The office employees were knowledgeable. The PA was pleasant, quick but efficient! She knew…read moreexactly how to treat the wound and direct us to better results and treatment. We are Very happy with their service and professionalism.

Excellent staff and Doctors!! Quick AND RESPONSIVE ....Will definitely go back and recommend !…read moreOverall experience very positive1 Tony DeMaio

I had a drinking problem and I desperately needed help to stop. I was taken to Bon Secours…read moreEmergency Room and the kindness and humanity I was shown there restored my faith in humanity. Haha okay maybe that's being a little dramatic but at a time where I needed help or I was going to die the staff at Bon Secours was there to help. They didn't treat me with disgust or contempt, unlike other places, and it made an enormous difference in my recovery. Today I am ten years sober and I just realized that I never thanked you guys. You were the first step on my recovery journey and I will forever be in your debt.

I went for blood draw and testing two weeks ago. Today on my doctor's appointment, it appeared…read morethat two tests that were requested were not run on my samples. So basically, my doctor could not discuss my cholesterol levels or thyroid levels because someone along the line did not do their job correctly. So now I must go back and do another blood draw and probably get billed for it. I was sent a survey about my experience at the hospital with a heart scan but what is the point in filling it out? Goes to an address in South Bend, Indiana. Don't send me any more surveys because it is a waste of postage and they will go right in the trash. 2/13- I called today and the requisition for the tests not run was in the computer but were not printed out. In the mail today came a letter about a data breach that this hospital had. I am truly disgusted.

I spent 6 days in the PCU so I cannot speak for the rest of the hospital, but my care was superb!…read more The staff of nurses, aides, doctors, PA's were far above where I have ever seen/been before. The nurses, aides and even the housekeeping person were so caring, compassionate, above and beyond. The entire unit functioned like a well-oiled machine. They functioned as a team, everyone got along, treated each other and me as "family". Though I of course was anxious to go home, I actually miss seeing them all. Bravo LVHN - Pocono, PCU !!!

Haven't lived in that area since 1996 but the hospital certainly was not the best even back…read morethen.....I had cut myself at work badly with a utility knife when I worked at the liquor store in Tannersville, they did not take any x-rays and cleaned up the wound and stitched it up, they could not find the one end of an artery but stitched it up anyway. Well on the way home I felt a very warm sensation so back to the ER we went....blood gushing everywhere....was the only hospital back then so what do you do

the doctors and nurses at this hospital have been top notch. the issues my Mother and myself, keep…read morerunning into center around the para professional staff. they act like patients are an annoyance, are incredibly miserable and know it all. I leave wondering why we even go back but we like our drs very much. rude, dismissive and arrogant just about sums it up. I am talking about the individuals that do inpatient/outpatient registration, check in and out for specialists, etc. I do apologize for the staff I have not met but these others do you a terrible disservice.

This is the worst hospital in the area. If I was dying I would still go elsewhere. I called 2-3…read moreweeks ago to the urology office to make an appointment for issues I was having, no one answered so I left a voicemail with all the proper information and I NEVER got a call back. Never heard from a single god damn person. Not to mention my mother was diagnosed with cervical cancer a year or so ago, and this hospital sent her home from the ER 3 times with excruciating lower abdomen pain, telling her that there was nothing wrong with her. These are the most incompetent doctors and nurses to ever come out of the healthcare system. Avoid at all costs, it might cost you your life.

Went here for OB services. Dr. Cantor came recommended and so I figured I'd come here. Also, I live…read morein the area so it was really convenient. I brought up that I would like to have a baby and I feel that this location was my reign of luck. Shortly after, I became pregnant. I saw many doctors and each one did not fall short of wonderful. The nurses were also absolutely amazing. Up to the day of having my baby everything was just wonderful. When it was time to be induced, I was met with wonderful ladies in labor and maternity. Toward the end of my visit, I was so sad to go because it felt like it became home for me and the nurses felt as though I had known them for so long. My daughter Alessandra had a rough first week and came back in to be put in the NICU for Jaundice treatment. The entire time, the nurses were very welcoming and supportive. My daughter as I write this is now 3 weeks old and doing absolutely amazing. She excels every single day and is growing beautiful and healthy. I couldn't thank the whole team enough. It actually makes me look forward to hopefully having another child in the future because I definitely will be coming here if I still live in the area! Thank you to the team at NYPH! You're all loved!

Awesome staff in a beautiful new building. For there a half hour early and were greeted right away…read moreand seen within 5 minutes so we actually got done before the appointment was scheduled to start! Went upstairs to schedule PT and she was also very friendly and helpful. Great experience in this brand new facility!