If I could give it a 0 star I would!! This is ABSOLUTELY THE…read moreWORST REHAB my family member has ever been in She got WORSE instead of better.!!! All her clothes were stolen....think twice before you or a family member go to this place. It is SO understaffed it's sad. I TRULY feel bad for anyone who ends up here.

My mother was in this facility, and I visited my mom every weekend. She had Alzheimer's. One day,…read morePam, the social worker, called me at work at 4pm. Apparently, my mom had been raging all morning and afternoon. Rather than call me when the raging started, she had her sent to Saint Elizabeth's psych ward and started using the term FTD to describe her condition. She said she had never seen such violent behavior. (My mom was 5'2" tall and about 105 pounds, mind you.) Since I worked for the Alzheimer's Association at the time (which is probably the real reason my mom was sent out, as I was fully aware that this facility did not have the required activities programming to market itself as having an Alzheimer's unit but did so anyway), I called contacts at McLean and had her transferred there. Her doctor there said my mom had no business being in a psych ward. She had Alzheimer's type dementia, and her behaviors were relatively common. I had her transferred to Newton Wellesley Alzheimer's Center, and the staff there cared for her lovingly and with tremendous empathy and kindness until she passed away yesterday. I'm writing this review now because I don't want any family to have to suffer through what we went through. If you are absent and don't really care about your loved one with dementia, then choose Golden Living Center in Dedham. However, if you love your mom or dad and plan on visiting regularly, then place your parent somewhere else. You will sleep better, trust me.

My brother has been a patient at Newbridge for 7 years. He presents with a variety of medical…read moreproblems in addition to his physical handicap. He has been a patient/resident at 5 prior facilities before going to Newbridge. Although the care for people like my brother is not easy or perfect, the staff at Newbridge provides excellent care and medical treatment second to none.Patients fortunate enough to be there get personalized attention. I would highly recommend Newbridge when home care is not an option. Thank you for being there for all of us who have loved ones in need. James Zoppo

Call lights not answered in a timely manner. Some aides not responsive. Case manager awful. This…read morerehab was highly recommended but certainly not by me!

Wonderful experience here Had right knee replaced…read moreEveryone here was great Spotless facility

If I could give zero stars, I would. The nursing home in Dedham basically keeps the patients fed…read moreand clothed. Beyond that, forget it. The patients are slumped over in their wheelchairs in front of a TV. You ask for something, and the response 90% of the time is "I'm busy". The place serves as a hospital only when in it's in their best interests. In a nutshell, it's one big corporation. Horrible.

I cannot say enough wonderful things about this home care agency. From the very first interactions,…read morethe Firstlight team demonstrated compassion, professionalism, and dedication to providing the highest level of care. Every caregiver who supported my mother (who can be difficult at times) treated her with dignity, patience, and kindness, creating an atmosphere of trust and comfort that immediately put our entire family at ease. The staff went above and beyond to ensure all needs were met. Communication with Firstlight was always clear, reliable, and reassuring. I have to give a special shout out to Elise, who I primarily communicated with from Firstlight. She was always responsive, flexible, and proactive, which made an incredibly stressful time feel manageable. Her weekly updates helped my family work with the team to be proactive for next visits. That was greatly appreciated. Firstlight takes the time to understand individual preferences, routines, and personalities. Their attention to detail and compassion gave us peace of mind knowing our mom was in the best possible hands. If you are looking for a home care agency that delivers service with integrity and professionalism, I wholeheartedly recommend them.

The ladies are sweet enough, the owners were a bit demanding on criteria. . First light didn't…read morereally listen to my needs, so on some days it was a hit or miss. If you are someone seeking long-term care top dollar pricing, this may be a good fit. What I did like about them is that every single person showed up on time. Some aids had their own special talents. One was a champion towel folder, and then Jenny was intimidated By the way those towers were folded and opted to keep them in a plastic bag, and then demanded that I folded my own towels. Jenny scented in Jimmy Choo perfume at $150 a bottle, but still needs training in customer service, listening skills and most importantly mindfulness. Had this awful habit of picking something up and putting it down and then forgetting where it was and spent 30 minutes of my time, looking for something things that she put down because she wasn't paying attention. Then out of frustration questioned me on why I needed this item. I found her to be wasteful. Some of the other ladies were respectful and delightful. I just can't think of their names at this moment. And then of course my favorite. KIARA! OMG, what a GEM! Always willing to do whatever I asked. Genuinely happy to come back. We formed a real kinship. She is a registered nurse and I believe The higher education made the difference in this scenario. Through her training to become a nurse she taught me a little tips and tricks that I can use for myself, things that I will treasure forever. FIRSTLIGHT, gives the impression that they'd like to be better than the competitors, and I do believe that they are and that their effort to unite the caregivers with an online training is wise. I would only suggest that they throw in a couple of new classes every now and again , so nothing else slips through the cracks. I have to add Kiara is a true asset to your company, & I hope you value her as much as I did.

The building was so run down and uncared for. All we saw were a lot of bodies parked up against…read morethe TV -- outside area had no cover. No one was out there but if they were they would burn to death. It looked awful. Just awful and SO expensive! $17k a month take your LO to rot like a vegetable. Please. Just shout this place down.

I read these midling reviews here and on google maps, but this was the best place/option at the…read moretime for my father when he was released. This facility will literally will put your loved one at risk. My father was rushed to the ER after I found him slumped over in a chair. His room was next to the nursing station. I asked the nurse simple questions like has a doctor made his rounds today and seen my father and did he eat his breakfast. The nurse would not answer these questions directly, forcing me to ask them repeatedly until she admitted she did not know the answers and would have to get back to me. I then asked for assistance for my father. Two people came to check on my father including the doctor. It was not until the 3RD person came in and they took his vitals. It was a dire situation and he desperately needed O2. Thankfully they relented and called the ambulance. During this difficult time, the nurse who I asked the simple questions reported me to the administration. Jeremy, some sort of nursing supervisor, entered my room (while my father was in distress) and accused me of threatening behavior, which he could not articulate. He then threatened to call the POLICE to have my arrested. LOL Guys, these guys are unprofessional clowns. If you have a loved one who you care about, do not send them here. If you have someone you are trying to get rid of or possibly punish, this is your place.

Peter from Synergy is a wonderful caring man who came to our house personally to interview us in…read moreorder to best fit us with a caretaker for our 83 yr old mom. She has multiple issues physical and mental and can be a handful! Peter sent over over a wonderful gal "Izzy" who helped us immediately with the needed care. She's gentle and kind and mom's smiling again. Very happy with Synergy Homecare and would absolutely recommend this service if you are in need of assistance with caretaking in your home. You can absolutely trust this company to do you right! There should be a 6 star for greater than great.

From the owner: It's hard for modern families to meet all the daily needs of their loved ones, especially those…read morethat have lost most - or even partial - independence. SYNERGY HomeCare fills in the gap with professional, quality caregivers, working with you, together, to provide home care services that ensure the highest quality of life for your family members. We offer a "synergy" that brings peace of mind, safety, comfort, and convenience to you and your loved one. Our services include the following: Light housekeeping Meal preparation Transportation Errands Walking assistance Showering assistance Medication reminders Overnight care Live-in care Contact us today to learn more about our services!