I rented from this facility in 2019 while remodeling the house. It was during summer. It's was a great and clean community. Their pool area was fun for friends and gathering. I went back to the community here is 2026 for a tour. They had great options. And garages available. It was very easy tk schedule a tour and the staff was friendly. read more

Lived there for over five years, probably became mostly low income. New management is absolutely horrendous. Very rude. My truck was broken into three times. Neighbor's car tires were taken off over Christmas. Renovated units were put together terribly. For $3100 a month before utilities not in a very good area and way overpriced. So glad we left.! stay away!! read more

The entire staff at Parc Chateaux are great, very personable. My Leasing Agent, TiJanae was really great, and went over and above helping me find the perfect apartment that met all of my requirements. I hadn't rented an apartment in over 15-years, so I was a little overwhelmed. TiJanae was calm, explained everything and answered all of my questions. And she always kept me informed and updated. If you are interested in renting at Parc Chateaux, I highly recommend that you as for an appointment with TiJanae! read more

Great apartments. They are safe and I love the little gym and pool that comes with. The pool looks like a resort, so beautifully landscaped as well. There's cabana style places and lots of chairs for sunbathing. They do have security that checks in on people, and they have an amazing taco truck on Tuesdays that all the neighbors eat at! There's limited parking, so look on the street or across the way in the Ralph's parking lot. read more

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Just wanted to take the time to thank the wonderful staff at the leasing office. More importantly Kevin Derosa and his maintenance team! He does a great job of setting the right example with his attitude and quick responses to my woke orders. read more

The Maintenance staff of : Kevin, Mike & Jorge is unmatched with professionalism and quick re5to work orders is unmatched l, thank you guys!

Maintenance is great! I been here a few years and they always make sure to get the job done! Mike is awesome he is a hard worker and is kind it everyone here. Property is clean and quiet. Love living here!!!! read more

I have lived in this community now for 40 years and I have to tell you that this is the best environment for myself and my children. There maintenance team has been to my unit now a total of three times and every time the work was performed perfectly and Kevin Derosa was always there to manage everything going on. I cannot speak highly enough about Kevin and his team. He truly has made our living experience as amazing as possible. read more

We have been at Parc Chateaux since 2019 and the service team, especially supervisor Kevin D, have always been great to work with and have done a fantastic job taking care of any maintenance issues we have needed to be addressed. read more

The service Manager Kevin, consistently demonstrates professionalism and genuine willingness to help. He is not only knowledgeable and efficient but also exceptionally kind and always willing to go the extra mile. read more

Great property been here for eight years. Great maintenance crew. Great Maintenance Manager Kevin De Rosa clean property. Great neighborhood. read more

Be careful renting here at the Parc Chateaux , lots of hidden fees. Horrible response times when emailing and they don't pick up the phone at the corporate offices . Go else where to rent a 1 room apartment for 2600.00 . read more

We moved into the Parc Chateaux in April of 2024 and had such a great experience! Jenny assisted us with exactly what we were looking for and the process was so easy. She's was quick to respond to any questions we had and made sure we were well informed before signing our lease. So far we're loving Parc Chateaux's amenities (beautiful pool with lots of shady seating/cabanas, bbqs and gym) and love the location which is walking distance from stores, parks, and restaurants and close to the freeway. read more

I really enjoy living here. I have been here for one year and it is clean with plenty of amenities and walking distance to almost anything. The Paseos are great for scenic walks to the dog park. Also the staff is friendly and Jen has even made copies for me when my copier broke and let me use the WiFi to send an email when I just moved in. We get taco trucks and Santa!! All around fun!!! Great place to live, Great neighbors! read more

Parc Chateaux - Santa - Apartments Near Me - Stevenson Ranch, California

We absolutely love our new community at Parc Chateaux! We moved here recently after selling our home. Mallory, in the leasing office have always been so kind, attentive and professional. The maintenance staff is awesome as well. Zach takes care of our building and is always so upbeat and motivated to fix whatever problem we might have. We only had two very minor repairs, but they were quickly attended to and repaired without delay. The grounds are lovely with a close, safe and convenient walking path around the property and into the surrounding neighborhoods. When we were looking, we did not have Parc Chateaux on our list, but we are so happy we wandered in to their leasing office and met with Mallory. Oh and big plus, they welcomed out dog too. Overall, we love Parc Chateaux and their staff! read more

