I would reccomend Castle Electric. They came when they said they would and did my rewiring job for…read morethe price they estimated. They also cleaned up nicely afterward. Nice people, too! It's really good that they always have someone there to answer the phone during the day. They also text you to tell you who will arrive at your house and when.

As an update to my previous experience, talked to one of the managers owners at Castle Electric. I…read moreappreciated they took full ownership of what happened. They did a partial reimbursement of the costs but also shared they are a company that looks to learn from these events and made it a learning point for all their staff on diagnosing tricky electrical issues.

This place is amazing! Everything was beautifully crafted with care. There are lights, light…read morefixtures and glasses in every color. The store is inviting and the owner was extremely knowledgeable.

Awesome experience with their glass blowing class. Our instructor Kate was fantastic. She really…read moretaught us, hands on, while ensuring we were comfortable. The owner was attentive to everyone in the class and the overall vibe was just a great time. An experience I won't forget, highly recommend for any get together (bridemaids, girls night, date night, etc.)

I have a beloved olde family heirloom lamp (the kind that your relatives try to weasel out of you…read morebefore you're mature enough to realize how lovely it is). Two weeks ago, to my utter despair, the little bugger shocked me; intervention was required. Enter Appleton Antique Lighting. It's a bit small, and Route 9 is a bit crazy, so keep your eyes peeled. The gent going through bills off to the side was a bit brusque, but the lady at the register was very sweet. They quoted an *extremely* reasonable price for the fix. They said it might take two weeks, but they got it done in one. And my lamp is back to its healthy, non-shocking ways. Go there. And bring your poor, your tired, your huddled lamps, yearning to be fixed.

I can't say that I know a whole lot about lamps. My bedside lamp had been bugging me for the last…read moreten years or so - I kept having to wiggle the switch to get it to work, and sometimes the light would go out while I was reading, it would go out and I'd have to get up and wiggle the switch again - one of those really annoying little things. Finally it dawned on me that there's people out there who fix these things - I took it to Appleton, and the rest is history. They are incredibly nice there, and while they said it would take a few days to fix, it turned out they were able to sneak it in between larger projects and the lamp got repaired by the next day. Not bad! Basically, I would say that they were very knowledgeable, extremely welcoming and affable people with excellent customer service, and as far as I can tell, they charged a reasonable price. I wouldn't hesitate to use them again as they certainly have earned a repeat customer (just hoping that I won't have any more broken lamps, haha).

Excellent, excellent service, selection of beautiful lamps and light fixtures . We also purchased…read moretwo ceiling fans, My first choice store to purchase electrical . They also have fabulous lamp shades!!!

Beware of buying lights online from this company. If the lights are not right because they have no…read moreshowroom and you need to return them you need to pay cost of return shipping twice. The cost to ship product to their warehouse and then their cost to ship product to manufacturer plus a 20% restocking fee makes for a very costly return

Requested service for a heater emergency for my tenant, Mark responder right away and offered to…read moresqueeze in an appointment the next day (it's New England, it's super cold without heat)! Mark is very genuine and offered to help however he can even though the heater itself is a model he never heard of. Showed up the next day on time, took care of the problem real fast! I'll be saving him as my go-to guy for whenever there's a need for an electrician! Thanks Mark :)

Mark was very helpful over the phone with guiding me in the right direction for my new home. Mark…read morewas very professional in answering all of my electrical questions and took the time to explain things. He encouraged me to call back with any questions or concerns and I truly felt like he was listening to what I was asking.

I had a great experience with Eddie and Steve! They were quick to diagnose the issue I was having…read morewith my outlets and the light in my garage not working. They showed me exactly what was broken and were done in less than 20 minutes. I wish all services pros were as professional and personable to work with. Eddie was also very responsive and great with the communications. I sent a request a quote at 9 pm on Yelp and within 10 minutes had an appointment scheduled for first thing in the morning. They texted me when they were coming and arrived at exactly when they said they would so. Can't recommend these guys enough.

I bought a new dishwasher and I needed an outlet to install it as my old dishwasher was hard wired…read more. I called E/R Electric and left a message and within four hours from my call Eddie showed up with Steve and they both did an awesome job. It's been years since I needed an electrician and now I will use Eddie in the future. If you'e looking for someone who is friendly and professional Eddie is your guy to hire.

We started using Yale Appliance when a friend recommended them, and we learned their prices are as…read moregood as the big box stores. Their sales people are knowledgeable AND not pushy, delivery and installation is fast, and they stand behind their appliance with great service! We had scheduled a repair call for today on our 2 year old Yale Range hood. First, two days ago, they narrowed the service window to noon-to-2pm. Today, they texted at 7:57 am to confirm our tech is Mike, that we were his 4th call, and they expected he would arrive at about 12:30. As the morning progressed, they updated the time to 12:45. Low and behold, Mike arrived at 12:42 and was finished by 1:05. This is why all of our major appliances at our Boston apartment and at our weekend house on Cape Ann are now from Yale Appliance!

Always a pleasure to do business with Yale professional, pleasant, and prompt My go-to store for…read moreanything appliance.

The design process started off fine, though I later learned I had been working with a newer…read moreemployee who must have missed things and this was told to me by someone else at the company. After paying the deposit, the install crew showed up that same evening, but they had been given the wrong proposal to work from. They started installing lights in an area that was never approved. I had to catch the mistake myself, after work had already begun. When I tried to contact my main point of contact, he had no explanation as to why they were working off the wrong proposal. Eventually someone else on their team (who was driving home at the time) got involved, but he didn't have the correct documents in front of him either. So, I had to explain everything again. You would think a company that markets itself as "exceptional service" would ensure their install crew has the correct information before starting work on a multimillion-dollar home. Instead, I ended up having to micromanage the entire process to make sure they followed the right plan. The install crew were amazing and were only working off of the information they were given. My issue was the lack of communication from the office. When the job was finished the tree they were supposed to light looked half done. I emailed the my contact again, who said they "used all the lights they had." That was never the plan and directly contradicted the design I approved. It looked exactly like what I had asked them not to do. When I called to express my frustration, the person I reached acted very vague and only offered a solution after I expressed my unhappiness. He just gave an apology and a vague promise to "talk with the employee". He eventually said he would send the crew back, but of course they couldn't return for another week. Overall, this company has poor internal communication and minimal accountability. Their response to issues has been poor and dismissive. For the price they charge, I expected professionalism and quality, not a project I had to manage myself. If you're looking for a company to install holiday lights on a high-end property, I strongly suggest finding another company. The frustration and lack of professionalism simply aren't worth it. UPDATE: I spoke with the owner Scott and we had a very detailed conversation. He said in hindsight that tree wasn't a good fit for what I wanted to be done. This was not told to me at all during the design process. I decided to no longer work with this company because they were not a good fit for me. When I hire someone to complete a job I want the whole process to be seamless and this was not it. Again, the installers were amazing its the communication and customer service I had issues with. Because the installers were so good and Scott tried to come up with another solution I changed my 2 star rating to a 3 start.

I wish I could give zero stars. This company put holes in…read moremy vinyl lamp post to keep the garland up. Who does that? The previous company I used never ruined furniture. Furthermore, when I contacted the owner via voicemail, I received no response. Finally, I received a response via a text message. The text message blamed me for the damage they caused. Merry and Bright stated the damage they caused was part of the contract. Wow, can't believe this. I definitely will be filing suit against this company.