I also had the same problem. I usually went to Davida Griffin and she has gone to another…read morepractice. At least they take my market insurance!! I found out the day before my appt. I was really upset about that.

Love PA Katie Lukasik ....vote or new management pending. I have found her thorough,smart, and well…read moreinformed, I would follow her anywhere.

There not a more dedicated and compassionate doctor in the world. In addition, she is always…read morecurrent in terms of medications, treatments and available specialists. I began being a patient in 2003 or 2004. When she sold her privately held clinic, I floated not really having anyone manage my healthcare. I never found anyone who met the standards of care that Dr. Nacouzi set. In 2012, I saw that Dr Nacouzi was working at Duke at Brier Creek. I was incredibly fortunate to secure a spot under her care. She has seen me through thick and thin. She always listens, problem solves, prevents illness and is available through Duke MyChart in 24hrs. I have recommended her to those who I love and hold most dear. I believe in her and trust her.

Michelle has been my primary care provider for over 20 years. She is kind and patient, quick to…read morefollow up with test results and feedback and suggestions for improvement in my health care. I hope to continue our relationship for many years to come.

Knowledgeable physician and staff. Listens to my concerns and helps me improve my quality of life.read more

I'm new to the area and went there to find a primary care physician. I saw a nurse practitioner who…read moreimmediately told me she would refer me to a psychiatrist because of an anti-anxiety medicine I used to help me sleep. I was so put off I couldn't believe that her approach was not Pro more and ask me more about myself And I take the anti-anxiety medicine. Furthermore, I was referred for a mammogram and I need diagnostic (which was not even asked of me! Seriously!!) I went to get the mammogram and didn't even hear results that day-and still haven't received them!! And this was back in March. I would not recommend!! I now go to UNC family medicine in Apex, and have an amazing primary care physician. One that actually talks to you and listens to you!

I have a long history with this practice and I was trying to be patient and give benefit of the…read moredoubt but I can't keep excusing the issues. A few years ago they overcharged my insurance for some labs. Then my dr left the practice and I was not notified of her leaving. I went to portal to make an appt and her name wasn't on scheduling tool. Called and she had left 3 months prior. Then I chose a different dr in the practice. She was alright. Always had availability but as soon as she sat down she would set her phone timer so our visit would not go over allotted time. Her phone was right there the whole time between us and it was off putting but I figured it was procedure. Then I made an appt for my older teen son to have his first physical outside of a pediatricians office. I figured it would help him prepare for life as an adult getting physicals. The male dr I chose made us wait 20 mins in waiting room. We heard him discussing the patient before us quite loudly to the staff at the desk in the hall. Lots of details and he was practically shouting and saying he doesn't have time for the next physical which was my son. He was not composed nor did he introduce myself when he walked in. He was still annoyed. He didn't seem like he wanted to be there. I had asked him if he could fill out the sports physical forms that I brought while we were there. That's all he did was complete the sports form, handed them to me and said the visit was done and go get checked out. It was the shortest least examined physical I have ever seen. I told my son we would find him someone else by his next physical which we have in a different practice. Then a few weeks ago I started having a rash on my face. I thought I would start with my primary care first then see if she thought I should go to a dermatologist. I went in to schedule an appt online. Her name wasn't there. Went to website, name not there in staff list. Called them and sure enough, she is no longer working there. I am officially staying away from this practice and so is the rest of my family.

I have come here for about 4 years and never had a problem. They also took care of my 92 year old…read moremom with such kindness. My long time provider left after the birth of her child but everyone I have seen since has been good. I called this morning and got an appointment 3 hours later. I have noticed the overall staff does change frequently and I miss some of the old staff, but have not had any problems at all. I will continue here.

