I just left this same review as a Google review, I couldn't think of how I could make it any better…read moreso here it is, meant every word: I recently acquired an apartment at Array Vista Canyon. I believe after seeing all of the other properties in Santa Clarita that this one was the best one for sure!! Not only are the amenities stellar, they take care of their property as well. I couldn't say enough for the agents at the leasing office, Taylor was extremely helpful, and guided me to everything I needed to do to complete my application, and obtain my lease. I've been through this round several times in my life and I would say that she was probably the most professional sales agent I have ever dealt with and really is the reason I am leaving this 5 star review! By the way, I personally wrote this review myself and it was not A.I. generated!!

terrible management and customer service , first we tried to view this apartment twice, set an…read moreappointment a week before and when we came they couldn't show us the apartments because there systems were down a whole month apart. i See exactly why they have so many units available. the first time we actually got the see one unit months ago there was roaches on the balcony so if you do look into this apartment don't get a unit on the first floor. they need to hire new workers at the front desk because that girl has a terrible customer service.

I just moved into my apartment one month ago. I want to thank Jacquline who manages the complex she…read morewas very helpful and professional, also making the process to move in very pleasant without stress. If are thinking of moving into a community like this I would highly recommend The Willows in Santa Clarita. Werner who is also staff and maintenance in the complex is very nice professional and gets any issues if there are taken care of in your apartment in a timely manner. Thanks again Jaqueline and Werner. I'm very happy here and it's quiet and the people who live here are very pleasant.

I moved here in September and it has been great the staff that work here are awesome! It's usually…read morevery quiet love our 2 bedroom apartment very modern and spacious

Disgusting, illegal grease truck somehow allowed to operate and be parked near residents (Dec 2025…read morethrough to current day.) Wafting odors of toxic waste waft into our window. Resident relations do nothing but gaslight saying a toxic illegal unlicensed commercial diesel truck isn't violating anything. Wanna live next to Commercial Waste Truck? Paying 2-3k to basically get sick and die. Zero enforcement, lots of passing the buck among the front desk clerks. A no integrity operation. AI is used for issues, so imagine, you're in your new place and something happens. You chat with an AI. Then the next day employees that pass the buck.

I feel absolutely wronged by Skycrest and Equity Residential. I recently moved out earlier this…read moremonth and just received my Statement of Deposit Account (S.O.D.A). I have lived here for the past 3 years, and they are charging me to replace the carpet. It is at least prorated for the 2 years remaining because they believe white carpet should last 5 years. I am going to ask to see the new carpet I am paying for, how does one know they even replaced it. I took pride in keeping the carpet clean, even though it was the lightest shade of off-white. I now feel like that is their scam, they purposely pick the lightest carpet so they can most assuredly charge you upon moving out. Also, within a week of moving in, my kitchen sink had sewage backup flooding my kitchen and dining area carpet anytime the neighbors would use their sink. It just kept flooding, and maintenance would not respond. Over 60 hours later a plumber came and was shocked they let it go so long. Maintenance apologized and they would have my carpets cleaned which never came. I shampooed the carpet best I could but I'm sure they knew it was another way to charge me for carpet. I do believe it was designed that way to have the current resident pay for the replacement carpet for the new resident. I'm sure an attorney would find a pattern of this egregious behavior. Management will never answer the phone outright; everything goes to voicemail and maybe you'll get a call back within a few days. Up until recently, they weren't even on site, they stayed at another location. Maintenance requests would take weeks and in one case over a month to get a new washer. My washer broke after a few loads. I initiated so many requests, but they would never come. In the meantime, I'm washing clothes at the laundry mat. After this experience I never placed one more request. My heater never worked from day one. I never bothered because I don't like using the heater and having to put so much effort into getting something fixed was exhausting. On another note, they like to increase the rent annually for no other reason than they can. No community improvements, just increase it. They tried to raise mine $200 more than what they were offering the empty apartment next to me. Absurd!!! I called Equity Residential and asked if I could move next door, they said no, but lowered my rent to like $20 more than the new apartment for rent. So please, during renewal, check what other apartments are going for and don't be afraid to negotiate with these crooks. Even upon moving out, they asked me if I would stay if they lowered my rent. Here's an idea, why not raise it in the first place. Learn from my mistakes, read the damn agreement because they will come after you for anything over the deposit and if you don't pay within 30 days of moving out, they immediately put to collections. Also, take pics. I left in a hurry and forgot to take videos. Lastly, the pool is really cold all the time.