My daughter and I love living at Parc Chateaux. Everyone from the leasing staff to the maintenance workers are very caring and responsive. The community is clean, neighbors are considerate and we can't wait to use the pool area after it's make over/update. I would definitely recommend living here. Thanks Parc Chateaux. read more

If I could give this place zero stars then I would. The management team of twenty year olds are poorly trained and lack customer service. Every question I had could not be answered by Caitlyn which eventually lead me to losing out on the unit I wanted. She clearly knew that I was interested and I submitted my application and was denied because of her incompetence to comprehend what I wanted. Her supervisor gave me some excuse that I lost my place because I wanted a different unit, which wasn't the case and their manager didn't want to come out of their office to assist me. Look elsewhere people because once your sucked into the lease you will have to deal with poorly run management. read more

Parc Chateaux - Apartments Near Me - Stevenson Ranch, California

Parking is the worst - impossible to find and I love how after every complaint on here management says there are additional carports available...which is absolutely NOT true...First of all, it's not free and second of all, I have been on the "waitlist" to pay for a spot since I moved in over 2 years ago! The trash in never in the dumpsters - it is thrown all over the place because crackheads have taken over the complex and the noise level above me is out of control! The repairs were being done until just recently and for some reason they now are being "reviewed" so my bathroom sink that is backed up for days is still under review. But....on a positive note building 13 that burnt down from a meth lab reopened after two and a half years of construction!!! yay! read more

Be very aware this place is not as it seems. There is very very very limited parking. All the people leaving 5 stars really confuses me. They violate renters rights by not providing a move out inspection providing estimates or quotes. They then charged me for a brand new carpet for $726! Said I would be charged for 10 hours of cleaning at $20/hour! My apartment was left in great condition with photos and videos to prove it. There have been numerous car part thefts as well as auto theft break ins. There are no cameras on the property. They are nice to you up until the day you move out and start demanding $1200 in move out fees. It is absolutely ridiculous! The equipment in the gym is very old and you are only allowed to change the channels on the TV during business hours. The water dispenser is usually empty in there too. Residents that have dogs do not clean up after them as well. If you choose to move here make sure you read all the reviews. Only good thing is that it is conveniently located close to the freeway as well as the grocery store, la fitness, and the huge shopping center across the street. You can walk your kids to school if they are in elementary through the walking path in the back which is a plus. read more

This place is the worst. I had a flood in my apartment from the tenant above, and they made me use my renters insurance. Super overpriced and the pool is always broke or dirty. The garages are extremely tiny and hardly fit a Prius without slamming your doors on the sides. When I left they charged me for clean even though the place was in great condition. read more

How in the hell do anyone owe for painting and cleaning when the apartment was cleaned after moving. Video was taken of the apartment. Charging for paint 249.69, carpet cleaning 120.00 cleaning 195.00 there is no way in hell you will get away with ripping someone off with these outrageous fees on a 900 sqft apartment with 2 strips of carpet in a tiny bedroom. read more

I've lived here TEN years and the parking situation has grown to be a nightmare. DO NOT move here if you have multiple cars! There is simply NO parking. I have to come home very late most nights and there is NEVER parking. I get multiple tow warnings because I either have no choice left but to park with my hazards on in fire lane areas or "RESERVED" spots. They claimed I vandalized their sign that said, "MAINTENANCE VEHICLE PARKING ONLY." When in fact it had been moved before I was left with no choice yet again to park there. They also park their golf carts in spots that residents could park in. You can't park in front of the leasing office from 9AM-6PM EVERY DAY (keep in mind these hold the most consecutive spots in the complex). You'd think with the lack of parking they'd be more considerate and leave your car alone. But no! As parking got worse the rules got even stricter. I cannot wait to move somewhere else where I don't have to get crucified for a parking dilemma that it residents did not create. read more

Live anywhere else. Management got a dumb over it attitude for no reason and won't help you. Your car will get vandalized and or stolen here since the 24 hr "security" isn't here to do anything. No security cameras. NO parking. Fat waitlist for a car port. If you can't find parking in the neighborhood get ready to sleep in your car and park in the fire lane :) can't park at vons or any other neighborhoods nearby read more

I'm a resident at Parc Chateaux in Stevenson Ranch for over 6 years I have seen many staff come and go, some staff was let go on a furlough because of coronavirus (COVID-19) pandemic, we have been short of staff. I took a photo of one of our trash area because I never seen it look so bad. A few hours later I seen one of the office staff come out in the rain to clean up the area. Aj I NEVER leave reviews but I had to let my Community know that I really appreciate you taken pride in your job and coming from your office Desk to clean up other residents trash who don't take the time to open the trash bin to put their trash in. Aj thank you. read more

