I have been using express pool service for many years now and I am very satisfied with their…read moreservice! I love the opening and closing crew! Very friendly and courteous. Always answers the phone and texts in a timely manner. Available all season should any issues arise. I will continue to use them for years to come!

Express pool service was amazing. They work through Holly Hill Pools on Staten Island. Why these…read moreguys are not on Yelp is beyond me but when I asked the owner replied "We have the Google!" For the evaluation prior tot he installation we were visited by of the owners who had come to our home and at the time the home we purchased had a pool filled with weeds, was not level, and needed a new liner and skimmer/filter hooked up. I never had a "real" pool prior, just an inflatable one that we bought at TRU years ago. The crew took their time cleaning out the debris, leveling the pool and making sure we were all set up for a summer of fun! They arrived promptly at 8:30 and were done by 11:45? maybe even 11:30. I could not be happier with the service they provided along with answering all of my questions by way of maintenance and upkeep. They also provide pool openings and closures as well.

Oh my goodness! I was freaking out about some broken pieces from the pipe system but the staff here…read morewere so helpful and encouraging. Set me up with what I needed and gave me instructions on how to work it. Im so grateful! Definitely not going anywhere else.

Watch out with the credit card extra charges in this store!…read more Today I went to Holly to get a Algaecide ($74) and for my surprise they added 3 dollars for credit card charges! I questioned the manager and he gave me some absurd excuse that "wasn't their policy" and that everyone gets charged everywhere. Come on, you have the deal with your card processing company and you are passing your original fees to your clients? If that's your deal at least be straight with us. So, I went to a different pool store to get other chemicals and used the same credit card and was not charged extra fees. I honestly think this is just greed and trying to grow their bottom of line on our backs! Not coming back here ever again!

Raphael knows his stuff and is well versed in different types of pools. One of the best things…read moreabout his pool company is the fact that he actually owns the business and doesn't sub out the work. Additionally, Raphael works just as hard as the men he hires! He is comparable on prices with other pool companies and is readily available via text or phone calls for questions. I didn't have to wait three days for a subcontractor to get back to me. He responds within a few mins to a couple hours!

Workers were courteous and got the job done. Came back often to check progress. Knowledgeable,…read morePrompt service. Highly recommend using Rafael.

This company is very difficult to get a hold of. They do not return calls. Once you do get a hold…read moreof them, you will have to call them back for a response to your issues. I was referred to this company last year 2024 for a liner install. After the installation I discovered lumps in the bottom of my pool. There was also something sharp sticking out from the bottom of the pool. When they installed the liner they did not apply sand. My pool is over 15 years old. They dug around my pool, made a mess of the dirt and the rocks around my pool and said I had to put it all back and clean it up. I called the company with my complaints about the lumps and the object sticking up from the liner. After some time someone came out to inspect. They took care of the object in the pool. I asked about the lumps in the pool and was told it was the straps, and they would let the office know. I called the office and was told what would have to be done and advised to wait till before closing the pool. I was told it would take at least two days to drain my pool. I explained to Maria that I didn't have what was needed to drain my pool and she said that someone would drop off a stronger pump to drain my pool. NEVER HAPPENED! I called several times after, left messages, and NOTHING! I closed my pool! Opened it this year 2025 and still no results. My pool was still not retaining water. I called and someone finally once again came out and claimed I didn't have the sand filter cap on tight. Pool still was draining water after that. I called the pool company that referred me and was told I had to deal with NJJ. Later the company that referred me to NJJ Pools, after continuing to complain, told me that I need to detect if there was any leaks. And referred me to another company. At that point I didn't feel like I should have spent anymore money. I had no issues with leaks or lumps in my pool before NJJ Pools worked on my pool. I called the owner of the company who referred me to NJJ Pools and explained the entire situation and he did his due diligence to help me. The results were there were no holes in the liner. The discovery was that the water was draining from the skimmer and return. I went to another company to have a new one installed and was told nothing was wrong with the old skimmer and return valve. There were no cracks or holes in the old skimmer or return valve. There was no evidence of water drainage outside of my pool. So the water had to be draining between the wall and liner. I called NJJ and was told the owner stated that my skimmer and return valve issues had nothing to do with the liner and no one was coming out to fix it. Which is not true they had to reattach the skimmer and return valve to the liner after they installed it. I then asked about the lumps in the bottom of my pool and was told, again no one was coming to fix it. I would not recommend this company to anyone, under any circumstances.

Booked appointment on Wednesday, had team out Thursday. Unfortunately weather did not agree, but…read morethey came next day Friday at 1:30 and by 5:30 had 1 foot of water in my newly lined pool. From time of arrival. Took out standing water (about 6") removed leaves form winter cover, removed winter cover, took off old pool liner (30 x 15) put up wall insulation, installed new skimmer and return, combed sand and remove ruts and rough spots, laid a newly purchased base liner, installed new pool liner and filled 1' of water. Ask for Oswaldo. He was great !!! Professional, knowledgeable, friendly and took his time. Use this place if you need their services. Outstanding!!!!

Love Love Love Pool Giant! The best pool company. Vinny is the best. He answers every call and is…read morealways there for you. He is very professional and knowledgeable. Use the Pool Giant! Very reliable and friendly.

The most reliable pool company. Vinny and his guys always do the best job. Forever grateful…read morecustomer .

We are first time owners of an above ground pool which was not properly closed by the prior owners…read more I chose this company because of the fabulous reviews by people like us that needed hand holding opening a pool. Our situation was worse then expected and Pool Bros lived up to their reputation walking us through each problem we had. The filter was broken, water was leaking when we tried to add water, parts were missing, and the cover had a hole. From David who told us exactly what we needed to purchase, to Chris the service tech and Dan who called to explain the situation, Pool Bros are miracle workers. Chris was cool calm and collected through the whole pool opening experience, assuring us it was going to be ok and he did, in fact, open the pool despite the multiple obstacles that he encountered. We are very happy!

My Pool never looked so good!! They're always on schedule and the pool water is crystal clear all…read moresummer. I recommend pool bros to anyone in the area looking for a pool company. They're the best!!!

I got a price from him in the fall of 2024. In March of 2025 I told him i wanted to do the pool…read more He went by and took the measurements again made sure that he knew everything he would need and told me he would do it. I realized it would be priced a little bit higher because it was a lot of damage done over the winter to the pool. I kept waiting and waiting and texting them about every 2 weeks till I find out when he would give me the final price and when he could do it. It's now the end of June and I had the pool ripped out because I was tired of playing The Game. Never trust this man, he's not a man of his word. Never use him that's all I can tell you. As more people use the internet guys like this won't have a business anymore.

I have no idea where the bad reviews for Erwin are coming from! He responded quickly (within 24…read morehours) to my request, and was able to come to my house to look for a leak within a day. He immediately found the leak and was back again within a few days to fix it (in the middle of the pool opening rush!). The fix worked, the price was reasonable, and he was very professional in our dealings. I would recommend him to anyone with a pool leak problem!

We had to pleasure of using J & J Pool Service to remodel our pool in 2019. They did a fabulous…read morejob and the price was right! Great guys. Highly recommend them.

We recently installed a 12x24 pool with a custom sundeck. We chose J&J Pools because of their…read morereputation in the area. Richie guided us the whole way and overdelivered. I couldn't be more happier with the professionalism and service. Highly recommended!