June 1, 2023 - Regretfully, Cedar Ave Repair is CLOSED. It's been closed for a few weeks…read more I'm very sad to see it's gone. Wonderful service, wonderful people.

if you need an honest and efficient mechanic, you will absolutely find them here! I have been to a…read morefew different places around the twin cities and i've been astronomically over-quoted on repairs, competitively quoted without a good feeling that my car was in good hands, or told something was an issue when it was minor. As a female, I have felt 100% confident in Cedar Ave Repair. Their prices are super fair because the work speaks for itself. I am super grateful to have found this place, they've replaced my spark plugs, wheel bearings and even helped me with a windshield wiper motor issue. Coming here I feel the peace of mind about my vehicle that you search for whenever you have an unforeseen vehicle emergency or unexpected repair issue. Thank you for everything you guys do!!

I had my car towed to UI 12/30. I had the computer module replaced on my Saab for a second time at…read moreUI (first time 9/2023). I had to replace the computer because we are going to sell it and also a few other items...almost $2,100. I picked it up from their parking lot and the power steering is so tight I can hardly move the steering wheel To drive it onto the road. I drove it across the road to Holiday to see if I needed to buy power steering fluid as I had a 25 mile drive home. Power steering level good. I got to Plymouth and called the shop before they closed Tuesday night. John called Wednesday about 3pm. I asked if the mechanic drove it. He said yes around the neighborhood. Literally, steering was almost locked, front end sounds like a dinosaur yawning. A tense 25 miles home. How could this be missed post computer fix as they parked it in the lot? i could have had them either diagnose and fix the issue at UI (saving me a ride in rush hour downtown) or towed to my other mechanic in Eden Prairie. Friday it's being repaired in EP. It is most likely either a power steering pump or seal issue or possible cv joints. Frustrating.

I am going to post my complaint to the BBB, the owners response, and finally my rejection of his…read moreoffer to make good on this transaction. Judge for yourself, but I'm sharing my story so not one more customer is defrauded by this shop. Seriously. Be warned..... I brought my car in on 12/20/22 @ 8:30 am and advised Dana, 'I hear a grinding noise coming from the front end. It occurs when I accelerate and when I'm moving at all. I had the vehicle last serviced with Hoover Wheel in August and they replaced parts. I have the detailed work order of what they've already done and it's on the passenger seat.' She had me sign an estimate that showed $738 for a wheel bearing replacement, which I signed saying to her, 'I want the grinding noise to be fixed.' She said 'no problem, we'll get you taken care of.' Dana calls me around 4pm to tell me that I can pick it up. I arrive and the bill is $938.77. I paid it even though it was a lot more than originally quoted. I just wanted the noise gone and they said they could do it. I drive the car away and the grinding is even louder. I called and they didn't answer my call. The next day, I waited for a return call because I did leave a voicemail at 5:22 pm. No call back. I called her and said they didn't fix it. She said bring it back and we'll get it fixed. They charged me AGAIN for doing what I had asked in the first place! I was told that the drivers side wheel was hanging there by the owner. I asked how that was possible when I just paid $938 for that to be fixed. They fixed the WRONG SIDE OF MY CAR AND THEN CHARGED ME AGAIN FOR WORK THAT DIDN'T NEED TO BE DONE. I never signed anything agreeing to pay them extra to do the job correctly. This garage has scammed me! I'm out now $1913.25 on a repair that should have costed me less than $500! These people have to be stopped! I told the owner everything and he did not have any sympathy. He gave me $100 off the second bill. I was defrauded by this garage. I understand making a mistake but to blame me and then make me pay twice is outrageous! I want the second bill repaid to me because I shouldn't have had to pay for something that didn't need to be fixed. Again, there is serious fraud going on here and I'd like the BBB to investigate please!!! The owners response: Let me start by saying I am truly sorry about Daniel's experience. He wanted a wheel bearing replaced. We asked which bearing he wanted replaced, He replied "I believe it to be the front passenger side" (call file at 40 sec). Dropped off the car and gave us paperwork from another shop. He did not ask to have anything confirmed about the bearing. Told Daniel that if the hub needed to be replaced with the bearing it would be extra. Parts were replaced per request no diagnosis was performed. A new hire performed the work he did not test drive prior or after the work was completed. Our repair process states to drive before (if driveable) & after repairs. Tech is NOW aware that EVERY vehicle is to be test driven before and AFTER repairs. The 2nd day we looked at the driver side & found the nut was loose. We tightened the nut, the bearing still was noisy. We told Daniel how much it would be to replace the driver side bearing & hub. Finished repair test drove the noise was gone. At pickup he said it was a lot of $$. Gave a $100 discount. I gave him both bearings. I turned the passenger side bearing and said that it felt notchy. Called Daniel twice on 12/30/22 to resolve this. He didn't answer or call back. My solution is as follows. Bring the car back, I will provide a loaner. I will remove the passenger side bearing and install the old bearing. Document taking the new bearing and hub assembly off and installing his old bearing. If there is no noise I will reimburse him for the 1st repair. If there is still noise we can work something out for the passenger side bearing/hub assembly. I am not going to give Daniel the new bearing/hub for free. I need the parts so I can return them and be reimbursed by my supplier. I also want Daniel to take his review off Google and the BBB too since I am accommodating him. I am providing the recorded phone call file from 12/19/22 and a screenshot of the call log showing the times I called Daniel on 12/30/22. My response to the 'solution' offered: I no longer have faith in this business to handle absolutely anything with my car competently or honestly. I reject the 'accommodation' offered. It's simply insufficient. As far as removing my reviews; absolutely not. As a matter of fact, I have told everyone about the scam happening here. John, your response is unacceptable. I complained of a grinding noise. Your website falsely advertises it fixes grinding noises right the first time! Excuses is all you've offered. I will accept the labor costs if you're okay with my continued protest that I should not have had to pay twice. You and your staff are perpetrating fraud by falsely claiming you've done work you didn't do! You even admitted-see BBB

