Joy is awesome, she was so busy today, but I never felt like I was being rushed. Great pedicure, manicure and complementary massage.

My new favorite nail place. I got the best, longest lasting gel manicure ever here. They were able to fit my mom & I in on a Thursday morning without an appointment so that was great. The massage chairs are amazing- always my favorite part of a pedicure. They do a thorough job on everything. I love that they do paraffin wax on your heels for even just a regular pedicure. They have a huge range of colors. The woman giving shoulder massages during your manicure did an excellent job! We've gone here twice already and we'll definitely be back. read more

New Ran Nail & Spa - Gel manicure! - Nail Salons Near Me - Trumbull, Connecticut

Worst pedicure I've ever had. Chipped by end of day and left the salon with even flakier dry toes.

I hate to write a bad review because the owner is the nicest person. But unfortunately, there are more cons than there are pros of getting your nails done at this place.. 9/10 times they really will do a nice job on your manicure. I've only had a pedicure here once a few years ago and it wasn't good/worth the price. So I couldn't tell you if anything has changed since. Here's the bad... First of all, their prices are ridiculous. $60 for UV gel and regular gel is only slightly less than that. Amber used to do my nails; she was very friendly and nice. She would also book my next appt while I was there. However, she left the salon and they failed to tell her clients ahead of time. When I went in for my next appt with her, I found out that day that she was no longer there, and they automatically put me with Jessie. Jessie did a pretty good job so I stuck with her. It was only a few weeks until I started to have bad experiences with her. She would book me for my next appt when I was there; I would make my appt for every 3 weeks. However, there were several times where I showed up for my appt and I see another client sitting in Jessie's chair. It was always that she either took a walk-in or had scheduled another client for the same time I was supposed to be there. And a few times they even told me "no you're next week". I always write my appts down in my calendar when I'm there so I don't forget, so it was not like I was showing up on the wrong dates. I could also obviously tell when it's been 3 weeks since I've gotten my nails done. It turns out, Jessie did not actually write me down in her schedule! I would be standing there, embarrassed, while the whole salon was staring at me. They also did this to me before an event I had to go to and I was furious because I needed my nails done that day, and they were almost unable to fit me in. There were also several times where I showed up for my appt with Jessie and I had to wait an extra 20 mins before she finally took me because she was finishing up someone else. This is extremely frustrating when you make an appt with someone 3 weeks in advance! Which brings me to my next point... She was also starting to take way too long to do manicures. Which is probably why I was having to wait 20 mins for her to finish someone else. I would literally be in the chair for an hour and half most times. A gel manicure should take no more than an hour max. I was noticing that 90% of the appt she was filing and buffing my nails. It was just taking way too much time. This got me so irritated because once she was done, she would rush me over to the counter to pay because her next client had been waiting a while already. It also seemed like she started becoming lazy on her service because I was leaving the salon bleeding with cuts all over my cuticles. Once I realized that going to my nail appt was becoming a dreaded thing, I knew it was time to stop going to this place. Getting your nails done shouldn't be stressful or feel like a burden. I'm still trying out other places, trying to find the best one, but honestly... I feel so much better now that I'm not going to Ran Nails anymore. Between the prices and the service.. overall, it's just not worth it. read more

I have been going there for 3 years + and I love this salon. I have a technician that I love but they are all wonderful. They are relaxed and helpful and treat you really well. the salon is very clean and I have never gotten an infection like I have in other salons. The gel manicures are the best I have ever gotten and they last a long time. they take pride in their work and want you to be happy. It's worth the extra money that you pay for this service. everyone is also happy to see you and the salon is lively and a happy place which is contagious!!! read more

They do fantastic work and they are respectful of your time. I make appointments and have done a walk in pedicure multiple times and have never had to wait more than 5 minutes. It's easily one of the best nail locations in this area read more

If I could leave 0 stars, I would. I went in for a pedicure and a gel fill manicure. The pedicure was half assed but fine. The gel fill manicure, done by Leah, was pathetic. She didn't even fill my nails but just filed them down and put nail glue on them "so they wouldn't lift", then put gel polish over them. Well guess what? They started lifting after a day, and chipping after less than 24 hours. I made an appointment for my services with Leah the day before, at a time that was decided by HER, and was told by Leah as she is doing this hack job "I don't have time to do a fill I have another customer" as if I myself were not a paying customer. I disgusted as I was charged full price for this shoddy job, and couldn't even go back to get it fixed because I live out of state. ZERO STARS!!!!! Do not waste your money or your time. read more

