I am a man and I had a pedicure and manicure done by and she was wonderful. I highly recommend.

If I could leave zero stars, I would. I felt very uncomfortable and upset with my experience here. I asked for Gel X, but the nail tech insisted on using buildable nails instead, saying she preferred them. I wanted a ballerina shape with pearls and a bow -- she was very confident but couldn't even draw a simple bow and refunded me for the design only. The bow fell off the next day, the polish looked cheap, and the nails started cracking. When I went back to fix two nails, she replaced all of them but couldn't even clean my cuticles properly. One nail has already broken again. They talk about you, making fun of you and making you feel uncomfortable while you're there. I shouldn't be scolded for asking for my nails to be fixed right. Would not recommend this place to anyone. read more

New Romantic Nails & Spa - I gave $90 on this set of nails - Nail Salons Near Me - Phoenix, Arizona

Been going to New Romantic Nail salon for over 9 years- always have been happy with all of the nail techs and service. Prices are reasonable and the team is very friendly. read more

First time visiting, and everyone was super sweet! They worked really fast, and had wonderful conversations. The gel pedicure & manicure I got was done wonderfully and with great precision. Cam on nhiều lắm! read more

Great experience plus i got more than I expected. I definitely will be back more often. Getting the mani and the pedi made my day. The staff also make you feel like family. read more

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This place has been consistently good, I've been coming here for several years. Only one time I've gotten a bad pedicure, but it was a young male that seemed inexperienced. I don't think he is there any longer. It's also clean and usually I can get in without a wait. read more

Had a dip manicure appointment with the male owner. Start: He cut my cuticles dry, which caused a lot of discomfort. I chose a baby pink color for my dip and noticed that the color of my nails were nude and see through. I asked him if he was going to do more coats and was told that was the color I selected. The dip on my nails is see through and there are many imperfections within the nails. My cuticles are also a mess. Based on how the nails look, the unwillingness to fix when he knew how unsatisfied I was and how long the dip manicure took, I will not be visiting again. read more

New Romantic Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

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Don't waste your relaxing experience or money!!! I got a gel manicure on Monday and they started chipping two days later(Wednesday)!! I came in to see if they would be able to repaint redo them and they refused and said it was my fault the nails were chipping. I've come here a few times before and my nails have never done this. The price is fair, but in the previous times I've been here the owner (the guy) is always making fun of or being passively rude to other customers! Good price for bad service and old nail polish. read more

New Romantic Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

LOVE JASMINE! Amazing service and such kind people. Showed a reference pic and she got it on the dot read more

New Romantic Nails & Spa - French tip acrylics - Nail Salons Near Me - Phoenix, Arizona

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I have been going to this nail salon for 10+ years now! i love this salon so much! amazing staff and great customer service! read more

New Romantic Nails & Spa - I asked and they delivered!!!! I loved the design idea and the way that it was personalized to me! - Nail Salons Near Me - Phoenix, Arizona

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First & Last time customer. Went in to get a full set and the nail tech was very rough on my natural nails, thin them out to the max, all the way to my skin that my nail began to bleed. Very friendly staff but doesn't make up for the poor service. I've gotten my nails done enough times to know the process and I was not happy with New Romantic Nail's services, skipped a few steps. Took them 3 nail techs to finish my nails, and it the long run they turned out beautiful, it's not precisely what I wanted since I wanted to different colors with a design, instead I got 1 color with design Which it looks amazing by the way. She did an amazing job with the deign. I wish I had a better first experience, but like I said I won't be back again. read more

New Romantic Nails & Spa - Filed my nails waaaay too thin that it made my natural nail bleed and it hurts sooooo much. - Nail Salons Near Me - Phoenix, Arizona

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Gave a huge tip b4 I looked at my nails well ... got home had crooked nails ... the older lady cut my cuticle and drew blood . I think as long as you dont get the older one... they do a good job . Need work on filing ... Update ...3 days laterr... all chipping off This was gel ! read more

Stay far away from this place . Smells like rotten eggs when you walk in, not sanitary and not sure if my tech was even licensed read more

They are amazing! They take their time and do a perfect job! Jocelyn and the team are great at what they do. They always do what I ask for. You also get a paraffin wax with a regular pedicure. I will be back again in a couple weeks! read more

