1. NewLight Medical Services

    1. NewLight Medical Services

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    Raleigh, NC

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    NewLight Medical Services

    1.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    7 years ago

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    7 years ago

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    Solas Health

    Solas Health

    1.0
    (2 reviews)
    5.4 mi

    I was dismissed as a patient for calling out my nurse practitioner, Jessica Bustos, for not…read moreupholding her Hippocratic oath. After I had major surgery involving an implant swap (which felt like undergoing a mastectomy all over again), she allowed several days to pass before properly medicating me, despite my numerous attempts to request dosage adjustments for my pain. Her staff informed me that I was not allowed to take more medication, even though I was suffering from severe surgical pain in addition to my usual pain. Furthermore, she accused me of being an addict and abusing medication due to my history of being on Suboxone. I have NEVER abused my medications. I requested to be placed on Suboxone in an effort to try a different approach; I was NOT put on it because I was an addict. As the saying goes, "Assumptions make an ass out of you and me." Shame on Jessica Bustos and the staff at Solas Health. It's disheartening that I now have to write to the medical board due to the mistreatment I experienced. Jessica Bustos refused to meet with me in person to discuss my concerns. This is truly shameful.

    after a year and a half of using solace health and Jessica Bustos, I can say without a doubt I will…read morenever use their services again. I can't tell you how many times I have shown up there for an appointment and my medication was not there after taking off work and had to reschedule just to take off work again. My appointment was today so I took off work and I had gotten into a minor fender bender but regardless, I was only going to be two minutes late the 15 minute grace.. I called extremely rude lady at the front desk (first time I've ever seen her) told me I have the 15 minutes and that's it. I want 100 on the highway trying to get there. I called her again and told her I will be one minute late. I showed up at 5:51. She looked dead in the face and said the doctor told me you have to reschedule. This is a medication you're not supposed to miss. I'm absolutely disgusted with these people. Never again. not to mention the last time I had an appointment once again. My medication was not there so they decided to give me somebody else's medication who didn't show up. Completely out of control.

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    Solas Health is a Pain Management Specialist serving Cary, NC
    Solas Health is a Pain Management Specialist serving Cary, NC
    Solas Health is a Pain Management Specialist serving Cary, NC

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    Solas Health is a Pain Management Specialist serving Cary, NC

    NewLight Medical Services - c_and_mh - Updated July 2026

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