I am writing this review in response to the owner's way of handling our issue. My wife and I…read morebrought in our comforter to get it dry cleaned. As first-time customers, we decided to trust Green Leaf Cleaners because the owner was very confident and experienced in his work. We disclosed that the comforter required delicate care, as it was made with silk, to which he stated he handles delicate materials all the time. To our surprise, after we had picked up the item and brought it home, we inspected three holes about one inch long on certain areas of the cover where there were "flowers" stitched on, as well as several smaller sized holes. I understand that as a business owner, you must protect yourself by not admitting fault when we brought to your attention that your machines may have caused damage to our item. We could have demanded the current market value of the comforter as compensation, which is $500, but chose not to. Instead of taking accountability, you denied our allegations and instead offered to repair the holes as a "courtesy" because we showed up as first-time customers, as if you were doing us a favor. With our intention of showing you the damage, not only the big holes but also the smaller-sized ones, you portrayed a negative attitude by chuckling and shaking your head when we were pointing out the small holes. With that behavior, we believed that we couldn't entrust you to repair our comforter anymore. We appreciate that in the end you agreed to give us a partial refund of $50. However, you first said that (1) you didn't have cash and (2) you needed to contact the credit card company to issue the refund, as you didn't know how to, therefore asking us to return in a day or two. We asked for it in writing for reassurance. I suppose you didn't like the idea because you ended up handing us $50 in cash. I have respect for what you do as a small business owner, working tirelessly on so many items every day. It's not easy work, and I can tell you take pride in what you do. However, I suggest that you work on your integrity and take personal responsibility, having money-back guaranteed policies for your business, and most importantly evaluating your empathy and customer service. To customers out there: take pictures of your item before you bring it to this business, and be prepared that they will only partially compensate if your item incurs damages.

Last year, I brought my Burberry hoodie to Green Live Cleaners. When I went to pick it up, they…read morecouldn't find it and kept delaying for more than three weeks. When it finally came to discussing compensation, the owner said they would only pay $100-200. This is outrageous, considering the hoodie cost me over $900. Instead of taking responsibility, the owner even threatened to call the police on me, saying I was "disturbing" their business, when all I wanted was a fair solution. Since they refused to resolve it, I filed a Small Claims Court case. Nearly a year later, the judge ruled in my favor and awarded me the compensation I deserved. This whole experience was extremely stressful and unprofessional. If you ever face a similar situation, don't be afraid to stand up for yourself--take it to Small Claims Court and let the law protect your rights. Avoid this place at all costs.

UPDATE: The owner was able to help and responded quickly to figure out a solution. Very helpful…read more The mystery solved, it wasn't an employee leaving it was a customer and doors lock automatically at closing time. I'm a single mom, barely able to afford washing laundry and tonight I had my whole families load of clothing locked inside the laundromat because when I arrived at 9:58pm (before they are supposed to close), I found the laundromat locked, with lights and tvs still on and the open sign still on. When I pulled up right about 9:58pm, there was a woman who I assumed, and looked like a customer coming out with her clothes and seemed to simply be closing the door behind her. She was in pajamas so I didnt think she was the owner or affiliated with closing the store. I discovered that no one else was inside the laundromat closing it up

I brought my area rug and runners to be washed in their XL machines and why have I not done this…read moresooner?! It was so easy and was about $10 a load. You can also pay with credit card directly on the machine.

Clean, well-functioning machines. Ample parking. Change machine works fine. Time to re-stock some…read moredetergent; otherwise a-ok.

They are nothing short of amazing. Kind friend I and take customer service to an next level. They…read moreare an amazing place to have your clothing, dry clean I will be going there and suggested you do the same

Came by to wash a blanket and some sheets this past weekend. The place was clean and not crowded,…read morewith ample parking out front. They offer food and drink vending machines, a powder soap dispenser (various laundry detergent brands in individual boxes for single loads), and a change machine to get quarters. I appreciate that they accept credit cards on site, but one of the washing machines wouldn't take my visa card when I swiped it (multiple tries) nor do the machines allow you to tap your card, so I moved my stuff to a different washer. Unfortunately I had used the last of my detergent on the nonworking machine, so I had to purchase from the facility's soap dispenser, an extra cost I wasn't happy about (just a dollar, but still an inconvenience). With the dryers that accept credit cards, I couldn't find a way to select longer than 25 minutes without having to swipe and pay multiple times. My overall experience was fine otherwise.

Mold in the washers where you put the soap. If there is mold somewhere where you can easily see and…read moreclean imagine where you can't see

Complete Cleaners is a great dry cleaner. The staff are super friendly, professional, and always…read moremake you feel welcome. My clothes always come back spotless, perfectly pressed, and never with that harsh chemical smell. Turnaround is quick, prices are fair, and they've even helped me out with last-minute requests more than once. It's rare to find a business this reliable and consistent -- definitely recommend!

Complete cleaners was responsive over the phone and agreed to take my suits. Price to clean was…read morecompetitive $30 per suit. I requested two suits to be dry cleaned. Received my clean suit 5 days later as agreed upon.

I adore the couple who run this shop. They're so sweet and attentive. When I have a lot of items to…read morepickup, the husband always helps me bring them out to my car. Both my partner and I have our uniforms cleaned and pressed here and they turn out perfect every single time. I recently brought in a trench coat that I'd thrifted from Japan, and I did not realize that it had a lose seam and one lose button - they showed me what needed mending and fixed it for me! We'll be loyal customers for the foreseeable future.