New Romantic Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

I've never left a nail place loving my nails. I thought I was picky but when I saw my nails (I got the acrylic full set with a thin layer acrylic top and gel for my hands and feet) I was ecstatic! They went above and beyond making my nails look beautiful and the customer service was so sweet. Everyone was so kind and professional :) read more

New Romantic Nails & Spa - Full acrylic set (I requested thin layer) with gel top. - Nail Salons Near Me - Phoenix, Arizona

I came immediately after school and right before work and they did an amazing full set in 40 min and I was in and out before I even needed to go. I was worried on time and they excelled. Customer service was sweet and my nail tec really cared if I was okay with what she did. She did fantastic. read more

I was able to schedule a same day appointment with short notice. Love the BalletPink gel color! read more

New Romantic Nails & Spa - Gel Full set $42 - Nail Salons Near Me - Phoenix, Arizona

Being overcharged, super rude customer service, kind of sad since ive been coming here for years! The lady that did my pedi told me the color i chose was ugly! And kept on saying things to her coworkers when it was time to pay she completely changed her mood telling me nice things. Very sad because i really used to love read more

Amazing job! I always get the $32 gel manicure! The older gentleman that works there did a fantastic job and always does a fantastic job on my nails. Out of all the nail places in the valley I recommend this hidden gem! Thank you so much for The excellent service always. Kind faces and wonderful nail art always! read more

New Romantic Nails & Spa - 193! Beautiful! - Nail Salons Near Me - Phoenix, Arizona

First time going here and I was very pleased. My cousin recommended me this place since I've been to different nail salons and their work wasn't as good. The people here were super accommodating. I will definitely be back!! :) read more

New Romantic Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

Got there with an appointment and nearly took 30mins just to sit down. Took 45 minutes to just remove gel manicure. Long wait and my nails were poorly treated when removing the gel. There was still gel after leaving and remnants of the base coat. Don't waste your money, poor customer service. Waited so long then rushed out the door. I won't ever come back! read more

New Romantic Nails & Spa - Gel still on my nails and remnants of base coat. They made me wait to just rush the job. - Nail Salons Near Me - Phoenix, Arizona

While the staff was generally polite and the experience of my pedicure and manicure was relaxing, the paint job was terrible. I had a pedicure first, which seemed like it went well, then got my manicure next. I was waiting for it to dry when a guy who worked there told me it was dry and I could leave (he did my pedicure but not manicure). It didn't seem like enough time but I don't have the guts to say that so I paid and left. I was as careful as possible but smudged my still wet nail getting into my car. I thought about going right back in and asking them to fix it since they pushed me out, but again, wussed out and went home. I sat to let them dry further and then looked at my toes, which I had not touched at all in the slightest and was shocked. They were very smudged and when I touched a tiny corner they were still VERY wet and sticky over an hour after he'd finished. A picture of my pedicure is attached. It was disappointing because I enjoyed the pedicure up until I noticed the paint job at home and wished I had looked closer while there. The manicure would have been fine if I hadn't been kicked out while they were still wet. read more

New Romantic Nails & Spa - My pedicure, not touched at all. - Nail Salons Near Me - Phoenix, Arizona

I went here, because I was looking for someone to fix my nails. I was so pleasantly pleased with how my nails turned out. I will be sending my friends and family to this salon. I had The male nail tech but I can't remember his name, He was great. I wanted to get my nails done in the coffin shape but my nails were a little too short, The technician was able to file my nails to the shape that I had asked for, and they came out great. I will be going back there again and again. read more

New Romantic Nails & Spa - Awesome nails!!! - Nail Salons Near Me - Phoenix, Arizona

We loved this place.. the wait was awhile before we got our service. But they did a great job. read more

New Romantic Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

My poop is C had been there only an inch regularly but with a different owners . These owners took over a couple years ago.Great place ! Reasonably priced. Professional . Speedy service. I went For a pedicure pedicure. By the end I had got my pedicure and my eyebrows/lip waxed. read more

First and last time coming here said that a refill with regular polish was $18, even made an appointment with them and told them I wanted regular nail polish and they ended up charging me $30 and to top it off she was very rude when I said no to getting a pedicure or a brow wax. read more

They do an amazing job on my nails, I always leave happy and they do a better job then any nail salon in AZ that I've been to so far, which is A LOT. They make great suggestions and have a sense of taste unlike other nail salons where they don't care if it makes the customer unhappy. read more

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Never coming here again. Went with my girls to get pedicures and all 3 woman were on their phones and they all cut us.