Parc Chateaux - Apartments Near Me - Stevenson Ranch, California

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Unresponsive! I reach out to the lease office via Zillow, form on their website, called (disconnected number), and on their leasing website but NO RESPONSE. Or acknowledgment. Don't waste your time like I did. read more

I have lived at Parc Chateaux for about two months. It has been a wonderful experience! The leasing staff - Both Mallory and Stephanie have been extremely courteous and helpful. They spent significant time and effort helping me find the unit which worked for me (I was somewhat particular in what I was looking for). Thank you, Mallory! They made the move in process as easy as possible. The maintenance staff has been fast, responsive and friendly in handling small things that have come up. Thank you Zack! The grounds are well maintained. The location is great - closest spot I could find in Santa Clarita to the 5 freeway with nice views of nature and lots of space to walk around read more

Breaks ADA by not having handicap parking available for current residents. Was threatened with towing for parking in the handicap spot when checking my mail. The manager called & said that 10 minutes is okay & at 30 minutes they tow, which means handicap residents are barred from using the gym & pool if they need to use the handicap parking for accessibility. I was assured when I signed my lease that there would be handicap parking available & was told to use the handicap parking in front of the office. They got a new manager this week who has taken away that handicap parking for residents. She called me to threaten towing when I was still gathering mail. This experience is on par with the terrible management from the past year and a half I've lived here. For example, some maintenance problems: Feb 2016 - GFI not wired for both bathrooms in a 2 bedroom apartment, meaning my roommates hairdryer trips the braker. Maintenance said because they incorrectly wired the two bathrooms to be on the same supply, only one bathroom switch can be used at a time. Feb 2016 & ongoing - Microwave constantly malfunctions & turns off without being touched. Finally stopped working altogether & was repaired, but went right back to randomly turning on lights & blasting the fan. Jan/Feb 2016 - Ball bearings in washer went bad after 1 year, expected to take 4-6+ weeks for replacement parts. In the mean time the washer sounds loud as a raid siren when it runs & often locks clothes in the basin for hours. 2015 & ongoing - Management carts & old carpet trucks block sidewalks & walkways, making it hard to get into some apartments & impossible to enter for seniors & people who use wheelchairs. [pic provided] 2015 - Parc Chateaux posted on their Facebook an offer of payment in exchange for reviews. Surprise surprise when canned positive reviews showed up here without mentioning they got paid for them. Called PC out on it, they said it wasn't against Yelp policy, so they didn't care if it was unethical. August/September 2014 - 2 Catcalling hired paint crew members (including lead) joke about kidnapping & eating my black cat when I turn down more catcalling. My cat went missing for 3 weeks. August/September 2014 - Catcalling hired paint crew leader tells me he has a key to my apartment since he painted it. Reported to office, nothing done. August/September 2014 - PC's hired painting crew use the patio next to mine as a hang out spot & sexually harassed me when I went out on the patio to do laundry. They cat called & tried to bribe me into sex & wouldn't stop until I locked myself in my apartment. Ongoing since 2014 - raccoons destroy patio furniture [pic provided earlier] Ongoing since 2014 - groundskeeping is very poor except around office building [pics from other yelpers provided] Ongoing since 2014 - No accessible accommodations for handicap parking. There are 13 buildings & only 3 handicap spots. I know more than 3 handicap people living in the complex than that alone, myself included. Ongoing since 2014 - Garages are not handicap accessible. Even with a minicar like mine, you can only open one side door halfway in the garage. My ex-roommate's crossover SUV could barely open her door enough to squeeze out. Ongoing since 2014 - management vehicles (golf carts) and workers contracted by Parc Chateaux illegally park in the fire lane in front of the office. [pics provided] Ongoing since 2014 - On top of being illegal to park in a fire lane, they block the handicap parking as well, even when other parking spots in front of the office are open. [pics provided] Well, now the handicap parking for new leasers only, since Parc Chateaux thinks it's reasonable to have 2 handicap parking spots for visiting potential leasers & only 3 for the hundreds of residents that live here. I wonder if they tell new leasers they won't have handicap parking access? They sure lied to me straight up. Chris (the old manager promoted to another property last week) even lied about them doing a parking evaluation that would ensure more fairly distributed handicap parking spots. Specifically mentioning one in a strip of 3 surface spots near my building. It was all a lie. They never once added more handicap parking spots, only took half of them away from actual residents. Parc Chateaux tried to get my initial review deleted for lack of detail even though it was longer than several of their canned positive reviews, now this is the longest review they have & they can't pull that again to censor a negative review. read more