The lady stained my pants and refuses to own up to it. I took BRAND NEW pants in to be hemmed and…read morethey RUINED my pants and won't tell me what they got on it so I can even try to wash it out. She offered to dry clean (but not in time for me to wear them on my first day of my new job) but I've never known dry cleaning to get stains out. Ever. And if she thought it would why not just do it before you return them to me? I will be taking them to small claims court. ZERO STARS!!!!!

I really love this laundromat because it's always clean and comfortable. The owner changed the last…read morewash time to 10:30pm recently, this is very convenient for people who get off work late.

Open late is why I'm here!! Last wash is at 10:30pm everywhere else it's at 8:30pm no quarters only…read morecard :)

FOR YOUR CONVENIENCE! It is DOLLAR COINS ONLY! They do have a change machine if you need it. Dollar…read morecoins can be used anywhere if you have any leftover. I have my moments with this laundromat. There has been times with inconsiderate people leaving their laundry in the machines for too long. There aren't enough 3x machines so you're forced to separate loads or spend extra with hella room. I haven't found a time when nearly all available unless it's near closing or it is first thing in the morning. Definitely not coming here on a weekend again, craziness. It's not their fault but the parking here is terrible & people don't know how to park making it impossible.

for context: I washed allllllll of my linens towels and couch blankets the same I have done the…read morelast year I have been coming to this laundry mat. I was there early in the morning to do my clothes then came back around 5ish to do my linens. I put all of my items in the large $11 washer (as I do every single time as long as one is available). Then I do to dry and spilt it all up (again as I do every time) linens and blankets in one drye, towels in another and my couch blankets (for my dog) in a third dryer. I started the linens and put enough time on high for 1 hour $3 (again as I do and have done every single time I have ever washed and dried my items) then move to fill the other dryers. Then I noticed dryer 110 ( dryer with my linens) was not spinning. So I had to take all my blankets out and put them in about her dryer, 116 which was making a lice but spinning so I thought nothing of it. And ran to do an errand. By the time I got back on of my SILK pillow cases was stuck in something at the top of the door. I got it loose and pulled all of my linens out to start folding them I noticed every single one of my SILK pillow cases was snagged and had holes in them. This was NOT the case before. I immediately called and sent photos to the manager. She did not answer my call and did not return my call until the next day while I was at work and could not take her call until I called her back. All she is trying to make right is giving my $3 and will not reimburse me for my pillow cases that her dryers ruined!!!!!! instead she is trying to tell me what I did wrong when I did the same exact thing I have done every single time I wash anything. She is then trying to tell me I didn't send her proof of the pillow case stuck in the door, i sent her three pictures of my pillow cases. She can look on the security camera for validation on the stucco pillow case but I have a feeling she won't. she also tries to tell me that she checked the dryers and nothing got stuck, well how do I know she didn't just throw one towel in there to check and not the equivalent to what I had drying in there. The money I spent on the silk pillow cases is no where in comparison to what silk pillow cases really cost, I got them for $20 each pack. She still will not provide an offer or negotiate something right for the damages to my silk pillow cases due to her dryer. This isn't even the biggest laundry mat, and washers and dryers are always out of order!!!!

I first came here about 4 years ago to have my wedding dress cleaned, and they did an amazing job…read more I recently came back again, and I'm just as impressed. They worked so fast to fix 3 of my clothing pieces, and everything came out perfect. I'm petite, and they were able to tailor my overalls to fit me like a glove, seriously, they look so good now. They also fixed one of my jackets at the waist, and the fit is now exactly how I wanted it. The quality of the work is incredible. The stitching looks so professional that you can't even tell anything was altered. Jennifer helped us, and she was amazing, super kind and helpful throughout the process. Highly recommend this place!

Complete Cleaners is not what it used to be. Since the change in management, the service has become…read moreunfriendly and unaccommodating. I had two pairs of pants tailored incorrectly. When I asked if they could fix the mistake, I was told I would need to pay again. Under the previous ownership, they would correct errors at no additional cost--so this felt like a big step down in customer service. Another issue is that they now require payment upfront. This makes it difficult to address problems after the fact, since you've already paid regardless of the outcome. The overall experience has also declined. Instead of returning items neatly steamed on hangers with protective covering, they now hand them back folded in a paper bag. It feels rushed and lacks the care they used to provide. Overall, the new management seems to prioritize process over customer satisfaction. Unfortunately, I won't be returning and cannot recommend this place.

I came in looking to get a bridesmaids dress altered. I got changed in the back, stood on a…read moreplatform in their shop and was able to get measured quickly. They have a pair of 3-4 inch heels to give you an idea of how much you need removed, but you should bring your own shoes if you have them ready. Needed about 3 inches off the bottom since it was too long and costed $50. A little higher than what I expected but the results are great, very clean stitching, can barely tell it was altered in the first place. It was ready in a couple of weeks. Thank you!

I've never done dry cleaning before so to do this in a city where I just moved to and not my…read morehometown. I didn't know where to look. (Also you do not need to bring the hangers with them, they end up giving you some sturdy ones at pick up) After a bunch of research this was the closest I could find that I felt was right and sometimes you gotta trust your gut. I took my suit and blazer in for a clean on a Tuesday and was quoted to come back on Friday. Luckily I didn't need it right away but that should give y'all an idea of how long it could take. The kind man helped me and made it seamless and easy. Picked up my stuff Friday afternoon and it was a lady this time who was soft spoken and also helped me with my questions such as alternations as I need to do that at a later time. Overall I'd come back again and hopefully get my suit altered too to see how their quality is