I've been a customer for a couple of years. Their customer service is great! You can bring whatever design and they will do it. Don't have the color you are looking for? They will mix it for you. They really try to accommodate their customers however possible. Tiffany and Tish are fabulous! read more

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Im a creature of habit. So naturally, I was incredibly apprehensive about finding a reputable nail salon after I just moved to Phoenix from Tucson. I am very picky about my nails and we found the only nail salon that was open on Easter Sunday. We walked right in and were greeted immediately. While the staff wasnt exactly beaming with friendliness, we were accomodated pretty quickly. to make a long story short, the nail tech did exactly as I asked and I am pretty particular about my manis, but even through my odd and unconventional request she obliged. I have not experienced any lifting at all which is indicative of a job wel done. In addition, the nail tech did my eyebrows and they looked great. The price was reasonable too, I paid about $40 for a full set including eyebrow wax. I hear they do lash extensions also for $35.. I will have to try these on my next visit and folllow up. For now, this is my go-to nail salon in the city. Please bring cash, as the staff prefers gratuity in cash! read more

I love New Romantic Nails! The owners are the nicest people. Lu and Julie are the best too! The salon has a very zen and relaxed atmosphere. You won't want to go anywhere else after you've been here. read more

First time being here and my cousin and I loved it! They were fast and the nails still came out amazing! I'm always afraid of going to new places because i didn't know the name of what I usually get, and I explained it to the nail lady and she knew exactly what I wanted and did amazing!! Thank you so much ladies I'll be going here again! read more

My spa pedicure was great. Nice technician, good massage, and paraffin treatment. I requested a design which took a couple of tries but worked out in the end. I came on a Sunday and knew it would be busy but they seemed to get pretty overwhelmed and my nail technician left to start another persons pedicure before mine was done so another customer and I split the time of a different technician. A little frustrating but good outcome. I will be back. read more

Horrible experience. I went in on a weeknight about 40 min before close. I was the only customer. I was greeted and asked what I wanted. I was there for a pedi and gel mani. I was told to sit and because I was there late they immediately went to work on both my feet and hands at the same time. The tech working on my nails was super rushed. I even asked her 'are you in a hurry?' And she laughed and said well yeah! Wow. She cut many corners. Even just rinsing my hands w the pedi water after putting the cuticle oil on. Wha? I had to stop her from applying polish after that cuz my hands were still oily. That isn't going to work I told her. Left super disappointed. WONT BE BACK. plenty of other salons out there. read more

Great spot. Nails lasted a whole month with SNS, and the color options are endless! Ended up trying a new spot with my daughter 2 weeks ago and regretted that I didn't come here! After 2 weeks, my nails are all messed up and broken. Needless to say... I will definitely come back to this place for my SNS needs!!! Pedicures are also great here too! I don't remember names of people I used there but that goes to show they all do a good job! Can't wait to go in and have them fix the horrible work another nail salon did to me! read more

my friend and i came in for a last minute manicure & pedicure, kim did amazing on the manicure & was so so so sweet. tai did an excellent job on my pedicure & was very neat with the polish. his massage was the best ever, literally brain-melting. thank you guys so much!! pedicure was $28 & manicure was $17 :) read more

This is mine second time at this place. I was referred and came with a friend. Hadn't had a mani or pedi in a very long time! Lee & Bao are very careful with feet that tickle or are sensitive. The first time I got just a pedi. The hot paraffin wax feels bomb! Like new feet! Lol Altogether Lee, Bao & Julie are all very good, kind, careful & nice. The second time I came I got a pedi and a SNS natural dip mani. Julie did a great detailed job! There were new foot spas and chairs put in too! This place is a little cheaper then others I've found when price matching. read more

New Romantic Nails & Spa - SNS natural dip mani from Julie - Nail Salons Near Me - Phoenix, Arizona

I've been seeing Tina for almost 10 years! She's the best and I highly recommend. Many of my friends have come to try her and they too are obsessed. read more

I've been coming to this place for years.. unfortunately the past couple times I've gone it's been a bad experience. The prices go up each time. Gel polish not including acrylics costs about $30... I can go down the street for $12.00. The employees are slow. It took about 2 hours for them to do my nails. I will not be returning read more

This place is right across the street. Made an appointment for 430 was seen by 445. Quality is good, as well as professionalism. I would recommend this nail place. Pedicures range from $25 -$50. Manicured range from $15- $33. read more

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