Parc Chateaux - Walkway blocked with filthy overflowing cart - Apartments Near Me - Stevenson Ranch, California

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I just wanted to come on here to say how much we love living here, all the staff is amazing and same for the maintenance team. Kevin the maintenance supervisor is always very respectful as for the other Mike and Jorge they always complete my work orders in a timely manner. I submit something and it's completed within 24 hours. I would highly recommend this place to family and friends!! read more

I lived there 2 1/2 years I never missed my rent while during Covid people we're getting kicked out i moved in November and it was just myself and my wife apartment was very clean always then we moved to va and some how they took our deposit and trying to charge us 800 more we have no pets and everything was clean Don't rent there it's terrible office people are horrible read more

The only positive review given on this complex must be a friend of an employee or the person is on drugs.. that's all I have to say about that. I deal with management in my career and let me just state again that the Management / Leasing office is HORRIBLE here - it is the worst customer service you will ever experience. If they promise you ANYTHING, get it in writing.. even then, you're going to have a battle on your hands if anything goes wrong in your unit or there is vandalism to your personal property here.... ** If a package gets delivered for you to the leasing office, don't expect them to let you know ** They are quite often away "at lunch" ... for hours... There is an obvious SECURITY ISSUE here: JAN 2015 a car was stolen right from out front of the Leasing office After moving in you will also find ** low water pressure ** cheap fixtures ** cheap, linoleum floors made to look like wood floors (don't be fooled at first glance!) ** zero cabinet/storage space ** sirens going off all hours of the day / night ** inconvenient, outdoor laundry facilities ** kids using profanity and giving each other the finger ** a huge parking problem ** The heated pool / hot tub were recently closed without Notice to the tenants. Not sure what the problem was, but it is never clean enough to enjoy anyway... The parking lot was repaved in January, which was both unnecessary and most certainly NOT a priority for the tenants... HOW ABOUT INSTALLATION OF SECURITY CAMERAS AND A GATE??!?!! THEFT and VANDALISM are serious and common PROBLEMS here. Read through the Yelp reviews and see for yourself how many bikes have been STOLEN... I don't care what Chris (the mgr) says about filing incident reports - (1) They don't care (2) They don't do anything about it (3) They will NOT provide information to assist the police in pressing charges.. questionable Management tactics in place, for sure. I am currently battling them for reimbursement of the cost of my tires that were slashed and my son's bike that was stolen... PROBLEMS I did not have before moving in here.. Save yourself the stress, financial loss and hassle with management/staff - find better quality living conditions. These Apartments are waaaaaaay overpriced for what you get... read the reviews and heed the advice. read more

This community meets and exceeds ALL of the items on my checklist. Even though the COID-19 outbreak they maintained a clean, professional environment. The two girls in the office, Reighlyne and Caitlin were both extremely friendly and answered all the questions I had regarding this time of transitioning back to normal life. All other staff is super responsive if any issues arise, and handle it all with respect and the utmost professionalism. read more

I'm not a current tenant but have been apartment-shopping for the last few months and was blown away by the friendliness and professionalism of the Parc Chateaux office staff. I knew nothing of the property walking in, but Jen dropped what she was doing and actually cared about sharing everything the property had to offer. I've been mortified by some of the "customer service" (AKA: formulaic sales/inquiry attempts) I have had over the last few months with other apartments in the area. I was at one earlier in the day for a *scheduled* tour and the leasing staff said "Oh, well, we need to go to lunch, so, could you come back later?" #LOL All that to say, well done to the PC leasing team. Someone, please put Jen in charge of training all leasing agents in Santa Clarita. They could learn a thing or three from her! read more

There are few things that I love more than Parc Chateaux. The location is great, the amenities are what sold me, but it was my "after move-in" that will make me stay for years to come. Justin is such an attentive manager. He maintains a well-kept property, he responds to my emails within 24 hours, and he communicates my needs to maintenance in a timely manner. The turnaround time for repairs, even minor ones, have been within 24 hours. I will re-sign my lease every year with Parc Chateaux because they truly value me as part of the community. read more

