I got a next morning appointment for a sunroof replacement and it was completed in less than two…read morehours. Very good experience!

The fella that owns this business and the product he turns out is exceptional and he stays busy all…read morethe time. He customizes auto related things and there are few around here that can compare with him in the customizing business.

The work was done faster than I expected. High quality…read morerepair work and exceptional customer service

I can not stress enough how much you should AVOID this shop. Read the negative reviews & don't make…read morethe same mistake I did. My car was backed into by a young driver, their insurance was covering it. This shop was the closest to me that the insurance company approved. The car needed the rear door, rear panel, bumper & left taillight assembly replaced. I took it there to drop off on a Monday. I talked with the estimator about what happened while he took pictures of the damage & turned the car on to get a picture of the dash for the mileage. Everything seemed normal. After a couple weeks I get a text from my Subaru dealership that a check engine light has come on & do I want to schedule service to get it looked at. I assume it's no big deal, they probably tripped something minor that triggered it & they'll take care of it. A few days later they call and say the car is ready to be picked up. I go to pick it up & notice that they replaced the door & put the obviously damaged trim from the original door onto the new door. I noticed later they didn't even bother to put the protective trim on the new bumper. They said they would replace the old door trim later. Then I went to start the car & to my surprise, all of the warning lights were still on the car! This is when it got crazy. I went back inside & asked why the car had all of these check engine type warning lights. They tried to tell me those lights were there when you dropped the car off. No, they weren't. I asked the estimator who I was standing beside when he took pics of the dash & he said he couldn't remember. As if he would take pictures of the dash with the car's owner watching & there would be all of these warning lights & he wouldn't say "hey your car has multiple warning lights" before taking possession of the car? The person who seemed to be the acting manager at the time came out & started waving around some piece of paper saying this was a "report" they took that proves the warning lights had been on the car for over 30 days. And literally said I was a liar & I have been driving around the car for a long time with these lights on. They tried to get me to sign a paper saying I would pay for repairs if they were deemed to be unrelated to the accident. Of course I wouldn't sign that. Whatever caused it obviously happened while they had the car. Not from the accident. What they didn't know: 1: My car was still under the original warranty from when I bought it new from Hyman Bros. Why would I drive around w/warning lights that the dealer would fix for free? Nobody has ever done work on my car except the dealership for that very reason. 2: The Subaru Starlink app logs every time a check engine light comes on, the exact day & time down to the minute. Those warnings occurred in the afternoon before I got the text from the dealer about them while I was waiting for the car to be ready. 3: Not only does the app log the date/time they occur, it also auto-generates an email to the service department at your dealership. The lady who receives those emails was happy to send me a copy of exactly when she received that email which was a few minutes after the codes appeared while they were finishing up the car. I came back to talk to the actual owner the following Monday. By then they had mysteriously found the new piece of door trim, but the warning lights were still on. He said the warning lights were battery related & that they always unhook the battery before working on any car and do not hook them back up until the car is finished. We agreed that I would take the car to the dealer & let them find out what the problem was. As soon as the intake guy at the service bay from Hyman Bros opened the hood he saw the problem. There was a screw screwed in between the battery terminal & the clamp! The dealership mechanics looked at the car & determined that the clamp that goes to one of the battery terminals had been broken & instead of repairing or replacing it like you would think, they decided to screw a screw in between the clamp & the battery terminal to hold it in place! That kind of jerry-rigging may have worked on cars 30 years ago, but clearly not on today's cars that have computers monitoring everything. When they did that, all the warning lights came on & would not go off. I can't say why they didn't just replace the clamp, or at the very least say "hey this clamp broke". That's how you would think any reputable business would handle such a mistake. No, they decided to pretend the codes were already there & go so far as to fake a "report" claiming codes had been there for over a month. And literally call me a liar to my face. They knew what they did, they just didn't know I could prove it. That's next level dishonesty. The receptionists seemed nice & competent. I feel bad they have they have to work w/the rest of the people I encountered there.

I hate to leave this review because I've been coming to Clarks Auto in Prince George for about 5…read moreyears, but my recent experience was unacceptable. After my vehicle was serviced, my seat came back damaged and pulled apart near the controls. The damage was NOT there before my appointment. I contacted the shop multiple times trying to speak with the manager, but my calls were never returned. Instead of trying to resolve the issue professionally, the receptionist accused me of causing the damage myself. As a long-time customer, I expected much better customer service and accountability. This situation also reminded me of previous concerns about pricing. For example, charging around $60 to replace a basic air filter that costs about $10 and takes only minutes to install felt excessive. Very disappointed with how this was handled. I simply wanted honesty, professionalism, and responsibility taken for the damage done to my vehicle. And please do not respond to this review acting concerned now. You had plenty of time to contact me and resolve this issue properly. You have my number -- call it.

