UPDATE: The owner was able to help and responded quickly to figure out a solution. Very helpful. The mystery solved, it wasn't an employee leaving it was a customer and doors lock automatically at closing time. I'm a single mom, barely able to afford washing laundry and tonight I had my whole families load of clothing locked inside the laundromat because when I arrived at 9:58pm (before they are supposed to close), I found the laundromat locked, with lights and tvs still on and the open sign still on. When I pulled up right about 9:58pm, there was a woman who I assumed, and looked like a customer coming out with her clothes and seemed to simply be closing the door behind her. She was in pajamas so I didnt think she was the owner or affiliated with closing the store. I discovered that no one else was inside the laundromat closing it up read more

I brought my area rug and runners to be washed in their XL machines and why have I not done this sooner?! It was so easy and was about $10 a load. You can also pay with credit card directly on the machine. read more

Clean establishment. I like that you can use your debit card. I also liked that there was detergent available. read more

El Mercado Laundry - Laundromat Near Me - Union City, California

No AC in this place it's so bad with the heat coming up this place needs air conditioning owners need to do something about that!!!!! This is a lie because other laundry mats I've been to have AC and they have no problem with dryers place is still cool and prices aren't crazy it smells really bad in there with so much heat.Its not welcoming at all! read more

Clean place, floors are clean, washers(the two I used) had no smell and were acceptably clean. Soap dispenser could have been less gunky, but it's soap and it really doesn't bother me. I used the extra large washer $10.50 and a medium washer $8.25. Driers are $.25 per every 5-10mins I think. All machines take quarters or card. There is a debit card reader on the machines which is very convenient. I will be coming here again. read more

Washers range from $5-10, depending on size. They accept coins (quarters only) and card. I tried one washer and it wasn't accepting my visa. I swiped several times and used two different cards and it still didn't work so I had to change washers. They charge 25 cents for every 5 minutes for the dryer. They have a change machine right by the entrance to dispense quarters if needed. They also have boxed soap, detergent, and laundry bags for $1. They have vending machines, a few (like 2-3) arcade games, and tvs. No seating though so it's not really a place to wait. Best bet is to wait in your car. But there's lot of (fast) food options nearby you can also wait at. Their last wash load is apparently 8:45pm (they close at 10) but I saw someone starting a wash around 9:30 so it's not really accurate. There's also no workers. I was trying to find one and no one in sight. But maybe that's because I went near closing and after their laundry drop off service was closed. Maybe they have a worker during the day. It was busy and hard to find the cheaper washers to be available. Also the risk of laundromats is you don't know what the previous person washed before you. So you're taking the risk that someone could've washed car mats, cleaning cloths, etc and then you're loading your intimates and clothes inside. Not sure if they clean the washers daily. Overall, this is the first time I've been to a laundromat in over 15 years because I needed to use a bigger size washer and am please with my experience. read more

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How is it possible that where we put to wash our underwear allow us to wash unpleasant things such as floor mops, towels to clean where one poops, this is the second time that I see a cleaning man bring quantities of cleaning utensils and the "worker" looking without telling her absolutely nothing there should be a sign or someone who tells them to wash and what not! That here it's only for washing CLOTHES read more

My serious concern about this laundromat is they allow industrial janitorial companies to bring in their filthy mop heads and cleaning rags and use the washing machines. They get there early and use the large washers. God only knows what's on those filthy mop heads and rags, possibly grease and chemicals? Does the health department allow this ? read more

I've been going here for years. Mostly to wash our big blankets, comforters and dogs bedding. Most of the time it's clean or the people who work there are on-site cleaning up. I actually like this place so I help keep it clean by throwing discarded items away as well. I can't believe how lazy or dirty people can be. They leave empty detergent or bleach containers on top of the washing machines when a garbage can is steps away. Folks also leave their used fabric (Bounce) sheets in the dryers or let them fall on the floor. I actually put on rubber gloves and throw everything away that's been left behind. I've never had any issues there. They have a clean restroom, snack and drink vending machines, wash supply vending machine, 3 change machines, a few video games, 2 paper towel dispensers, 3 working tv's and plenty of carts for the customers to use. read more

Of all the nearby laundromats, this one is the most affordable. The machines look clean and are spacious. Also, they have vending machines, big and small carts, and soaps. A plus is that a daiso is around the corner so it was a nice way to kill time. Biggest machine is 10, second largest machine was 8. They have several smaller machines Dryer is huge- I was able to fit three sheets and a duvet with plenty of space leftover. It's priced at 25 cents for 4 minutes. Not terrible! Idk if it's 5 stars, but considering the others available in Fremont, I think this one is the best. Hence my 5 stars. read more