Decent place to live but the management company Greystar is horrible. I lived there for 7 years. When I recently left it took over 2 months to get only part of my deposit back and they did not provide any statement of deductions or reason whatsoever. The carpet and paint were aged-out so they cant deduct for that and there was no damage. California law states that the landlord must return your deposit (or whats left of it) within 21 days with a statement. They did not meet either of those legal obligations, so now I have a dispute with them but they refuse to respond to letters, email and calls. Guess I will have to sue them. Horrible and immoral company. read more

My husband and I recently moved into Parc Chateaux and we LOVE it! The quality of the apartment interior is excellent and the greatest thing is having a garage that is immediately accessible right off the kitchen. Also, all kinds of shopping, restaurants and grocery store is within walking distance (one short block away). Our leasing staff representative, Jen, has been extremely helpful in answering all our questions and especially helping me with issues I was having with my computer. Staff here are all friendly and always helpful! I would highly recommend Parc Chateaux! Diane M read more

If I could leave a no star review, I would. We were harassed by the tenants living downstairs. She was convinced that we were purposefully making noise. She'd come to our apartment yelling, leaving notes on our door, videotaping us and following us all the way to our parking spots or wherever we were going. We have told management only to be offered to move out of the other unit. How does this make any sense? We installed security cameras INSIDE of our house to prove that these accusations were simply untrue and that the harassment is out of line. We were told by the tenants that we "shouldn't be living in a building like this". Honestly, seemed racially charged. We had called security as the harassment escalated (she was yelling and physically following us) and we were terrified that would become violent. Security said that we should call the leasing office....... The urgency of the management to help us, to PROTECT us was non existent. The best they could do was offer us another apartment... for a more expensive price and/or to let us go of our contract. Isn't this illegal? read more

I've lived here since July of 2019. The entire process from application to move in was easy. The office staff was friendly from the beginning. AJ in the office has gone out of his way to make us feel welcomed and at home. The apartment was clean and beautiful at move in. The parking is not as terrible as people are saying we've not come across issues when guests come even on weekends. The neighborhood is clean and safe. We plan on living here along time! Thank you Parc Chateaux for giving us a wonderful home!! read more

This place would get 5 stars but for some very annoying negatives that outweigh the positives. Let's start with the positives. Great location! You're walking distance to shopping, restaurants, gym, hiking etc. The freeway is within walking distance but you never hear it from the complex. The apartments are nice although a little updating can be done, it's not decrepitly old. The pool area is beautiful, love the Amazon lockers and the gym looks nice even though I haven't been in due to covid-19. Now, here are the negatives. The main negative is the disrespect you get from tenants. The constant skateboarders doing their jumps and tricks on premises, the excessive bass thumping of car stereos like you're in the hood, the loud balcony parties at night, you can never find parking after 6pm, people running up and down the halls and stairs, dogs barking at night, neighbors blasting stereos in their apartments or playing drums. Since covid-19, you can't get any maintenance done. You call management to complain about noise and they will send emails to tenants to curb the noise but won't really enforce it and the garbage areas are often an utter mess. I moved here from IMT and have to say that management was much better there not to mention, you can get maintenance done when things aren't working. You also can guarantee you'll find parking, the only negatives are the apartments are not as nice unless you got one of the newly renovated units. There is an upside though. Find an available unit to the left of the management office and you'll have more piece of mind and serenity. Anything to the right of management and you'll feel like you're in the ghetto noise wise. read more

Parc Chateaux / Greystar put my daughter in an uninhabitable apartment -- the tenant above had a young kid (or kids) -- and the jumping / pounding over my daughter and her roommates' heads was constant and demoralizing. Rather than simply switching their tenants between the two units, PC/Greystar simply dismissed and denied all requests for relief. PC/Greystar also let the unit's 20+ year-old dryer deteriorate to the point that the dryer door insulation (asbestos?) was drifting around the apartment, and left the "decision" about whether to replace the dryer in the hands of the 20-year-old maintenance man. The management was dismissive and uncaring almost without fail, and then Greystar drummed up unspecified, un-itemized "Damage Charges" to steal our security deposit. This outfit is an example of the kind of landlord that gives multi-unit housing a bad name. AVOID THIS PLACE. read more

I recently moved in in November and I really love it here!! The staff all seem like a family and they welcomed me to the community with open arms the leasing staff knew exactly what I was looking for. Most nights are calm and peaceful and I have a last night emergency the maintenance staff has a 24/7 emergency phone and Jesse really came through. Management seems to really be on top of it here as it seems to be ran like a well oiled machine, I have very little to no complaints here at all I enjoy my stay at Parc chateaux apartments!! read more