I love my New Ran family! I go get my nails done here every 2-3 weeks, faithfully. They do such a fabulous job. I live for the massages. Fell asleep at my pedi a few times lol. And the back massage while you get your mani? Whew. I ask for some funky designs and they are always excited to try them. They have a points program where you can get free services. Beyond beautiful nails, they also do eyebrow waxing, eyelash tinting/extensions. Can't say enough great things about this place. read more

New Ran Nail & Spa - Latest design - Nail Salons Near Me - Trumbull, Connecticut

This is my fourth or fifth time coming to this nail salon. Recently they've stopped taking temperatures and are allowing fully vaccinated persons to enter without a mask. I generally get a pedicure with gel polish. The service is excellent and each worker I've had has been efficient and kind. I have toenails that grow at a slight inward curve and I also can have excessive skin in my nail beds so I'm very particular about where I have my feet done. This time I opted for a reflexology foot massage and it was heavenly. They have an amazing selection of colors and services and I will continue to patronize this business. The thing I love about them is that they take appointments and I am always able to get a same day appointment. They are timely and professional. read more

New Ran Nail & Spa - Self care means keeping up with my pedicures - Nail Salons Near Me - Trumbull, Connecticut

I came here for a manicure and pedicure with my friend, and I loved it. The service was excellent. You must call and make an appointment and be ready to have your temperature taken at the door. I got a sea salt pedicure and it was great! The pedicure was about $40, but it was definitely worth it. I will be back. read more

New Ran Nail & Spa - Nail Salons Near Me - Trumbull, Connecticut

Avoid this place at all costs. I went in for a basic male manicure, and it was the worst experience I have ever had getting my nails cleaned up. I do not go to nail salons for color or designs, so it means that I go solely for the basic clean up and nail health. That is the most basic thing that can be done at a nail salon and any technician should be able to do this with no problem, but Jesse at New Ran nails in Trumbull, Connecticut is completely incompetent when it comes to nails. There was no soaking of the nails to make it easier to file and clean up the cuticles. Because it was not soaked Jesse made me bleed while I was getting my nails cleaned up. Jesse would also aggressively grab and bend my hand while doing the manicure. I asked if I could have a clear top coat to protect the nail from the beginning, but I had to ask for it another two times because she kept ignoring me. None of the nail techs in the salon had anyone was their hands which is something I have never seen or heard of. Once Jesse actually did put the clear top coat to protect my nails she did not put a base coat to help it adhere to the nail and the top coat had dust from the filing trapped under it and the thickness of the top coat was uneven. One side of some of my nails would have a puddle or top coat while the other side of the same nail barely had anything covering it. I also saw a woman take out the trash with her bare hands and then go directly to massaging another client with her same bare hands without washing them, which I think is pretty gross. At the end of my manicure I tried to tell another one of the workers about my issue with the top coat but he essentially ignored me and just slapped another layer of top coat on top which did nothing to remedy the issue. Also, I called from the parking lot to make sure that I did not need an appointment and that I could be seen immediately if I walked in, which I was told that I could. However, once I went in they made me and the other person I came in with wait over 30 minutes to be seen even though there were people free and open seat. Not to mention, people without appointments walked in after us and were seen before we were. This was the day before Easter and we were the only people that weren't greeted with a "Happy Easter!" and were engaged with conversation during our services. I am not sure if this is because we were the only Black people in the salon, but the service all around sucked. Even if it was race related and I was white, I still wouldn't even think about going back because their technique is absolutely awful and just made my nails worse. The top coat was chipped and peeling literally an hour after the service. I have never had a worse manicure than this. To top it all off when I was about to leave after paying one random nail technician turned to the person I came in with and essentially said something along the lines of how I didn't tip so they were supposed to tip on my behalf. I always tip the people that give me my services but Jesse was absolutely horrible and made me bleed so she did not deserve a tip. She drew blood and it is not a thing to tip your phlebotomist. This place is absolutely the worst and I hope nobody ever trusts them with their nails. You can find much better for much better prices with better staff, for better nails try: 1. Beautiful Nails in Stratford, Connecticut 2. Posh Nails in Darien or Westport, Connecticut 3. Pretty Nails in Stratford, Connecticut read more