I am updating my review from my original post on 07/20/23. The Owner responded directly to me the day that I posted about credit card overcharges. She rectified the issues immediately and provided info and details about my CC utilization. This is my 1st time that I've ever had to update from an initial post. I confirmed online that the total cc charges added up to the correct amount of $12.50. Thank You so much to the Owner and Team to help correct my CC charges promptly and they even contacted me to follow up and make sure that the CC charge total amount was correct which it is now. Thank you for your wonderful laundromat, great machines and wonderful customer service. If I'm ever in that area again, will return. I'm going to use quarters going forward at any laundromat I have to use anywhere just in case so I can avoid any potential glitches. :) Thank you again for your great establishment and prompt, professional and helpful customer service. read more

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They take credit cards and coins. I had a big load so the machine I used was $6. I have no idea if this is expensive or not. The place looks clean. Parking is okay. The wash time was 45 minutes so I made a trip to Marina grocery to kill time. I did not use the dryer because the one we have at home still works. FYI, the reason I am here because LG washers are garbage. In three years, three different things broke. read more

This place is amazing! Customer Service at its best! It's twice already that I had forgotten an item (or two) from doing laundry the day before and both times I was able to retrieve my items! One of those items was a branded bathrobe and it was newly-bought (unworn) so I was really upset for forgetting it. (I am always preoccupied and absent-minded.) But yeah, being able to retrieve them the next day made me really happy. The phone number for support (posted on the wall) was very accessible, very accomodating, and very quick to response. This place is always clean and once a machine is broken, they fix it for it to be available the next day. I had been going to this place since 2010 and I will continue to be coming to this place, well, until I get my own place with washing machine. Actually, for big items, I would still choose this Laundromat! read more

This place is way cheaper than all the other places, machines are super clean, the area is super clean, takes cards & coins. Will definitely be coming back here!! Thank you for having a super sanitized laundromat, the place down the street is super dirty & way too expensive. This place is sparkling! Plus there is no homeless people panhandling. read more

El Mercado Laundry - A clean washer that was very well maintained!! Unlike the laundromat down the street, which is icky AF!! - Laundromat Near Me - Union City, California

The facility is clean and they have several washing machines in different sizes which is great! I also appreciate the fact that they take debit/credit cards in addition to cash as this is very convenient. It can get pretty busy and the parking can get crowded so plan your arrival time with that in mind. read more

Inexpensive. Clean. Parking is a bit tight but come earlier and it's not too bad. Pretty much a great option as far as laundromats are concerned read more

The wash and fold service is a life saver for me. The customer service is always friendly and helpful.

I never been to a laundry place with great customer service, the young lady name Deborah was very helpful and active throughout the whole time I was doing laundry, kept the place nicely organized and clean. She's the definition of above and beyond!! read more

Clean, Clear, and Not Broken. The baskets and most of the machines look to be working and NOT BROKEN. There are plenty of washers of each size and plenty of dryers as well! Washer Sizes: (1-2 Baskets) $4 (3-4 Baskets) $5 $6 - 4-5 Baskets (large jackets and medium sized blankets) $7 - I used to clean my king sized blanket, a twin sized throw, two sets of fitted sheets and a couple towels. And still had room. $9 - comforters, blankets, pillows, etc. Dryers: ¢25 for 4 minutes on the Large tumbler ¢25 for 6 minutes on the Medium sized CLEAR ... It is super easy to pay here now. You can either use quarters or a credit card. They still have change machines for $1, $5, $10, and $20s. It'll give you all quarters...keep that in mind. OR each machine now has a card machine on it so you can use that if you don't carry cash or rolls of quarters. Also if anything goes wrong, they have posted emergency contact numbers to call. CLEAN ... Baskets clean. Tumblers clean. Tables and surrounding areas and inside clean! I'm glad to see this place still doing well! 9/10 would return to wash comforters and large blankets. read more

came here temporarily while the dryer at home was broke, prices went up a bit in the short time i was there but if u do laundry for just 1 then the medium size washer for 32mins at $6 is good enough for clothes and some towels, plus 2 18min $1cycles on high on the dryer does u good, maaybbe another on medium if ur towels need longer depending on how how many clothes. $9 should he all u need for 1 person to wash and dry but its that much for the large washer so it depends on ur needs what u pay. never had any issues and the people who go are generaly friendly and might even help u, my first time someone gave me the rest of their time on the dryer, another time a dude helped me unstuck some quarters, and another time a lady gave me her black bags cuz i forgot mine. read more

Wow busy. Washers prices range from 2.5 to 7 for a big tub. The price for the use of the washing machine is indicated on the front. Dollar changer machine for quarters. As well as soap that you can purchase. Parking is tight because it is at the end of a strip mall read more

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people come here to wash their dirty mops and rags for floors and cars in the same washing machine people use for clothes. there are also cockroaches. i dont think im ever coming back ***edit**** YES!! this is the business with the cockroaches, and nobody regulating the laundromat!!! stop messaging saying i got the wrong place! maybe clean up your practices because i saw what i saw, cockroaches and people washing rags for their cars. i give credit where its due, and im tired of businesses that only care about taking hard earned money rather than reinvest it into giving a better experience for the customer i double checked, and this is the laundromat next to james logan .so it is the right place clean up your business practice, and maybe ill change my review. until then, i am still grossed out seeing what i saw read more

