Long time client of EWC - Gainesville. Tried a new waxer, Appu…read more Appu was thorough, gentle, had wonderful manners and excellent customer service skills. I will definitely be scheduling with her again!

The facility is clean and everyone has always been nice but what in the world is going on over…read morethere to cause such crazy turnover? I get my eyebrows waxed every 8 weeks and every time I go back, the waxer I used has left... Something is off... I won't be renewing my wax pass for this reason.

Efficiently handles clients. Listens to your needs and provides excellent customer service. So…read morefriendly and a nice shop. I'm requested eyebrow threading and tinting. Inexpensive and excellent quality work. So happy with results and cannot wait to go back.

Uneven eyebrows!…read more Terrible service. I told the main lady to just clean and she changed my eyebrow shape and left my eyebrows uneven. I will not be coming back.

Always great service. I've had my eyelashes tinted and permed twice and they always look amazing…read more It can be as natural or as dramatic as you want! And it lasts for about 6 weeks - so absolutely worth the time & cost. I'll be going back again when my lashes droop. :)

Sadly, I will not be returning. My appointment started off lovely--until I asked the waxer to clean…read moreup my brows. She ripped off a chunk of wax and immediately blurted out, "Oh my gosh, I'm so sorry!" Sorry for what, exactly? For ripping off half my eyebrow. Instead of trying to fix her mistake or even out the other side, she rushed off to the front desk and left me sitting there. I walked out with two uneven brows, one missing a huge chunk--and as compensation, they knocked $5 off my total. $5. For an eyebrow I'll be filling in and waiting weeks to grow back. Not what I paid for, and not okay.

Tracy saved my hair!!…read more I came in with a disastrous haircut and color and Tracy was able to put it all right. One side of my hair was longer than the other, the color was this terrible orange/reddish brown (not even remotely what I had asked for with the other salon) and I didn't know what to do. A coworker referred me to Presley Laurent so I called in desperation. They were able to get me in the same day and managed to salvage my haircut and color, and I was so thankful that they were able to help me. Tracy did a great job of fixing the mistakes of the previous salon and I left feeling so much better than I did coming in. Thank you!

This was my first visit to this salon and it worked out really well. I met with Tam for an initial…read moreconsultation for a haircut. He explained the process thoroughly and what would work best for me. My hair was dry and damaged from the flat iron but he removed most of the damaged parts from the hair and it looks so much healthier now. Tam and the rest of the staff were friendly, professional and accommodating. I am extremely happy with the services and recommend the salon and Tam to others.

Absolutely amazing so much so I am now driving over two hours to see her on a daily basis. I've…read morebeen getting my nails done for over 15 years and I have never experienced the pampering or the professionalism. Her facility is beyond gorgeous. It's very modern and clean. Holly is the best nail technician I've ever had. She does things in her process that I've never seen any other technician do. SHE CARES & takes the time to make sure you're getting what you came for. I would highly recommend anyone coming here.

I left disappointed after my spa pedicure. A service advertised as 1 hr and 15 mins was only 40-45…read moreminutes. Holly was friendly enough, but I definitely overpaid for a basic pedicure. I give two stars for a clean, private space and easy parking. Anyone wishing for a truly spa pedicure, I would not recommend. You'd be better off at a regular nail salon.

Love my new me! Atmosphere…read more Friendly/approachable Scheduling and waiting time Quality and service I highly recommend this place specially to my stylist Jerrica. Thank you and looking forward to my next appointment in the future.

I first had a consultation and Mindi listened to everything I said. I came here for a perm with…read moreMindi and she did not disappoint. I love my hair.

Esthetics by Elle- Superb as usual! Her attention to detail, technique's and my personal needs are…read morealways at the upmost priority and executed with integrity! You're in great hands with Elle!

Elle is a legit phenom! I was terrified of getting waxed (you can guess where) for the first time…read moreand she made the entire experience extraordinarily pleasant. All of my girlfriends had nightmare experiences getting waxed at other places, which only added to my terror going in. Elle talked me through the whole process, set me up for success, and ensured I understood how to take care of my skin afterwards. It's clear that Elle is not only a master practitioner, but she cares deeply about her clients. After the waxing she gave my "honey pot" a full vajacial, and I left with products to take care of the area afterwards. Side note: her skin is FLAWLESS. I'm going to be seeing her for skin treatments (face this time). So happy to support someone with her talent, work ethic, and beautiful spirit. Go to see her immediately. You will be glad you did.

Here I go trying to give this location another chance. And I'm even more blown than I was the last…read moretime! I go in for a wax I booked and they don't recognize my passes yet again and I have to go the location that I bought them from. I never had this issue with any of the other the European Wax Centers. I won't be back I'm done. Terrible service - I caution anyone to visit this location and also buying any wax passes. I have had such a nightmare with these passes. Seems like they can't keep up with the technology ; as old passes aren't updated to the new technology. I was so looking forward to getting waxed tonight and so disappointed. Don't believe the hype about the passes.

I came here two times now, and both experiences have been great, Lauren who works front desk is so…read morekind and caring, and always in a positive mood, Jordan the waxer is great, I will be coming back here again, anyone new has who has not tried this location, definitely give it a try you wont be disappointed.

Kay has been my go-to for waxes in NoVa for a few years now. I live in Chicago but am always so…read morehappy when I'm in the area and am able to book with her. She is the best at what she does and is one of the kindest people you'll ever meet. Her salon is clean, relaxing and accessible. Please don't hesitate to book her for any services!

Kay is AMAZING!!! Her facility is beautiful, clean, and brand new. She has the sweetest personality…read moreever. First time sugaring and it has been years since I got a wax but Kay makes the entire experience so comfortable. She makes her own organic sugar (sugar, lemon, water) and I had no irritation after even with my sensitive skin. I've already booked for my 2nd appointment. She also has great availability. You won't be disappointed!

Lynn is a true professional. I wish they had an award for hair removal (maybe called the Waxies??)…read more She would win for Best Brazilian for sure. You might think her prices are high if you have never gotten waxed before. Like me, you might be tempted to get a coupon for someplace you don't know. Look, you get what you pay for. Lynn is meticulous and thorough. Her place is clean, hygienic, and private. She is warm and friendly and makes you forget you are getting your hair ripped out. With the job she does, it's worth a "brazillion" dollars!

I have been coming here since May 2022 and continue to come back. I absolutely love Lynn and the…read moreresults! I originally found this place due to being a bit scared to get hot wax done and wanting something more natural and pain free. Well I can attest that that is exactly what Pure Sugar Wax is, natural and considerably less pain full! There is always some discomfort as most things with waxing are but when I tell you it's SO WORTH IT, it really is and I will continue to support Pure Sugar Wax