This place is amazing, always professional, courteous, and clean. A big shout out to Mike who does…read morea fantastic job running it. I recommend this to anybody who is looking for a short or long-term storage. Five stars across the board for me.

I recently moved into the area, and needed to store some of my belongings for a few months while…read morelooking for a permanent place to stay. I stopped by to check out Chester Heights Self Storage and was really pleasantly surprised. The guy at the front desk, Dave, was really nice and helpful (and super busy!). He made sure to pay attention to me even though he was helping other customers, and he gave me a price list to look at. One of the other customers also waiting in there told me that he had researched all of the other storage facilities in the area and that this was the cheapest and newest. They had so many different types of units available, and I went with the 10x10 climate-controlled. I'm really happy with the cleanliness of the facilities, the friendliness and helpfulness of the staff, and also with the security measures at the facility. I've stopped by a couple of times to get stuff out of my unit after hours and I felt so safe! Gates that require codes to get in AND out of and 24/7 video surveillance all over the place. Definitely stop by here if you need self-storage.

The experience with this storage facility is awesome! The onsite rep took us on the tour and found…read moreexactly what we needed. Pleasant, polite and very personable. Will be moving in next week and was able to book the moving truck on top of great deal for the storage. The place is very conveniently located, clean and easy to access. Very pleased.

On time, fast, efficient, cost-effective, friendly and pleasant. Quickly cleaned out my company…read moreoffice and helped move some other material around as needed. Great communications, too. Texts, emails, calls, automatic appointment confirmations. I couldn't be happier; they're #1 on my call list for future cleanouts and office moves!

They were responsive with a quote, fast to schedule and did a great job. They were professional and…read morecareful and I'd used them again in a heartbeat.

After shopping around and getting several quotes I decided to work with Lanre at On Demand. I found…read morehis pricing to be better than his competitors at 85.00 per hour. There is a 2.5 hour minimum which seemed to be the standard as well as a mileage fee. Lanre and I discussed my move multiple times to plan accordingly. He was available to me by email, text and phone which was great. The two men who showed up, Jimmy and Marso, were very professional. They wrapped items like my sofa and lamps very well and they kept up a rigorous pace. My only concern was how my storage unit was packed. I pretty much stood aside and let them do their thing but when I returned the next day I saw that the sofa was laid horizontal taking up considerable space when there was plenty of height for it to stand on its side and one of my lampshades was broken.

