I visited the ophthalmologist, the person who measures your prescription, for a check up and to see…read moreif I needed a new prescription. After my exam my eyes were measure by the optician and we searched for glasses. I didn't see anything to my liking and so left. A couple months later I get a prepaid visa card from my health insurance that can be used to order glasses but will only let me order them in a free standing business. I called up this location and asked for my PD measurement as it wasn't on my prescription. I was told they don't make that measure meant unless you've picked out frames. I do recall the optician making the measurement. I think the optician doesn't want to give out the measurement because it would drive business away from where they work. An ophthalmologist, the person who measures your prescription, are trained medical doctors who diagnose eye problems and can perform surgeries. I won't return to this location because of my experience with the optician. Update: Was called back and spoken to by store. Was informed PD could have been measured but would have been thrown out when glasses weren't ordered. Suggested I come to the store for glasses 3 separate times during 4 minute phone call. I was spoken to politely and apologized to for the "miscommunication".

I went in for an appointment and was given the wrong prescription by the doctor. I came back in for…read morea follow up and was told there was nothing he could do outside of moving me down to a 4.75 after explaining that the prescription was too strong and it was hard for me to focus and it felt like I had on someone else's glasses. Long story short I went to Lens Crafters and they told me my prescription was not far off from what I was already wearing and had no clue why the Walmart ophthalmologist did not properly assess me. My prescription from Lens Crafters was a 4.50. Go elsewhere and don't waste your money here.

Staff is meh. Place is clean. Lots of choices BUT:…read more it's been a week now, still no glasses, no update, no communication, nothing.

Have you ever had a Doctor's office that refuses to speak to their customers by phone? Well, this…read moreis the one! Numerous phone calls go unreturned. Their outgoing message says they prefer to communicate by text. However, they do not respond to those either. And no, you can not make an appointment online. After 6 points of contact with no response, I sent an email and then stopped in to the office personally. Lo and behold, they responded to my email 20 minutes before I arrived by sending a new patient packet (No, I am not a new patient). They refused to make me an appointment until that packet was completed, despite the fact I was standing in their office. STAY AWAY!

I have been a satisfied patient of the family owned and operated Beverly Hills Eye Clinic for many…read moreyears now and have even taken my elderly dad there for an issue. The office has a very comfortable and uncrowded waiting room along with exceptionally clean restroom facilities. The staff is always very courteous and quite accommodating whenever I have called to schedule an appointment. The office technicians are very pleasant and skilled when carrying out the preliminaries of the visit. The Newcomer family members are very caring and take the time to put you at ease while providing a thorough examination along with an in-depth diagnosis as it pertains to your visit. There is never any rush or any pressure to purchase anything, although they do maintain a terrific eyeglass showroom with great personnel on hand in the event that you decide to purchase your glasses on site. Recently, I had a minor issue and they were able to resolve it in a prompt and timely manner much to my satisfaction. I highly recommend this business to anyone in need of eye care. 5 stars all the way!

I saw Dr. Newcomer for an exam and new glasses. The office staff were great and very welcoming. The…read moredoctor explained everything clearly and answered my questions. I would highly recommend using the Beverly Hills Eye Clinic!

At age 70 I experienced a drooping eyebrow that was noticeable. Minor discomfort first night. I…read moredid not bruise as I followed the instructions to the letter. Stitches removed after 2 wks. Looks good !!!! My husband and I have had eye care with Dr Mahootchi for a few years now. At 80, my husband had cataract surgery. Having had RK and Lasik complicated the procedure. He does not wear glasses for driving or reading unless super small fine print! Excellent results!!!

For some reason they allowed a dog to roam the clinic where people were have medical procedures…read moredone. Wow.

Thank You Dr Collins For outstanding service! I Just picked up my glasses, and everything is so…read moreclear! I'm so happy to see with clear vision with both my sunglasses and regular clear glasses. Also, everyone who works in your office are so pleasant! Thank You! See you next year!

My husband has an eye disease which makes any interaction for glasses quite stressful. This was the…read morekindness and professional interaction he has had in selecting and ordering new glasses with his complicated script. Highly recommend this office.

Had my cataract surgery in January 2025 and since then (the doctor quit) I have been unable to get…read morethe other eye done. They told me they would call me each month until the surgery was scheduled. They never called and each month I called them only to hear the same story each month. Even though I was told that I was on top of their list to get my surgery as of today it still has not been done and no schedule to so has occurred. The person whom I am talking with says the same thing each month--call us back and we will schedule your surgery. Last week she told me they would not even be able to schedule me until March if even then. There is no end in sight!!!

I have a list from my insurance company showing my plan and Envision as "in network" and yet they…read moreinsist that they do not take my insurance. My mother went through Envision with her cataracts back in 2015 and I had to get the manager/supervisor/gal friday at Envision fired then, history may be repeating itself. Rude and very unprofessional, and not fully trained in their positions. Save yourself the BS and go elsewhere.

I have been dealing with painful eyes for almost 6 yrs. Been to other Doctors with no diagnosis…read more No help. Today Dr Geering did extensive diagnostics (that the others did not provide) and found the issue. She gave me a treatment plain that I believe will take care of the problem. By the time I left the office I was not in pain woke up today with no pain. It seemed easy to resolve and I thank this lady she knows her eyes!

The doctor an assistant in the back are good, but I have had issues with billing for the last three…read morevisits. Each visit was a totally different price, so make sure you have them tell you exactly what you will be billed. Unfortunately I will have to start looking for another provider.