I went for HRT. I had an in-depth battery of tests to determine a baseline for my health. They were…read moregood at reviewing all the details of my bloodwork. Spent an entire hour with me, but the tests cost thousands of dollars and that does not include ongoing care. I paid $600 per quarter plus $150 for 90 days of compounded hormones for a year. First they wanted to cut a small slot to insert a pellet in my lower back, but I said no. We did cream roll on instead. I felt better on hormones, but to monitor them, had to take a spit test via snail mail only to discover they didn't have any enough of a sample. Then they wanted me to pay an extra $150 for bloodwork each time since the spit test didn't work. Felt like nickel and diming. They do not take insurance. When I had a side effect from the hormones they told me I needed to sign up for primary care in order for them to help me. Just doesn't make sense for them to receive so much money and then not help a patient in need. If you're someone with lots of different health issues, it might be good to get care from them, because they can review all the data together. They still refer you to specialists, which is a separate process with separate fees. An endocrinologist can prescribe and monitor hormone treatment. It's not rocket science. It wasn't a miracle drug. My skin still ages, elasticity declines, there is a risk of cancer if you don't take the right combo and don't start early enough, but mentally it's been good. Good doctors are out there. Most people don't need a concierge. After having one, I must say I'm not healthier, but it's nice to get more attention.

Your satisfaction depends on whether you can afford to see them. Would I recommend them? Yes. Is it…read moreworth paying thousands per year to see them? I'm not sure. I go for HRT therapy, and I see the doc once every 3 months for an hour. Bloodwork is done each time, so we talk about dosage. Combos are done by compounding Rx. So it's 600 for a hr of doc time/bloodwork, plus cost of hormones. You can contact doc via portal and they will respond, which is nice, but if you have no issues, you may not need to go here. If you're a basket case, you'll get your money's worth. If I have a primary care issue, they'll tell me to sign up for that, which costs more. Why they don't have full-care for all issues is beyond me. I can only afford one, and I need hormones, so that's what I get. I still need a primary care provider for everything else. Make sure you find out which days docs are at your preferred office. You can get an in-depth full-health analysis for 2k, and it was worth it to find out I was healthy.

Long term client. Always has flexible appointments. Great for seniors! Dependable with young staff…read morethat makes you feel at home!

The staff is incredible from the front desk, to the nurses, the phlebotomist to the Doctor and NP…read more I am so glad I fell into this place and grateful for their presence in my life!

Amazing doctors. The front staff is great....always able to answer all questions. The office…read morespace is clean and is spacious. The great thing about this office is that there is a blood draw station right there. They are always willing to work with you in regards to making appointments.

Costumer service was excellent, friendly and personable. My doctor is Dr. Davis and she is very…read moreknowledgeable and very caring of my physical health as well as my mental health! I would recommend the practice to anyone looking for their health care!

More than anything, I appreciate the friendly and knowledgeable staff. The office manager is…read morewonderful, she took the time to work with me on getting an appointment scheduled despite having limited availability.

Worst experience ever. My blood was drawn 2 times for my physical and they misplaced the blood or…read moredidn't draw it enough all the necessary tests.. They called me again the 3rd time to draw my blooad again, when I asked about what happened to my blood that was drawn the second time, I was redirected to some other team and put on Hold for 10 minutes with no answer. What is the guarantee that my tests will be done the 3rd time?

Witnessing one of the office admins being rude and giving an attitude to every patient they…read moreinteract worth was cringeworthy. First, he was rude to a woman with an accent that he couldn't understand. Then he was rude to a 16 year old female!! And her mom. I had to stop myself from saying something to him. He needs a lesson in communication and customer service.

I had been going to Dr Madan for several years and was always very happy with my care...until the…read morerefusal of a Pap smear. I had tested positive for HPV, the specific strain being one of high risk for cancer-this was discovered on a brief stint living out of state so it was caught by another dr. I wanted my Pap smear done every year as to keep an eye on it, but Dr Madan insisted it was unnecessary, that I should stick to the every 3 year protocol. This never sat well with me. Fortunately I switched jobs shortly after, and went to a different Dr who gladly gave me a Pap smear. Turns out I had cervical cancer. Needless to say, I think that was extremely negligent care to refuse me one in the first place.

The team is always kind and professional. I've been with this group for a few years now and I have…read morealways had good access and responsiveness to questions and needs.

Denied me a simple, legal, completely unscheduled prescription when my former out of state family…read moredoctor was unable to refill it. This resulted in me ending up in the ER with potentially thousands of dollars in charges. Needless to say we're looking for a new family Dr.