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I went here to get my nails done for prom (before Covid-19). Not only was it overpriced, they forced me to leave and physically pushed me out of the door when my nails were still wet because they needed the space for other customers. I begged them to let my nails at least half dry (I was being very respectful) however they didn't care. I'm a very quiet person and never complain to businesses that provide a service, as I work in the food industry and know it's hard to deal with tough customers. As I was being pushed out, my nails were ruined on the front door as it was being closed behind me. I was in tears at this point and was too scared to go back in and have them fix my nails. The way I was treated was disgusting and unforgettable, I would never recommend this place to anyone. read more

Stopped here today to get my eyebrows waxed. only $8. Took me right away. (Actually they asked one of the patrons currently in the middle of getting a manicure if she would mind being put on hold for a moment while they quickly took me to a back room) Did a great job. Usually at other salons my eyes tear up, but not here. read more

Super bummed out! Took a chance and booked a pedicure on a Thursday afternoon. I had to wait 10 mins even with an appointment which was fine. I got into the chair and the man didn't fill the Basin with water but partially removed my dark purple polish. I figured he would go back and take the rest off when my feet soaked. Filled basin, barely scrubbed my feet. Applied some cuticle oil, filed my toes and started to paint them. I was trying to relax but it was very rushed. I was in and out of the chair in 7 minutes. The paint job was sloppy, I still gave him a nice tip. I noticed when I got outside how sloppy this pedi looked, I don't care to return. There are plenty of other places. I guess if you go here pay attention, good forbid you relax and you end up with a half done job. The massage from another employee was amazing though. read more

New Ran Nail & Spa - Purple polish wasn't fully removed - Nail Salons Near Me - Trumbull, Connecticut

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I got a UV Gel manicure by Tina and she did an amazing job creating a design based off a photo I showed her! High recommend going here. read more

New Ran Nail & Spa - UV Gel Manicure - Nail Salons Near Me - Trumbull, Connecticut

I asked for the spa pedicure, and, to my surprise, a man was assigned to me. This was my first time that a man had done a pedicure for me, so I was a little skeptical. . . His name was Jay, and he did a great job on my toes. The staff was courteous and friendly. I witnessed the foot sinks being sanitized very well. The overall ambiance was clean and organized. However, this nail salon does get crowded, so be prepared to wait. Also, because all the seats were occupied, the smell of nail polishes was strong and slightly irritating. The place needs better air circulation. read more

I was hesitant to try this place due to some of the negative reviews, and my feelings are mixed. I called in advance to determine if there would be a wait, and I was told there wouldn't be. I was immediately seated for my salt scrub pedi, and the gentleman did a good job. This pedi included massage and was very relaxing. My only wish was that instead of just the rectangular "stone" I should have spoken up to request the metal "grater" for callous removal. There was a short wait between the pedicure and manicure. I do agree with others who mentioned they felt rushed during the manicure, I did feel rushed. The nail technician did not soak or really soften my cuticles. She asked if I wanted my cuticles cut and I said yes. She did a pseudo pass with the metal cuticle pusher ( just touching nails and the cuticles), then proceeded to use the nail drill to remove my cuticles and scrape my nail bed, which was hot and painful. To me this was a "time saver" at the expense of the client. My nails had no gel or polish on them, and I have been told the drill should not be used like this on bare nails as it damages the nails and allows the polish to seep in. I was expecting a normal manual manicure with my cuticles soaked and softened and hand trimmed with nippers. She worked at lightning speed (probably due to customers waiting) making what should have been a relaxing continuation of the pedi experience in to a somewhat stressful and uncomfortable one. The nail technician commented that my cuticles were "hard" and inside I was thinking, well if you don't soak them or soften them, most cuticles will be hard. They had another staff member walking around and offering massages, which I did consent to, knowing it was an additional $15 charge. It was a good chair massage. Had I not had that massage, I would have felt even more negatively about the manicure. I understand that some people want to get in and out which is why many nail shops offer an "express" version of some services. But many people expect to feel more "pampered" or relaxed during the experience. For the manicure, I feel the use of the drill was not appropriate and they were trying very hard the "turn the chairs" as quickly as possible because this was most of the demand for walk-ins who were waiting. The gel manicure end result looked good, but I don't think it was worth the 100% dry removal of the cuticles and scraping of nail bed with the drill and the feeling of being "pushed" through. It was my first time so I didn't know to bring cash for tips and added them to my card. Including the $20 in tips, my bill was $105 for one of the upper level pedi choices and a gel manicure. If I ever went again, I would specify that I don't want the nail drill used for cuticle removal or nail bed preparation. They did not charge me for the chair massage, probably because of the way they did manicure. read more

