Love Newport Hearing - New owner is so knowledgeable and helpful. Office staff is friendly and…read morehelpful. Would not go anywhere else! Thank you!

I would not recommend Newport Hearing Center. My experience there was extremely disappointing…read more Right from the start with the subpar hearing test (performed right out in an open office with noise distractions) to being pushed to buy the very expensive top-of-the-line Starkeys (no other hearing aid companies offered), it was awful. To top it all off, I lost one of these very expensive aids and I have waited 3.5 months for a replacement... The first month the receptionist forgot to order; the second month it was "Starkey's fault," and the third+ months I was treated rudely and told that I "would be called as soon as they came in!" Still not here. As a result of their extremely poor service, I opted to buy the better Phonaks at $2,000 less than Sharkeys but an over two hour drive to get to the hearing center in Eugene... It is worth it. What a difference, though! I have received white glove treatment all the way. I will write this company a glowing review on their Yelp page. They got me my new Phonaks within 24 hours and programmed it immediately.

I am an 81 year old Male who has been wearing hearing aides for 5 years. My first set of aides I…read moreobtained from a different provider and had difficulty getting customer service. In fact, as I write this, I am still awaiting a phone call from that provider (approximately 4 months now) concerning a failure of one of those aides. My wife and I finally agreed to start over with an Audiologist provider and pay the full cost for aides and get the customer service I had not been getting. We found Hearing Associates and Dr Redding. We started from the beginning with a hearing test and examination. Dr Redding explained in detail each step he took in determining which devices l would need. When I arrive, often just as they are opening, I am greeted like a family member and have NEVER waited more than 5 minutes for my appointment. From our initial visit to this day, my wife and I have been beyond impressed with Hearing Associates and Dr Redding. I was fitted with Hearing aides that Dr Redding, Based on his examination and testing of my hearing, felt would be best for me. They were NOT the MOST expensive model in that Brand But rather they best covered my type of hearing loss. My previous aides came with a device that would play television in my aides. This was an important feature for me as I watch TV a lot...and the device plays IN my aides and I can mute the external speakers on the TV...which doesn't disturb my wife at night when she is sleeping. It took me 3 Days to connect such a device to my TV using my former aides. Dr Redding showed me the device made for my New Aides and then DEMONSTRATED how to connect them to my TV. It took me about 5 minutes to make that connection when I got home. Every Question, Concern, and Fear I had about selecting my New Aides was addressed by Dr Redding. From the Initial Visit to today my hearing comfort and understanding of my devices and getting the most from them has been the paramount objective of Dr Redding and every staff member I have dealt with at Hearing Associates. I have Medicare insurance and NO coverage was provided, I paid FULL price for my New Hearing aides and services from Hearing Associates. I got MORE than I paid for!! My wife and I both feel our experience with Hearing associates has been beyond amazing. When I visit for an appointment, It is very much like I am spending time with a treasured Family member. That is something Money Cannot buy! I have a hearing professional caring for me and at the same time made a trusted new Friend in Dr Redding and all of Hearing Associates Staff. I heartily endorse and recommend Hearing associates to anyone in need of their services. Rev. Dan Shankle

Hearing and Associates changed my life. I lost my hearing due to a virus when I was in my late 40s…read more I've had many hearing aids over the years. The struggle to hear was exhausting, and I started retreating from activities and gatherings. Sandy researched the best hearing aid for my hearing loss. I have a social life again. The office and staff are fantastic.

I recently moved to Eugene area from Hawaii and my hearing aid broke. I had the earplug kind, the…read morekind that makes you look look like you have Frankenstein bolts coming out of your ears. I had them four years and never liked them. Everything sounded like I had a bucket over my head. Eating potato chips sounded like two skeletons fighting on a tin roof. I couldn't decipher conversations very well, and I kind of gave up on long conversations because they were so uncomfortable. I thought, ok this is the way it is. My life was like the Prufrock poem by Elliott. I found Dr. Donna Hill at Audiology Professionals using Yelp. I didn't really expect much. More of the same...either an expensive fix on my old hearing aids or some new ones that wouldn't serve me much better. WOW, WAS I EVER WRONG! Dr. Hill let me try out some new behind the ear types. I couldn't believe it. I could hear crisp sounds. I could differentiate words without lag time. I know it sounds over the top, but hearing became a celebration. I swear these new hearing aids will change my life. Thanks, Dr. Hill. These things are tuned so accurately to my needs that its like I'm not hearing impaired at all. I even turned off the closed captions on my tv. Love these guys! Steve Stelle Author of The Hawaiians Series available on Kindle

I have read the reviews, and my experience was unlike those I've read. No problem with the…read moreaudiologist - professional experience. The staff was extremely rude when I stopped in during a lunch hour looking to get some supplies for my hearing aids. I was told those were give after 1:00 and on specific days. Acting like everyone should know this. Well I have not be back, nor do I intend too.

I am a first time hearing aid user. McMinnville hearing center did nothing but had the up most…read morecustomer service making me feel comfortable about wearing hearing aids. They make you feel like comfortable in all aspects of your visits. And are willing to do what it takes to fix any issues that you may have to continue having a easy and comfortable experience. Thank you Robert for everything you have done to help me with the transition into wearing my new hearing aids.