Matt from the maintenance team has been outstanding! He is always timely, friendly, and incredibly…read morediligent in his work. He repainted my balcony, fixed a leak under my sink, and took care of several other maintenance tasks with great attention to detail. Everything was completed efficiently and professionally, and he made sure the work was done right. It's clear that he takes pride in what he does and genuinely cares about providing excellent service.

My unit has had cockroaches for over 6 months and they are not resolving the issue. They've offered…read moreno rent reduction and no opportunity to break the lease and have not solved the cockroach infestation. There are units a few buildings over complaining of rats that management is not addressing. Also, they frequently leave the pool locked without notice, happened yesterday, so you are unable to use the pool often. The only bbq on property takes 30 min to cook, it needs repair. Stay away from these apartments. Management is unhelpful and unwilling to accept responsibility. My response to Jennifer's commented below: Jennifer, I've already reached out to Brittany and she has been rude, disrespectful, and is unwilling to provide support. She ignores my questions and takes no responsibility. Review her internal communications if you are serious about customer service.

What sets Kingsbury Villas apart from other places is their manager Jennifer. She is the most…read moresweetest person and makes sure everything runs smoothly at this apartment complex! There is a swimming pool, laundry, and bbq grill on site. Street parking can be packed but tenants get a parking spot so it wasn't an issue for me. I also had a storage unit in the garage, which came into great use. Ralph's grocery store and many restaurants are super close to the building. The landscape is well taken care of and everything is kept very clean. You can expect a pleasant stay here with an awesome manager like Jennifer!

What makes this place great is Jennifer! She makes sure everything ok, and is willing to help you…read moreout when ever you are in need. The move in processes is super smooth too, because she gives you a folder with everything you need..from bath tub cleaning instructions to some food places she recommends! I no longer live here anymore, but one day one of my package got sent there by accident. She helped me collect it and kept it save in her office until I came to pick it up! She's legit the sweetest. The only downside living here is if you have two cars in your family, there's only one parking space available, so you'll have to find street parking for the other car/cars (which can be a real pain since there are so many apartments tenants fighting for the same street parking) All in all, nice apartment complex with a nice on site manager.

I needed my dryer fixed, and Luis came and fixed the issue right away. He was very fast and did an…read moreexcellent job.

Well, what can I say? We lived here for 5.5 years but left due to other residents being constantly…read moreallowed to smoke pot (it's a NON-SMOKING COMPLEX), bully, threaten (to kill us), and intimidate other residents and us, and nothing was done about it we had to leave as it became too stressful. Lease rules mean nothing. We finally decided to move after trying to make it work, as the complex itself is gorgeous, and we LOVED Alex and the maintenance team, but the managers not caring about the well-being of the residents is a problem. There was also a lot of drug-dealing and prostitution going on right in front of our apartment, and they told us to call the useless security that is on AI first; then, after 45 minutes or more, they call you and yell at you. Once we watched the security guy join the party going on in the streets. In other words, nothing was done. They allow kids to play in the driving areas and parking lots. They allow kids to ram you and your dog with their scooters. If you want to live in complete CHAOS? This is the place for you. Also, more than a month and we still haven't received our deposit back. We got a letter telling us that we would, so it's not that, but they keep spewing lie after lie. I write this review to explain our situation, maybe others don't mind those things. The constant begging for reviews is bad too.

I had the best experience living at these apartments! The community is clean, comfortable, and in a…read moregreat location right off the freeway. I'm especially thankful for David in Maintenance and Nora and Alyssa in the leasing office. They were always kind, helpful, and supportive throughout my time here, and they truly made a difference in my experience. I'm so sad I had to leave because this really is a wonderful place to live. If I ever find myself renting again, this will definitely be the first place I come back to. Thank you all everything!!

Lived here for just over 1 year…read more The maintenance team were amazing and very quick response time. Overall experience was great! Neighbors are. Quiet and nice and never really an issue with anything in the unit. ONLY issue is the parking is terrible! Really hard to have guest come over when there are no spots and they have to park at the BevMo . Other then that it was a great experience

Absolutely terrible experience trying to lease from this complex. No one in the leasing office was…read moreanswering phone calls or emails. I was able to schedule a showing at a specific time through an AI program they use. When I arrived, there was no one to let me in. My family and I had to walk around the complex to look for any staff member and found nothing. I also spoke to several residents walking around that stating the leasing office is TERRIBLE with communication. If they treated someone that is interesting in doing a lease...imagine the communication and quality of service of people that are already locked into a lease. I would look at other communities that care about residents.

The wife and I moved in here in October. From the beginning both Annabel and Marilyn were warming…read moreand full of life. After one visit, we instantly clicked and knew this is where we wanted to be. Since then we have experienced nothing but warm greetings and prompt help. Leon is the man and when i tell you I've never seen something get fixed so fast I absolutely mean it!!! There is no other better community in Santa Clarita than this community!