Needed a large washing machine to stuff my queen size comforter and was so glad to have found this laundry mat! You can tell the owners take pride in offering a clean, comfortable place to get our laundry done! I love it that their machines take credit cards! So glad I have a place to go when I need a large washer! read more

Very clean and well run laundromat! Plenty of dryers and washers. Love that the machines are always working. Great long hours as well

El Mercado Laundry is great! It's super clean which is so important in times like these. They have multiple size machines to do laundry including large machines so I can do the whole family's laundry, sheets, and comforters. Plenty of dryers and room to fold laundry as well! read more

I've been going to this laundromat since I was a kid. My mom and I would go here.. now as a grown up I find myself going here alone lol. Location is good, there's typically a lot of parking but sometimes it can get busy. It's clean and they have different detergents and fabric softeners to choose from unlike other places where everything is sold out. Ive never had trouble with any of the machines, but I do know it's a little pricier than other laundromats. But hey, at least all the machines are functional. One night I got lucky and I came in late, i think they knew I was here and finishing up, none of the lights turned off nor was I asked to leave. I appreciated that because the washer at my house wasn't working. Not to say I'll go late again, but again it was appreciated since it was an emergency. read more

We just moved to the area and needed to wash our large comforters. These machines were perfect and got them super clean! You do need to call the owners for the code to enter the bathroom, but they were super responsive and answered the phone quickly. Overall this laundry mat is the cleanest laundry mat I have ever been to, but I just wish people would pick up their own dryer sheets. Overall I highly recommend this place and I will definitely be back! read more

El Mercado Laundry is super clean! They have large machines, which allows me to finish my entire laundry in under an hour. Everything is in working condition. The owners are responsive when calling the number for the bathroom code. Exceptionally reliable business read more

Been coming here for a year, this is definitely an overdo review. Everything is so clean. I hate doing laundry but glad to find this place with huge machines. Everything works and i can dry my whole load in 30-35min. It's what you want from a laundromat. Pro tip : bathroom code just text the number! read more

Parking is very limited as it is a busy shopping center especially on a Saturday or Sunday. What originally brought me here was the great reviews about cleanliness however, the last two times I have been here it has been a wreck. Soap all over the machines and dryer sheets al over the ground. Then yesterday had a homeless person asking people for money. Just disappointed the last two times. Hope it gets better. read more

It is in a decent location besides the fact that sometimes they leave the dumpster near the entrance, so it smells horrific. There is always rubbish on the floor because there is no one attending the area. It gets crowded on the weekends and friday and monday nights. Every other day of the week, it is almost empty and one can do their laundry in peace. There are a lot of places to visit while you are waiting for your loads to finish. The prices of the washers are about average. The dryers are fairly inexpensive, but some of the dryers do not dry all of the clothes evenly. I always try to opt for the single dryers, as they dry more efficiently on the first try. read more

I really like that they have big washing machines- that means fewer loads of laundry. If you need to use the restroom, you can just call or text the owner (he's a really nice guy). He is quick to respond, even to texts. It's also very clean. read more

Its in the marina plaza by shabuway and tapex. Great location Safe Kinda pricey though but certain machines are cheaper but smaller and less options. I didnt know till after i started putting money in, ended up costing me $8.50 to wash! $0.25 per 7 minutes of drying, i had a super big load and it only costed me $1.50 to dry, it was great! read more

It's cleaner than the one near Jim's, but a little more expensive. Been here about 3 times since my washer at home is broken. I really don't want to drop a ton of cash on a new one because its the holiday season. Ugh. read more

first time here and it's super clean!! bonus that each machine takes credit/debit card!! little pricey but def worth it for my king size comforters!! will definitely be back! read more

2.50 to wash in washer, 25¢ per 6 mins for a dryer. wish it were cheaper haha they sell detergent and softener. plenty of washers and dryers. have pulley carts for you to bring in your laundry and move them around. I would come back. read more

El Mercado Laundry - Laundromat Near Me - Union City, California

This place gets 2 stars, only because the location is convenient. Overall the laundry mat itself is very dirty, half of the time their machines aren't working, or they're either flooding with water spilling everywhere. I came here last Sunday and damn near slipped on a huge puddle of water that had came out of a working washing machine. My clothes also got wet in this puddle while taking my washed, clean dry clothes out the drier. Such a hassle! And not to forget, there's always crackheads and homeless people in the laundry mat and hanging out in the front, who do nothing but rant random, weird things and try to push your laundry cart for you without you asking or even looking at them (kind but unnecessary). Makes me feel a little worried/sketched out bringing my 1 year old here. Thank you for the few times that I have used your machines, but I don't think I will be coming back. read more

I never had any problems here machines always work nice soap collection usually pretty busy lucky if you can get a parking price is reasonable need i say more? read more

First time here, it's really clean and there are a lot of machines. They also take debit card which is a huge plus! I've never used a laundry mat before, glad this was my first experience! read more

It's clean, lots of machines. Parking is tough being that it's in a shopping center.