I love Jessica! She is personable and so professional! I always get great service from the front…read morestaff as well!

The facility is clean and everyone has always been nice but what in the world is going on over…read morethere to cause such crazy turnover? I get my eyebrows waxed every 8 weeks and every time I go back, the waxer I used has left... Something is off... I won't be renewing my wax pass for this reason.

Efficiently handles clients. Listens to your needs and provides excellent customer service. So…read morefriendly and a nice shop. I'm requested eyebrow threading and tinting. Inexpensive and excellent quality work. So happy with results and cannot wait to go back.

Uneven eyebrows!…read more Terrible service. I told the main lady to just clean and she changed my eyebrow shape and left my eyebrows uneven. I will not be coming back.

I've been getting professionally waxed for fifteen years. I've had great waxers, fast waxers, and…read morewaxers with an incredible vibe. It's very special when you get a waxer that is all of these. Denise was warm and trustworthy. She did a fantastic job. I will be returning. If you're new to waxing she would be so clutch for you. She was constantly checking in during the entire procedure. Look no further.

Can't say enough positive things about Denise and Black Cat Wax. Very clean facility and very…read morefriendly service.

This was my first visit to this salon and it worked out really well. I met with Tam for an initial…read moreconsultation for a haircut. He explained the process thoroughly and what would work best for me. My hair was dry and damaged from the flat iron but he removed most of the damaged parts from the hair and it looks so much healthier now. Tam and the rest of the staff were friendly, professional and accommodating. I am extremely happy with the services and recommend the salon and Tam to others.

Kelly I can't thank you enough! You are an amazing nail artist. You just made my thanksgiving a…read morelittle more happier Amazing job! Thx again! Xoxo Bea

I left disappointed after my spa pedicure. A service advertised as 1 hr and 15 mins was only 40-45…read moreminutes. Holly was friendly enough, but I definitely overpaid for a basic pedicure. I give two stars for a clean, private space and easy parking. Anyone wishing for a truly spa pedicure, I would not recommend. You'd be better off at a regular nail salon.

Absolutely amazing so much so I am now driving over two hours to see her on a daily basis. I've…read morebeen getting my nails done for over 15 years and I have never experienced the pampering or the professionalism. Her facility is beyond gorgeous. It's very modern and clean. Holly is the best nail technician I've ever had. She does things in her process that I've never seen any other technician do. SHE CARES & takes the time to make sure you're getting what you came for. I would highly recommend anyone coming here.

I first had a consultation and Mindi listened to everything I said. I came here for a perm with…read moreMindi and she did not disappoint. I love my hair.

Love my new me! Atmosphere…read more Friendly/approachable Scheduling and waiting time Quality and service I highly recommend this place specially to my stylist Jerrica. Thank you and looking forward to my next appointment in the future.

Esthetics by Elle- Superb as usual! Her attention to detail, technique's and my personal needs are…read morealways at the upmost priority and executed with integrity! You're in great hands with Elle!

Elle is a legit phenom! I was terrified of getting waxed (you can guess where) for the first time…read moreand she made the entire experience extraordinarily pleasant. All of my girlfriends had nightmare experiences getting waxed at other places, which only added to my terror going in. Elle talked me through the whole process, set me up for success, and ensured I understood how to take care of my skin afterwards. It's clear that Elle is not only a master practitioner, but she cares deeply about her clients. After the waxing she gave my "honey pot" a full vajacial, and I left with products to take care of the area afterwards. Side note: her skin is FLAWLESS. I'm going to be seeing her for skin treatments (face this time). So happy to support someone with her talent, work ethic, and beautiful spirit. Go to see her immediately. You will be glad you did.

When a flier says that you get a free wax on your first visit, you go ahead and try it out. And I'm…read moreso glad I did. I've been looking for a promising wax center for a long time, and I haven't found any as good as Shobha, another facility that visit frequently (unfortunately they don't have any NoVa locations). So when I'm finally hearing about this place, I went ahead and give it a try. Before we go into the waxy details, can I just say that the facility is VERY European? I'm talking about arch walkways, brick wallpaper. I mean, they did say that the technology was created in France, thus the name, just didn't expect the facility to also follow the design. A pleasant surprise. Now, finally, onto the sans-pain waxy details. They use this "comfort" wax that promises minimal pain since the wax doesn't adhere to your skin. They start with cleaning your area, then apply the oil to avoid the wax to attach to your skin, then the wax itself. The wax hardens quite quickly, and it's dark blue! When pulled, barely any pain. I was in awe. WHAT IS THIS SORCERY? I mean, very very minimal pain. And it took the majority of my hairs out. And mind you, I have thicker hair that I had to shave (unfortunately) during the past 2 months. Terrible mistake on my part, but quickly solved by the technician. Bought the underarm package right away because holy crap, it's a good deal. I mean, quality waxing for under $15/session is sort of ... unheard of. I'm actually looking forward to my next wax. Can you ever say that about waxing? Seriously, I can't wait to get my next wax. In fact, I'll be brave and will go for areas I haven't touched before. Oh yes, we're going there.

Here I go trying to give this location another chance. And I'm even more blown than I was the last…read moretime! I go in for a wax I booked and they don't recognize my passes yet again and I have to go the location that I bought them from. I never had this issue with any of the other the European Wax Centers. I won't be back I'm done. Terrible service - I caution anyone to visit this location and also buying any wax passes. I have had such a nightmare with these passes. Seems like they can't keep up with the technology ; as old passes aren't updated to the new technology. I was so looking forward to getting waxed tonight and so disappointed. Don't believe the hype about the passes.

Kay has been my go-to for waxes in NoVa for a few years now. I live in Chicago but am always so…read morehappy when I'm in the area and am able to book with her. She is the best at what she does and is one of the kindest people you'll ever meet. Her salon is clean, relaxing and accessible. Please don't hesitate to book her for any services!

Kay is AMAZING!!! Her facility is beautiful, clean, and brand new. She has the sweetest personality…read moreever. First time sugaring and it has been years since I got a wax but Kay makes the entire experience so comfortable. She makes her own organic sugar (sugar, lemon, water) and I had no irritation after even with my sensitive skin. I've already booked for my 2nd appointment. She also has great availability. You won't be disappointed!

I had such an amazing experience! Gigi was incredibly talented, detail-oriented, and made sure…read moreeverything was perfect from start to finish. The shape, color, and design was stunning. The salon was clean, relaxing, and very welcoming. Super happy with the results--definitely coming back!

I don't wanted to get my nails done with my friend and we walked up to the building at 7:15 and…read morelights off door locked with the open sign still on. Their door said they were open until 8 and I am VERY disappointed they lied about their hours.