Absolutely one of the most infuriating visits I've ever had--and I don't even want to come back to…read morePlantation. The reason? The front desk, specifically Paula. This woman has no business in customer service. I come in regularly for my pets, and she's consistently rude, condescending, and disrespectful. She interrupts, rolls her eyes, and acts like helping you is a burden. Today, I finally called her out on her attitude, and instead of apologizing, she argued with me. No remorse. No professionalism. Just pure defensiveness. Did she know I recorded the ENTIRE interaction for her manager? Probably not lol--but I'm tired of her gaslighting. This won't be a "he said, she said." She even claimed I had an issue with her--as if I'm the problem. I've read the reviews. I'm not the only one complaining about her. It's clear she hates her job, and frankly, she shouldn't have it. I don't have a problem with the other front desk staff--it's always her. To top it off, when I was in the middle of putting my dog down, she barged in to ask if I wanted to buy prescription food for my cat. Seriously? When we didn't buy it that moment, we overheard her talking to the staff in the back and saying, "I'm never preordering food for them again." That's not just rude--it's disgusting. She clearly doesn't even know how to use the software, constantly messes up client information, and I always hear her arguing with other customers. She even lied, saying my mother wanted her phone number back on my account--after I asked them to call me not her. This is funny, considering my mom switched vets BECAUSE of Paula. What's worst of all? She never once tried to apologize or fix it. I walked out saying, "Thanks for the apology"--because that's the only one I was going to get. You'd think with all the complaints geared towards her, management would take some sort of action. But hopefully now that I actually have the conversation, they can see for themselves what it's like to be a customer here. It's not pleasant. I'm not sharing this out of spite--I just want management to understand what it's like to deal with her from a client's perspective.

been a client/ dog mom for20 yrs Had two rescues. Had to put both to sleep after full lives…read more THEY were WELL cared for and blessings to my husband and me. All the Drs. Dr Tammy first. took wonderful compassionate care of both of them. Had to say goodbye to both at the clinic (old age related issues) was very hard but the Drs and employees were the best. Morgan was 12 Buster was 14 tha pretty much says it all. Ty Plantation for your fine care

I was referred here by a friend to get my cat groomed. I was actually looking forward to it since…read moremy regular place had closed down. I called to make an appointment, and left a message since you are not able to connect to a live person. The recording said all calls would be returned in one-to-two days. After two days, I called again. Still no call returned. I tried a third and final time and left a message and never got a call returned as promised. It's safe to say that this business is not customer focused and doesn't seem to care about acquiring new clientele. Therefore, I would not recommend this business.

Super homey and very clean clinic. My cat Remy was taken right on time and treated so nicely…read more Appointment was quick and seamless - definitely will be bringing him back for his yearly visit and any other needs!

Dr. Eriksson has been a constant fixture in our family and pups life. He has helped up navigate…read moreosteosarcoma, chronic bronchitis, melanoma and preventative scans, IBS, GI hemorrhage, kidney disease and pancreatitis with our pups. I find him to be exceptional. He has always had a multifaceted approach from diet to supplements and medications. The team I deeply respect as with 2 of our pups they have compassionately relayed when it is time or close to time for our pups to be released from their worldly pain. This is something I have asked of them to make sure we are doing the best thing for our pups and that being so close to their care I am not missing something. We are both in step of least invasive to most in most situations unless something aggressive like cancer that need a strong comprehensive response. Our pups are our world and family. I am deeply grateful we found this office. We've been using them for half a decade. I drive an hour plus to go to them because of their exceptional care. We've used their emergency room, scheduled appointments for long term care and post op care after surgery by another practice in the building. They are able to email me receipts for our pet insurance. The staff cares about the fur babies and do their best. They're quite easy to communicate with and work well with our other pup doctors. Because of his help and catching it early we have had a pup stay 4 years in stage 2 kidney disease which is significantly longer than average. He gave us the contact details for a vet nutrition institute at a university which has significantly helped our pup keep pancreatitis at bay and provided significant quality of life the last few years. We've also seen Dr. Eriksson the cardiologist to check in on our pups hearts or pre surgery ok. They created a protocol for our pups when going under annes and have been helpful. Adore and will continue to use them

I have nothing but positives to report dealing with BluePearl, formerly Skyline Veterinary…read moreSpecialists. The internal medicine staff and Dr. Eriksson are so kind and compassionate - true angels here on earth. I cannot recommend them enough! Their ER services are very reasonable and the entire staff there are some of the most compassionate and genuine people I've ever met.

