Had a sudden car issue on the highway driving north on route 3 at 4:55PM on a Saturday. Did a quick…read moreYelp and Johnson's was the only open shop close by. Made a quick phone call and he promised to stay open late for us (was closing at 5) and he fixed our problem in an out in 5 minutes. We asked for just a temporary repair until we could get home to Boston but Eric did the full repair job in the same time I'd expect a temporary fix. He explained the issue, what he was doing, and even showed us that he has the specialty part of every make of car. Couldn't have asked for better, speedier, affordable care with such short notice. Thanks a million! He saved our day. Wish we lived closer so he could be our regular car guy!

My family (parents, sister, wife, etc) has been going to Eric Johnson for almost 15 years now. We…read moredon't trust anyone else...especially with those hard to diagnose issues/problems that occur from time to time with any vehicle. Eric is essentially a one man shop...he checks you in, does all the work himself, and checks you out. You know the old saying...you get what you pay for and you will always get quality work at Johnson Automotive. He will explain what is wrong and walk you through everything. I moved away for a few years and it took me a while to find a mechanic even half as good. I absolutely hate going to the dealer and having a "service specialist" check me in who has no clue about cars other than upselling unneeded fluid flushes and 30/60/90/120k mile "tune ups" and never getting to speak with the actual mechanic. Do not let dealers scare you...Eric Johnson (and other independent shops for that matter) can fix and repair ANY MAKE AND MODEL car...and with a lot less hassle and money than the dealer. Thanks for keeping our cars running so well over the years Eric!

Saved my behind once again - I struck a large rock which tore up my oil pan and I had my car towed…read moreto North St auto. Jim had everything back together and had me back on the road within a day. He's also fixed multiple issues for me with recurring check engine lights that all the dealerships want to do is throw parts at - Jim has always been able to resolve them at a fraction of the time and cost they've quoted. Never had issues with quality of work either - after fluid changes have always found the correct color fluid being put into my vehicles.

Very good work, GREAT mechanic…read more I fancy myself a pretty good shadetree, but I know when I'm in over my head and Jim bails me out every time. And the important part is, he knows when a job is not worth doing, too, and will tell you that straight up instead of doing a job that'll cost more than the car is worth.

Greg and his team do quality work at a good price. I trust…read morethem with all my vehicles, and recommend them to anyone.

Have relied on Greg, Mark and the team to service my vehicles for years. Ford's, Subaru, BMW,…read moreAudi, Dodge. Cars and pickups. Stable team of solid mechanics that can do most anything. Work is reliably well done. I've never had to bring a vehicle back. And the pricing ... it's always felt fair or better. Never said ouch. As much as I'd like to keep this gem of a place to us long timers, they deserve the best recommendation I can offer. Ps: it's a garage. Not fancy. Don't expect to wait with coffee and TV. For me, it's a great trade for quality and value. Thanks you guys!​​​​

Took my friend here to have her car serviced. Oil change and some metal piece rattling, fixed…read moreaffordably, in a few hours. Service with a smile. CASH only. Don't let the looks outside keep you from stopping in!

Good guy doing great work. Honest, friendly and reliable, he has worked on my mom's car and now…read moreworks on my car. I will definitely go back. Excellent rate. Thanks again for the breaks and rotor job.

went last week to have my noisy muffler looked at, and was fearing that i'd need a new assembly…read more turns out it was just a small wire clip, and the owner suggested i do a web search and buy it direct rather than via a BMW dealer. I got the part easy enough ($13 ppd) and looked at a YouTube video and it looked pretty straightforward but since i didn't have the ability to lift my car i didn't think it would go so easily. so, i brought the part down today, and was back in action about 15 minutes later. $30 charge, i gave an extra $10 because the process was so easy and simple. would highly recommend!

Dropped off my car yesterday and got it back today! John, I believe that's his name was wonderful!…read moreHe's hard working and works on his own! He got my car up and running quickly at a reasonable price. I'm always paranoid about bringing my car to the shop but I believe he is completely trustworthy. Thank you again.

They are wonderful and do such good work. I've been times with different. I just got my Hyundai…read moreback from when somebody hit me and it's absolutely beautiful again.

This is the most unprofessional garage ever dealt with they have no respect for people who only…read morehave one car they have my car for over three weeks and still haven't worked on it

I cannot recommend this place more!…read more Someone sideswiped my car, and insurance was being opaque and difficult to work with. Sierra at South Medford Auto Body took over for me like an absolute queen and was able to tell off the insurance company, get my car fixed, and make sure I had zero down time without a fully covered vehicle. They have been flexible, communicative, and a godsend with how stressful every other aspect of this process is. The repairs were faster than expected, and the team here clearly puts in effort to guarantee happy customers--beyond some extra fixes, they even repainted a part completely unrelated to the incident, simply because the color mismatch "was bothering them"! Just an amazing level of service all around, so glad I live nearby! The shop is also walking distance (~2 blocks) to two different car rental shops, so you can skip any needless ubers. Any down time you spend in the office will likely be punctuated with visits from the two friendly shop dogs, definitely a pro for me :)

I came here from a friend's recommendation, and would highly recommend! I got three estimates and…read moreSouth Medford Auto Body had the lowest estimate (by about $200). The estimates were also different in details - the labor hourly rate was the lowest (charging a private customer the same as what insurance would accept) and the emphasis is on repair rather than simply replace. I worked with Siera (the owner) the entire time, and she's very easy, professional, courteous to work with. When they identified additional damage inside, she sent photos and explained what is needed, what can be repaired, and what may not be essential. Very easy to work with. They also have an agreement with Enterprise Car Rental across the street for inexpensive/easy rental during the repair. For those of us who don't know much about cars (and especially not about body repairs), it's really important to work with someone/a business that you can trust, and that is also helping you to save a few dollars whenever possible - and South Medford/Siera definitely does that. Highly recommended if you do have to get body repair done! Oh, they also washed the car even though they had to stay late on Saturday to finish it. Really appreciate it.

I had a slight brake fluid leak and I stopped in to ask about it. They ordered a brake line and I…read morehad it replaced the next morning. It was diagnosed and replaced for a labor charge of $49. it seemed very reasonable.