I have used them for some time mainly because I am lazy and they were convenient. After bad service…read morea year ago, they apologized and delivered the garments they had failed to clean. Recently I had some garments for tailoring. I went into the change room as they asked, but midway through being pinned a man came in who wanted elbow patches on his sweater. The woman left me without apology or explanation and went and helped him! I said nothing and went to change into the next garment. I stepped out and the tailor and another assistant were finishing up with typing in clothes from clients who had left. I waited. A man then came in and the tailor served him - while ignoring me. The other woman went to the back. I waited. The first man left, and another man came in and again, the tailor served the new male customer. I waited and then said, "this is the second customer you have served while I am waiting." He arrogantly didn't even turn, she said nothing. I went in and changed. She came and tried to hug me. I said nothing and walked out. Awful, awful service at very high prices. I went down the road to an elderly couple who are wonderful tailors. Half the price and far better service and tailoring. I will never go back to Lewandos, overpriced, rude...

worst wash & fold ever! was told clothing would be ready next day. 24 hrs later I went to pickup my…read morewash which was not ready. two workers started folding my wash. Had to wait awhile. this was inconvenient. Also A chemical smelling cloth was folded in with my laundry. everything has a strong chemical odor . I will definitely NOT be back here with all the dry cleaners in Needham. I do not recommend this business .

The prayer shawl that I dropped off came back unacceptable. Not only were the stains still there,…read morebut new ones appeared. When I brought this to his attention, here are his answers; " It's old." (No it isn't") " I had sweat stains on it" ( that part of the shawl does not touch any place that sweats). He said he "washed it three times."Now I have other marks on my item that were not there previously. This was a horrible job and the customer service was non existent. No attempt to rectify the problem. Good luck if you use Royal Cleaners

So glad I found Royal Cleaners! I spilled red wine on my…read morenew camel colored Burberry wool blazer & was nearly in tears. I foolishly went on internet to see what to do. I poured water on the wine stain to dilute it. Then I had a big water AND a wine stain! I went on Yelp to find a good cleaners. Royal worked their magic & blazer looks new again! Fabio provided excellent customer service and bill was $11.50. I just can't recommend them enough. Thank you Royal Cleaners! (Maybe Il'll switch to white wine when I wear the fancy stuff )

FANTASTIC ~ Being…read morenew in town, I looked on Yelp (which goes without saying) and found New Season Cleaners and then looked on their website. I LOVE businesses which list their prices on their website, and they have a $10 off deal for first-time customers! I was hooked. The man at the counter - who I assume is also the owner - was incredibly nice and treated me as if we were old friends. Great deal for a women's suit and dress, and the buttons on the suit came back wrapped carefully... THAT is care! Located right next to the little Roche Bros and right across from the train station, so it is incredibly convenient to whatever you are doing.

Quick back story: I just moved to Needham from California. I had all my clothes dry cleaned before…read moreI left. The movers did a terrible job packing my clothes and I received them in wrinkled heaps. Literally every pair of pants and shirt that I owned needed to be redone. To make matters worse, my vehicle had not yet arrived in MA. I called New Season and even though it was Wed. (and they normally pick up/deliver on Tuesday) an amazingly courteous gentleman offered to come and pick up all my clothes and promised to have them back to me by Friday in time for me to fly back to CA for a week long business trip followed by a wedding over the weekend. Not only did they arrive on time, the shirts looked much better than I am used to. Not sure what kind of magic they use but every shirt looked brand new. Very professional operation here! I guess I have found my dry cleaner! They also do pick ups and returns in Needham every Tuesday and Friday at your house for Free!

Ummm, they must've had something against my jacket and tortured it b/c.... DAMN!…read more Paid to have jacket DRY CLEANED and instead it came back like it went to war inside a washing machine. To note- this jacket was in GREAT SHAPE- only worn it about 3/4 times. Not 1 visible issue. Now, every material on this jacket is ruined in its own way. - black coloring bled in multiple spots, there's dents around waist and wristbands and the suede is very dark brown in some places. Here are pictures

Asked for a white tuxedo shirt to be cleaned and pressed. Well they pressed it alright, pressed the…read moredirt right into it. Too bad they forget the cleaning part. My father has had issues with this place as well. I suppose I could give it another chance, but why bother? I now go to Chinney's across the street and have had 0 issues with them.