Now my family and I used to go to Golden Q Nails but we heard of New Ran Nails & Spa and knew we had to try it out. When you first walk in the take your temperature, which I have not seen any other nail place do. If you get your toes down they sit you down and put some plastic in the bowl so that way it is much more sanitary. It also had plastic wrap all over the remote for the chair. Now if you are getting your nails done, the seat you at has these spinning chairs in a row with plastic in between every row which was very nice. There is also plastic in front of you and the manicurist. If I were you I would ask for Leah, she is so very nice to me and my mother. They even ask if you would like water which is very nice for a change. Now I have never been to the drying station but for what I see there aren't two chairs next to each other it is every other, so that is very nice. But one con about the place is that it is pricey so bring some extra cash with you. I would definitely recommend coming here. read more

I walked in and was greeted, I had some reservations because of the mixed reviews. Sat down and Annie the owner did my nailed I got the UV nails they were very expensive $65 not including tip. I was told they were strong and wouldn't fall off two days later two fell off. And my thumb started to hurt. After the two weeks all but three nail had fallen off and when my right thumb nail came off I went to the doctor and now have a nail fungus. I will NEVER go back EVER. I warn other not to go as well. Also all my nails now are very thin and soft. read more

New Ran Nail & Spa - Nail Salons Near Me - Trumbull, Connecticut

I've been here twice and had mixed experiences, but after last time I will never come back here. The first time I came, I got a gel manicure and the woman did a fantastic job. She paid attention to every little detail of my nails and sincerely cared how they came out, and did a great job! I thought this was going to be my favorite place to get my nails done and raved about it initially. The second time I came, I had a different woman for my gel manicure (I think her name was Tina) and she did a terrible job on my nails and was rude as well. Keep in mind I've worked customer service most of my life and I also am not usually too particular about my nails. But she rushed through them, painted outside my nail a couple times without fixing it, and left one of my nails filed unevenly. At the end of the manicure I gave her my card and told her to add $10 for a tip. She just stared at me for a couple seconds, and then goes "ok........so you'll tip for the massage with cash then?" I had gotten a quick massage from another woman who I did intend to tip, but Tina was incredibly rude about it and for a $35 gel manicure I thought a $10 tip was relatively generous, but apparently I was wrong! Additionally, they don't have too many options for gel nail colors, and after my last experience I can't bring myself to ever come back, so I'll be going elsewhere. read more

This was my first time here and it certainly won't be my last. The professionalism, friendliness, cleanliness, and efficiency is outstanding. I have had my nails gel manicures many times in many places but the experience here today was above and beyond. Lucky who provided me with a gel manicure, pedicure and eyebrow Waxing was excellent. I plan on trying to coordinate my visit to Trumbull to visit family with coming back and getting the services again. Thank you to all the staff as you provided professional and personal service. Thank you. read more

The best nail salon around. The owner Annie & staff are friendly. The massages are incredible. The prices aren't outrageous.

Went for the first time for a mani and pedi. The staff was extremely friendly and quick to greet me when I arrived. The salon was very clean and they have a great selection of colors. I opted for the regular pedicure, though I was presented with a menu of other options and add-on's. The pedicure was about 25 minutes and had a scrub, hot rock massage and lotion with massage. The manicure was great too - she cleaned and clipped my nails and asked if I wanted my cuticles trimmed rather than just doing so. another woman gave me a neck and shoulder massage during my manicure and then again while my nails were drying. Being new to the Trumbull area this may be my go to nail salon. As others arrived they were greeted by name and it was obvious that the staff and owners take great pride in their customer service. They also have extended massage services and waxing. Great salon! read more

Long wait. I don't like how my nails turned out and just felt like I was being pushed along. I will not be returning to this salon again.

