I had a great experience at the local Newport Oregon Miracle Ear office. The customer service is…read moreoutstanding and Jimmy and Krista are so helpful. They understand hearing loss and the how to work with individuals to achieve optimal hearing. They are kind, courteous and knowledgeable. We are lucky to have this office and service here locally.

Since Bill & Dale left the service has been poor and the treatment of customers is unreasonable…read more After a horrible experience at the Newport location and 6 months attempt to get help. I posted a negative review about the delays in getting service for the faulty hearing aids twice my wife got hearing aids from the factory that didnt work. (We purchased the high end that cost over $8,000). Miracle-Ear responded asking me to reach out to the regional manager. I reached out to Chase and he avoided taking responsibility and then told me that legally they were only required to do anything in the first 60 days so they were not going to do anything. In essence, because we allowed them multiple chances to fix their flaws and make things work they will not treat us like valuable customers. I will not be returning.

I recently moved to Eugene area from Hawaii and my hearing aid broke. I had the earplug kind, the…read morekind that makes you look look like you have Frankenstein bolts coming out of your ears. I had them four years and never liked them. Everything sounded like I had a bucket over my head. Eating potato chips sounded like two skeletons fighting on a tin roof. I couldn't decipher conversations very well, and I kind of gave up on long conversations because they were so uncomfortable. I thought, ok this is the way it is. My life was like the Prufrock poem by Elliott. I found Dr. Donna Hill at Audiology Professionals using Yelp. I didn't really expect much. More of the same...either an expensive fix on my old hearing aids or some new ones that wouldn't serve me much better. WOW, WAS I EVER WRONG! Dr. Hill let me try out some new behind the ear types. I couldn't believe it. I could hear crisp sounds. I could differentiate words without lag time. I know it sounds over the top, but hearing became a celebration. I swear these new hearing aids will change my life. Thanks, Dr. Hill. These things are tuned so accurately to my needs that its like I'm not hearing impaired at all. I even turned off the closed captions on my tv. Love these guys! Steve Stelle Author of The Hawaiians Series available on Kindle

I have read the reviews, and my experience was unlike those I've read. No problem with the…read moreaudiologist - professional experience. The staff was extremely rude when I stopped in during a lunch hour looking to get some supplies for my hearing aids. I was told those were give after 1:00 and on specific days. Acting like everyone should know this. Well I have not be back, nor do I intend too.

I am an 81 year old Male who has been wearing hearing aides for 5 years. My first set of aides I…read moreobtained from a different provider and had difficulty getting customer service. In fact, as I write this, I am still awaiting a phone call from that provider (approximately 4 months now) concerning a failure of one of those aides. My wife and I finally agreed to start over with an Audiologist provider and pay the full cost for aides and get the customer service I had not been getting. We found Hearing Associates and Dr Redding. We started from the beginning with a hearing test and examination. Dr Redding explained in detail each step he took in determining which devices l would need. When I arrive, often just as they are opening, I am greeted like a family member and have NEVER waited more than 5 minutes for my appointment. From our initial visit to this day, my wife and I have been beyond impressed with Hearing Associates and Dr Redding. I was fitted with Hearing aides that Dr Redding, Based on his examination and testing of my hearing, felt would be best for me. They were NOT the MOST expensive model in that Brand But rather they best covered my type of hearing loss. My previous aides came with a device that would play television in my aides. This was an important feature for me as I watch TV a lot...and the device plays IN my aides and I can mute the external speakers on the TV...which doesn't disturb my wife at night when she is sleeping. It took me 3 Days to connect such a device to my TV using my former aides. Dr Redding showed me the device made for my New Aides and then DEMONSTRATED how to connect them to my TV. It took me about 5 minutes to make that connection when I got home. Every Question, Concern, and Fear I had about selecting my New Aides was addressed by Dr Redding. From the Initial Visit to today my hearing comfort and understanding of my devices and getting the most from them has been the paramount objective of Dr Redding and every staff member I have dealt with at Hearing Associates. I have Medicare insurance and NO coverage was provided, I paid FULL price for my New Hearing aides and services from Hearing Associates. I got MORE than I paid for!! My wife and I both feel our experience with Hearing associates has been beyond amazing. When I visit for an appointment, It is very much like I am spending time with a treasured Family member. That is something Money Cannot buy! I have a hearing professional caring for me and at the same time made a trusted new Friend in Dr Redding and all of Hearing Associates Staff. I heartily endorse and recommend Hearing associates to anyone in need of their services. Rev. Dan Shankle

Hearing and Associates changed my life. I lost my hearing due to a virus when I was in my late 40s…read more I've had many hearing aids over the years. The struggle to hear was exhausting, and I started retreating from activities and gatherings. Sandy researched the best hearing aid for my hearing loss. I have a social life again. The office and staff are fantastic.