Great customer service! Highly recommend the staff at McMinnville Hearing Center they truly care…read moreabout their customers.

Professional (& Fantastic) from office young lady made the experience for my mother in law better…read morethan expected. She helped with unique insurance issues. We highly recommend BEST For Hearing.

My husband has been wearing hearing aids for 15 years. when we moved to Florence he needed new…read morehearing aids. Our experience at Best For Hearing has been wonderful. First of all, we love the convenience of a local business right here in Florence. The office manager is delightful. The hearing aides have been the best so far. They are comfortable and my husband can hear so much better! What a great service for Florence.

I have been so pleased with every aspect of Sound Hearing. About a year ago I walked into their…read moreoffice in order to be tested for possible hearing loss. The first thing Gary did was look into my ears and saw I had considerable wax build up and so he sent me home with some drops that would help clean out my ears. Now he could have tested me right then and there but instead he said come back once your ears are cleaned out then I can get an accurate reading on your possible hearing loss. That spoke volumes to me about honesty and integrity. When it was determine that I did indeed need assistance with my hearing i was taken through an extremely informative explanation of what devices were available. Through that process I asked what they recommended. The recommendation was not the most expensive but rather the one that would best solve my hearing problem and was ultimately the one I chose. I have been so satisfied with them as has my family. Service after the sell has been beyond my expectation. I just walk in at least once a month and get a thorough cleaning and replacement parts if needed as well as a supply of batteries all without charge. Sound Hearing has earned my business because of their professionalism, their knowledge of the various products available and their customer service. In each area they are outstanding.

Waited an hour and finally saw audiologist, didn't see the doctor, but had to go to another…read moreappointment, so got another appointment for another day. Waited another hour and a half. Very unorganized, but I do realize help is hard to find these days.

I was referred her by my PCP. It took me 2 months to get an…read moreappointment. Everyone was very polite and professional and the office was clean and tidy and I was called back for my appointment with 10 min of my schedule appointment time which is acceptable. My issue is that when you are referred to a specialist you expect that specialist to have some specialist information. My ENT just shrugged and offered really no help. Said he had no idea why I was having vertigo and just referred me onto another specialist... I got nothing from this apt but a co-pay. I was quite disappointed being I waited 2 months for some answers and I got a a pamphlet and told to see another specialist.

Dr. Robertson, I'm…read morewriting to express how incredibly unprofessional this entire process has been. After being told by Kristy that you were offering me the position--and being encouraged to "be ready to negotiate" because she knew you were going to offer me the lowest wage on your pay scale--I was surprised and confused when the moment I began discussing compensation, the offer was withdrawn. At no point during either of my interviews did you speak to me about pay, so to claim that it had already been discussed to your hiring manager was inaccurate. And your hiring managers don't have the authority to decide pay? Ha. I rearranged my day, pushed through physical pain, and showed up on very short notice--twice--to demonstrate my interest and professionalism. I was respectful, flexible, and prepared, even though you weren't. To be told I was hired and going over details to start in 3 days, only to have the offer revoked within minutes of a basic compensation conversation, speaks volumes--not just about how candidates are treated, but possibly why you're struggling to retain staff, as was repeatedly mentioned. You also left it wishy-washy on a Friday afternoon, leaving me to wonder the whole weekend if I'm still hired or not, only for you and Kristy to never respond. "People just don't want to work these days." Am I right? As someone with a decade of experience, I know my value--and I also know when I've been treated unfairly. I hope you take this as an opportunity to reflect on how you handle hiring moving forward, although after several disrespectful and unprofessional interactions with you, my hopes aren't high. P.S. Take a look at questions that are legal/illegal to ask during an interview. So glad I rushed in for a second interview, for you to grill me about my personal life, in my leggings and sweater just for you to say to your hiring staff, "I want to see what she looks like when she's not all done up." In your own words regarding your employees, I didn't even have high expectations of you, and you didn't even meet those.

Was told I needed sinus surgery without much explanation as to why. Trusted them, then got the…read moresurgery. I came back a month later because my hearing was muffled in one ear. Was told it was "stress" (the doctor was an old man, by the way. Stress is the new hysteria for women's issues). I have had severe pain, hearing loss in both ears, a very bad infection, muscle strain, you name it. Come to find out debridment after sinus surgery is very important after sinus surgery so more issues do not crop up. They never did this for me. Do not EVER believe these doctors. They are unprofessional and incompetent. Would give zero stars if I could.​

Cannot get an appointment with anyone, let alone an MD. I have been attempting for over a year to…read moreschedule an appointment with a spine specialist to no avail. I have severe spinal disc degeneration disease and my condition has deteriorated because I CANNOT get any professional help from Samaritian to even see a doctor.

Horrible! I thought I was booking an appt. with an MD, had to wait for months and then was seen by…read morea physicians assistant. Did not get the care I needed and now they want me to wait 5 more months to see an actual physician.