Our church is helping a homeless young lady who was in an car accident a few weeks past. Her car…read morewas towed to this establishment. Just for them to keep her things and car. She doesn't have 1100.00 to get her truck out. The owner told her to bring him 150.00 he would allow her to get her stuff, but she had to forfeit the truck to them!!!! She went to pay the 150.00 today and they slammed the door in her face. They dont close until 430 she showed up alittle after 415. They closed the doors early today... shut them right on her. I still cannot believe what I witnessed today. The devil is at work. I pray they have it in there heart to give this child het things, and so one better and give her the car... She was living in it at times. If it was there kid would they do the same i think not!

Fixed our boat cover better than new!!! Fast service! Strongly recommend! Very knowledgeable!read more

Dropped in without an appointment to see if they could look at the door on my Ford Escape that…read morewould not open because the door panel was coming off. Another shop had attempted to fix this door twice with only temporary results. Dillon looked at the door within a few minutes and figured out what was wrong with the door and then fixed it right there. What amazing service!

Great experience from start to finish. These guys were great in helping me find exactly what I…read morewanted and the prices are very reasonable. Harley was very helpful and so was Kevin

This was my third van through Basic and Mike got me exactly what I needed at a great price. I was…read moredown a car and wasn't sure how fast things would go during the last couple weeks of the year, but he went out of his way to make sure I was taken care of so I could get back to enjoying the holidays.

I took my luxury vehicle to Owen's Auto Detailing for an exterior ceramic coating and interior seat…read morecoating, and I'm honestly blown away by the results. My car has never looked this good. It literally shines even better than when it was just off of the showroom floor... I'm not even kidding! From the moment I arrived, Matthew was welcoming, professional, and extremely knowledgeable. He took his time explaining every step of the process and made sure all of my questions were answered. His communication was top-notch, and I really appreciated the care and attention he put into the entire experience. The quality of work is phenomenal, and the level of customer service is something you rarely find these days. His shop was very clean. He walked us around and even explained some of his other services, like a new car tint that really keeps out the heat. I'll be back for that. If you're looking for luxury auto detailing that lives up to its name, this is the place. Worth every penny. Thank you Owen's Car Detailing!

Wow! Owens Detailing is freaking amazing!! Here's my story…read more So, my car got destroyed by a huge local construction company. They sprayed my truck with cement or mortar and it dried for a few days and became solid. They called a detailer (I wish I remembered the business name.) that came to the office and attempted to clean the cement off my trucks paint. In the process he scratched my pristine waxed and ceramic coated paint beyond comprehension. I was fuming! The construction company then contacted Owens Detailing. Matt came out and took care of all the vehicles affected and did fabulous but hard work, but he always had a smile. My truck was separate because of the circumstances. So I took my truck to his shop and he did miracles. He is a freaking magician! Most of the scratches the other detailer created were buffed out and the glass finish on my truck was amazing!! He took about 2 days meticulously buffing out my truck and then he added a ceramic product by Feynlab that truly amazed me. Everytime I touch my truck it feels like a smooth and creamy surface. It's hard to describe. Thank you so much for the professional hard work you did to bring my truck back to looking it's best. I highly recommend Owens Detailing.

Jason did a fantastic job on my ceramic coating. My car looks amazing. He is definitely the best…read moreand he has many years of experience, call 804-914-9274 and if Jason does not answer just leave a message. He called me back.

I've been waiting for my Bronco to be built for over a year and in that time I was debating on…read morewhich paint protection film to use and which company to have install it. In the end, after speaking to Kevin and Jason at Wooddy's it was clear that they were the choice to go with. I drove 1.5-2 hours each way to drop off and pick up my truck and left it there for the week for paint protection film, and ceramic all around and it was well worth it. Jason is a standup guy and I have nothing but great things to say about him and his team. They take the time to give you quality work over rushing cars in and out. They did an amazing job and I couldn't be happier!

Carstar Alan Conner Collusion did a great Repairing my…read moreTahoe. It looks great. Rear quarter panel damage/ repair. Matched the paint and repaired the damage . I also got it back As promised.. Great customer Service. Chester Virginia. NB

These people know how to repair cars and body work! We've taken our minivan (rear end and side) and…read moreour Accord (front end) after 3 separate incidents in last 4 yrs. Todd knows exactly what the process is and tells you what you need to tell the insurance company to get things done. They do great body work and make sure the paint job matches perfectly. They try to order OEM parts and may take longer but the results are impressive! We recommend them to anyone.