What is better than 5 stars? Best Care Animal Hospital is! I had to bring my Mini-Poodle in for…read morethe first time today because it was Sunday and most places are closed, to get Vetsulin and they were amazing! Victoria the tech and Dr Keroles took such great care of my dog and did it so quickly as well. My dog was also very happy when he left so he definitely felt the love as well!

found abandoned kittens Dr. K and his staff were more than happy to examine the kittens and advise…read moreus what to do. I will go there again. Thanks to Best Care Animal these Lil guys may have a chance‍

I cannot say enough wonderful things about Dr. Pressly. He is truly exceptional. As someone who has…read morehad some very difficult and disappointing veterinary experiences in the past, I was honestly nervous about bringing my cats anywhere. But from the very first visit, Dr. Pressly completely changed that for me. You can genuinely tell that his heart and mind are fully invested in what he does, and most importantly, in the well-being of the animals. That level of compassion and dedication is rare and incredibly reassuring.The front desk staff is always friendly, welcoming, and quick to respond, which makes every interaction smooth and stress-free. The care, professionalism, and kindness shown by the entire team are simply outstanding. I would recommend this practice to absolutely anyone. The care here is truly amazing, and I am so grateful to have found a veterinarian I trust with my pets.

It started with an emergency call on Wed, May 6, 2026. My dog Kygo is not a regular patient of…read morePressly Animal Hospital and this Hospital was highly recommended by Miller Animal Hospital whom we have used in the past. We have had a wonderful experience by both staff and Dr's, especially Dr. Bellomo, who has explained to us step by step the surgical procedure that our dog was going to have and made everything comforting and assured us that Kygo will be alright. I honestly wish this facility was closest to where I live in Cleveland County, I would bring all of my dogs there. Thank you again for saving our Kygo's life. Cathy A

We went to this practice for more than 20 years, even drove 30 minutes from home when the office…read moremoved. In recent years the staff is curt, uncaring and doesn't have a sense of urgency to find an appointment time when my dog was sick. Most recently, my dog was critically ill, and the office made no attempt to squeeze us in and casually told us to go to an ER. my dog ended up in the hospital for multiple days. Dr Miller was contacted by the ER for records, I left messages, and never received any response to check on my dogs well being. When I told him how disappointed I was with his lack of concern for us as long time patients, he responded with profanity, told me there's no way he had time to follow up on every sick dog in the hospital and that I should go to another practice. That's what I call real customer service and loyalty! I've never been so disappointed in a professional in my life. And for the record, this is the first time I've ever posted an online review, that's how poorly we were treated!

We have been bringing our dog to Dr. Miller's office for 13 years and have always been impressed…read morewith her care. We had an emergency last week in the morning and, left a message explaining we were on our way there. When Jackie called back, she was surprised that we were already in their parking lot. She proceeded to explain that they do not see emergencies and told us she would email us a list of other vets in the area. My husband (who is in the medical field- and, even though his office is not 'set up' for emergencies- he will always see a patient in pain), asked if someone could take just 3-5 minutes & triage her in the back of our car, because she was in so much pain-she's a big Newfie and wasn't able to walk) Jackie said no. Needless to say, we were extremely disappointed. So we went to Pressly Animal Hospital and were accepted immediately. As soon as we walked through the door, Dr. Pressly took her into the back, did x rays and showed them to us, explained everything and we decided on a plan of action. They also followed up throughout the day and the next morning. So, please be aware. As much as we really like Dr. Miller, Miller Animal Hospital will NOT see your animal in an emergency. They will NOT be there when you really need them.....even if you've been faithfully singing their praises and giving them your business for 13 years. Our new vet is Dr. Pressly and we'll not be going back to Miller Animal Hospital.

This place is certified fear free. If you have a pet with fear and have been working with training…read moreand counter conditioning then you understand how wonderful it is to find an establishment certified. Flint comes here for grooming with Chrissy. Being force free and fear free, the grooming runs a bit different than the normal assembly line grooming facility. I've worked and continue to work with Flint at home counter conditioning his fears of the dryer. Chrissy takes her time and doesn't force anything. That's why your pet is there the full day. Flint loves her and is now becoming less fearful of the hair dryer. They are very kind here. Please, if your pet has mats then a shave is the most humane thing to do. Then daily brushing after. Chrissy has been grooming a long time and I trust her judgment on what is best for Flints coat and comfort.

The Dr. thought that my dog may have soft tissue sarcoma (cancer) and recommended surgery. After…read morethe surgery, I find out he never had cancer and he unnecessarily went through an invasive surgery with the risk of incontinence. They didn't take the necessary steps to properly diagnose him before planning a surgery he never needed. The practice manager told me I should have gotten a second opinion and that they normally don't send samples to the lab before surgery (what?). Two weeks after the surgery and no one has taken any accountability. DO NOT GO HERE.

Dr Jay is a wonderful person and a fantastic Vet. He and his staff are kind and compassionate, it's…read morevery obvious they love animals and what they do. We've taken our pup there since they opened and from basic checkups to surgery we've been very pleased. Dr Jay went out of his way to discuss every facet of our pups procedure to me and my fiance and followed up twice afterwards. I feel our dog is safe with Lake Park AH and I'd recommend them to anyone.

I would give greater than 5 star. Dr Rutledge is the best vet. He has prescribed treatments for…read moreproblems others have missed or failed to treat. He is Compassionate and takes time to thoroughly discuss concerns and treatments. The staff are all wonderful