everything. read more

I bought my third bike from them this week. There is no other dealship like this one. They went above to make my deal happen. Bishop and Taz are the best. I will be back in 2 years to purchase other one. Thanks again. read more

New Orleans Harley-Davidson - Motorcycle Dealers Near Me - Metairie, Louisiana

Great Harley dealership! They had a multitude of clearance items, lots of souvenir shirts, which is what we were after, and the staff was very friendly and helpful! I would definitely return here if I'm back in the area! read more

I rented a street glide here for a 3 day roadtrip, and couldn't be happier with everything. Tony was the man running the rental side of the business and was such an easy guy to work with. Offered to pick me up at the hotel, kept my luggage in the office, and is overall just an awesome guy. The bike was great and there were no worries about being nickeled and dimed for every mark or blemish that you didn't record before you rented the bike. Got some great tips for some good routes to take and had an amazing 3-day ride. Thanks! read more

I do want to say New Orleans HD and their Service center took very good care of me.... This is regarding Harley Davidson Corporate and I want everyone to know to beware when purchasing a new M8. I never thought I would be writing a review like this about my beloved Harley Davidson. They have really let me down and are not willing to admit to a known issue. I have owned a 2011 Ultra Limited and a 2014 Ultra limited. I traded up every time to enjoy the newest features. Both those bikes were very well built and had very few minor issues. I made a huge mistake in upgrading to a 2017 M8 Ultra Limited. Harley did not, but should have, disclosed that they have a huge oil consumption issue. Maybe something to the effect of "Oh BTW on the M8 engine Harley considers one-quart oil loss per every 1500 miles OK on a BRAND-NEW motorcycle!!!" Someone please name me another motor company that finds this acceptable? I definitely would not have upgraded had I known this... That is over 3.5 Quarts of LOST OIL in between oil changes.... UN-HEARD OF on a modern-day engine. Harley Should replace my engine with one that does not eat oil.... I have friends that have the M8 and 1 has the problem but not as bad 2 are loosing a smaller amount but saying it is within specs is HOGWASH... Pun Intended... BTW I am cancelling my HOG subscription too.... Shame On You. read more

I took a beginner motorcycle safety course here with Jerry and Mike. I started out knowing nothing and they patiently built up my knowledge not only about how to ride and "master" (as much as one can in two days) certain elements of the bike, but key safety and evasive techniques to stay as safe as possible on the road. The first two days were classroom and the following two were on the range in some very rainy, unsavory weather. Mike and Jerry (and Gerry with the camera) were calm, collected, and ever in good spirits (as far as I could tell) and challenged us every step of the way, while at the same time teaching us well enough that surmounting each next progression seemed more mental exercise than anything else. We rode the new Street 500 which is a great learning bike--powerful, responsive, yet manageable. In the actual dealership, while I did not buy a Harley motorcycle (I got something smaller elsewhere to learn on), I did get a helmet and gloves and my guy Elmo was really helpful and awesome. The bikes look great, we got a tour of the workshop area where the fixing happens, the people were all cool and passionate about their bikes, and nobody seemed too judgy about my being a total n00b. If you have no idea what you are doing, these guys are a solid bet. read more