I must edit, as Aldrich Cleaners has corrected the problem. They offered to replace my silk blouse…read moreat COST ($88) and declined my offer to provide a catalogue as evidence. They took me at my word, and politely wrote out a check to cover the cost of the blouse. It took a few days for the manager to get around to it, but I got a phone call and was SO THRILLED. I'm still really wary of relying on cleaners to remove spots from silk though. Oh yeah...they do great alterations too! -------------------------------------------------------------------------------------- I used to go to Somerville Cleaners, which was amazing....but I moved and now go to Aldrich. I usually just take in pants / suits to be cleaned and pressed. I took in a silk blouse to be cleaned. There were too small spills (peasized or smaller). I now have silk blouse with a half dollar sized bleach spot and another bleach spot with the diameter of a softball. The color AND the texture of the fabric was damaged in both spots. When I picked up the clothing, they did not inform me that the blouse was damaged during the cleaning. I called, but they requested to see it. I'm taking it in this weekend, so we shall see. For now, I am less than pleased. If anyone knows any home remedies for cleaning SILK, let me know...because NOW I'm SO paranoid about letting anyone else ruin an $88 shirt.

I've been doing business with Aldrich cleaners for years but have noticed the prices increasing…read more Last week my husband dropped a jacket off to them to shorten the sleeves. When I looked at the sIip I almost fell down after seeing the price just under 50. Grant it the jacket had lining but it was a cut and hem. I had just had a conversation with friend that had her sleeves shorten which was removing the cuff cutting the sleeve and stitch cuff back on at a business in West. Roxbury where she paid under 20. I spoke to employee at Aldrich and she did not see interested or phased when I told her about the difference in price. Her words "I can do that for that price" My words , "Bye",

Dry cleaning service seems okay but I paid for a very simple hem on a dress. It fell out after only…read more a couple wears and hand washing. Brought it back- they made me pay the same price to do the hem again. Thought it was a fluke. Fell out a second time. Brought it back. They said a year had gone by and tried to charge me a third time for the same hem on the same dress. Do not recommend for any type of alterations, seems like a scam.

**10/23/15** went to another cleaner and they fixed my zipper for FREE and said it was an easy fix!…read moreQueen cleaners automatically said it was gonna be $40 bucks without even looking at it.....ill be reporting them to the bbb If I could give zero stars I WOULD!! Worst cleaners ever!! I brought a nice expensive suit in to get dry cleaned and got it returned to me RUINED!! It was blotchy looking and it had a rough patch like it was burnt on the iron. I plan on calling the bbb and putting in a complaint!

I can no longer recommend this place. It's been a year of going here on a weekly basis and I have…read morebeen consistently losing money in these machines (both washers & dryers). Sadly there isn't much recourse when you go there during their unmanned hours. I will be going to another laundromat from here on in since this one is no longer properly maintained.

Laundromat opens at 6am, but decided to have them do it. They open for drop off at 8:30a. I was…read morethere at 8:40a: "sorry very busy today can you pick up tomorrow?" I explained my flight left at 6am the next morning. She didn't hesitate, looked at my small load said, "ok". Told me 4p at closing but then a bit later got a text at 11a 'your laundry is ready for pick up. Very cool!

I had an unusual request. My husband recently had his foot and part of his calf amputated. His pant…read moreleg needs a zipper so he can open the pant leg from the bottom up. This gives him access to his prosthetic and makes it easier to get the pants on/off. I took the pants to Lee's Tailors and there were 2 women at the desk. I told them I needed a zipper in the pant leg and showed them where (inner seam). One of the women thought that was hysterically funny - not sure why. She laughed and laughed, and then went in the back. A bit disrespectful, but whatever. The other woman was nice and respectful, showed me what she would do and how much it would cost. The pants were ready 2 days later, and they're perfect. They collect payment up front, and give a ticket for picking up. They did a great job.

I came to Lee's Tailor for the first time as an adult after having my prom dress altered here as a…read moreteenager. I ordered a floor-length gown to wear to a wedding, which required hemming. I came in around 11 am on a weekday and was immediately greeted by the staff. The measurement process was quick and efficient. The staff had me pay up front and set a pick-up date, then I was on my way. I felt that the price was fair, especially having gotten similar alterations done at other tailors in the area. I told the team that I just needed the dress back within 3 weeks but they told me that it would be ready within 2-3 days! My dress was ready on the agreed-upon date and the hemming was well done on all layers. If you live near the Natick Mall and require any hemming work on your clothing, I would recommend checking out Lee's Tailor!