They had no problem replacing my left rear taillight. Also, the price was reasonable.read more

Honesty. Integrity and balanced advice. We had a car that needed some work and we got good…read moreadvice in what was need and was could be done. It was great to have help making the decisions.

I've been going to Phoenix for over 30 years, and have referred many friends who are as satisfied…read moreas I have been. Recently they did work on my BMW X3. They did a great job as usual. When I contacted the dealer to ask what they would charge for the same work, the Phoenix's price was a fraction of the dealer's estimate.

We have taken our cars to Phoenix for a number of years now and have always been happy with their…read moreeffort, honesty, and problem solving. Easy to drop off and quick turnaround.

Highly recommend!! I have nothing but good things to say about my experience with Bona pros. I…read moreworked to Tony in New Brighton. He was prompt to answer my questions and kept me informed throught the process. I felt like my vehicle was just as important as everyone else and you dont find that kind of service now a days. ​

I was in a bind and they saw me right away, got the minor, though super important, issue fixed…read morepromptly! I didn't get the service dude's name but he was very kind and I appreciated it so much! I'll be going back

Auto Repair Service went out of their way to help my son after his car broke down. They even stayed…read more making sure that his car arrived with the tow truck. I am very appreciative and will be returning for future service.

Very professional and honest with their work. I have been with them for over 14 years. Their…read moreservice is awesome

This place has a very good reputation with my neighbors. I went there to buy tires because of that…read more The price is high, but they seem to do a good job. Time will tell.

I called to make an appointment to get a tire taken off a car wheel and installed on s different…read morewheel to be put on the car. I was greeted and after getting the work order prepared I was told it should take no more than an hour. After 45 minutes my car was ready. The tire was installed on the new wheel and balanced and TPMS connected. The old wheel was placed in the trunk as requested. I was pleasantly surprised at the cost. Very reasonable.

This guy tried to convince me something was wrong with my car over the phone. I just wanted my…read morebattery changed and he was convinced it was a different "problem". It doesn't matter if it is a different problem if I still need my 4+ year old battery changed. He didn't care that it was old, he was convinced it was this other problem. He wouldn't even let me set up an appointment to get a new battery installed and instead referred me to youtube videos on this other problem that he was convinced my car had. Some of the worst customer service I have experienced and it was just over the phone. I couldn't imagine what it would be like in person. I would not go here.

We are not sure how this shop/guy gets any stars at all (unless those are friends and family). Is…read morenot in the shop after noon, basically hung up on me after finally calling back.