The company's web presence still reflects a service location in Scotts Addition. This is…read moreapparently long gone, as I unfortunately found out after driving into town. Which is too bad, as they did quality work for me a few years ago. But driving to Chester is not a viable choice for body work. Still, if you are in the immediate Chester area you should give them the opportunity to earn your business, as they have historically been solid.

Conner Bros did an awesome job on my car after I got rear ended in November. All of their employees…read moreI spoke with, both in person and on the phone, were polite and helpful throughout the entire process of getting my car repaired. When I got the car back, it looked like it had never been in an accident, and drives like the day I got it. I also accidentally left several things in my car when I dropped it off, including some nice sunglasses, and nothing was taken or disturbed. I hope to not have to get repairs done again anytime soon, but if I do, I will surely return to Conner Bros. Great shop with great people!

I would give them 6 stars!! Excellent from beginning to end. Great estimate, excellent work,…read morestayed in touch, and only took 3 days! They are amazing!! Tony is professional and honest. You don't need to go anywhere else EVER!

Flawless experience! I scraped the side of my car and the team at the shop was incredibly nice and…read morefixed my car perfectly. The cost was also over half of what I got from other shops and the process was easy and efficient. Highly reccomend!

Thank you to Tony & Manager Billy & Allie (Front Desk). Everyone is doing their best!…read moreAppreciate it Billy (Manager) for working with our budget to further reduce the estimate by over 50%. Wow! Will definitely recommend L&M Auto Body shop in Midlothian, VA to others.

I had a fender bender (not my fault) in my immaculate, 2015, 80k miles, mechanically sound Nissan…read moreRogue. My insurance company pre-estimated the job at $5k. Taking their time to do an estimate about a week with the car "A" Auto Body finally completed their estimate. THEY TOTALED THE CAR. Since the car only had a "repairable bump" on it and ran perfectly. Simply put my common sense radar went off and I told them I wanted the car. THEN I received a $2,300.00 approx. bill for my car being parked in their lot while they did the estimate and heard from the insurance company. In the mean time no one in the shop called to tell me I could pick the car up. This is a fee I was unaware and never told by the front desk when checking in ($150.00 per day.) The fee was an additional charge over and above any work on the car included other "charges" for the estimate itself. Their response when I voiced concern about the parking fees was, "The insurance company will pay." My review to other customers: Caveat Emptor - "buyer beware." Do your homework and don't leave the car.

Great job! Our daughter-in-law needed a new bumper and work done to her car due to an accident. I…read morecalled Dayz Auto Body and after my initial contact with Johanna, decided to have the car towed to Dayz. Later the same day, I received a call from Liz, who handled all the details and took care of communication with the auto insurance agency. Liz did a great job, very nice, and friendly. It was great actually talking with a person and not being put on hold. Our daughter-in-law was extremely pleased when she saw her car, looked great! They were even able to get the work done a lot sooner than what we were first told, amazing! This is a family run business, and you can tell that they truly care about their customers. Everything went smoothly, and I would definitely recommend Dayz Auto Body, Richmond, Va.

Did work on my car without verbal or written consent or approval. Pieces are now mysteriously…read moremissing as well. Surprised to see so many positive reviews but they're probably hiding negative ones. Beware, especially if your insurance company recommends them. They don't take accountability and are smug about their shady business.

Best Body shop I have ever used! They inspected my car and…read moreprovided a cost assesment the same day. The estimated time they gave was about 3 weeks for repair, they actually finished 3 days early. The car looked and ran great. Both the receptionist and the repair man were both professional and personable. I hope to never have to need body work again, but if I do, this is now my goto place. I highly recommend. Awesome job DRP!

Very bad communication. Had ny vehicle for a month. Caused more damage to my vehicle that had to…read morebe fixed as well. High labor costs as well. I will NEVER return to this establishment.

At one time this was a well run business with excellent workmanship. They have repaired many of my…read morebusiness and personal vehicles over the past 3 years. My latest experience was far from acceptable. I was offered a refund, which I accepted. Since that acceptance, I have been "ghosted". Phone calls are not returned, emails are not replied to and it has been a month with no communication and no refund. I assume they are now out of business. I am highly disappointed that my refund was not issued in a timely manner and that a loyal customer was treated in this way.

I went to them for an evaluation of the body work that needed to be done to my 2010 Honda Civic and…read morean estimate for the cost. A gentleman too k one look at my car and took down my information. I had to remind him that he would need to year, make, and model if my car to give an accurate assessment and evaluation as he didn't even record the information. I was told I would be reached within a few days and that was well over two weeks and several follow up calls (made by me) & voicemails ago. Honestly, they aren't impressing me with their service and really aren't looking to good professionally.

I had an excellent experience with this company! I needed my truck done quickly because I use it…read morefor work, and not only was the work done fast, but the repair was perfect! I thought it was a brand new door! Not only that, but they went out of their way to deal with the insurance company so I wouldn't have to! I'm definitely bringing my vehicles here for any body work in the future!

This was my first accident my car has been in and dealing with insurance was a learning experience…read more The assistance I got from Koontz was so comforting and supportive, I was able to get my car fixed in 2 weeks. I loved how inviting and friendly the people are and I felt like I had no worries of getting it fixed. If I had any questions they'd respond to my call super quick and explain in detail what is delaying and what they are doing to fix it. I also was surprised how clean my car was when I got it back! I didn't know that was a thing they did and I honestly feel bad because my car was so dirty before. I should have cleaned it before I gave it to them Fortunately I didn't have to spend anything out of my pocket because the accident was completely the other party's fault.

THEY ARE TERRIBLE with timing and DO NOT communicate well and refuse to be precise - THEY will tell…read moreyou 1 thing and its 3 weeks later - and your insurance company have them highly recommended - NOT - they greedy and too much work for a reasonable turnaround