I've posted this review on apartmentratings.com as well, gotta get the word out! =)…read more Peaceful: This apartment complex is pretty awesome, and the further away from the street your apartment is located the quieter it is. Currently, there are only a handful of kids here which is great because kids tend to be noisy. If you want a quiet, decent place to live - this is it. There is no play area provided for kids so I wouldn't say it's kid-friendly other than the pool (which is heated only in the summer months) is very shallow: 5ft max. Amenities: There are washer/dryer hookups in each apartment, but if you don't own a washer and dryer there's a laundry room located on the premises. 1 dollar to wash, 1 dollar to dry and the room is locked to prevent outsiders from using it. Kitchen is equipped with new or new-running equipment, the dish washer, oven and microwave in our apartment are brand new and matching brand and style: Kenmore. You must bring your own refrigerator. Every apartment has a two car garage attached - a priceless commodity in a city that is notorious for car thefts. The garage will also bring in more dirt that usual in the apartment, thank goodness there's tile in the kitchen. Note: The kitchen is not laid out in a logical manner, it leaves a lot to be desired. If you're me and love the kitchen and cooking 24/7, the coat closet will become a pantry and you may invest in a roll-away island. I also recommend heavy duty shelving. Safety: The bushes and trees are trimmed back from the sidewalks, each garage and front door is lit at night. Cops get called if anyone plays loud music, this isn't a party apartment complex. People have jobs and both my neighbors get up at 5am to leave for work. Dogs have a designated dirt area to relieve themselves on the west-most corner of the complex, and you're required to clean up afterwards. The grass is strictly prohibited for pets at all times. These policies help keep this place immaculate and sanitary, I am very thankful for this. Bags are even provided for you! Good Eats: The Albertson's is within walking distance, about 5 blocks. They have an organic vegetable section and a large selection of fresh bunches of herbs, something that is totally needed since not a lot of plants survive out in the desert. There are a couple of Indian market/delis which are so delicious! In-N-Out is on Avenue I, don't go to the one in Palmdale: Hobo central. Health: The apartment complex does not have a gym here, nor are there decent trails to walk around here, the closest one is paved and the almost incessant wind here kicks up dirt and dust like crazy next to the trails. Really unpleasant. There is however a 24 Hour Fitness nearby, about 1.3mi away so your warm-up and cool-down could be walking to and from there. The closest dog park is an hour walk away. The nearest park is a 1.5mi walk, worth it though, as the tennis and basketball courts are plentiful and well-kept. There's a YMCA on the premises there. PROS: Quiet, safe, good management, well priced, green, place is maintained and units fixed up quickly and well, ample parking if you stick to your own garage, quick response times from emergency personnel and law enforcement, washer and dryer hookups and laundry room, pool, vaulted ceilings in the living room, kitchen appliances are top notch, town home layout, adjacent to schools and upper class neighborhoods behind the complex. CONS: NOT kid friendly: there are some CRAZY speeders in the complex at the time of this writing. Your neighbors' garage doors can be heard opening and closing clearly. Dog size limited and breeds restricted. One of the largest security deposits in the area, in my case: $900, that's $1900 for the first month, more if you're wanting to bring a pet. No gym. No hot tub. No movie theater/lounge/club house/common area. Bring your own refrigerator.

Quiet, clean complex. I moved out to Lancaster in September '13 and I have not had one single…read morecomplaint. The grounds are clean, the neighbors are respectful and I feel completely safe. I'm always worried about roaches but haven't seen a single one inside the apartment. They've been renovating some of the nearby units for the last few months and even then, no roaches in sight! The manager, oh the manager! Cindy is by far, one of the absolute best managers I've ever had. She goes over an above her job description. She is available by phone, text, and email. I've never had to wait more than an hour to get an answer/resolution from her. Her preemptive checks on the units (smoke alarms, vents, etc.) give all tenants a greater sense of security and comfort knowing that we are being looked after. The rest, Jenn A.'s review hits everything spot on. Only thing I wish the complex had was a jacuzzi and a BBQ at the pool area, but easily overlooked with all the other pluses Park Place Apartments can offer.

Eunice and John are amazing! They did so much helping me downloading all I needed. Thank youread more

This place is a joke. Calling and missing work waiting on the maintenance people to come and look…read moreat my 1998 -A/C unit is insane. It smells like mold and what they do is spray lemon spray and paint over the mold. People watch out for this place. You call RE-GLAZING cleaning your unit properly? Please be at home when they fix anything because nothing is being done properly. My advice is to complain online to (dbs.lacity.gov )