I have been coming to Ran Nails for years. Leah does a wonderful French gel manicure, I get numerous comments on how great my nails look. I am always greeted warmly by everyone, Annie the owner (Joy moved overseas) always stops by to say hello & chat. I have been to several salons over the years & New Ran Nails is the best! Clean, friendly, accommodating & reasonable prices. read more

DO NOT GO HERE. SAVE YOUR MONEY. went for a regular gel manicure. the manicure cost $35 and LITERALLY chipped the next day. IT WAS GEL. seriously find somewhere else to go, you will be better off. read more

This is good place but the lady who did my nails demanded a tip before I left! But I was happy nails were good

Terrible! The owner (Annie) is so rude to her customers and more importantly, her employees. I was shocked by the way she spoke to people, including myself. She changes the prices frequently, as well. Find another place because this woman is just awful. read more

The worst pedicure ever. They don't really scrub the heel, take off the cuticle, or do a decent foot rub. Huge waste of time. The paint job was also inferior. Looked like I did it myself. read more

Extremely fair prices for the area! I'm used to cheap prices since there's atleast one nail salon on every block in Brooklyn, but grew up in Trumbull. Went for half a leg wax and she took her time, i didnt get any rashes like usual and any stray hair she got with tweezers. Highly recommend this salon. Feels like a high end salon without being expensive! read more

I love this nail salon! It's very clean, has fair prices, and Christin does the best manicure and UV gel--it's obvious that she's very experienced. So happy to have this in Trumbull center which is 5 minutes from my house. GSM Trumbull, ct read more

This review is based on my recent experience. I think this place is very clean a little overpriced. However, if you want designs this is not the place to come to because they are very basic in their work. This lady asked for a simple design the man doing her pedicure didn't know how to do it. The owner Joy started to do it. She also didn't know what she was doing and started huffing and puffing because the costumer wanted to get black design as well. Joy kept telling her that was an ugly color. The costumer never came to the place so I told her that this wasn't the place for designs and your the costumer you should get what you want. It took the third person to finally get the design right. That's ridiculous and Joy's attitude was unprofessional. read more

This nail and spa is absolutely amazing. I am a loyal costumer who goes every month to get my nails done and I can only say that when ever I go I get the best quality work every time. The pedicures are wonderful and couldn't get any better, as well as the manicures. I usually get gel and they are the best I've had in all 15 different nail places I've tried. Believe me when I say they are the best. If you go definitely say a big hi to the owner and outgoing Annie and if you're going to get a gel manicure definitely ask for Tina!!! read more

Have had good consistent service here and glad it's affordable and convenient. They take their time and are very courteous.

Walked in at 6:30pm for a Gel Manicure. They were busy but the woman who I presume was the owner asked if I had gel on, which I do and she said sorry they close at 7. There was no offer to make an appointment. She just said Bye. I won't go back. read more

Tina is the absolute best! Great salon and service!!! Ruth and gGabby give the best massages!

The worst pedicure ever. They don't really scrub the heel, taken off the cuticle, or do a decent foot rub. Huge waste of time. The paint job was also inferior. Looked like I did it myself. read more

After having gone to many salons in my town and surrounding towns, I have chosen to frequent Ran Nails for many reasons. Here they are: incredibly clean, high quality services, massage while getting nails done or waiting for nails to dry is the best I've ever had, consistent staff with the owner, Joy being really on top of things (her memory absolutely amazes me as she remembers every detail!), takes appointments, great hours (They are open 7 days a week!)... I can go on and on. Ran is fantastic. They can get very busy. I suggest you call ahead as to not be disappointed by presenting there and then being informed of a wait time. read more

Well, I was very disappointed with my experience. After removing my old powder manicure I was left with very thin nails, painfully thin :(. Also my pedicure was done very slappy.., the guy didn't even remove old cuticula and put a nail polish right on it... My biggest concern was that I didn't see any sterile instruments!!! Its a red flag for me... they just opened up the grey box with a solution and used thouse instruments. I would NEVER come back! read more

This is by far the best place to go to in the area. It has very reasonable prices for every service that is offered. This place provides excellent service, my nails always come out perfect, their manicurist and pedicurist are very meticulous: they make you feel very comfortable and at ease, they also do great waxing,and the free massage is great too!! Aside from reasonable prices, excellent service, this place is exceptionally CLEAN! That's a big deal for me always worried about catching some kind of fungus or something, but here everything is so clean, sanitized and very well organized, and very well managed! Overall very impressed and happy with this place and since I live very close it has become my spot, love it here. Hope my review was helpful. read more