THE WORST MOVING COMPANY I don't even know where to start; the list is so long of how…read moreunprofessional & lacking basic knowledge of moving industry standards. I'll just start. 1) Confirmed for a big 2 day move, to start around 9am Saturday. Never contacted us on Friday to confirm the start time. We had to contact Lanre on Fri night & were only informed then, that the crew would not be arriving until 10:30-11am. Which they did not; finally arr at 12. 2)Lanre assured me during his estimate, that he would deliver wardrobe boxesone on Fri. I asked for 5. No boxes on Fri. Trucks arrive on Sat AM & I ask for the wardrobe boxes. No wardrobe boxes are assembled, & he only brought 3 small boxes, not the standard, taller boxes that professional movers always have on hand in the truck. After an hour, the boxes were finally assembled, by my son & I. Hi Because he only brought 3, we were unable to easily move all of our clothing, which wasted time. 3)Lanre's crew finally showed up at noon. Immediately I could tell we did not have an experienced crew. 2 guys were totally inexperienced kids, who had never worked on a big move. One gentleman had special needs; although he was very sweet, I was concerned he would slip on our front steps and/or drop boxes or furniture. The driver & one mover kind of knew what they were doing, but Lanre was the only supervisor & he was busy babysitting the other 3 guys who mostly stood around,watching Lanre & his one competent worker. So when On Demand says they only have movers with 3+ years experience, they are lying. 4) the movers caused multiple marks, chips and scratches on the walls and floors (see pictures). 5) crew was extremely slow! I've moved a huge household from LA to Miami & from Miami to Philadelphia, plus at least half a dozen local moves. I know how quickly & efficiently good movers work. These guys are neither. It took them 1.25 days to pack our belongings. The exact same belongings that took previous mover 1 day 2 pack/load. 6) crew left soda cans & water bottles all over, inside the house & outside. left cigarette butts all over the driveway. 7) day 2- again, no communication about when the crew would be starting, but we assumed it be by 10am. After MULTIPLE texts & calls Sunday morning, Lanre finally texted back with nonsense about his phone service not working. 8) As if that wasn't bad enough, he Then proceeded to me that his crew would not be arriving until 2 o'clock PM!!! I told him right away that was completely unacceptable. he needed to get guys over way before that time. The had finished at 8:30 the previous night. A 9:00 am start time gave the crew a 12 hour turnaround- totally enough rest to start work at a reasonable hour! Lanre said his guys told him "they were too tired to start earlier." smh!! In my industry, those guys would find themselves unemployed. 9) when the driver came 2 move truck to the new house (which, mind you, should have been dropped there the previous evening, so there wouldn't be any wait time for the crew while the truck was moved, right?) the truck wouldn't start. 10) one of the guys on Day 2 reeked of alcohol & was either drinking on the job or just prior to starting work. 11) despite every single box and piece of furniture being CLEARLY labeled, items were placed in the wrong rooms . Items that we specially marked to not be loaded on the truck, ended up at the new house. (photos) 12) Throughout this complete disaster, Lanre keeps telling me he will make things right, which I assume means we will negotiate a discount/credit for the costs to repair, paint & clean damage made by On Demand, to make up for my time spent supervising the movers, when I should have been packing up the last items for the move, & for the major inconvenience that Lanre & his crew caused due to inexperience & incompetence. I even have a specific discussion with him at the end of the move, that we will discuss the invoice b4 I pay balance, & how Lanre needs to go to his office & adjust the invoice b4 sending it to me. Guess the adjustment...Free furniture moving good for 6 months. can you imagine us using him again?

Adding to my original review as we did end up moving forward and redoing our master bath with PCO,…read moreand they did an amazing job again. So happy with the how it turned out (the before and after is pretty drastic) and could not recommend this team more! Courteous, clean, easy to work with and great results!

Used PCO to remove furniture and accumulated house clutter prior to a move from West Chester. Mike…read moreand his crew were extremely efficient in clearing out the house. Highly recommend.

My older son needed a storage unit for a duration. We chose…read moreNorth East Mini Storage as it was convenient and in close proximity to our home. Fast forward to January 2021 and almost a year into SARS COVID-19 and unbelievably long mail delays. I had noticed that my January payment (a check) had not posted to my account by the end of the month, so I contacted the manager. Bonnie swiftly responded that payment had not been received. She helped to resolve the payment issue (payment was made via alternative means) in a highly professional manner. Bonnie maintained a high level of confidentiality and assured that when the payments that were delayed via mail were received, that they would be promptly destroyed. Thanks for all of your help Bonnie! We'll make sure to utilize North East Mini Storage for future needs and to spread the word to friends and family!

I sold my house. I cleaned out the upstairs and downstairs, but the basement was overwhelming! I…read morecalled, the owner came and checked it out. He was very upfront about everything. He was polite and kind. They came when they said they would, were respectful and kind. They did an awesome job! My basement looks better now than it did when I bought the place 35 years ago. I would definitely recommend this company!

Great job! This team did a terrific job cleaning out my…read moreparents house for sale. It seemed an insurmountable task with all the furniture, clothes, decor, nick-nacks etc. victors team was prompt, efficient and professional. A few of the neighbors even remarked how impressed they were with Victor's team. We were very pleased to see that the usable items were taken to a charity. Our family is grateful for their tremendous job and will have no reservations referring them in the future!

Great to work with reasonable price. Even had to extend the time and they were flexible. Well went…read morefrom them again.