Absolutely amazing stuff and its outcome. The difference of before and after just about made me…read morecry. A very old hearing to start, but that didn't stop these guys. A thorough test, a real test for everything under the sun. When done they figured out how to fix the hearing aid and reprogrammed it. Then a retest for the relevant parts. Very scientific. I can't imagine a better outcome, highly recommend it, i mean it, Ron Leavitt is extremely knowledgeable, and so is his staff. Professional, personable. What more can one ask? They probably had a chance to profit more by encouraging me to get a newer hearing aid, but they did what was best for me. I am 81 and can hear again. Like i said, almost in tears I am joyful.

The front office staff were pleasant and helpful, but the good service ended there. During the…read morehearing test I got dizzy so we stopped for a moment. The doctor and technician offered that after a few minutes we could resume the test OR that I could go home and return to finish the test. Apparently I made the bad choice: I was not allowed for set another appointment. I returned the next day to try to schedule the hearing test. With advice from the back office technician, the receptionist was prompted on how to deal with me. They said the hearing test results were mailed to my primary care dr. Crazy--I am the patient and the doctor or technician should talk to ME. When I persevered with the staff to schedule a time to finish the hearing test and time to TALK TO ME. The technician came front to grudgingly agree to schedule "only one more appointment." I was granted an appointment 4 months out. When I contacted my primary dr. to get the results found at my first appointment she said that she had not received my audiology report, and if she had the results she would not be able to take action on them. Our best solution was to get a different referral and start over. I found my way to a great audiologist, fully worth the drive out of town. Makes me wonder how they stay in business?

I bought my hearing aids from the previous owners and received wonderful service from them. I never…read morehad a problem or needed to have the hearing aids worked on. Two years later when they needed a minor repair, I took my hearing aids into the new owners. After multiple trips with a new problem coming up after each visit and $825 in charges, I finally got my hearing aids repaired at the factory. Either the tech was incompetent, or she was sabotaging the work. I would not recommend this business.

After 10 years of being a client the business sold. The two audiologists left. The new ownership I…read morecannot recommend for various reasons. This once felt like family. Now it's cold uncaring.

I am a first time hearing aid user. McMinnville hearing center did nothing but had the up most…read morecustomer service making me feel comfortable about wearing hearing aids. They make you feel like comfortable in all aspects of your visits. And are willing to do what it takes to fix any issues that you may have to continue having a easy and comfortable experience. Thank you Robert for everything you have done to help me with the transition into wearing my new hearing aids.

Great customer service! Highly recommend the staff at McMinnville Hearing Center they truly care…read moreabout their customers.

I have been so pleased with every aspect of Sound Hearing. About a year ago I walked into their…read moreoffice in order to be tested for possible hearing loss. The first thing Gary did was look into my ears and saw I had considerable wax build up and so he sent me home with some drops that would help clean out my ears. Now he could have tested me right then and there but instead he said come back once your ears are cleaned out then I can get an accurate reading on your possible hearing loss. That spoke volumes to me about honesty and integrity. When it was determine that I did indeed need assistance with my hearing i was taken through an extremely informative explanation of what devices were available. Through that process I asked what they recommended. The recommendation was not the most expensive but rather the one that would best solve my hearing problem and was ultimately the one I chose. I have been so satisfied with them as has my family. Service after the sell has been beyond my expectation. I just walk in at least once a month and get a thorough cleaning and replacement parts if needed as well as a supply of batteries all without charge. Sound Hearing has earned my business because of their professionalism, their knowledge of the various products available and their customer service. In each area they are outstanding.

these people are the best. really worked with me to help mom. Scott really went above the call to…read moreshow me how to help her with her hearing aids

Personable and professional. Their process to acclimatize me to the hearing aids is unique to this…read moreoffice. It was a gradual (in three or more steps) to reach the ideal pick up for my hearing loss range allowed me to adjust to the increasingly louder environmental sounds that accompanies as the hearing pick up is increased. With increased tolerance of the extraneous sounds, I was able to realize the benefit of better hearing. After a week I bought the aids and am wearing them for at least 12 hours daily. This was not the experience I had from four other providers. They set the hearing aids for comfort so the increased hearing was minimal and were consequently discarded because they were not aiding my hearing.

I had such a positive experience at Grant's Hearing Center. Shawn was so focused and excellent at…read moreexplaining and servicing my hearing device. I went three times and could not have been more satisfied. Linda Fleischli

From the owner: Grant and his hearing consultants have been providing comprehensive hearing health care and a…read morecomplete line of digital hearing aids to Lane County residents since 1994. They will diagnose and treat your hearing loss with dignity and respect with prompt attention. Often times same day fitting of the devices. Educating the patients and proper care of the hearing aids to help you hear better and feel your best. Grant holds the title of BC-HIS Certification is the distinguishing mark of the highest standards of skill and knowledge and is an internationally recognized as excellence. Certification increases client awareness, recognition and confidence. Services include: Complete hearing evaluations, reprogramming of hearing aids, free cleaning and check of hearing aids,billing insurance, repairs, custom ear protection, same day appointments, financing available, 30 day trial period, store front parking, dehumidifiers, batteries, remotes and accessories. Please call for an appointment